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Quarterly March 2012 - Odfjell

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ODFJELL<br />

MARCH <strong>2012</strong><br />

www.odfjell.com


<strong>Odfjell</strong> <strong>Quarterly</strong><br />

EDITOR: Margrethe Gudbrandsen<br />

EDITORIAL COMMITEE:<br />

Karin Ryland Blom, Brit A. Bennett, Matt Duke,<br />

Geirmund Drivenes, Leif Gunnar Alvær,<br />

Theo Kruithof, Siri-Anne Mjåtvedt, Henning Løseth<br />

_DEF9889<br />

CORRESPONDENTS:<br />

HOUSTON: Rebecca Snyder<br />

PHILIPPINES: Jennifer Franco<br />

Deadline next issue:<br />

10 May <strong>2012</strong><br />

Design: Bruno Blanchard, Cox<br />

Graphic production: Jannicke Gildernes, Cox<br />

Print: Scanner Grafisk AS<br />

Cover: Photo by Thomas Kohnle<br />

Photo this page:<br />

Photo by Thomas Kohnle.<br />

Texts submitted to <strong>Quarterly</strong> may be subject to editorial adjustments.<br />

Highlights<br />

Port calls: Area of improvement 04<br />

Keys to efficient port calls 04<br />

Efficient tank cleaning 06<br />

Port captains role in port efficiency 08<br />

Efficient crew change 09<br />

OTR improves environmental and safety performance 10<br />

Chairman’s Message 12<br />

Landmarks<br />

New terminal joint venture in China 13<br />

Encouraging developments in the spot marked 13<br />

Increased jetty capacity at OTR 14<br />

New jetty at OTK 14<br />

An incredible ‘maiden’ voyage 15<br />

Houston Chartering expanding 15<br />

Portrait<br />

New man in Oman 16<br />

Briefings<br />

New Compliance Officer and Designated Person 17<br />

Emphasis on vetting 17<br />

Maintenance management improvment project 18<br />

Corporate Social Responsibility Council established 18<br />

<strong>Odfjell</strong> Terminals (Charleston) in progress 19<br />

Stowing for tomorrow 20<br />

New demurrage tool in progress 21<br />

Ice training 22<br />

MOPS 23<br />

12<br />

CONTENTS<br />

QHSE<br />

Success factors for developing <strong>Odfjell</strong> .<br />

Ship Managements safety culture 24<br />

Piracy 26<br />

Training on board campaign 26<br />

Personnel 27<br />

Fleet and terminals 30<br />

Offices and addresses 32


Jan A. Hammer<br />

Dear Colleagues,<br />

February 9th we presented our 4Q11 results, and with<br />

that also our full 2011 annual results. Most of the analysts<br />

following our company expressed disappointment,<br />

saying they had expected better figures. Their conclusions<br />

however, were mostly that the chemical tanker<br />

market during 2011 had not developed as favourably<br />

as predicted; by us, by the majority of brokers and by<br />

our competitors. However, this is not entirely correct.<br />

If you look at spot freight rates for instance, you will<br />

notice a significant improvement from July 2011 until<br />

the end of the year; almost 30% up. If you ask our<br />

customers, they do not understand therefore, when<br />

they hear shipping people talk about the market being<br />

so bad. And we can appreciate this view since the rates<br />

they pay, including under contract of affreightments,<br />

historically seen, actually are at a relatively high level.<br />

The reason this is not reflected in equally better results<br />

for us is the simultaneous rise of bunker cost, which<br />

now counts for more than 50% of our voyage dependent<br />

costs. Our average price for bunkers in 2011 was<br />

USD 635(!) per tonne as compared to USD 467 per<br />

tonne the preceding year. This counts alone for as<br />

much as USD 95 million on an annual basis. As you can<br />

imagine therefore, the cost of bunkers is our biggest<br />

economic concern going forward.<br />

At the time of writing, the oil price is around USD 125<br />

per tonnes and the equivalent price of bunkers (360 CST<br />

Rotterdam) is about USD 710 per tonnes. Our concern<br />

is twofold; the main issue being that the chemical<br />

tanker market, despite the relatively high freight rates,<br />

remains unsustainable. Freight rates actually need to<br />

be brought to a new level, substantially above the 2007<br />

all-time-high in order to fully compensate us for the<br />

added cost. I’m not sure whether brokers, customers<br />

and even our own organisation fully appreciate this<br />

challenge. The other concern is that a consistently high<br />

and increasing oil price is a threat to a much needed and<br />

anticipated recovery of the world economy; and thus<br />

also the volumes to be shipped by chemical tankers. We<br />

can hope that the oil price will come down, but it does<br />

not look very likely. Hence, continued fuel efficiency<br />

efforts are of the essence.<br />

When I claim that the market is not sustainable at<br />

current levels, it is proven by the fact that companies<br />

like Dorval, Eitzen Chemicals and BLT have ended up<br />

in situations of distress. By not being able to service<br />

their debt, they automatically have become the talk<br />

of media, banks and investors. Whilst Dorval seems<br />

odfjell quarterly magazine<br />

odfjell<br />

QUARTERLY<br />

magazine<br />

to end up in a new structure with Chinese Sinochem<br />

as part owner, the future seems highly uncertain for<br />

the two other companies. Fortunately, we are not in<br />

a similar situation.<br />

It should be mentioned that market prospects are<br />

gradually although slowly improving. With still limited<br />

ordering of new tonnage, the gap between supply, as<br />

represented by the total fleet, and demand is developing<br />

in a direction of more tightness. According to bankers,<br />

there is even a new and growing optimism in shipping.<br />

One of the reasons is because the prices of newbuildings<br />

have come down. That is also the case for some types<br />

of ships in which we have an interest. For the large and<br />

advanced stainless steel ships though, we are still far<br />

from reinvestment grade price levels.<br />

But there are also factors that obviously can quickly kill<br />

the emerging optimism. Geopolitics, market conditions<br />

and the circumstances that affect these, we can do nothing<br />

about. Most important therefore, as far as we are<br />

concerned, is that we all pay attention to our respective<br />

duties, thus avoiding that we end up with incidents,<br />

accidents or other types of non-conformities. Despite<br />

the spills and leakages at OTR last fall and all the negative<br />

publicity associated thereto, 2011 showed overall<br />

improvements in terms of our QHSE performance. That<br />

is a conclusion based on the development of our QHSE<br />

KPIs. However, we still lack reliable overall measures of<br />

our QHSE performance. Therefore, one of our targets<br />

for <strong>2012</strong> is to establish a defined overall measurement.<br />

At the end of the day though, it still depends on the<br />

involvement and attitude of you all as individuals. I<br />

trust I can count on you also in this respect.<br />

To sum up; a generally better outlook but still with a<br />

high degree of uncertainty. We have reason to be a bit<br />

more optimistic than we were a year ago. That has also<br />

to do with last years’ transactions, which strengthened<br />

our balance sheet and thus, gave us more room for<br />

manoeuvring. And there are opportunities out there,<br />

so <strong>2012</strong> might in fact become a very interesting and<br />

good year for <strong>Odfjell</strong>.<br />

Let’s all work to make that vision come through.<br />

NR.04/ 11<br />

3


4<br />

HigHLigHTS odfjell quarterly magazine<br />

Port calls:<br />

Area of improvement<br />

By Margrethe Gudbrandsen<br />

Each year our fleet transports approximately<br />

18.5 million tons of cargo to and<br />

from almost 500 different ports worldwide.<br />

The number of port calls is close to 5,000,<br />

with several berths per port call. The<br />

process of loading and discharging more<br />

than 600 different types of products as<br />

well as cleaning and preparing tanks,<br />

transhipment and barging, are all critical<br />

operations in ports and can be extremely<br />

complex. The maintenance, servicing and<br />

crew-repatriation of vessels also add to<br />

the complexity of port calls.<br />

In this issue of <strong>Quarterly</strong>, we have focused<br />

on the efficiency of port calls from different<br />

angles. Upon reading you will realise that<br />

planning, competence and communication<br />

are some of the key pre-requisites to improve<br />

efficiency and reduce delays in ports.<br />

Keys to efficient port calls<br />

By Tord Sæle and Jone Abotnes<br />

Port calls can be very challenging for all<br />

of our vessels, however, slightly easier<br />

for our smaller vessels as they are able<br />

to operate on quick turnaround and short<br />

voyages, whereas larger vessels have<br />

longer port calls and have to deal with<br />

very complex cargo operations. Our<br />

terminals are equipped to deal with complex<br />

operations that demanding cargos<br />

require. The terminals and the vessels<br />

are aiming at the same target; to work to<br />

the highest efficiency so that the vessels<br />

spend the shortest time possible at the<br />

terminal. Then the number of vessels<br />

operated by the terminal is maximized<br />

and the vessels spend as little time as<br />

possible in port.<br />

good information flow is imperative<br />

Vessels calling to our own terminals, especially<br />

in our larger hubs, can be very challenging for<br />

all parties involved, not the least for the ship<br />

Ship to shore and ship to ship at <strong>Odfjell</strong> Terminals (Houston)<br />

