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Toy and Hobby Stores Consolidate to Compete - IBISWorld

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WWW.IBISWORLD.COM November 2012 1<br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong> <strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong><br />

<strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

By Justin Waterman<br />

As companies fight for business <strong>and</strong> <strong>to</strong> hold on<strong>to</strong> market share,<br />

industry concentration has been on the rise.<br />

Thinning<br />

margins <strong>and</strong><br />

competition<br />

have forced<br />

retailers out of<br />

business<br />

The increasingly saturated <strong>Hobby</strong> <strong>and</strong><br />

<strong>Toy</strong> <strong>S<strong>to</strong>res</strong> industry (<strong>IBISWorld</strong> report<br />

45112) has been a game changer for many<br />

industry opera<strong>to</strong>rs. In this highly<br />

competitive environment, companies<br />

have scrambled <strong>to</strong> gain market share <strong>and</strong><br />

diversify their product selections.<br />

Companies that have been unable <strong>to</strong> cope<br />

with heightened competition, volatile<br />

plastic prices <strong>and</strong> rising purchase costs,<br />

on the other h<strong>and</strong>, have been forced <strong>to</strong><br />

exit. Tightening market conditions<br />

during the recession only exacerbated<br />

this trend. In 2009, per capita disposable<br />

income declined 3.6%, causing consumer<br />

spending <strong>to</strong> slip 1.9% that year. As<br />

consumers began spending more<br />

cautiously, they curtailed their purchases<br />

of discretionary goods, including <strong>to</strong>ys;<br />

when they did shop for <strong>to</strong>ys, they sought<br />

out the cheapest prices. As companies<br />

fight for business <strong>and</strong> <strong>to</strong> hold on<strong>to</strong><br />

market share, industry concentration has<br />

been on the rise. Although some<br />

companies have exp<strong>and</strong>ed <strong>to</strong> meet<br />

changing consumer tastes, most have<br />

been consolidating operations or exiting<br />

the industry al<strong>to</strong>gether as a result of<br />

competition, volatile input prices <strong>and</strong><br />

rising costs.<br />

These fac<strong>to</strong>rs have caused revenue for<br />

the <strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong> <strong>S<strong>to</strong>res</strong> industry <strong>to</strong><br />

decline at a 0.3% average annual rate <strong>to</strong><br />

November 2012<br />

$17.1 billion in the five years <strong>to</strong> 2012. In<br />

an effort <strong>to</strong> compete with low online<br />

prices, firms that were able <strong>to</strong> cut costs<br />

lowered prices for consumers. Many<br />

smaller firms with lower margins <strong>and</strong><br />

modest yearly revenue figures were not<br />

able <strong>to</strong> compete during <strong>and</strong> in the wake<br />

of the recession, so they were forced <strong>to</strong><br />

shut their doors. These closures caused<br />

the number of industry firms <strong>to</strong> fall at an<br />

annualized 2.6% <strong>to</strong> 19,133 over the five<br />

years <strong>to</strong> 2012, down from 21,782 in 2007.<br />

An exit of smaller firms from the industry<br />

has left the remaining players with a<br />

higher market share, resulting in the <strong>to</strong>p<br />

four players accounting for about 87.0%<br />

of industry revenue in 2012, up from<br />

81.9% in 2007.<br />

What’s driving consolidation?<br />

External competition<br />

<strong>Hobby</strong> <strong>and</strong> <strong>to</strong>y s<strong>to</strong>res must compete with<br />

discount or large department s<strong>to</strong>res that<br />

offer comparable products. <strong>S<strong>to</strong>res</strong> like<br />

Walmart <strong>and</strong> Target, for example, offer<br />

heavily discounted prices by leveraging<br />

their size. In other words, their<br />

significant economies of scale allow them<br />

<strong>to</strong> negotiate contracts in which they can<br />

secure cheaper inven<strong>to</strong>ry <strong>and</strong> sell <strong>to</strong>ys for<br />

lower prices. This advantage, combined<br />

with the convenience of being a one-s<strong>to</strong>p<br />

www.ibisworld.com | 1-800-330-3772 | info@ibisworld.com


WWW.IBISWORLD.COM November 2012 2<br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong> <strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

