The Travel & Tourism Competitiveness Report 2013

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Partner Institutes Burundi University Research Centre for Economic and Social Development (CURDES), National University of Burundi Banderembako Deo, Director Gilbert Niyongabo, Dean, Faculty of Economics & Management Cambodia Economic Institute of Cambodia Sok Hach, President Sokheng Sam, Researcher Cameroon Comité de Compétitivité (Competitiveness Committee) Lucien Sanzouango, Permanent Secretary Canada The Conference Board of Canada Michael R. Bloom, Vice-President, Organizational Effectiveness & Learning Douglas Watt, Associate Director Cape Verde INOVE RESEARCH—Investigação e Desenvolvimento, Lda Júlio Delgado, Partner and Senior Researcher José Mendes, Chief Executive Officer Sara França Silva, Project Manager Chad Groupe de Recherches Alternatives et de Monitoring du Projet Pétrole-Tchad-Cameroun (GRAMP-TC) Antoine Doudjidingao, Researcher Gilbert Maoundonodji, Director Celine Nénodji Mbaipeur, Programme Officer Chile Universidad Adolfo Ibáñez Fernando Larrain Aninat, Director MBA Leonidas Montes, Dean, School of Government China Institute of Economic System and Management, National Development and Reform Commission Chen Wei, Research Fellow Dong Ying, Professor Zhou Haichun, Deputy Director and Professor China Center for Economic Statistics Research, Tianjin University of Finance and Economics Bojuan Zhao, Professor Fan Yang, Professor Jian Wang, Associate Professor Hongye Xiao, Professor Lu Dong, Professor Colombia National Planning Department Sara Patricia Rivera, Advisor John Rodríguez, Coordinator, Competitiveness Observatory Javier Villarreal, Enterprise Development Director Colombian Private Council on Competitiveness Rosario Córdoba, President Marco Llinás, Vicepresident Côte d’Ivoire Chambre de Commerce et d’Industrie de Côte d’Ivoire Jean-Louis Billon, President Mamadou Sarr, Director General Croatia National Competitiveness Council Jadranka Gable, Advisor Kresimir Jurlin, Research Fellow vi | The Travel & Tourism Competitiveness Report 2013 Cyprus The European University Bambos Papageorgiou, Head of Socioeconomic and Academic Research cdbbank—The Cyprus Development Bank Maria Markidou-Georgiadou, Manager, Business Development and Special Projects Czech Republic CMC Graduate School of Business Tomas Janca, Executive Director Denmark Danish Technological Institute, Center for Policy and Business Development Hanne Shapiro, Center Manager Ecuador ESPAE Graduate School of Management, Escuela Superior Politécnica del Litoral (ESPOL) Elizabeth Arteaga, Project Assistant Virginia Lasio, Director Sara Wong, Professor Egypt The Egyptian Center for Economic Studies (ECES) Iman Al-Ayouty, Senior Economist Omneia Helmy, Acting Executive Director and Director of Research Estonia Estonian Institute of Economic Research Evelin Ahermaa, Head of Economic Research Sector Marje Josing, Director Estonian Development Fund Kitty Kubo, Head of Foresight Ott Pärna, Chief Executive Officer Ethiopia African Institute of Management, Development and Governance Zebenay Kifle, General Manager Tegenge Teka, Senior Expert Finland ETLA—The Research Institute of the Finnish Economy Markku Kotilainen, Research Director Petri Rouvinen, Research Director Pekka Ylä-Anttila, Managing Director France HEC School of Management, Paris Bertrand Moingeon, Professor and Deputy Dean Bernard Ramanantsoa, Professor and Dean Gabon Confédération Patronale Gabonaise Regis Loussou Kiki, General Secretary Gina Eyama Ondo, Assistant General Secretary Henri Claude Oyima, President Gambia, The Gambia Economic and Social Development Research Institute (GESDRI) Makaireh A. Njie, Director Georgia Business Initiative for Reforms in Georgia Tamara Janashia, Executive Director Giga Makharadze, Founding Member of the Board of Directors Mamuka Tsereteli, Founding Member of the Board of Directors © 2013 World Economic Forum
Germany WHU—Otto Beisheim School of Management Ralf Fendel, Professor of Monetary Economics Michael Frenkel, Professor, Chair of Macroeconomics and International Economics Ghana Association of Ghana Industries (AGI) Patricia Addy, Projects Officer Nana Owusu-Afari, President Seth Twum-Akwaboah, Executive Director Greece SEV Hellenic Federation of Enterprises Michael Mitsopoulos, Senior Advisor, Entrepreneurship Thanasis Printsipas, Economist, Entrepreneurship Guatemala FUNDESA Felipe Bosch G., President of the Board of Directors Pablo Schneider, Economic Director Juan Carlos Zapata, General Manager Guinea Confédération Patronale des Entreprises de Guinée Mohamed Bénogo Conde, Secretary-General Guyana Institute of Development Studies, University of Guyana Karen Pratt, Research Associate Clive Thomas, Director Haiti Group Croissance SA Pierre Lenz Dominique, Coordinator, Survey Department Kesner Pharel, Chief Executive Officer and Chairman Hong Kong SAR Hong Kong General Chamber of Commerce David O’Rear, Chief Economist Federation of Hong Kong Industries Alexandra Poon, Director The Chinese General Chamber of Commerce Hungary KOPINT-TÁRKI Economic Research Ltd. Éva Palócz, Chief Executive Officer Peter Vakhal, Project