with its crew and the terminal with its shore<br />

based personnel. To prepare a vessel and a<br />

terminal for an upcoming port/berth call it<br />

is imperative to get the flow of information<br />

between all parties involved started as early<br />

as possible. Parties involved are the vessels<br />

with their crew, ship operator, port operator,<br />

agent, terminal planners, customer service,<br />

superintendents, brokers, surveyors, charterers,<br />

suppliers and receivers, to mention just<br />

a few.<br />

A key to ensuring efficient loading is communication.<br />

Communicating the wrong<br />

information may have serious implications,<br />

especially in busy ports where everything<br />

hinges on time and proper planning. If a vessel<br />

arrives later than expected, or is delayed at<br />

a berth, or even worse; tanks to be loaded are<br />

refused and the vessel is asked to vacate the<br />

berth, the end consequence may be that the<br />

vessel looses its place in the berth lineup and<br />

www.odfjell.com<br />

as a result spends far too much time in port<br />

resulting in a loss of income for the company.<br />

The ship- and port operators together with<br />

the agents are the links between all the other<br />

parties. It is their responsibility to get hold of<br />

as much specific information regarding each<br />

cargo to be discharged and loaded as early<br />

possible, and to distribute this information<br />

accordingly. The earlier the vessel can get<br />

information the better, and our brokers are<br />

working hard to book all the available tank<br />

space as early as possible. This is, however,<br />

very challenging in today’s market.<br />

Preparation of vessel<br />

For the vessel it is important to get information<br />

such as tank inspection requirements<br />

for the next cargo to be loaded, the number<br />

of shore lines for discharging or loading of<br />

each cargo, line sizes to prepare manifold<br />

reducers, vapour return requirements and line


Bow Summer calling and Bow Sea sailing for cargo at next destination<br />

sizes, tank inspection requirements, purging/<br />

inerting requirements, available drafts as to<br />

which side the vessel will go alongside, as<br />

well as other information that will have an<br />

impact on the cargo operation. Are we barging<br />

or transhipping any cargos? Can the vessel<br />

perform tank cleaning alongside? The vessels<br />

also need to know where bunkers and fresh<br />

water are available, where they can receive<br />

stores and provisions and where they can<br />

receive service personnel. Many terminals<br />

restrict what they allow at their dock. Some<br />

even try to prohibit the vessels’ crew from<br />

getting ashore. This does not apply to <strong>Odfjell</strong><br />

Terminals (Houston) for example where we<br />

can do almost any operation as long as all<br />

is communicated and planned in advance.<br />

Preparation from the terminal side<br />

For the terminal it is important to get information<br />

from the vessel so that the teams are able<br />

to plan a safe and efficient cargo operation.<br />

To know the capabilities and limitations of<br />

both the vessel and terminal are essential in<br />

order to create a cargo operation plan that<br />

both vessel and terminal are able to follow.<br />

Capabilities and limitations for both terminal<br />

and vessel can be number of cargo lines,<br />

number of vapour lines available, type of<br />

vapour recovery (flare ashore, vapour balance,<br />

scrubbing), nitrogen capacity for purging,<br />

discharge and load capacities, the number of<br />

cargos that can be handled simultaneously,<br />

how much cargo will the vessel load and tank<br />

sizes. Are the vessels’ tanks pre-inspected,<br />

pre-purged or pre-sampled? Anything that<br />

can be done to a vessel’s tanks before it arrives<br />

a terminal will help save time and ease the<br />

work load on both shore and ship personnel.<br />

This makes the operation less complex and<br />

much safer, and in the end increases the<br />

amount of cargo that is able to pass through<br />

the terminal and save port time for the vessels.<br />

odfjell quarterly magazine<br />

Different terminal procedures<br />

When we have all this information available<br />

we are able to plan a safe and efficient berth<br />

call and port rotation. The major challenge for<br />

a port operator is to be able to do this with all<br />

terminals in the hub, since all terminals operate<br />

in their own different way which makes<br />

it difficult for the individual vessel involved.<br />

Planning, knowledge and communication<br />

Handling multiple cargo operations at numerous<br />

ports and terminals requires extensive<br />

planning, excellent communication, and<br />

the sharing of information and experience.<br />

It order for the process to be successful, it<br />

is essential that everyone involved takes an<br />

active part in the operation. The keys to efficient<br />

loading are excellent communication,<br />

sound knowledge and good preparation.<br />

NR.04/ 11<br />

5


6<br />

HigHLigHTS odfjell quarterly magazine<br />

Successful terminal preparation<br />

from an otH perspective<br />

By Johnny Brumlow<br />

Managing the ship and barge docks can<br />

be challenging at times. Although we<br />

try to keep the docks active at all times,<br />

weather delays such as fog, wind, and<br />

storms are factors of the business that<br />

we cannot control. One of the things we<br />

can control however is the preparation<br />

for vessel arrival. Several things can be<br />

done in advance to plan ahead for vessel<br />

and barge arrival. For example the lines<br />

can be prepared prior to arrival by cleaning<br />

them in advance, connecting them to<br />

shore tanks, pre inspections, and filling<br />

and sampling lines when possible. This can<br />

however become costly and time consuming<br />

if a vessel gives notice of tender to<br />

<strong>Odfjell</strong> Terminals (Houston) (OTH) whilst<br />

also tendering at several other docks in<br />

the area with no actual intention of arriving<br />

at OTH first.<br />

Efficient tank cleaning<br />

By Eyvind Bremseth<br />

Bow Flower reloading after having carried out tank cleaning in port<br />

OTH sends out a pre-arrival plan to almost<br />

all vessels that intend to call at our terminal.<br />

This helps the terminal prepare paperwork,<br />

shore, cargo and vapor lines. More often than<br />

not, OTH, the vessel and the inspectors, will<br />

all have different quantities on our respective<br />

orders and different pre-inspection requirements.<br />

Therefore, good communication is a<br />

key between all parties involved. We all have<br />

the same objective; to load or discharge the<br />

cargo as fast as possible whilst maintaining<br />

safety, which is the most important goal. If<br />

OTH, the vessels, inspectors, vendors and<br />

agents can work out any issues prior to the<br />

vessels arrival, the cargo transfer operation<br />

is much smoother and easier on all parties.<br />

It also helps prevent misunderstandings and<br />

mistakes during the loading and discharging<br />

of cargo.<br />

www.odfjell.com<br />

The second part of OTH’s arrival plan is a<br />

‘post-plan’ that is currently only performed<br />

with <strong>Odfjell</strong> vessels. The post-plan consists of<br />

comparing the pre-planned operation with<br />

the loading or discharge events that actually<br />

occurred. This way we can determine the<br />

weaknesses or shortfalls on the vessel side,<br />

as well as here at OTH and also, find ways to<br />

eliminate or minimise them for both parties.<br />

This is perhaps one of the best tools that we<br />

have in place at this time and hopefully in<br />

the near future, this post-plan tool can be<br />

utilised not only for <strong>Odfjell</strong> vessels but with<br />

all other vessels that call at our docks. We are<br />

primarily a chemical storage facility but our<br />

main priority is to move the chemicals we<br />

store in the safest way possible via all modes<br />

of transportation. Good communication and<br />

pre-planning between all parties is the key.<br />

Tank cleaning is one of the most challenging<br />

and energy consuming processes in<br />

our business. To provide logistic services<br />

’for anything liquid’, cleaning away the last<br />

liquid is essential prior to loading the next.<br />

Our chemical tankers shall always present<br />

cargo tanks ‘load-ready’, for any standard<br />

required by our customers. This can range<br />

from heavy tar to the most sophisticated<br />

glycol, requiring ’surgical’ cleanliness<br />

standard. Our customers demand a high<br />

cleanliness standard for all the tanks<br />

transporting their chemicals. This level<br />

of cleanliness is essential to avoid any<br />

deterioration of cargo quality during the<br />

transportation process.


The tanks on an <strong>Odfjell</strong> vessel have a surgical cleanliness standard<br />