% Growth in share of economy<br />

20<br />

15<br />

10<br />

5<br />

0<br />

–5<br />

Maturity<br />

Company<br />

consolidation;<br />

level of economic<br />

importance stable<br />

<strong>Hobby</strong> &<br />

<strong>Toy</strong> <strong>S<strong>to</strong>res</strong><br />

shop for a variety of household items, has<br />

restricted growth in the <strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong><br />

<strong>S<strong>to</strong>res</strong> industry. By increasing their size,<br />

however, hobby <strong>and</strong> <strong>to</strong>y s<strong>to</strong>res can offer<br />

lower prices by buying in bulk <strong>and</strong> can<br />

provide a product range that is more<br />

diverse than most of their external<br />

Quality Growth<br />

High growth in economic<br />

importance; weaker companies<br />

close down; developed<br />

technology <strong>and</strong> markets<br />

Used Goods <strong>S<strong>to</strong>res</strong><br />

<strong>Toy</strong> & Craft Supplies Wholesaling<br />

Computer <strong>S<strong>to</strong>res</strong><br />

Fabric, Craft & Sewing<br />

Supplies <strong>S<strong>to</strong>res</strong><br />

<strong>Toy</strong>, Doll & Game Manufacturing<br />

–10<br />

–10 –5 0 5<br />

10 15<br />

20<br />

competi<strong>to</strong>rs. This strategy has gained the<br />

attention of hobby <strong>and</strong> <strong>to</strong>y retailers over<br />

recent years <strong>and</strong> is expected <strong>to</strong> turn<br />

industry revenue around, pushing it up<br />

0.5% <strong>to</strong> $17.1 billion in 2012.<br />

Further competition stems from online<br />

retailers of <strong>to</strong>ys <strong>and</strong> hobby goods, which<br />

Key Features of a Mature Industry<br />

Revenue grows at same pace as economy<br />

Company numbers stabilize; M&A stage<br />

Established technology & processes<br />

Total market acceptance of product & br<strong>and</strong><br />

Rationalization of low margin products & br<strong>and</strong>s<br />

Quantity Growth<br />

Many new companies;<br />

minor growth in economic<br />

importance; substantial<br />

technology change<br />

Decline<br />

Shrinking economic<br />

importance<br />

% Growth in number of establishments<br />

SOURCE: WWW.IBISWORLD.COM


WWW.IBISWORLD.COM November 2012 3<br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong> <strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

do not generate revenue for this industry.<br />

Online sales of <strong>to</strong>ys <strong>and</strong> hobby goods<br />

have risen in popularity because they<br />

make shopping for the cheapest <strong>to</strong>ys <strong>and</strong><br />

hobby goods more convenient. First, with<br />

fewer or no brick-<strong>and</strong>-mortar<br />

establishments, overhead costs are lower<br />

<strong>and</strong> the e-tailer can pass on cost savings<br />

<strong>to</strong> consumers. In addition, cus<strong>to</strong>mers can<br />

browse through a variety of sites for the<br />

cheapest goods.<br />

Already, the trend has forced some<br />

smaller <strong>to</strong>y s<strong>to</strong>res <strong>to</strong> exit the industry,<br />

leaving behind larger firms <strong>to</strong> fulfill<br />

consumer dem<strong>and</strong>.<br />

Volatile plastic prices trim margins<br />

Plastic <strong>and</strong> resin materials are key inputs<br />

in the <strong>Toy</strong>, Doll <strong>and</strong> Game Manufacturing<br />

industry (<strong>IBISWorld</strong> report 33993),<br />

which produces <strong>to</strong>ys <strong>and</strong> hobby items. A<br />

rise in the price of plastic <strong>and</strong> resin<br />

ripples through the supply chain, making<br />

<strong>to</strong>y production more expensive for<br />

manufacturers. These manufacturers<br />

then sell these <strong>to</strong>ys for a higher price <strong>to</strong><br />

the <strong>Toy</strong> <strong>and</strong> Craft Supplies Wholesaling<br />

industry (42392), which then charges<br />

higher prices <strong>to</strong> <strong>to</strong>y <strong>and</strong> hobby shop<br />