Manager Iceland Innovation Center Iceland Ardis Armannsdottir, Marketing Manager Karl Fridriksson, Managing Director of Human Resources and Marketing Thorsteinn I. Sigfusson, Director India Confederation of Indian Industry (CII) Chandrajit Banerjee, Director General Marut Sengupta, Deputy Director General Gantakolla Srivastava, Head, Financial Services Indonesia Center for Industry, SME & Business Competition Studies, University of Trisakti Tulus Tambunan, Professor and Director Iran, Islamic Republic of The Center for Economic Studies and Surveys (CESS), Iran Chamber of Commerce, Industries, Mines and Agriculture Mohammad Janati Fard, Research Associate Hamed Nikraftar, Project Manager Farnaz Safdari, Research Associate © 2013 World Economic Forum Partner Institutes Ireland Institute for Business Development and Competitiveness School of Economics, University College Cork Justin Doran, Principal Associate Eleanor Doyle, Director Catherine Kavanagh, Principal Associate Forfás, Economic Analysis and Competitiveness Department Adrian Devitt, Manager Conor Hand, Economist Israel Manufacturers’ Association of Israel (MAI) Dan Catarivas, Director Amir Hayek, Managing Director Zvi Oren, President Italy SDA Bocconi School of Management Secchi Carlo, Full Professor of Economic Policy, Bocconi University Paola Dubini, Associate Professor, Bocconi University Francesco A. Saviozzi, SDA Professor, Strategic and Entrepreneurial Management Department Jamaica Mona School of Business (MSB), The University of the West Indies Patricia Douce, Project Administrator Evan Duggan, Executive Director and Professor William Lawrence, Director, Professional Services Unit Japan Keio University Yoko Ishikura, Professor, Graduate School of Media Design Heizo Takenaka, Director, Global Security Research Institute Jiro Tamura, Professor of Law, Keio University Keizai Doyukai (Japan Association of Corporate Executives) Kiyohiko Ito, Managing Director, Keizai Doyukai Jordan Ministry of Planning & International Cooperation Jordan National Competitiveness Team Kawther Al-Zou’bi, Head of Competitiveness Division Basma Arabiyat, Researcher Mukhallad Omari, Director of Policies and Studies Department Kazakhstan National Analytical Centre Diana Tamabayeva, Project Manager Vladislav Yezhov, Chairman Kenya Institute for Development Studies, University of Nairobi Mohamud Jama, Director and Associate Research Professor Paul Kamau, Senior Research Fellow Dorothy McCormick, Research Professor Korea, Republic of College of Business School, Korea Advanced Institute of Science and Technology KAIST Byungtae Lee, Acting Dean Soung-Hie Kim, Associate Dean and Professor Jinyung Cha, Assistant Director, Exchange Programme Korea Development Institute Joohee Cho, Senior Research Associate Yongsoo Lee, Head, Policy Survey Unit Kuwait Kuwait National Competitiveness Committee Adel Al-Husainan, Committee Member Fahed Al-Rashed, Committee Chairman Sayer Al-Sayer, Committee Member The Travel & Tourism Competitiveness Report 2013 | vii
Page 1: Insight Report The Travel & Tourism
Page 4 and 5: The Travel & Tourism Competitivenes
Page 6 and 7: © 2013 World Economic Forum
Page 10 and 11: Partner Institutes Kyrgyz Republic
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Page 16 and 17: Preface aviation sector creates sus
Page 18 and 19: Executive Summary Table 1: The Trav
Page 26 and 27: Executive Summary of commitment in
Page 30 and 31: Executive Summary Dirk Glaesser and
Page 36 and 37: 1.1: The Travel & Tourism Competiti
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1.1: The Travel & Tourism Competiti
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© 2013 World Economic Forum
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1.2: How to Succeed as a Tourism De
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1.2: How to Succeed as a Tourism De
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1.3: Visa Facilitation certain cate
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1.3: Visa Facilitation Table 2: Top
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1.3: Visa Facilitation Table 3: For
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1.4: The Economic Benefits of Aviat
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1.4: The Economic Benefits of Aviat
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1.5: Travel & Tourism as a Driver o
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1.6: Competiveness, Jobs, and Green
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2.2 Data Tables © 2013 World Econo
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Technical Notes and Sources 1.09 GA
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Technical Notes and Sources 6.02 Av
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Technical Notes and Sources PILLAR
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About the Authors John Kester John
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Acknowledgments 482 | The Travel &
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Acknowledgments 484 | The Travel &
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