These cleanliness standards can be as high as<br />

an ‘ultraclean standard’ which involves measures<br />

such as comprehensive laboratory testing<br />

involving UV tests, gas chromatography<br />

and non-volatile matter tests amongst others<br />

to determine any possible contaminants.<br />

<strong>Odfjell</strong> ships are equipped with laboratory<br />

equipment and before presenting tanks for<br />

charterers, they do their own inspection to<br />

assure suitability for next cargo. By testing<br />

we ensure that the levels of contaminants<br />

on tank surface are below parts per million<br />

levels and this cleanliness goes far beyond a<br />

‘visual clean’ standard.<br />

Efficient tank cleaning<br />

Tank cleaning is a complicated, time and<br />

energy consuming process involving several<br />

risks. A well conducted tank cleaning operation<br />

can be the difference between a profitable<br />

or unprofitable voyage result. Planning is<br />

crucial to ensure a successful result, and<br />

starts as soon as the cargo is booked and<br />

chartering starts involving the ships operator<br />

and the ship. Factors such as cargo’s properties,<br />

tank lining, last cargoes, temperature<br />

requirements, adjacent heat, vessel features,<br />

climatic conditions and cleaning challenges<br />

must all be taken into consideration at the<br />

planning stage. Prior to unloading, the plan<br />

must be revised pending next cargo. Good<br />

planning relies on skilled officers and a<br />

supporting crew on board, well organised<br />

‘shipshape’ ships as well as an alert well<br />

involved support organisation ashore. It is<br />

important that support functions ashore such<br />

as operator, port captains, port operators and<br />

agents provide the necessary support when it<br />

comes to updating information, local permits,<br />

slop delivery, ventilation limitations, technical<br />

limitations etc. Good cooperation between<br />

these functions is crucial in order to perform<br />

an environmental friendly, safe and effective<br />

tank cleaning operation. Another important<br />

factor is well maintained and functioning tank<br />

cleaning equipment, systems for monitoring<br />

the appropriate water temperatures and quality<br />

and equipment ensuring the correct type<br />

and dosage of cleaning detergents. Also assessing<br />

the optimal length of time for machine<br />

cleaning and the need of manual work and<br />

last but not least, the continual assessment<br />

of the safety of the operation is crucial.<br />

Tank cleaning in port and at sea<br />

Effective turnaround in port is a challenge<br />

to our business as our ships can spend too<br />

much time operating in port. Our ships often<br />

call at two or more terminals during one port<br />

stay. Commonly we do ‘re-loading’ of tanks<br />

unloaded in the same port. To ensure flexibility<br />

and operational excellence it is often favourable<br />

to do the tank cleaning whilst in port,<br />

avoiding the ship having to go to sea midst a<br />

port stay. This gives our customers and clients<br />

a better service, and our company saves the<br />

additional time, energy and port cost.<br />

Tank cleaning in port requires detailed planning.<br />

When tank cleaning is performed on<br />

longer voyages and the time of the voyage<br />

exceeds the required time for cleaning, it is<br />

often profitable to prolong the cleaning time<br />

to minimise the bunker consumption which is<br />

an increasing contributor to the total cleaning<br />

expenses.<br />

odfjell quarterly magazine<br />

Safety and environment<br />

Tank cleaning can be a dangerous operation<br />

and it is no secret that the most important factor<br />

when it comes to safety in any shipboard<br />

operation is skilled people with a thorough<br />

understanding of the processes and the<br />

dangers involved. <strong>Odfjell</strong> Safety Management<br />

System prescribes the use of established sound<br />

routines and best practice in accordance with<br />

the ISM-code. Our routines are in line with<br />

and often exceed the safety guidelines set by<br />

the industry and international regulations set<br />

by IMO; assuring tank cleaning is conducted<br />

in a safe and effective way with minimum<br />

risk of impact to environment, people and<br />

property.<br />

mSg –<br />

marine Services<br />

group - services:<br />

In certain cases where the cleaning<br />

is expected to be particularly<br />

demanding or where the cleaning<br />

needs particular procedures, <strong>Odfjell</strong><br />

Tankers also provide ‘Supercargo’<br />

services for vessels on Charter.<br />

MSG consists of personnel with<br />

good ‘hands on’ experience giving<br />

advice in tank cleaning and cargo<br />

handling. The MSG helpdesk (msg@<br />

odfjell.com ) is available 24 hours a<br />

day to give support and advice on<br />

cargo handling.<br />

NR.04/ 11<br />

7


8<br />

HigHLigHTS odfjell quarterly magazine<br />

Port captain’s role<br />

in port efficiency<br />

By Odd Magne Vik, Port Captain Sao Paulo, Brazil<br />

Torger Trige, Port Captain Rotterdam, The Netherlands<br />

Jan Harald Otterskred, Port Captain Ulsan, Korea<br />

Jone Abotnes, Port Captain, Singapore<br />

<strong>Odfjell</strong> has port captains in some of the<br />

busiest ports around the world and we<br />

strive to make all activities performed<br />

during a port stay run as time and cost<br />

efficient as possible.<br />

Good communication and team work is<br />

essential in order to optimize the port call.<br />

Vessel, agent, operator, port operator and others<br />

involved in the operation of the vessel have<br />

to work together and communicate closely.<br />

The more vessel and shore can prepare and<br />

make ready in advance the more time can be<br />

saved. This may include having tanks ready<br />

on arrival, good planning of stowage, good<br />

planning and preparation of cleaning and<br />

slop delivery together with other vessel needs<br />

in port. Good, proactive planning in advance<br />

can help to prepare all those involved so that<br />

less unexpected trouble occurs during vessel<br />

operation, and may shorten the rotation. This<br />

saves time and money!<br />

Before the arrival of the vessel, the port<br />

captain will be interested in knowing<br />

whether the vessel’s equipment is working<br />

and fully operational. The captain must as<br />

soon as possible relay any information of<br />

equipment malfunction that may effect the<br />

ship’s efficiency in port.<br />

The rotation in port proposed to the vessel is<br />

based on the vessel’s operation, berth availability,<br />

vessel’s information, tank cleaning<br />

time and other vessels’ schedule. As a port<br />

captain it is viable that we need to exchange<br />

information and evaluate updates with port<br />

and terminals daily. As the berths are always<br />

limited by draft, the captains must communicate<br />

best minimum draft of the ship in its<br />

partly and fully loaded condition. The draft<br />

estimates based on the planned rotation is<br />

vital information for the operation in port<br />

and we welcome captains to forward their<br />

own optimizing suggestions.<br />

Cleaning of cargo tanks which is a cost and<br />

time consuming operation frequently takes<br />

place during port stay. Consequently the<br />

port captain will evaluate in co-operation<br />

with the captain whether such operations<br />

and other cargo operations may be done<br />

safely and simultaneously. We then have<br />

to bear in mind the accumulation of slops<br />

on board compared to going off port limit<br />

for cleaning purposes. The essence here is<br />

time and fuel savings.<br />

In ports where the vessels are calling several<br />

berths, optimizing the rotation in port is<br />

priority number one for the local <strong>Odfjell</strong><br />

Tankers people. Vessels and their operators,<br />

will experience changes in berth sequence<br />

and line-up of barges as a result of that. The<br />

background is obviously that these ports<br />

are very busy and if the next planned berth<br />

is occupied, we would rather change the<br />

rotation and continue operations at another<br />

berth in the rotation in order to move on<br />

and avoid leaving the vessel idle. However,<br />

sometimes it is unavoidable.<br />

If the ship’s port rotation involves multiple<br />

cargoes and berths, it must be considered<br />

whether to apply additional crew for<br />

sampling, tank inspection or special cargo<br />

handling until the ‘peak’ is passed and<br />

operation return to normal.<br />

Besides cargo handling, a lot of other<br />

activities also take place in ‘our’ ports. For<br />

example there are superintendents from<br />

<strong>Odfjell</strong> Ship Management and external ship<br />

management, visits by various purchase<br />

departments, attending service people,<br />

vetting inspections, provisions, stores and<br />

spare parts delivery, bunkering, slop delivery<br />

and so on. In order to make this and the<br />

cargo operation run simultaneously and<br />

smoothly, the flow of information between<br />

the parties is crucial.<br />

The port captain’s main rules are<br />

Communication – Planning – Preparation<br />

– Awareness – Execution – Evaluation. He is<br />

the <strong>Odfjell</strong> representative ashore, there to<br />

serve the captain and his ship, and to ensure<br />

a safe and efficient port stay.<br />

www.odfjell.com<br />

The port captain’s main rules are Communication – Planning –<br />

Preparation – Awareness – Execution – Evaluation<br />

Key factors where<br />

vessels can contribute to<br />

an improved turn-around:<br />

• If fresh water or rental cargo handling equipment<br />

like hoses, booster pumps or sweeping<br />

people, gangway people, riggers are needed,<br />

communicate this as early as possible to the<br />

port operator for smooth arrangements.<br />

• Study the vapour return regulations for<br />

the port before arrival, and make sure you<br />

have enough vapour hoses for board/board<br />

operations.<br />

• Make sure stowage is as optimal as possible<br />

keeping cleaning in port in mind and also<br />

that ventilation of cargo tanks is increasingly<br />

difficult in many ports. Some terminals do<br />

not allow ventilation at all and some cargoes<br />

are not allowed to ventilate in port.<br />

• Start tank cleaning as soon as it is practically<br />

possible for tanks being back loaded.<br />

• If it is needed to go out for tank cleaning<br />

please plan carefully with agent as we can<br />

apply for a discount in harbour dues under<br />

certain circumstances.<br />

• Cooperate fully with loading masters at<br />

every berth. They are there to help and their<br />

main concern is safety. If cleaning is planned<br />

please clear it with terminals before start up<br />

to avoid being shut down.<br />

• If possible pre inspection of cargo tank<br />

should be made before getting alongside to<br />

save time at the berth.<br />

• Try to plan so that the vessel can avoid<br />

double calls and extra shifting to outer roads.<br />

• Reduce draft if possible. This may give more<br />

option in the rotation.<br />

• Bring heated cargoes to max discharge<br />

temperature before arrival.<br />

• Make sure inhibitor certificates are on board<br />

in load ports before arrival.<br />

• Make sure IBC 16.2.6 and 16.2.9 is complied<br />

with fully before arrival.<br />

• Tendering of Notice of Readiness; Please<br />

liaise with agent/port operator for correct<br />

tendering time.


Crewing officers at the Bergen office. From left: Crewing and Training Officer Elisabeth Lepsøy,<br />

Crewing Officer Conny Fredheim and Crewing Officer Eva Storeide<br />

efficient crew change<br />

By Bjørn-Åge Veivåg<br />

<strong>Odfjell</strong> vessels perform 2,850 crew changes<br />

all over the world throughout the year.<br />

This is indeed a challenging and demanding<br />

process.<br />

50 of our vessels are manned with Filipinos<br />

and North West Europeans. The Maritime<br />

Personnel Section in Manila and Bergen are<br />

responsible for making sure that our vessels<br />

are manned with medically fit personnel,<br />

who hold the necessary qualifications and<br />

competence and relevant visas before joining<br />

a vessel. It is of upmost importance that<br />

crew changes are carried out as planned and<br />

as requested by the master. The number of<br />

crew changes varies throughout the year from<br />

vessel to vessel and is based on the length of<br />

the employment contract for each individual<br />

seafarer.<br />

The Manila office manage an average of 1,800<br />

crew changes and Bergen manage 1,050 crew<br />

changes each year. This is equivalent to an<br />

average of eight crew members travelling to<br />

and from our vessels each day throughout<br />

the year.<br />

In our pool of seafarers as of January <strong>2012</strong><br />

there are 2,000 Filipinos and 312 NorthWest<br />

Europeans including all trainees and cadets.<br />

good communication is a key success factor<br />

A great amount of work is carried out prior<br />

to all crew changes. Planning and preparation<br />

takes place months in advance. The<br />

process all starts with an informative mail<br />

from the vessel, stating which personnel is to<br />

be changed and in which port and country the<br />

crew change is scheduled to take place. The<br />

communication between the vessels’ masters<br />

and crewing manager/officers is essential in<br />

order to have a successful process. All relevant<br />

certificates and personal papers must be<br />

checked and verified for all personnel ready<br />

to join. This include competence certificates,<br />

passport, Seaman’s book, medical certificate,<br />

contracts and visas. Applying for different<br />

visas is one of the most demanding tasks for<br />

our employees and the Manila office has to<br />

apply for approximately 900 visas each year<br />

for our Filipino seafarers!<br />

Requirements<br />

In addition to checking all personal certificates<br />

and papers we have several demanding<br />

requirements from our customers which must<br />

be evaluated and checked when planning for a<br />

crew change. This includes specific minimum<br />

requirements with regards to effective sea<br />

service time, years on chemical tanker, years<br />

on all types of tankers, combined experience<br />

odfjell quarterly magazine<br />

Crewing in Manila: Project Manager, Captain Remigio Zamora with Crewing<br />

Manager Tareyton Del Pilar<br />

for management positions, and even combined<br />

experience for junior officers. Another<br />

important requirement from our customers<br />

is that the change of the top officers must<br />

not be performed simultaneously and must<br />

be planned accordingly.<br />

All these specific requirements must be met<br />

and are essential for the vessels’ approval by<br />

our customers and they are key factors for<br />

an efficient and successful crew change. Our<br />

excellent crewing personnel at both offices<br />

have challenging working days and they are<br />

doing a very important job in assisting the<br />

vessels and each individual seafarer. They<br />

have daily communication with masters and<br />

port agents to make sure that an optimal and<br />

efficient crew change is taking place.<br />

The process is not completed before all crew<br />

are confirmed well on board. We will again<br />

emphasise the importance of good communication<br />

between all parties involved in<br />

crew changes. Each and everyone of us have<br />

special responsibilities and all must contribute<br />

to make the process as successful as possible.<br />

Our goal is to have all seafarers safely on board<br />

and safely home after a demanding service<br />

period on board. The safety and welfare for all<br />

our seafarers has the highest priority in <strong>Odfjell</strong>.<br />

NR.04/ 11<br />

9


10<br />

HigHLigHTS odfjell quarterly magazine<br />

OTR improves environmental<br />

and safety performance to get<br />

back on track<br />

By Theo Kruithof<br />

Since the summer of 2011, <strong>Odfjell</strong> Terminals<br />

(Rotterdam) BV (OTR) has been the scene of<br />

a number of incidents. immediately after<br />

the incidents, OTR started work to improve<br />

its environmental and safety performance<br />

in close consultation with the authorities<br />

DCMR (the regional environmental authority)<br />

and the Labour inspectorate. Here is a<br />

brief review and an outline of the current<br />

state of affairs at OTR.<br />

incidents<br />

August 2011 saw the uncontrolled release of<br />

200 tons of butane gas. Due to a gap in our<br />

procedure, OTR failed to report this incident to<br />

the DCMR. OTR has meanwhile implemented<br />

strict procedural measures to prevent a repeat<br />

of such an incident. The Public Prosecution<br />

Service is currently investigating the events.<br />

Benzene<br />

In August 2011, the preliminary results of a<br />

survey into benzene concentrations carried<br />

out by DCMR in June 2011 were announced.<br />

OTR cooperated in this survey on a voluntary<br />

basis, since it fully endorses the authorities’<br />

objective to minmize emissions. At that<br />

time, increased benzene values were found<br />

in certain places on tank roofs. The Labour<br />

Inspectorate decided to temporarily shut<br />

down operations. Subsequently, OTR checked<br />

each individual tank and those that were<br />

safe were released again. Where applicable,<br />

OTR preventively replaced the tank gaskets<br />

to prevent further emissions from the tanks.<br />

Vapour treatment systems<br />

During an inspection under the Major<br />

Accidents (Risks) Decree (‘BRZO’), the Labour<br />

www.odfjell.com<br />

The new jetty H (front) and jetty G and the pipeline corridor<br />

Inspectorate ruled that OTR failed to satisfy<br />

the authorities in fully demonstrating the<br />

safe functioning of vapour treatment system<br />

DVS-1. DVS-1 was already earmarked for<br />

decommissioning in <strong>2012</strong> as it was outdated.<br />

Spurred by the comments of the Labour<br />

Inspectorate, OTR decommissioned DVS-1<br />

sooner than planned. All products handled by<br />

OTR via DVS-1 are now processed via OTR’s<br />

main vapour treatment system DVS-4.<br />

Release of gasoline<br />

In January <strong>2012</strong>, there was a gasoline spill at<br />

OTR. The incident was immediately under<br />

control. The safety system worked well, as<br />

a result of which the amount of gasoline<br />

released remained limited. At own initiative,<br />

OTR decided to immediately shut down part<br />

of the operations aimed at the winterization


Tank 930, one of the domed floating roof tanks Tank 576, the recently renovated Fuel Oil storage tank. 6,660 cbm gross capacity, heated and insulated<br />

