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Case Study Summaries - Richard Armitage Transport Consultancy ...

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MAKING CAR SHARING AND CAR CLUBS WORK CASE STUDY SUMMARIES<br />

3 GCHQ<br />

General Background<br />

3.1 Government Communications Headquarters (GCHQ) is an intelligence and security<br />

organisation. A Civil Service Department, it reports to the Foreign Secretary and works<br />

closely with the UK’s other intelligence agencies (commonly known as MI5 and MI6). It’s<br />

primary customers are the Ministry of Defence, the Foreign and Commonwealth Office and<br />

law enforcement authorities, but it also serves a wide range of other Government<br />

departments. The GCHQ web site summarises it’s key areas of work: ‘We provide<br />

information to support Government decision making in the fields of national security, military<br />

operations and law enforcement. The intelligence we provide is at the heart of the struggle<br />

against terrorism and also contributes to the prevention of serious crime… We help keep<br />

Government communication and information systems safe from hackers and other threats.<br />

We also help those responsible for the UK’s critical national infrastructure (power, water,<br />

communications, etc.) keep their networks safe from interference and disruption’.<br />

3.2 GCHQ has recently completed consolidating its 4,500 staff in a purpose-designed facility to<br />

the west of Cheltenham city centre. Formally staff were split on two sites, four miles apart in<br />

the city. The new building, nick-named the ‘doughnut’ owing to its shape, has been<br />

constructed on a brown-field site. The space constraints of the site, coupled with a parking<br />

space allowances for new developments imposed by the Government Office for the South<br />

West (one space for each 42 square foot of useable building space), has led to a significant<br />

interim cut in the volume of car parking available to GCHQ staff. The two old sites provided<br />

around 3,400 spaces between them. During the construction period at the new site there are<br />

approximately 1,800 spaces, which will rise to 2,890 at the end of the construction period in<br />

May 2005.<br />

An aerial view of the ‘doughnut’<br />

Final V1.1, Dec. 2004 - 13 -

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