Adjunct interfaces - Avaya Support
Adjunct interfaces - Avaya Support
Adjunct interfaces - Avaya Support
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<strong>Avaya</strong> Communication Manager, Release 1.3<br />
Resolutions for the S8300 Media Server<br />
<strong>Adjunct</strong> <strong>interfaces</strong><br />
ID Keywords Symptom To resolve this, use: Until then:<br />
031280s Dial Plan, The Mode Code Centralized Voice Mail<br />
Messaging feature cannot be disabled on the system<br />
customer-parameters form if different<br />
length extensions are used in the Uniform<br />
Dial Plan (UDP).<br />
031217s Messaging, An LSP without IA770 may exhibit<br />
Spare<br />
Processor,<br />
Translation<br />
Corruption<br />
translation corruption after losing<br />
connectivity with a primary controller that<br />
has IA770.<br />
030618s AUDIX, Dial If a remote station with a seven-digit<br />
Plan, Leave<br />
Word Calling<br />
(LWC), ISDN,<br />
QSIG<br />
extension has its server connected to the<br />
local server via QSIG, and that station<br />
activates non-call-associated Leave Word<br />
Calling (LWC) to a local station whose<br />
LWC Reception is set to AUDIX, then<br />
when the local station retrieves the AUDIX<br />
LWC message, the message pronounces<br />
only the first six of the seven digits of the<br />
activator's extension.<br />
030494s Call Coverage, Calls covering over a QSIG trunk to a<br />
ISDN, QSIG,<br />
Messaging<br />
voice mail adjunct, when that adjunct is not<br />
the first coverage point, hear ringback on<br />
the connection when the call terminates to<br />
a user's voice mail box.<br />
030482s AUDIX<br />
When calling IA770, you sometimes<br />
receive "dead air".<br />
030320s EC500, When an X-Mobile station is bridged to<br />
Bridging an IP endpoint, and EC500 is enabled, a<br />
call to the IP endpoint causes alerting to<br />
the IP endpoint, but not to the EC500 X-<br />
Mobile station.<br />
030241s AUDIX, Audix automated attendant calls<br />
Attendant,<br />
Displays, PRI,<br />
ISDN, QSIG,<br />
Transfer<br />
transferred over a QSIG PRI trunk may not<br />
properly transmit the original calling party's<br />
name and number.<br />
030167s Hospitality & PMS capabilities such as Check-in, Check-<br />
PMS<br />
out, and Room Image for rooms containing<br />
the digit 0 do not function properly. (An<br />
error is logged when this occurs.)<br />
030142s ISDN, Call If the QSIG Transfer into QSIG Voicemail<br />
Coverage,<br />
QSIG,<br />
Messaging<br />
feature is activated for the switches<br />
involved in a call, that call may not cover<br />
correctly to a voicemail adjunct.<br />
030120s CDR, ISDN, With CDR reports and Charge Advice<br />
International<br />
<strong>Support</strong><br />
enabled on the trunk group form, CDRs<br />
are not generated for ISDN calls where the<br />
caller on the network rather than the party<br />
on the server hangs up first. The<br />
exception is when the party on the server<br />
calls the party on the network back: in this<br />
case the CDR for that second call contains<br />
the correct Advice of Charge (AOC)<br />
information for the first call.<br />
Patch 03.0.526.5-5410<br />
(requires Release 1.3 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Patch 02.0.110.4-5050<br />
(requires Release 1.2 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Monday, 18 August 2003 Page 1 of 4<br />
<strong>Avaya</strong> Communication Manager, Release 1.3<br />
Resolutions for the S8300 Media Server<br />
<strong>Adjunct</strong> <strong>interfaces</strong>
ID Keywords Symptom To resolve this, use: Until then:<br />
030112s Spare<br />
The primary server cannot write<br />
Processor translations to an LSP running a newer<br />
load of the software than itself.<br />
030078s ASAI, G700 Selective listen disconnect features do not<br />
work on G700 stations.<br />
030024s CDR, Vectoring You see meaningless data in the CDR<br />
output of a VDN if the field length for that<br />
output is set to 8 characters.<br />
025362s AUDIX<br />
When trying to remove an AUDIX node<br />
name via the command 'change nodenames<br />
audix', you receive an inaccurate<br />
error message and the removal is not<br />
successful.<br />
025033s G700,<br />
If a call goes to voice mail, where the voice<br />
Messaging mail system requires mode code and is on<br />
an analog port on a G700 media gateway,<br />