of gasoline, in order to guarantee safety. OTR<br />

subsequently started an investigation into<br />

the cause of the incident, as part of which<br />

a thorough analysis is being carried out<br />

into the safety of this process. OTR will not<br />

resume these operations until the safety<br />

studies (HAZOP) have been reassessed and<br />

there is absolute certainty about the safety<br />

of the process.<br />

Visible improvement<br />

OTR, in consultations with the authorities,<br />

has implemented improvement measures.<br />

In response to the incidents, the following<br />

measures have been taken with immediate<br />

effect:<br />

• Emissions from benzene have been reduced<br />

to a minimum<br />

• Special measuring equipment has been<br />

acquired to detect and resolve any (residual)<br />

emissions as soon as possible<br />

• Procedures and inspections have been<br />

tightened to prevent future emissions<br />

• Additional safety experts have been<br />

appointed to ensure compliance with<br />

procedures<br />

• All critical business processes are subject<br />

to a risk analysis (HAZOP), including the<br />

butanization (winterization) of gasoline<br />

Action plan and investments<br />

OTR has also drawn up an action plan aimed<br />

at implementing major improvements in the<br />

next six months. The action plan forms part of<br />

an extensive improvement programme. The<br />

improvement programme aims to improve<br />

the safety culture, the primary process, and<br />

the safety management system. In order to<br />

improve the primary process and the safety<br />

culture OTR has hired renowned consultancy<br />

agencies, like TNO and The Brown Paper<br />

Company. They both have a lot of experience<br />

with these kind of trajectories. The Brown<br />

Paper Company for example have also worked<br />

for Rio Tinto, the neighbours of OTR. This is in<br />

addition to investments of new constructions<br />

and replacements.<br />

Support for OTR<br />

Customers are kept continuously informed<br />

of the situation and the developments.<br />

Telephone contact is maintained multiple<br />

times a week. Customers understand the<br />

situation and can see that OTR is making<br />

improvements. Moreover, some of the<br />

customers actively support OTR in the<br />

improvement of environmental and safety<br />

performances.<br />

Media and stakeholders<br />

Following the incidents, OTR has received a<br />

odfjell quarterly magazine<br />

lot of media attention. This affects everyone<br />

involved. Hence OTR has intensified its communication<br />

efforts with the media, politicians,<br />

interest groups, and other stakeholders. The<br />

aim is to be transparent about the situation<br />

and developments. Within this framework,<br />

stakeholders are invited to visit the terminal<br />

in order to obtain a real picture of OTR and<br />

its methods of operation. A team of communication<br />

specialists has been appointed and<br />

charged with the active management of the<br />

communication with clients, stakeholders,<br />

politicians, the press, etc. This is starting to<br />

prove valuable as we have been able to reduce<br />

speculation by presenting facts.<br />

What is the current status?<br />

On Wednesday 1 February <strong>2012</strong>, as part of an<br />

unannounced visit, the SZW Inspectorate (as<br />

the Labour Inspectorate is called now) carried<br />

out an inspection at OTR. This inspection<br />

confirmed that the problems at OTR have<br />

largely been resolved, though there are still<br />

many things that need thorough attention.<br />

During the same inspection, DCMR checked<br />

five tanks for emissions, using infrared cameras.<br />

On that occasion, everything appeared to be in<br />

order; no leaks were detected. Thus we are on<br />

the right track.<br />

NR.04/ 11<br />

11


12<br />

CHAiRMAN’S MESSAgE odfjell quarterly magazine<br />

Laurence W. <strong>Odfjell</strong><br />

Dear colleague,<br />

in light of recent situation and incidents surrounding <strong>Odfjell</strong> Terminals (Rotterdam) (OTR) the <strong>Odfjell</strong> management<br />

and Board have been monitoring the situation very closely. in January, Laurence <strong>Odfjell</strong>, Chairman of the Board,<br />

spent some time at OTR in order to review the current situation but also to make himself available for management<br />

and employees at OTR. Below shows an excerpt of a letter from him that has been given to all OTR employees,<br />

to share with their families, following these recent events.<br />

As a follow up to the presentations I held at<br />

our Rotterdam terminal last week, I would<br />

also like to send this personal message to you<br />

and your families.<br />

First of all, I think it is important for everybody<br />

to know that <strong>Odfjell</strong> as a company has safety<br />

as a core value. Our number one concern is<br />

that everyone can work at <strong>Odfjell</strong> in a safe<br />

manner and in a safe working environment.<br />

We also want our neighbours and the community<br />

surrounding us to know that we work<br />

in a safe and responsible manner, so they<br />

can have confidence that their safety or their<br />

health are not at risk.<br />

Media: the way people see us<br />

It is painful for all of us to see the negative<br />

public perception of our Rotterdam terminal<br />

(OTR). What affects us most is how this media<br />

coverage has raised the concern of your<br />

families and friends about your well-being.<br />

They may be worried whether it is safe for<br />

you to go to work and question what kind of<br />

company you work for. As I said last week:<br />

if it were unsafe or unhealthy for you to go<br />

to work, we would not allow you to come to<br />

work. Neither would the authorities. We all<br />

care about your safety.<br />

Reporting concerns<br />

Last week, I received some anonymous letters<br />

that I discussed with the Works Council.<br />

Although there were valuable and valid concerns<br />

in these letters, we did not receive any<br />

concrete examples of unsafe conditions that<br />

were not being handled properly by OTR. If<br />

you see anything that you are concerned is not<br />

safe or in violation of our operational permit,<br />

then you must bring this to the attention of<br />

your manager. If there is lacking response<br />

from your manager, then escalate to his/her<br />

manager or to HR. Only then can we ensure<br />

that we know of the unsafe condition and only<br />

then can we act upon it. Similarly, any manager<br />

or any employee receiving any concern<br />

about safety or compliance issues has the duty<br />

to listen properly to the concern and assess<br />

the risk of the situation. Failure by managers<br />

to act upon such input can potentially lead<br />

to disciplinary action because 1) safety is our<br />

overriding concern and 2) there is now zero<br />

tolerance from the authorities and <strong>Odfjell</strong><br />

with regards to compliance. We simply cannot<br />

risk any failure to report or act.<br />

BRZO Audit findings<br />

In 2008 the BRZO authorities informed me<br />

that we were lagging behind in terms of safety<br />

and compliance. They were rightly frustrated<br />

with how management had promised<br />

improvements in 2004, but had repeatedly<br />

delayed, for example, certain investments<br />

in maintenance and in control of vapor<br />

emissions.<br />

The authorities have demanded results from<br />

us in a very constructive manner over the<br />

years. In this process they have helped us<br />

improve. In fact, we were recognized for making<br />

improvements by end 2010. During the<br />

last three years we had been progressing in<br />

the right direction, but we have admittedly not<br />

progressed fast and far enough, especially the<br />

last 12 months. But we were on a good path<br />

towards improvement and we had their trust.<br />

So what has happened and why are we now<br />

in the media? I believe it was because we<br />

failed to properly report the butane leak, as<br />

mentioned above. In an instant, all the trust<br />

we had built up with the authorities since<br />

2008 was lost. Now we are understandably<br />

under a regime of almost zero tolerance by<br />

the authorities – and we need to work twice<br />

as hard to regain their trust.<br />

In that sense, the next six months will be critical<br />

for us to demonstrate by the next BRZO<br />

audit that we have made significant progress<br />

on our action list towards compliance. During<br />

my visits to the terminal in recent weeks, I<br />

have sensed a lot of motivation from our many<br />

co-workers at OTR to contribute in making<br />

progress, but most of you do not know the<br />

content of the action list. Obviously, by us<br />

communicating better what needs to get done<br />

by whom during the next difficult months; we<br />

will work more aligned with common objectives.<br />

I have therefore made a commitment to<br />

you that you will receive better information<br />

for how you can contribute to get OTR back<br />

on track faster.<br />

The steps forward<br />

This year will be very challenging with a lot of<br />

work to demonstrate to the BRZO authorities<br />

and our community that we are in control of<br />

the safety at our terminal. We need to demonstrate<br />

that we have made significant progress<br />

in our preventive maintenance programme.<br />

www.odfjell.com<br />

We need to ensure and demonstrate that all<br />

potential risks detected from Hazops, Audits,<br />

Safety walks, Investigation reports, etc. have<br />

been mitigated with appropriate actions<br />

and lines of defence implemented. We need<br />

to ensure that our facilities are fully fit for<br />

purpose.<br />

We need to demonstrate that we have<br />

embarked on the path of creating a proactive<br />

safety culture where we foresee what can go<br />

potentially wrong. Of course, we need to also<br />

demonstrate that we learn from incidents.<br />

I am confident that we will be successful. I<br />

know the expert knowledge we have onsite.<br />

We have a strong Management Team and I<br />

have seen the progress they have made in<br />

recent years. But, we will have to accelerate<br />

the pace of progress. Easier said than done.<br />

We will use all the help and support we can<br />

to accelerate our progress, including the use<br />

of many expert and reputable consultants.<br />

The simple goal is to get better faster. The<br />

difficult goal is to make such improvement<br />

into something sustainable.<br />

Rest assured that the owners of OTR, <strong>Odfjell</strong><br />

and our new partner Lindsay Goldberg, want<br />

to invest to ensure that the QHSE standards of<br />

OTR are robust and sustainable. Both partners<br />

maintain confidence in the management,<br />

the organisation and remain committed to<br />

investing in your safety.<br />

Remember<br />

• If it were unsafe or unhealthy for you to go<br />

to work, we would not allow you to come to<br />

work<br />

• It is OK to say STOP, if you think something<br />

is unsafe<br />

• You are responsible for your own personal<br />

safety – demand zero tolerance from yourself<br />

• Our customers are never asking us to take<br />

shortcuts on safety<br />

• You are not doing OTR a favour if you hide<br />

a violation – report it<br />

• We are all in the same boat. We can all<br />

contribute to safety<br />

Stay safe!


LANDMARKS odfjell quarterly magazine<br />

New terminal joint<br />

venture in China<br />

By Margrethe Gudbrandsen<br />

in January <strong>Odfjell</strong> SE made an agreement to enter into a joint venture<br />

(via its subsidiary <strong>Odfjell</strong> Terminals Asia Pte Ltd (Singapore)),<br />

with Tianjin Economic-Technology Development Area (TEDA) (via<br />

its subsidiary Nangang Port Company) to develop a terminal and<br />

marine facilities for bulk liquid chemicals, petroleum products and<br />

gases in the Nangang industrial Zone (Tianjin) in China. The initial<br />

phase of the joint venture will consist of three deep sea berths and<br />

it will have a total storage capacity of about 150,000 cubic meters.<br />

<strong>Odfjell</strong> Nangang Terminals (Tianjin)<br />

The joint venture company will be named <strong>Odfjell</strong> Nangang Terminals<br />

(Tianjin), and <strong>Odfjell</strong> will hold 49% ownership as well as maintaining<br />

the operational management. The initial total investment is estimated<br />

to be about USD 160 million. The first phase operations will start during<br />

the second quarter of 2014. The Nangang Industrial Zone is located<br />

about 120 km from Beijing: – The location of the Nangang Industrial<br />

Zone is strategically important as it is part of a major development of<br />

a petrochemical hub in the Western Bohai Bay area. It is in line with<br />

our strategy to participate in industrial zones with petrochemical<br />

production, says Atle Knutsen, President <strong>Odfjell</strong> Terminals BV.<br />

<strong>Odfjell</strong> already has part ownership in three other terminals in China;<br />

