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Visa International Operating Regulations

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<strong>Visa</strong> <strong>International</strong> <strong>Operating</strong> <strong>Regulations</strong><br />

Effective 13 October 2012, updates Chargeback Reason Code 53, "Not as Described or Defective<br />

Merchandise," to make it easier for Issuers to charge back Transactions involving counterfeit<br />

merchandise, and to enable Issuers to charge back Transactions where the Merchant misrepresents<br />

the terms of sale to a Cardholder.<br />

Revision of <strong>Visa</strong> Easy Payment Service Country Level Transaction Limits in Hong Kong, India,<br />

Macau, Philippines, Singapore and Vietnam<br />

Effective 13 October 2012, increases the <strong>Visa</strong> Easy Payment Service (VEPS) Transaction amount<br />

limits for Hong Kong, India, Macau, Philippines, Singapore and Vietnam in the AP Region.<br />

Modifications to Compliance Filing Time Limit for Fraudulent Credit Transactions<br />

Effective 13 October 2012, shortens the Compliance filing time limit for violations involving<br />

fraudulent credit Transactions to no more than 90 days from the Processing Date of either the credit<br />

reversal or the fraudulent sale/ ATM withdrawal Transaction.<br />

Expansion of Fast Funds to All Original Credit Transaction Business Application Indicators<br />

Effective 14 June 2012, expands the current Fast Funds processing requirement for <strong>Visa</strong> Money<br />

Transfers to all types of Original Credit Transactions, including <strong>Visa</strong> Money Transfer Original Credit<br />

Transactions.<br />

Verified by <strong>Visa</strong> Liability Shift Expansion to include <strong>Visa</strong> Commercial Cards<br />

Effective 15 April 2013, the liability shift under Verified by <strong>Visa</strong> will be extended to include<br />

all Domestic Transactions and <strong>International</strong> Transactions completed with a Commercial Card. The<br />

liability shift excludes Transactions involving an Issuer or Merchant in the U.S. Region.<br />

Implementation of Account Level Processing (ALP) in the AP Region and CEMEA Region<br />

Effective 12 October 2012, implements new <strong>Operating</strong> <strong>Regulations</strong> to support Account Level<br />

Processing in the AP Region and CEMEA Region.<br />

PIN Security Rule Revalidation<br />

Effective 13 September 2012, updates PIN security-related <strong>Operating</strong> Regulation language to reflect<br />

existing requirements, documentation, and processes.<br />

Verification of Original Credit Transactions (OCT) Posting through <strong>Visa</strong> Resolve Online (VROL)<br />

Effective 20 April 2013, requires the Originating Member to use <strong>Visa</strong> Resolve Online to inquire into<br />

the posting of an Original Credit Transaction to the <strong>Visa</strong> Cardholder's account.<br />

Affinity and Co-Brand Regulation Alignment<br />

Effective 1 April 2013, streamlines and globalizes rules and procedures associated with Cards<br />

bearing the Marks of non- Members ( Affinity/Co-Branded Cards).<br />

Global Brand Protection Program Penalties Restructure<br />

2 VISA PUBLIC 15 October 2012<br />

© 2012 <strong>Visa</strong>. All Rights Reserved.

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