the voice mail supplies the generic<br />
greeting rather than the greeting of the<br />
party being called.<br />
024975s AUDIX, A transfer out of AUDIX to an invalid<br />
Messaging, extension drops the call rather than going<br />
Dial Plan, to an “Invalid Destination” recording from<br />
Transfer, AUDIX, and then back to the AUDIX main<br />
Dropped Calls menu.<br />
024963s Vectoring If a vector contains an invalid step type,<br />
the vector's form annot be brought up,<br />
rather than the form simply containing a<br />
“?” in the unknown step. Also, none of the<br />
'list usage' commands detect objects used<br />
in vectors.<br />
024948s Messaging, A call that routes to voice mail via an ISDN<br />
ISDN, QSIG QSIG diversion with reroute operation may<br />
not cover to voice mail correctly.<br />
024779s ISDN, AAR & If the AAR analysis table is administered<br />
ARS,<br />
Messaging<br />
such that a long inter-digit timeout must<br />
occur before the dialed number is routed,<br />
then the remote switch does not send<br />
mode codes to the centralized Voice Mail<br />
System (VMS) over an ISDN tie trunk.<br />
024683s Messaging, QSIG MWI intermittently stops working for<br />
ISDN, QSIG remote nodes.<br />
024529s SAT<br />
When a SAT session disconnects<br />
abnormally, it may not terminate properly.<br />
If this happens repeatedly, all SAT<br />
accesses may be used up.<br />
024403s AUDIX<br />
If you are using the outcalling feature on<br />
Intuity Audix, you cannot use CO trunks on<br />
another server that require a TAC to<br />
access them.<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager. The<br />
field length now can be no more<br />
than 7 characters.<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager. Now,<br />
two new "data_error" events are<br />
also logged containing specifics<br />
of the problem.<br />
Patch 02.0.110.4-5050<br />
(requires Release 1.2 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager. Now<br />
such a SAT session<br />
automatically terminates after<br />
about 40 minutes.<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Set it to no more than 7 characters.<br />
On the AAR/ARS digit analysis<br />
form, use the Min and Max fields to<br />
set expectations for the number of<br />
digits. (The problem is related to<br />
timeouts while waiting for the next<br />
digit. If the number of digits is<br />
known, this is not an issue.)<br />
Monday, 18 August 2003 Page 2 of 4<br />
<strong>Avaya</strong> Communication Manager, Release 1.3<br />
Resolutions for the S8300 Media Server<br />
<strong>Adjunct</strong> <strong>interfaces</strong>
ID Keywords Symptom To resolve this, use: Until then:<br />
024282s ASAI, Vectoring An ASAI application does not receive a<br />
MultiQuest Flexible Billing Request IE on a<br />
Call Offered to VDN event, unless "VDN<br />
Override for ISDN Trunk ASAI Messages"<br />
is set to yes.<br />
024046s Administration, You cannot enter "msa" in the Message<br />
Messaging,<br />
Hunt Group<br />
Center field on the hunt group form. This<br />
prevents integration with certain<br />
messaging solutions.<br />
023978s ASAI,<br />
If the switch drops ASAI messages sent<br />
Message over a co-resident DLG CTI link, no<br />
Sequence hardware error is logged and MST<br />
Tracer (MST) incorrectly shows those messages as<br />
properly sent.<br />
023869s Announcement If Enhanced <strong>Adjunct</strong> Routing is enabled,<br />
s, Routing and the adjunct route step is (properly)<br />
skipped because a call is already in queue,<br />
announcements are improperly skipped<br />
also.<br />
023681s Announcement During playback of an announcement on a<br />
s, Dropped<br />
Calls, G700<br />
G700 media gateway, pressing 2 causes<br />
the playback to end and the call to drop.<br />
023512s ISDN, QSIG, Non-DEFINITY endpoints calling a QSIG<br />
Messaging,<br />
Hunt Group<br />
voice mail hunt group via an SSB (Shared<br />
Supplementary Service B) trunk with Call<br />
Diversion with Reroute enabled get routed<br />
to the voice mail adjunct as though they<br />
are trying to leave a message in the voice<br />
mailbox of the hunt group extension. If the<br />
voice mail adjunct does not have a voice<br />
mailbox for the hunt group extension, the<br />
caller gets an error message. If it does,<br />
the caller still does not arrive at the desired<br />