Dalian, Jiangyin and Ningbo.<br />

New business<br />

The Nangang Industrial Zone will be an important green field petrochemical<br />

development that will represent new business for the <strong>Odfjell</strong> Terminals<br />

network. The terminal will be an integrated part of the petrochemical zone<br />

and will therefore play a crucial role in facilitating export and import. It<br />

will also provide other logistical services to the petrochemical industry<br />

in the zone and thereby support new and growing production.<br />

<strong>Odfjell</strong> Terminals in China and Korea<br />

encouraging developments in the spot marked<br />

By Margrethe Gudbrandsen<br />

improvement in time-charter results in the<br />

fourth quarter and continued solid results<br />

from tank terminals sees <strong>Odfjell</strong> post a net<br />

profit for 2011 of USD 269 million including<br />

a capital gain of USD 294 million. Net result<br />

for the fourth quarter closed at negative<br />

USD 8 million.<br />

EBITDA for 2011 closed at USD 113 million,<br />

compared with USD 94 million for the<br />

preceeding year. EBIT for the year came in<br />

at USD 21 million, compared with a loss of<br />

USD 36 million for 2010.<br />

Bunker prices remain high and are negatively<br />

impacting trading results. Despite this,<br />

time-charter results rose by 4.3% against the<br />

fourth quarter of 2010 and are 2.6% up on the<br />

third quarter.<br />

improved, but still not sustainable<br />

time-charter results<br />

We expect to see continued gradual improvements<br />

in our operating results in the first<br />

quarter of <strong>2012</strong> compared with the fourth<br />

quarter of 2011. – Even though we can predict a<br />

gradual improvement for the next quarter, the<br />

result is not sustainable on the shipping side.<br />

We believe that there is need for a repricing.<br />

The rates are close to levels in 2007, but we still<br />

do not make any money due to the high bunker<br />

price, says Terje Iversen, CFO <strong>Odfjell</strong> SE.<br />

odfjell quarterly magazine<br />

Artist rendition of the new terminal in Tianjin<br />

Opportunities<br />

The transaction with Lindsay Goldberg in<br />

2011 has made it possible to invest in other<br />

opportunities: – With this transaction our<br />

balance is better and we have been able to<br />

pay debts and have increased our liquidity.<br />

This makes us better equipped than other<br />

operators in the market, Terje ends.<br />

NR.04/ 11<br />

13


14<br />

LANDMARKS odfjell quarterly magazine<br />

increased jetty capacity at otr<br />

By Theo Kruithof<br />

On 15 December 2011 <strong>Odfjell</strong> Terminals<br />

(Rotterdam) BV (OTR) increased its jetty capacity<br />

for inland tankers. The new jetty is called WHi-H<br />

and is suitable for the handling of barges, raising<br />

the number of barge positions to 13.<br />

The entire construction was prefabricated elsewhere<br />

in The Netherlands and was shipped to<br />

OTR with a crane. On the shore side everything<br />

was prepared and ready and only the weather<br />

conditions could jeopardize the operation. Sadly<br />

this is exactly what happened ! A severe Decemberstorm<br />

hindered the ‘delivery’ of the construction.<br />

Thankfully, a few days later the weather conditions<br />

were favourable and the construction was able<br />

to be shipped to OTR. Within a few hours, the<br />

jetty installation was placed ashore on its mounts.<br />

The first barge was loaded on WHI-H just a few<br />

days later.<br />

New jetty at OTK<br />

By Dong-Rack Park<br />

<strong>Odfjell</strong> Terminals (Korea) Co., Ltd.<br />

(OTK) was built by Korea Petrochemical<br />

industry Corporation (KPiC) in 2001<br />

and was originally named Onsan Tank<br />

Terminal (OTT). Following the formation<br />

of the joint venture between KPiC and<br />

<strong>Odfjell</strong> SE on 14 November 2002, there<br />

have been three expansion programmes<br />

that have increased the capacity from<br />

about 110,000 cbm to around 320,000<br />

cbm. The last expansion, called E-4,<br />

was completed in October 2011. This<br />

new addition increased capacity by<br />

about 63,000 cbm which is divided into<br />

15 tanks.<br />

The current total terminal storage capacity<br />

is about 320,000 with 85 tanks ranging in<br />

size from 550 cbm to 9,990 cbm. The tanks<br />

are consisting of stainless steel, coated and<br />

mild steel. OTK also owns a ‘finger pier’<br />

with two berths having a capacity of 50,000<br />

and 30,000 DWT. In addition OTK has the<br />

user rights of the KPIC pier with capacity<br />

to handle two ships concurrently of 50,000<br />

and 80,000 DWT. In time, OTK will also<br />

have the opportunity to secure additional<br />

The construction arriving<br />

with the crane ship<br />

available land of 32,000 m² for terminal<br />

expansion.<br />

Purchase of Yuwha #2 jetty<br />

In order to plan for future expansions and<br />

to maintain OTK’s flexible waterfront, OTK’s<br />

Board of Directors have supported the purchase<br />

of theYuhwa #2 pier, which up to now<br />

has been owned by KPIC. The ownership<br />

of the two berths was transferred to OTK in<br />

December 2011 and OTK is now evaluating<br />

how to fully optimize the waterfront of OTK.<br />

The two berths at the Yuhwa #2 pier will<br />

handle smaller vessels of up to 15,000 DWT.<br />

OTK’s objective is to improve its position as<br />

the leading hub terminal in North East Asia<br />

and to offer both Korean and international<br />

customers the most flexible solutions for<br />

marine and storage logistics. OTK’s current<br />

www.odfjell.com<br />

Almost there ……<br />

one metre to go<br />

All fast, the construction is<br />

safe ashore<br />

Airplane view of OTK<br />

waterfront can offer berthing facilities<br />

for ships up to 80,000 DWT. The marine<br />

facilities are easily accessible and offer<br />

the opportunity for concurrent board-toboard<br />

(transhipment) and load/discharge<br />

operations.<br />

One of the most flexible<br />

trans-loading locations in Asia<br />

The OTK facilities are able to deliver nitrogen<br />

to ships ex pipe at the berths and also<br />

have facilities for filling iso-tanks as well as<br />

drums. With access to six marine berths,<br />

pipelines and trucks, makes these facilities<br />

one of the most flexible trans-loading<br />

locations in Asia. To meet with customers<br />

highest QHSE requirements, OTK is ISO-<br />

9001 and ISO-14001 certified as well as<br />

CDI-T registered.


An incredible ‘maiden’ voyage<br />

By Tor-Arve Skjerli<br />

On Wednesday 18 January, our first newbuilding<br />

in a series of three advanced 9,000<br />

DWT stainless steel tankers, started its<br />

long trip from CSiC Chongqing Chuandong<br />

Shipbuilding industry Co. Ltd., on Yangtze<br />

River down to Shanghai.<br />

The shipyard is located in Fuling, which is a<br />

part of the Chongqing municipalities located<br />

in Southwest China in the Sichuan province<br />

and has a population of more than 30 million<br />

people.<br />

Our newbuilding was towed by a vessel which<br />

also carried the two upper decks of accommodation,<br />

funnel as well as a lot of other<br />

materials which shall be used for the final<br />

outfitting of the vessel in Shanghai. The upper<br />

part of accommodation and funnel had to be<br />

By Jakob Sørhus<br />

As of January <strong>2012</strong>, <strong>Odfjell</strong> Houston<br />

Chartering resumed overall marketing<br />

and chartering responsibilities for<br />

North America and Latin America. As a<br />

result, from now on the US based brokercommunity<br />

will conduct all day-to-day<br />

business activities through <strong>Odfjell</strong> Houston.<br />

In order to prepare ourselves for this huge<br />

undertaking, the Houston Chartering<br />

Department has increased its personnel<br />

with two senior brokers from Bergen and<br />

transported separately due to several bridges<br />

with limited air draft. In some areas of the<br />

river the draft of vessel had to be trimmed<br />

to a maximum 3.1 metre draft.<br />

Whilst most Chinese people prepared for the<br />

Chinese NewYear celebrations, our vessel had<br />

78 workers on board and the towing vessel a<br />

crew of 23, who had to celebrate the NewYear<br />

and start of Dragon Year on Yangtze River.<br />

The total towing distance was approximately<br />

2,300 kilometers. The first part of the towing<br />

was from Fuling down to the Three Gorges<br />

Dam, which is a length of some 500 kilometers.<br />

This is the world’s largest power station in<br />

terms of installed capacity (20,300 megawatt).<br />

After passing the locks with a height difference<br />

Charting and Operations Team<br />

Houston chartering expanding<br />

an additional two senior brokers who have<br />

been hired in from the local Houston market.<br />

To further improve internal efficiencies<br />

and external customer services, we have<br />

integrated Chartering- and Port Operation<br />

functions and established new teams with<br />

larger geographical responsibilities.<br />

This is all done with one common goal in<br />

sight; enhance customer services/improve<br />

commercial- and operational efficiencies.<br />

odfjell quarterly magazine<br />

Arrival in Shanghai<br />

of 113 meters, the towing continued down<br />

the Yangtze River, passing Wuhan, with a<br />

population of almost 10 million people, and<br />

is also the capital of Hubei province. Further<br />

down the river they passed Nanjing, which is<br />

the capital of Jiangsu province and has been<br />

the capital of China on several occasions.<br />

On the morning of Thursday 2 February the<br />

vessels entered in to the Huangpu River,<br />

and to its destination Donghai Shipyard in<br />

Shanghai. The crew were happy to finally walk<br />

ashore having spent 15 days onYangtze River<br />

without too much comfort.<br />

The vessel will now be completed and commissioned<br />

over the next three to four months,<br />

and hopefully by the summer a new vessel will<br />

be ready to enter the <strong>Odfjell</strong> fleet.<br />

We are pleased to present the teams<br />

as follows:<br />

Americas:<br />

Responsible for Transatlantic & South<br />

America trade lanes<br />

Chartering: Brandon Calhoun, Robert<br />

Nesvold, Alexis Colon, Robert Gonzalez<br />

Operations: Robert Ruiz, Matthew<br />

Russell, Einar Seljenes<br />

Asia-Pacific:<br />

Responsible for USA / Far East trade lane<br />

Chartering: Petter Maasoe, Bjørn<br />

Hammer<br />

Operations: Debbie Richie, Stephanie<br />

Baresh<br />

CPP & Middle East:<br />

Responsible for CPP & South Africa –<br />

Middle East<br />

Chartering: Charlie Case<br />

Operations: Stephanie Baresh, Debbie<br />

Richie<br />

We are all committed to combat an<br />

unsustainable market, improve efficiencies-,<br />

cost savings- and freight earnings at<br />

every level.<br />

NR.04/ 11<br />

15


16<br />

PORTRAiT odfjell quarterly magazine<br />

NEW MAN<br />

iN OMAN<br />

By Margrethe Gudbrandsen<br />

A new expatriate, moving from a ‘cold’ Norway to a ‘hot’ Oman, Morten<br />

Albriktsen has taken over the position as CEO at Oiltanking <strong>Odfjell</strong> Terminals<br />

& Co. LLC - Oman – Sohar (OOTO), after the retirement of Zeger van Asch van<br />

Wijck. So how is the new manager coping with working at a terminal surrounded<br />

by palm trees, quite the opposite from his office in the headquarters<br />

in Bergen and the Norwegian cold climate!<br />

You have moved from the<br />

cold Norwegian winter to<br />

a very different ‘hot spot’.<br />

Have you acclimatized yet?<br />

– So far so good I would say. Oman in<br />

January enjoys temperatures in the<br />

20-25 °C range, so very much like a nice<br />

Norwegian summer. July and August is<br />

something different as temperatures<br />

can reach 50 and above, and I can<br />

imagine that there will be times when<br />

I will miss the cold north when I’m<br />

literally ‘frying in the desert’.<br />

The way of living is quite<br />

different between the two<br />

countries; how do you find it?<br />

– I have only been here for a few weeks,<br />

and with a new position I have mostly<br />

been working to bring myself up to<br />

speed in the new job. But my general<br />

impression of Oman is good. It is a<br />

country that has seen a lot of development<br />

in a relatively short period of time<br />

and you therefore experience both the<br />

traditional lifestyle and the modern<br />

way of living in the same society. The<br />

Omani people are known for their hospitality<br />

and I am very much enjoying<br />

the company of my Omani colleagues.<br />

The Oman adventure<br />

The Oiltanking <strong>Odfjell</strong> Terminal<br />

(Oman) is the most modern terminal<br />

in the <strong>Odfjell</strong> terminal network. It has<br />

had continuous development from<br />

the start with successive expansions<br />

and new contracts. Is the terminal<br />

really a success story and how do you<br />

progress from here? - OOTO is probably<br />

the most successful terminal project<br />

<strong>Odfjell</strong> has ever been involved in. We<br />

have expanded from a greenfield site<br />

to almost 1.3 million cbm in less than<br />

five years and the shareholders are<br />

already enjoying generous dividends<br />

from our operation. We currently have<br />

27,300 cbm (12 tanks for chemicals)<br />

under construction but there is room<br />

for some further expansion on the<br />

existing land.<br />

What are the main<br />

priorities at OOTO?<br />

- We are now in a phase were our entity<br />

transforms from a huge construction<br />

site to an operational terminal. The<br />

focus will therefore be on organisational<br />

matters as we need to stabilise<br />

and streamline operations and also<br />

bring our technical department from<br />

construction to maintenance mode.<br />

After a period of growth there should be<br />

a period of consolidation and I believe<br />

that is where OOTO is at present.<br />

Personal strengths<br />

Morten can be described as ambitious,<br />

target focused, structured, loyal, fair<br />

and honest. - I have always put a lot of<br />

emphasis on that we as <strong>Odfjell</strong> shall be<br />

a good business partner with integrity<br />

and hold high ethical standards as I<br />

strongly believe that is what will<br />

make us successfully and profitable<br />

in the long run. I sincerely hope that<br />

in the years to come I can contribute<br />

positively to further developments at<br />

OOTO and thereby also contribute to<br />

the growth and development of Sohar<br />

and Oman as an industrial logistics<br />

hub for the Middle East region.<br />

www.odfjell.com<br />

Morten Albriktsen<br />

• 42 years old.<br />

• Master in Chemical Engineering NTNU,<br />

Master in Finance NHH & Stockholm School<br />

of Economics.<br />

• Two years in the army and one year as energy<br />

broker before joining <strong>Odfjell</strong> January 2001.<br />

• In <strong>Odfjell</strong>: Various positions related to<br />

management of the terminal division, latest<br />

as Regional Manager for Middle East, India<br />

and Africa.