owners, thinning their margins.<br />

This scenario has surfaced over the<br />

past five years, with the price of plastic<br />

materials <strong>and</strong> resin rising at an average<br />

annual rate of 3.5%, according <strong>to</strong> the<br />

Bureau of Labor Statistics. This ascent<br />

includes a 9.8% spike in 2008 that<br />

hampered industry profitability.<br />

Thinning margins rendered some firms<br />

out of commission <strong>and</strong> helped contribute<br />

<strong>to</strong> a 5.0% decline in the number of <strong>to</strong>y<br />

shops that year. Although industry firms<br />

reduced the number of s<strong>to</strong>res <strong>and</strong><br />

employees <strong>to</strong> slow margin declines,<br />

rising input costs caused industry profit<br />

<strong>to</strong> fall from 2.6% of industry revenue in<br />

2007 <strong>to</strong> an estimated 2.0% in 2012.<br />

Greener pastures lie ahead for the<br />

industry, however; due <strong>to</strong> rising<br />

disposable income <strong>and</strong> further industry<br />

consolidation, profit margins are forecast<br />

<strong>to</strong> exp<strong>and</strong> <strong>to</strong> 2.5% in 2017.<br />

High-tech products raise purchase costs<br />

The <strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong> <strong>S<strong>to</strong>res</strong> industry<br />

provides a variety of products <strong>and</strong><br />

services for children <strong>and</strong> adults alike.<br />

<strong>IBISWorld</strong> separates the industry’s<br />

products in<strong>to</strong> four groups: traditional<br />

<strong>to</strong>ys, youth electronics, other <strong>to</strong>ys <strong>and</strong><br />

games, <strong>and</strong> hobby <strong>and</strong> craft supplies. The<br />

youth electronics segment has gained<br />

popularity over the past five years with<br />

the onset of age compression, which is<br />

the phenomenon of younger children<br />

desiring <strong>to</strong>ys traditionally reserved for<br />

older individuals. More advanced <strong>to</strong>ys<br />

are typically electronic in nature, <strong>and</strong><br />

thus require semiconduc<strong>to</strong>rs. Research<br />

<strong>and</strong> development costs of manufacturing<br />

these advanced <strong>to</strong>ys are significant <strong>and</strong><br />

typically passed on <strong>to</strong> industry opera<strong>to</strong>rs.<br />

The rapid <strong>and</strong> sudden rise of age<br />

compression significantly raised the<br />

purchase costs of smaller opera<strong>to</strong>rs who<br />

could not leverage economies of scale.<br />

Firms without large cash reserves or<br />

access <strong>to</strong> credit could not purchase these<br />

expensive <strong>to</strong>ys <strong>and</strong> thus could not<br />

properly satisfy consumer dem<strong>and</strong>. Such<br />

<strong>to</strong>y s<strong>to</strong>res were forced <strong>to</strong> close shop,<br />

further fueling industry consolidation.<br />

Strategies <strong>to</strong> exp<strong>and</strong> market share<br />

Acquiring competi<strong>to</strong>rs<br />

Some firms, including major player<br />

<strong>Toy</strong>s ‘R’ Us, have acquired other<br />

industry firms in an effort <strong>to</strong> exp<strong>and</strong><br />

their product lines, market penetration<br />

<strong>and</strong> geographic reach. While firms may<br />

have a sizeable number of products at<br />

their s<strong>to</strong>res, there is always another<br />

firm that s<strong>to</strong>cks different products. By<br />

acquiring a variety of s<strong>to</strong>res in the<br />

industry, a firm can exp<strong>and</strong> its product<br />

offerings, driving more traffic <strong>to</strong> their<br />

s<strong>to</strong>res. Further, buying out s<strong>to</strong>res in


WWW.IBISWORLD.COM November 2012 4<br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong> <strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