result.<br />
023398s DCS/ETN, Message Waiting Indication (MWI) does<br />
Messaging not work over a DCS link.<br />
022884s ASAI,QSIG, ASAI UUI created at a tandem node<br />
ISDN, BSR does not interflow to a BSR location when<br />
coming in a non-QSIG shared interface<br />
and going out a QSIG shared interface.<br />
022685s CDR, Links, IP While administering CDR parameters for<br />
Solutions Reliable Session Protocol, if you change<br />
the Packet Response Timer field on the ipservices<br />
form when Reliable Protocol is<br />
enabled, you receive no warning that the<br />
change will close the existing session and<br />
open a new one.<br />
022656s ISDN,<br />
Message Waiting Indication (MWI) for<br />
Messaging remote stations does not work over ISDN<br />
PRI Secondary D-channels.<br />
022079s ASAI,<br />
When the switch rejects an adjunct<br />
Conference,<br />
Transfer<br />
conference or transfer request for a switch<br />
classified call, it clears the call without<br />
sending a denial event to notify ASAI or<br />
the adjunct.<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Patch 02.0.110.4-4924<br />
(requires Release 1.2 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Patch 02.0.110.4-5050<br />
(requires Release 1.2 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Patch 03.0.526.5-5410<br />
(requires Release 1.3 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Patch 03.0.526.5-5410<br />
(requires Release 1.3 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Do not press 2 after starting the<br />
playback until the playback is over.<br />
Monday, 18 August 2003 Page 3 of 4<br />
<strong>Avaya</strong> Communication Manager, Release 1.3<br />
Resolutions for the S8300 Media Server<br />
<strong>Adjunct</strong> <strong>interfaces</strong><br />
.
ID Keywords Symptom To resolve this, use: Until then:<br />
022013s ASAI, AAR & The ASAI command to "route" a call to an<br />
ARS<br />
ARS number with different minimum and<br />
maximum length of dialed string (e.g.<br />
min=7 and max=8) results in the<br />
RELEASE COMPLETE message<br />
containing the cause value USER BUSY<br />
rather than NORMAL CLEARING.<br />
021600a AUDIX<br />
If you are using the outcalling feature on<br />
Intuity Audix, you cannot use CO trunks on<br />
another server that require a TAC to<br />
access them.<br />
020046s Call<br />
For call forward scenarios involving<br />
Forwarding,<br />
DCS/ETN,<br />
ISDN, QSIG,<br />
DCS/ETN,<br />
Trunks,<br />
Messaging,<br />
Displays<br />
rerouting over QSIG, with QSIG-DCS<br />
interworking active, the information of the<br />
called principal is not carried in the DCS<br />
DIST_RING message, so that the caller<br />
must re-enter the desired number in<br />
response to a generic greeting. The called<br />
party number is also blanked out for DCS<br />
trunks configured as enbloc, which may<br />
result in the call not getting to the correct<br />
mailbox in a voice mail system.<br />
015301s Links<br />
Commands of the form 'list cti-link <br />
count ' do not execute properly; only ctilink<br />
"x" is listed, rather than “x” plus up to<br />
“y” links following it.<br />
013751s ISDN, QSIG, A call to a hunt group having coverage<br />
Hunt Group,<br />
QUDIX, Call<br />
Coverage<br />
path set on a QSIG trunk to Audix does<br />
not arrive in the correct mailbox. May be<br />
true on earlier releases as well.<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Load 03.0.526.5 (Release 1.3)<br />
or later of <strong>Avaya</strong><br />
Communication Manager<br />
Patch 02.0.110.4-5050<br />
(requires Release 1.2 of <strong>Avaya</strong><br />
Communication Manager) or<br />
later<br />
Ensure that all ARS numbers have<br />
the same minimum and maximum<br />
length.<br />
Contact the TSO to set up the<br />
parameters to enable this<br />
capability.<br />
To prevent the called party number<br />
from being blank, change the Digit<br />
Handling field on the trunk group<br />
form from enbloc/enbloc to<br />
enbloc/overlap.<br />
Instead of using a hunt group to<br />
get the call into voice mail, replace<br />
the hunt group with an extension<br />
number administered without<br />
hardware (AWOH).<br />
Monday, 18 August 2003 Page 4 of 4<br />
<strong>Avaya</strong> Communication Manager, Release 1.3<br />
Resolutions for the S8300 Media Server<br />
<strong>Adjunct</strong> <strong>interfaces</strong>