BRiEFiNgS odfjell quarterly magazine<br />

new compliance officer<br />

and designated Person<br />

By Margrethe Gudbrandsen<br />

At <strong>Odfjell</strong> we have standards for how we<br />

should conduct our business. in order to<br />

make sure that these standards are maintained,<br />

we have a Compliance Officer to<br />

help and guide employees that may be faced<br />

with difficult situations or etical dilemmas<br />

in work related situations. Following the<br />

retirement of Jan Didrik Lorentz, Toralf<br />

Sørenes, SVP QHSE at <strong>Odfjell</strong> SE, is taking<br />

over as the new Compliance Officer.<br />

The main tasks<br />

The main tasks of a Compliance Officer are to<br />

ensure that our Code of Conduct is followed<br />

and in his role he has direct access to senior<br />

management: – If an employee wants guideance<br />

on how to understand and use of our<br />

Code of Conduct, he or she should contact<br />

their immediate superior. However, if this<br />

fails to resolve the issue, the matter should<br />

be forwarded to the Compliance Officer who<br />

will give guidance or direction, says Toralf<br />

Sørenes, SVP QHSE. Another important<br />

task for the Compliance Officer is to handle<br />

reported suspicion of malpractice.<br />

Designated person<br />

The ISM code requires a similar role to that<br />

of the Compliance Officer for employees<br />

working on the ships. The title of this role is<br />

‘Designated Person’: – This is a position that<br />

the mariners can use if they feel that safety,<br />

environmental or other issues are not being<br />

properly addressed through the regular line of<br />

command or reporting channels, he explains.<br />

Toralf Sørenes will also be the Designated<br />

Person for the ships that are managed by<br />

<strong>Odfjell</strong>.<br />

Attention towards malpractice<br />

At <strong>Odfjell</strong> we want our employees to come<br />

forward with concerns with regards to<br />

malpractice. Firstly, because malpractice<br />

may result in dangerous situations affecting<br />

personnel, vessels and the environment.<br />

Secondly, malpractice where individuals or<br />

the company profit from unethical or illegal<br />

behaviour may have serious consequences<br />

for the business. Having such matters brought<br />

to the attention of the management enables<br />

necessary action to be taken to limit or<br />

EMPHASiS ON VETTiNg<br />

– Vetting and inspection Seminar for officers<br />

By Jennifer M. Franco<br />

<strong>Odfjell</strong> in the Philippines (OiP) in<br />

cooperation with Fleet Asia/<strong>Odfjell</strong><br />

Singapore organised a two-day OCiMF<br />

SiRE Vetting and inspection Seminar<br />

for Filipino Management Level Officers<br />

(MLOs) held on 24-25 November 2011.<br />

The seminar facilitated by Captain<br />

James Lim and Captain Dave Savage<br />

focused on the Ship Inspection Report<br />

Programme (SIRE), chartering, risk<br />

management, oil company inspections,<br />

inspection reports and their effective<br />

management.<br />

According to the organisers this training<br />

aims to address and bring more attention<br />

to issues on vetting, how these<br />

inspections affect daily operations and<br />

the company’s profile in the market.<br />

– The seminar reinforces our officers’<br />

knowledge on how to prepare properly<br />

for the inspection, liaise and handle<br />

the inspector or at the end of the day<br />

negotiate to obtain minimum observation,<br />

said Cedric Caguioa, Marine<br />

Superintendent, Fleet Asia.<br />

Seminar organisers commented that;<br />

enhancing the officer’s knowledge on<br />

the issues of vetting is very important.<br />

Handling inspections can be a challenge,<br />

and providing further training to<br />

our officers on vetting is also important<br />

to better handle this issue.<br />

odfjell quarterly magazine<br />

Toralf Sørenes, SVP QHSE, Compliance Officer and<br />

Designated Person<br />

eliminate consequences and prevent similar<br />

malpractice to reoccur in the future.<br />

Discretion<br />

Raising concern with regards to malpractice<br />

shows integrity, solidarity and a willingness<br />

to share knowledge in order to prevent<br />

serious errors and individual failures. The<br />

Compliance Officer welcomes input from<br />

<strong>Odfjell</strong> employees and all cases will be<br />

handled with full discretion.<br />

Captain James Lim engages participants in a dynamic<br />

discussion on vetting<br />

NR.04/ 11<br />

17


18<br />

BRiEFiNgS odfjell quarterly magazine<br />

MAiNTENANCE MANAgEMENT<br />

iMPROVEMENT PROJECT<br />

By Robert Øksnes<br />

To achieve the set goals in the maintenance<br />

strategy a centralised administration of the<br />

maintenance system is required. To establish<br />

an effective continuous improvement<br />

process in a fleet wide perspective, we need<br />

to increase the level of standardisation.<br />

This process is a key factor for developing<br />

<strong>Odfjell</strong> Ship Management to a learning<br />

organisation within maintenance and this<br />

has led to some structural changes within<br />

maintenance management.<br />

The method we are using is well-known and<br />

recognised within leading companies in the<br />

offshore industry. We have made necessary<br />

adjustments due to some differences between<br />

shipping and offshore businesses.<br />

A systematic approach<br />

Briefly, the method can be explained as follows;<br />

all systems and functions on board are<br />

criticality assessed and classified by type of<br />

equipment. This means that we treat similar<br />

equipment equally, independent of maker.<br />

We establish generic maintenance concepts,<br />

where we state the different activities that<br />

should be done. Normally only the requirement<br />

of what to do, and not how to, will be<br />

stated. This setup will enable us to measure<br />

both the quality of different makers and<br />

the quality of the maintenance plan. We<br />

will then be able to gain experience from<br />

<strong>Odfjell</strong>’s Corporate Social Responsibility<br />

Council’s mandate is to ensure that we comply<br />

with our CSR policy and facilitate a gradual<br />

implementation of United Nations’ ten principles<br />

within the areas of Human Rights,<br />

Labour, Environment and Anti-corruption.<br />

The CSR Council had its first meeting on 21st<br />

December 2011. Working groups were established<br />

for each area and it was agreed that the<br />

primarily aim for each group would be to<br />

assess where we stand today. In addition, it was<br />

decided that the groups would propose goals<br />

and initiatives for improvements.<br />

each other faster and in a more systematic<br />

approach.<br />

In 2011 we implemented this new maintenance<br />

plan for Bow Summer, Bow Elm and<br />

Bow Lind. Flumar Maceió is under implementation.<br />

Our results show that the method is<br />

working, but we are vulnerable to divergences<br />

in the technical account structure stated in<br />

the vessels planned maintenance system.<br />

Chief engineers from the involved vessels<br />

have therefore participated in workshops to<br />

identify these divergences.<br />

corporate Social responsibility<br />

council established<br />

In 2011 we implemented this new maintenance plan for Bow Summer, Bow Elm and Bow Lind<br />

By the end of <strong>March</strong> <strong>2012</strong>, we will submit our<br />

first official ‘Communication on Progress’<br />

report to our stakeholders. A ‘Communication<br />

On Progress’ is a requirement for participation<br />

in UN’s Global Compact and is otherwise<br />

an annual submission that will describe our<br />

efforts in implementing the ten principles. Our<br />

CSR Council has participants from the Senior<br />

Management Group. BjørnYdse is the Council’s<br />

secretary.<br />

For more information about UN Global<br />

Compact and the ten principles, please see<br />

www.unglobalcompact.org<br />

implementation from day one<br />

Newbuildings and second hand vessels<br />

entering the <strong>Odfjell</strong> fleet in <strong>2012</strong> will get<br />

this setup from day one. Implementation<br />

on board existing vessels will be done when<br />

fleet Planned Maintenance Systems (PMS)<br />

surveyors are available. We expect the initial<br />

implementation period on board the vessel<br />

to be 3-4 weeks, in this period two PMS<br />

surveyors will be sailing with the vessel. B588<br />

and Kvaerner vessels will be taken first due to<br />

their age and similarity.