areas where the acquirer is not already<br />

present boosts market share by<br />

capturing cus<strong>to</strong>mers in that region.<br />

Organically gaining market share<br />

Another way firms gain market share is<br />

through organic growth. During <strong>and</strong> in<br />

the wake of the recession, per capita<br />

disposable income <strong>and</strong> consumer<br />

sentiment fell. In 2008 in particular,<br />

consumer sentiment plummeted 25.5%,<br />

<strong>and</strong> in 2009, average disposable income<br />

fell 3.2%. Because <strong>to</strong>y purchases are<br />

highly discretionary, consumers curtailed<br />

their spending on these items,<br />

particularly on more expensive (<strong>and</strong><br />

usually higher-margin) <strong>to</strong>ys <strong>and</strong> hobbies.<br />

These new habits cut heavily in<strong>to</strong><br />

margins <strong>and</strong> caused underperforming<br />

firms <strong>to</strong> exit the industry. With smaller<br />

firms out of the picture, the remaining<br />

firms absorbed the market share once<br />

held by out-of-business firms, increasing<br />

the average firm’s market share.<br />

Recent M&A activity<br />

<strong>Toy</strong>s ‘R’ Us changes its structure<br />

In 2009, <strong>Toy</strong>s ‘R’ Us, the industry’s<br />

largest player, acquired troubled<br />

competi<strong>to</strong>r KB <strong>Toy</strong>s. Although KB’s 460<br />

s<strong>to</strong>res were shut down that year, <strong>Toy</strong>s ‘R’<br />

Us became the owner of KB’s logo <strong>and</strong><br />

web address. During the same year, <strong>Toy</strong>s<br />

‘R’ Us operated 849 domestic s<strong>to</strong>res, with<br />

each s<strong>to</strong>re generating an average of $9.9<br />

million. Since then, the company has<br />

slashed its s<strong>to</strong>re count by about half. This<br />

move is in line with the company’s goal of<br />

shifting <strong>to</strong> a lower ratio of seasonal s<strong>to</strong>res<br />

<strong>to</strong> year-round s<strong>to</strong>res, with the seasonal<br />

s<strong>to</strong>res open only during heavy shopping<br />

seasons. As of January 2012, the<br />

company operated 351 domestic s<strong>to</strong>res,<br />

with the average establishment<br />

generating $24.0 million, or more than<br />

double what each s<strong>to</strong>re generated two<br />

years prior. This phenomenon occurred<br />

because although the s<strong>to</strong>re count halved,<br />

<strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong> <strong>S<strong>to</strong>res</strong> Risk Rating<br />

Risk component Weight Score<br />

Structural risk 25% 4.77<br />

Growth risk 25% 5.34<br />

Sensitivity risk 50% 4.74<br />

Overall risk 4.90<br />

dem<strong>and</strong> remained relatively stable for<br />

<strong>to</strong>ys <strong>and</strong> hobby goods from brick-<strong>and</strong>mortar<br />

s<strong>to</strong>res, <strong>and</strong> the remaining 351<br />

s<strong>to</strong>res satisfied this dem<strong>and</strong>.<br />

While the company is expected <strong>to</strong> be<br />

more efficient over 2012, with domestic<br />

profit rising about $6.0 million, the cut in<br />

the number of s<strong>to</strong>res will slightly reduce<br />

the company’s market share <strong>to</strong> 47.7%<br />

(down from 47.8% in 2007). Only sales of<br />

<strong>to</strong>ys <strong>and</strong> hobby supplies from physical<br />

s<strong>to</strong>re locations, as opposed <strong>to</strong> online sites,<br />

contribute <strong>to</strong> this market share. Revenue<br />

from the company’s consolidated<br />

operations, however, including online<br />

sales of <strong>to</strong>ys <strong>and</strong> hobby supplies, are<br />

expected <strong>to</strong> rise 1.0% over 2012 <strong>to</strong> $14.1<br />

billion. Larger opera<strong>to</strong>rs across the<br />

industry are expected <strong>to</strong> follow suit <strong>and</strong><br />

reduce their number of establishments,<br />

contributing <strong>to</strong> an expected average<br />

annual 3.0% decline in the number of <strong>to</strong>y<br />

<strong>and</strong> hobby s<strong>to</strong>res in the United States in<br />

the five years <strong>to</strong> 2012.<br />

Risk fac<strong>to</strong>rs<br />

SOURCE: WWW.IBISWORLD.COM<br />

Overall risk in the <strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong> <strong>S<strong>to</strong>res</strong><br />

industry is forecast <strong>to</strong> be moderate over<br />

2013, with a score of 4.9 out of 9. Growth<br />

risk, in particular, is expected <strong>to</strong> be high in<br />

2013, scoring 5.3 points <strong>and</strong> accounting<br />

for one-fourth of the score. <strong>IBISWorld</strong><br />

estimates that revenue will grow 0.5% <strong>to</strong><br />

$17.1 billion over 2012, slower growth<br />

than 2010 <strong>and</strong> 2011. The primary reasons<br />

for this slowdown are the rising <strong>and</strong><br />

volatile prices of plastic <strong>and</strong> steel, <strong>and</strong>


WWW.IBISWORLD.COM November 2012 5<br />

<strong>Toy</strong> <strong>and</strong> <strong>Hobby</strong> <strong>S<strong>to</strong>res</strong> <strong>Consolidate</strong> <strong>to</strong> <strong>Compete</strong><br />