odfjell terminals<br />

(charleston) in progress<br />

By Mel Pinks<br />

With the construction contract for<br />

the development of <strong>Odfjell</strong> Terminals<br />

(Charleston) LLC (OTC) recently<br />

awarded, progress is now being<br />

realised as drawings are assimilated,<br />

final permits are sought and last<br />

minute additions to design herald the<br />

arrival of machinery and manpower<br />

that together will establish a significant<br />

presence for <strong>Odfjell</strong> Terminals<br />

on the southeast coast of the United<br />

States of America.<br />

Over the last 18 months, many hours<br />

have been spent deliberating over the<br />

21 acre plot, housing two redundant<br />

100,000 barrel tanks (close to 16,000<br />

cbm) and a dock on the Cooper River.<br />

<strong>Odfjell</strong> Terminals (Houston) financial<br />

gurus ‘crunched numbers’ as sales<br />

executives studied potential markets<br />

and client requirements. OTH project<br />

engineers drew endless drawings of<br />

tanks, pipes, rail track, dock, road,<br />

offices and structures. The end result<br />

was to eventually present an approved<br />

package for contractual bids whilst<br />

OTH Environmental personnel strove to<br />

acquire air, site, wastewater and building<br />

permits that will soon allow for progress<br />

in North Charleston.<br />

<strong>Odfjell</strong> is extremely appreciative of<br />

all the support already received from<br />

related industries, State and Federal<br />

departments that are a function of our<br />

new terminal development in South<br />

Carolina, land based as well as maritime<br />

industries and societies. We are looking<br />

forward to building strong and trusted<br />

relationships with the proud community<br />

of North Charleston who will truly be by<br />

definition, our neighbours; the community<br />

of North Charleston and Park<br />

Circle being literally across the road<br />

from the site of the new terminal.<br />

We want to reassure everyone that<br />

‘Responsible Care’ is paramount and<br />

every endeavor will be made to both<br />

construct and operate ‘OTC’ with the<br />

upmost considerations for safety and<br />

the environment. We look forward to<br />

providing <strong>Odfjell</strong> <strong>Quarterly</strong> and its<br />

readers regular updates on the project.<br />

We are hopeful that the next photos we<br />

publish will show quite a few changes<br />

compared to the photos in this article.<br />

We hope Google can update as fast as<br />

we can construct, or perhaps that should<br />

read can’t!<br />

odfjell quarterly magazine<br />

Drawing soil samples<br />

Soil sample analysis by ‘SCS’ Engineers<br />

Entering OTC by rail<br />

Overhead of OTC plot<br />

NR.04/ 11<br />

19


20<br />

BRiEFiNgS odfjell quarterly magazine<br />

Stowing for<br />

tomorrow<br />

By Leif Gunnar Alvær<br />

Until eleven years ago the stowage planning<br />

was a manual task. However, in order<br />

to ensure not only maximum safety related<br />

to the stowage, but also to ensure that<br />

operational and commercial interests<br />

were a priority, the old fashioned ‘pen<br />

and paper approach’ was simply no longer<br />

sufficient. it was this realization that led<br />

to the development of <strong>Odfjell</strong> Tankers<br />

Stowage Tool, OTHELLO.<br />

OTHELLO was designed with the following<br />

goal; ‘to ensure a high quality of stowage<br />

on our operated fleet’. OTHELLO was, and<br />

still is a sophisticated piece of software but<br />

unfortunately it contains a lot of features<br />

that are seldom being used and these features<br />

have added to its shortcomings. The<br />

system was intended to be used on both<br />

vessels and ashore, but was never put into<br />

production on board our vessels that were<br />

using ‘SUPERCARGO’. When evaluating<br />

the OTHELLO system we can now see that<br />

because of the high number of features,<br />

OTHELLO has become a slow system, and<br />

for many it is seen as frustrating to use.<br />

A new solution on ship and shore<br />

As <strong>Odfjell</strong> Tankers is now updating our<br />

ICT portfolio, OTHELLO will no longer be<br />

compatible with the new system. OTHELLO’s<br />

main purpose still remains valid though;<br />

‘to obtain the highest possible quality of a<br />

vessels stowage’. <strong>Odfjell</strong> Tankers clearly see<br />

the benefit in having one common stowage<br />

system for both ship and shore. The system<br />

should also be available to both owned and<br />

chartered vessels.<br />

Project ORCA<br />

The new stowage tool project started in 2011.<br />

The project team consists of representatives<br />

from Operation and Shipboard Management.<br />

We have scrutinized the systems that we use<br />

today, keeping what works, and removing<br />

what does not, which has resulted in a<br />

list of specifications we believe will be of<br />

importance. When looking through that list<br />

I thought ‘we wanted an axe, but in Othello<br />

we got a chainsaw’. Now we are creating that<br />

axe. We have a clear focus on what the users<br />

really need, and are aiming for a simple and<br />

robust system.<br />

January <strong>2012</strong> we signed a contract with UMOE<br />

Consulting, the same company that created<br />

OTHELLO for us some 11 years ago. Times<br />

have changed, we are more experienced,<br />

and we have ten years of user experiences<br />

with different systems to guide us and I am<br />

therefore confident that this system will be a<br />

valuable assistance to masters, chief officers<br />

and operators when implemented.<br />

As of now, the project is well underway. After<br />

several workshops we have agreed on the<br />

fundamental layout of the system, and we<br />

have set a target date for implementation. A<br />

software development team with experienced<br />

www.odfjell.com<br />

The new stowage tool system will be used ashore and on board.<br />

consultants will be responsible for the implementation<br />

of this project. This team is a mix<br />

of new faces and consultants with extensive<br />

experience of the stowage process. This will<br />

give us the opportunity to consider new solutions<br />

for old problems, but will also ensure<br />

that we focus on the right things.<br />

The user interface<br />

The decision on the system’s main layout<br />

has been made in close cooperation with<br />

representatives from both operations and<br />

fleet. All information required should be<br />

available in an intuitive and user friendly<br />

way. Adjustments and tweaks to the design<br />

are expected throughout the project and we<br />

are relying on constructive feedback to the<br />

elements that we present.