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v<br />

Contact:<br />

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Phone: 1-310-866-5044<br />

savannahh@ibisworld.com<br />

www.ibisworld.com<br />

Risk rating<br />

<strong>Hobby</strong> <strong>and</strong> <strong>Toy</strong> <strong>S<strong>to</strong>res</strong> Risk Rating<br />

6.5<br />

6.0<br />

5.5<br />

5.0<br />

4.5<br />

4.0<br />

Year 04 05 06 07 08 09 10<br />

mounting external competition from the<br />

online retailing sec<strong>to</strong>r. Such pressures<br />

have caused industry participants <strong>to</strong><br />

consolidate by shutting down s<strong>to</strong>res <strong>to</strong> cut<br />

overhead costs. Others have downsized,<br />

reducing the square footage of each s<strong>to</strong>re,<br />

thereby lowering rent <strong>and</strong> utilities costs.<br />

With fewer square feet <strong>to</strong> manage, some<br />

workers in the industry have been laid off.<br />

Over the past five years, employment fell<br />

at an estimated average annual rate of<br />

1.3% <strong>to</strong> 142,298 employees, down from<br />

151, 606 in 2007.<br />

Consolidation <strong>to</strong> come<br />

In the coming years, revenue is expected<br />

<strong>to</strong> grow strongly on the back of strategic<br />

s<strong>to</strong>re placement in heavy-traffic shopping<br />

Benchmarking performance metrics<br />

centers <strong>and</strong> rises in consumer spending.<br />

During the five years <strong>to</strong> 2017, industry<br />

revenue is forecast <strong>to</strong> rise at an annualized<br />

0.6% <strong>to</strong> $17.6 billion. At the same time,<br />

the number of <strong>to</strong>y <strong>and</strong> hobby s<strong>to</strong>re firms is<br />

expected <strong>to</strong> fall at an average annual rate<br />

of 1.1% <strong>to</strong> 18,145. As <strong>to</strong>ys become more<br />

expensive <strong>to</strong> produce (stemming from<br />

rising plastic <strong>and</strong> steel costs), smaller<br />

firms will choose or be forced <strong>to</strong> shut their<br />

doors, exacerbating the industry’s present<br />

consolidation activity. As the largest<br />

players in the industry use their reserves<br />

<strong>to</strong> open an increasing number of seasonal<br />

s<strong>to</strong>res (the prime selling season), they will<br />

gain market share. Consequently, the <strong>to</strong>p<br />

four companies in the industry are<br />

forecast <strong>to</strong> account for 89.3% of industry<br />

revenue in 2017, up from 87.0% in 2012.<br />

Jo-Ann <strong>S<strong>to</strong>res</strong> Inc.: 3.8% Michaels <strong>S<strong>to</strong>res</strong> Inc.: 5.0%<br />

Michaels <strong>S<strong>to</strong>res</strong> Inc.: 3.2% Jo-Ann <strong>S<strong>to</strong>res</strong> Inc.: 0.9% Jo-Ann <strong>S<strong>to</strong>res</strong> Inc.: 4.5%<br />

Annual Growth: -0.3%* Revenue volatility: 2.2%* Net Income: 3.4%*<br />

<strong>Toy</strong>s ‘R’ Us Inc.: -0.7% Michaels <strong>S<strong>to</strong>res</strong> Inc.: 2.6% <strong>Toy</strong>s ‘R’ Us Inc.: 1.2%<br />

*Industry average<br />

<strong>Toy</strong>s ‘R’ Us Inc.: 2.6%<br />

11 12 13<br />

Industry risk Division Risk: Retail Trade Economy Risk: Entire US Economy<br />

SOURCE: IBISWORLD<br />

SOURCE: IBISWORLD


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