New demurrage tool in progress<br />

By Einar Øye<br />

The construction of a new shipping solution<br />

for <strong>Odfjell</strong> Tankers is an ongoing project.<br />

in January key users from Houston, Dubai,<br />

Singapore and Bergen were trained in the<br />

new iMOS system. This system will replace<br />

the stack of tools currently being used<br />

for chartering, voyage management and<br />

demurrage.<br />

Last year, the pilot project identified a number<br />

of shortfalls between <strong>Odfjell</strong> Tankers requirements<br />

and the actual features that are currently<br />

available in the IMOS Demurrage module. In<br />

order to detail the requirements, and to start<br />

work on these shortfalls, Veson Nautical, the<br />

vendor of IMOS, recently invited the <strong>Odfjell</strong><br />

team to their headquarters in Boston. Ingelin<br />

S. Jacobsen, Manager of the Demurrage desk<br />

in Bergen, participated in these meetings.<br />

We’ve taken the opportunity to ask her about<br />

demurrage as well as the ongoing project.<br />

What were the main objectives of the recent<br />

meetings with Veson in Boston?<br />

– We gave an initial presentation outlining the<br />

daily work of the demurrage analyst as our<br />

main objective is that they understand our<br />

demurrage process. We also gave a presentation<br />

of the demurrage tool we are currently using. In<br />

addition, we discussed various subject matters<br />

and detailed our specific requirements.<br />

We would also like to know more about the<br />

demurrage process, ingelin. Are you able to<br />

describe in simple terms what demurrage<br />

really is ?<br />

– In short, demurrage is compensation for<br />

the time used by the customer for the loading<br />

and discharging of their cargoes, which is not<br />

included in the freight.<br />

The demurrage analyst is therefore a<br />

‘time-accountant’?<br />

– Well, while the ship operators are responsible<br />

for invoicing the freight of the transported<br />

cargoes, the demurrage analysts check each<br />

booking in order to make sure <strong>Odfjell</strong> is<br />

compensated for additional time used by our<br />

customers.<br />

When the demurrage analyst performs<br />

demurrage calculations, what are the main<br />

tasks involved?<br />

– The demurrage process starts when all the<br />

required documents are available. Basically,<br />

there are five steps in the process as shown in<br />

the diagram.<br />

Ingelin S. Jacobsen and Einar Øye<br />

S e le c t<br />

B o o k in g s<br />

T im e<br />

A llo w e d<br />

The demurrage process with main inputs and outputs<br />

First of all, the demurrage analyst needs to<br />

select the booking(s) to be included in the<br />

demurrage calculation. It’s essential to know<br />

the relevant clauses in each applicable charterparty.<br />

Specifically, the time allowed (laytime)<br />

for each cargo, and of course the demurrage<br />

rate, needs to be input into the laytime calculation.<br />

When a voyage is completed, we receive<br />

supporting documents from our vessels and<br />

agents, including port activities/times. These<br />

times are entered into our laytime calculation<br />

in order to derive the actual time used for the<br />

shipment. This is basically what’s required in<br />

order to see if the vessel is on demurrage or<br />

not. If demurrage is incurred, we will invoice<br />

the charterers according to the charterparty.<br />

Are there any potential improvements in<br />

the way this process will be supported in<br />

the new tool?<br />

– The ship brokers are responsible for the<br />

time allowed for each cargo, and IMOS allows<br />

them to enter this vital information in a more<br />

structured way. The demurrage analyst can<br />

then utilise this information directly in the<br />

laytime calculation, eliminating the need for<br />

re-keying. In addition, when the new on board<br />

system ‘Veslink’ has been deployed on the<br />

vessels, we will receive the port activities/<br />

odfjell quarterly magazine<br />

T im e<br />

C o u n t in g<br />

L a y T im e<br />

C a lc u la t io n<br />

I n v o i c e<br />

times directly into the ‘time counting’ part<br />

of our laytime calculation. There will still be<br />

an element of flexibility and we will still be<br />

able to amend this information as required.<br />

Furthermore, IMOS will allow us to invoice<br />

for demurrage more efficiently, and it will<br />

be easier to accommodate custom invoicing<br />

requirements from our customers. We want<br />

to be in a position where we are able to serve<br />

our ‘internal clients’ such as brokers and other<br />

<strong>Odfjell</strong> employees worldwide, with accurate<br />

information that will allow for instance<br />

statistics on waiting time and working time<br />

at <strong>Odfjell</strong> terminals.<br />

As i understand, the work of the demurrage<br />

analyst relies heavily on the input from<br />

other departments in <strong>Odfjell</strong> Tankers as<br />

well as from the vessels. What do you think<br />

are the ‘success’ factors that contribute to<br />

an efficient workflow?<br />

– The demurrage process is the last step in the<br />

chain of activities related to processing the<br />

bookings; hence it’s very important that all<br />

the information with regards to each step of<br />

the booking process is complete and accurate.<br />

By following the principle of ‘one time entry<br />

of information’, the opportunity for errors<br />

will be greatly reduced throughout the chain.<br />

NR.04/ 11<br />

21


22<br />

BRiEFiNgS odfjell quarterly magazine<br />

new guidelines and<br />

standards for icy waters<br />

By Martin Hislop<br />

As the onset of global warming brings<br />

warnings of changes in the weather,<br />

the discussion of new trading routes<br />

arises. The fabled Northwest Passage,<br />

north of Canada and now the North<br />

East Passage, north of Russia are<br />

becoming more open to ice in the<br />

summer months. Trade between the<br />

Atlantic and Pacific basins is steadily<br />

increasing due to passages being made<br />

by tankers and more recently container<br />

ships. As a result new requirements<br />

for vessels trading in ice affected<br />

waters are being put forward.<br />

New guidelines and standards<br />

There is currently an increased focus on<br />

the experience and training being given<br />

to crew who are expected to trade in icy<br />

conditions. This is due to the increase<br />

in the number of vessels that are trading<br />

in ice covered waters but also partly as<br />

a result of a sharp increase in claims to<br />

insurers for Hull and Machinery damage<br />

due to ice and severe cold conditions.<br />

The Oil Companies International<br />

Maritime Forum (OCIMF) have taken<br />

on board these recent changes in working<br />

conditions and produced guidelines for<br />

large tankers trading in seasonal first year<br />

ice and severe sub zero temperatures.<br />

This, along with IMO guidelines for polar<br />

waters, requirements in the Standards<br />

for Training and Certification of<br />

Watchkeepers (STCW) <strong>2012</strong> regulations<br />

and several other industry publications<br />

dealing with ship handling in ice, are considered<br />

to be the standards to be attained<br />

for all vessels that will experience ice<br />

conditions. OCIMF moved the focus of<br />

their guidelines when amending the SIRE<br />

Questionnaire to include Chapter 13 - Ice<br />

Training is important to handle the sub zero temperatures<br />

Operations. This changed the focus from<br />

large tankers, initially intended for 50,000<br />

DWT and above, to any vessel that has<br />

an Ice Class Notation. Latterly the focus<br />

is also put on any vessel that will be<br />

expected to encounter sub-zero temperatures<br />

defined as down to -25°C. It should<br />

be noted that these temperatures can be<br />

common in the Northern Hemisphere in<br />

winter, albeit on an irregular basis, which<br />

makes concerns for damage due to poor<br />

practice understandable.<br />

Two of the main requirements in this<br />

vetting chapter are company procedures<br />

for ice conditions and for training of<br />

officers and crew expected to sail on<br />

any vessel with an Ice Class Notation.<br />

The advice from Intertanko and other<br />

industry associations was to remove the<br />

ICE notation from vessels that were in<br />

fixed trades but Charterers as a whole<br />

wanted to have the notation to increase<br />

the flexibility of the vessels.<br />

<strong>Odfjell</strong> adapts<br />

For many years <strong>Odfjell</strong> has had, and<br />

still has, vessels that are ‘ice classed’<br />

and many of our serving officers have<br />

experience in ice conditions either on<br />

<strong>Odfjell</strong> vessels or whilst employed by<br />

other companies. However, the annual<br />

contact with ice conditions on our vessels<br />

is minimal.<br />

<strong>Odfjell</strong> moved to maintain the vessels by<br />

producing a set of company procedures<br />

based on all available industry guidelines<br />

and following good management<br />

practices and seamanship. This has been<br />

introduced as RD 17 and can be found<br />

in STAR on board all vessels.<br />

WWW.ODFJELL.COM<br />

www.odfjell.com<br />

iCE TRAiNiNg<br />

By Martin Hislop<br />

in order to fulfill our company procedures,<br />

training has been focused on the production<br />

of a Seagull (CBT) which has been distributed<br />

to all vessels and should now be completed<br />

and recorded on all vessels with ice Notation.<br />

Practical training has been exercised on Bow<br />

Bracaria and Bow Brasilia which regularly<br />

trade to Kaskinen, Finland in the winter<br />

months and that have in the past encountered<br />

icy conditions and thick ice.<br />

Myself, captains and chief officers attended the<br />

ICETRAIN Navigation and Arctic Survival course<br />

run at Kymenlaakson University and Meriturva<br />

Survival Training centre in Finland. The course<br />

is certified by GL and started and finished with<br />

an exam that tested practical knowledge of Ice<br />

and Ice Navigation.<br />

Over three days the students, which also<br />

included several Finnish and Swedish officers<br />

in local trade, were taken through tutorials and<br />

exercises concerning ship design ice interaction,<br />

mechanics of icing, icebreaker operation and<br />

reporting systems. The second day was carried<br />

out at the Survival School where the practical<br />

maintenance of safety equipment in sub zero<br />

temperatures was demonstrated and a refresher<br />

in the use of survival equipment was given.<br />

As well as the usual ‘abandon ship exercises’<br />

we were also offered the chance to simulate a<br />

helicopter rescue after a mass evacuation which<br />

people participated in enthusiastically. The final<br />

exercise of the day saw us all immersed in a pool<br />

in 5°C water wearing only a boiler suit and life<br />

jacket. After several minutes of this we were all<br />

ordered to board a nearby life raft and make it<br />

secure. Although all students were suffering<br />

from the cold, it was reassuring to take part in<br />

the experience and to realise that the curling up<br />

and huddling techniques practiced in the warm<br />

water pool were actually effective.<br />

The final day was spent exercising in the<br />

University simulator which was set up to<br />

give experience of ice convoys, emergencies<br />

in a convoy and also independent navigation<br />

through a thick and moving ice field.<br />

Our small ship crew, captains and myself<br />

came away from this course with an increased<br />

confidence regarding the Baltic winter trade<br />

and I certainly look forward to the first trip in<br />

the ice in <strong>2012</strong>.


MOPS:<br />

- An introduction to “Managing Operational Performance in Ship Management”<br />

By Bjarte Wetteland<br />

Facing the challenges in getting consistent and transparent measuring of operational performance, a group<br />

of eighteen Norwegian shipping companies and the Norwegian Research Institution Marintek have<br />

established a project in order to drive the process for establishing an international standard for Key<br />

Performance Indicators (KPIs) in shipping.<br />

MOPS:<br />

Figure 1;<br />

The foundation for the standard is a set of 66 unique performance indicators (PI) as the factors/elements of 34<br />

Key Performance Indicators (KPI) which in turn are grouped into 7 Shipping Performance Indicators (SPI).<br />

More details on the Shipping KPI standard can be found on the Shipping KPI website;<br />

https://www.shipping-kpi.org/IMKE/book/page/1<br />

More details on the Shipping KPI standard can be found on the Shipping KPI website;<br />

https://www.shipping-kpi.org/IMKE/book/page/1<br />

– an introduction to ‘managing operational<br />

Performance in Ship management’<br />

The base indicators (PI) were defined by the group of shipping companies during multiple workshops facilitated<br />

by Marintek and were finalised in 2010. <strong>Odfjell</strong> did not participate in defining the standard but has now<br />

accepted to assume management for a follow-up project named MOPS (Managing of Operational Performance<br />

in Shipping). This engagement is based on Ship Management’s (SM) experience with our own KPIs and our<br />

focus on further improvement. Dag Nesfossen is <strong>Odfjell</strong>’s acting representative in the project.<br />

By Bjarte Wetteland and Dag Nesfossen<br />

Facing the challenges in getting Main project consistent objective for Main MOPS project objective for MOPS<br />

versus our existing KPIs. Due to the increased<br />

and transparent measuring To create of a basis opera- for competitive To create advantage a basis for for competitive ship management advantage and ship owning number companies of indicators through the subsequent chaltional<br />

performance, a group<br />

application<br />

of eighteen<br />

of performance<br />

for<br />

management<br />

ship management<br />

methodology<br />

and<br />

and<br />

ship<br />

benchmarking<br />

owning<br />

by continuously lenge will be improving to collect, their structure and store<br />

environmental performance, safety standards and operational efficiency.<br />

Norwegian shipping companies and the companies through application of perfor- relevant data from our existing systems within<br />

Norwegian Research institution Marintek mance management methodology and SM as well as from other <strong>Odfjell</strong> departments.<br />

MOPS is established as a research project facilitated by Marintek and is financially supported by the<br />

have established a project Norwegian in order government to drive through benchmarking the Norwegian by continuously Research Council. improving<br />

the process for establishing Furthermore, an interna- a group of their five to environmental ten participating shipping performance, companies safety based in Bergen shall provide the actual<br />

tional standard for Key performance Performance data as well standards as project and man-hours. operational efficiency.<br />

indicators (KPis) in shipping. MOPS has four main deliverables;<br />

MOPS is established as a research project<br />

The foundation for the standard is a set of facilitated by Marintek and is financially The Norwegian Marine Technology<br />

66 unique performance indicators (PI) as supported by the Norwegian government Research institute<br />

the factors/elements of 34 Key Performance through the Norwegian Research Council.<br />

The Norwegian Marine Technology<br />

Indicators (KPI) which in turn are grouped Furthermore, a group of five to ten participat-<br />

Research Institute is a limited<br />

into 7 Shipping Performance Indicators (SPI). ing shipping companies based in Bergen shall<br />

company in the SINTEF Group that<br />

provide the actual performance data as well<br />

performs research, development and<br />

The base indicators (PI) were defined by as project man-hours.<br />

research-based advisory services in<br />

the group of shipping companies during<br />

MOPS has four main deliverables;<br />

the maritime sector for companies in<br />

multiple workshops facilitated by Marintek<br />

the field of marine technology. They<br />

and were finalised in 2010. <strong>Odfjell</strong> did not D1 Enhancement/population of a valid<br />

develop and verify technological<br />

participate in defining the standard but has industry benchmarking database<br />

solutions for the shipping and marine<br />

now accepted to assume management for a D2 Implementation guideline for perfor-<br />

equipment industries, for offshore<br />

follow-up project named MOPS (Managing of mance measurement procedures<br />

petroleum production and renewable<br />

Operational Performance in Shipping). This D3 Performance management process model<br />

energy. MARINTEK’s headquarters are<br />

engagement is based on Ship Management’s report<br />

in Trondheim, Norway, with subsid-<br />

(SM) experience with our own KPIs and D4 Publish scientific publications and papers<br />

iaries in Houston/TX, USA and Rio de<br />

our focus on further improvement. Dag<br />

Janeiro, Brazil.<br />

Nesfossen is <strong>Odfjell</strong>’s acting representative As a start up for <strong>Odfjell</strong>’s engagement, SM is<br />

in the project.<br />

currently validating the standard internally,<br />

odfjell quarterly magazine<br />

Microsoft Office-bru<br />

Formatert: Innrykk<br />

Microsoft Office-bru<br />

Formatert: Venstre<br />

NR.04/ 11<br />

23


24<br />

QHSE odfjell quarterly magazine<br />

Success factors for developing<br />

<strong>Odfjell</strong> Ship Managements<br />

safety culture<br />

By Helen Von Hirsch Eriksen<br />

Helen Von Hirsch<br />

Eriksen<br />

i have met some of you already, but for those of you whom i haven’t yet had the opportunity to meet; i am an<br />

organisational psychologist working to help <strong>Odfjell</strong> Ship Management develop a proactive safety culture. in order<br />

to keep everyone informed, i will write a series of articles in <strong>Quarterly</strong> where i will discuss how we are working to<br />

implement a working safety culture, what type of safety culture we need/desire and what responsibilities everyone<br />

has to make this work. in this article i will start with first thing first, what needs to be in place for us to be successful<br />

in this endeavour? There are three main success factors at play here; core values, managerial commitment and<br />

quality of competence development.<br />

Why focus on this?<br />

A strong working safety culture is a huge<br />

advantage to a company as it not only directly<br />

influences safety but also makes operations<br />

more efficient. Safety is of course the foremost<br />

priority here but safer and more efficient<br />

operations also render the company much<br />

more competitive in the market!<br />

Ship Management is committed to building<br />

the best safety culture possible and<br />

Helge Olsen, Senior Vice President at Ship<br />

Management has a very clear goal for the<br />

development of your safety culture: - My<br />

goal with this process is to get everyone in<br />

Ship Management to commit themselves to<br />

safety in an improved and uniform way, one<br />

that focuses on shared values, leadership and<br />

involvement and training, he says.<br />

What is safety culture?<br />

Safety culture is a term which is used a lot<br />

these days but it may for many be a ‘woolly’<br />

concept and one which may be hard to fully<br />

understand at first. It is most simply defined<br />

as ‘The way we do safety here’. This refers<br />

to the unwritten rules that stand in relation<br />

to our actual written rules regarding safety.<br />

In other words, how the human aspects<br />

of an organisation (individuals’ attitudes,<br />

group norms and behaviour) interact with<br />

the hard tangible aspects (RD documents,<br />

the management system, checklists etc) to<br />

make up how we do things in our particular<br />

organisation. This encompasses the quality<br />

of planning, communicating, risk evaluation,<br />

and performance during an operation based<br />

on the rules provided as well as how we learn<br />

from our experiences. This must be evident in<br />

the entire organisation, from shore to vessel. I<br />

use the iceberg as a way of exemplifying how<br />

culture supports the way we use the formal<br />

rules or structure. If you imagine that the<br />

visible tip of the iceberg signifies the structure<br />

that we can see in the organisation, then how<br />

we use these and the behaviour we have (i.e.<br />

culture) is signified by the rest of the iceberg<br />

that is invisible under water. A salient feature<br />

of an iceberg is that up to 80% is invisible yet<br />

this is what holds the visible tip up.<br />

What features should<br />

our safety culture have?<br />

The desired safety culture in Ship Management<br />

is a proactive safety culture where individuals<br />

and groups carry out affective risk evaluations,<br />

using the relevant procedures, before<br />

every operation in order to be as proactive as<br />

possible. This is the most effective barrier we<br />

have and will be the focus of the next article.<br />

This goal is not conjured up out of thin air,<br />

but has been identified through dialogue with<br />

captains, onshore management and marine<br />

and technical superintendents and featured<br />

heavily in the process of identifying Ship<br />

Management core values.<br />

How then do we create this safety culture? A<br />

working safety culture is not something that<br />

springs up from one hard-hitting initiative;<br />

it emerges gradually from the application<br />

of practical and useful measures that are<br />

anchored within the organisation. However,<br />

this is a process that needs careful management<br />

and continued focus, and there are<br />

certain fundamental aspects that must be<br />

www.odfjell.com<br />

in place for the process to be successful. The<br />

main aspects are a) strong core values; b)<br />

strong managerial commitment c) competence<br />

development that supports the desired<br />

safety culture. I believe that there is a strong<br />

foundation for the development of a sound<br />

safety culture as all three of those criterions<br />

are, or will be, present.<br />

Firstly, core values are the foundation of a<br />

salient culture. As stated earlier, we are in<br />

the process of extracting the true core values<br />

of Ship Management and this is a process<br />

which captains in Norway, captains in the<br />

Philippines, marine and technical superintendents<br />

in Norway and in Singapore as well<br />

as onshore management are contributing to.<br />

We are still in the process of identifying the<br />

core values across all of Ship Management<br />

and these will be presented as soon as this<br />

process is completed.<br />

Managerial commitment is vital to the success<br />

of culture development. Indeed without it,<br />

the process would fail. There is a very clear<br />

commitment from Helge Olsen and his management<br />

team on this point: - This process will<br />

continue throughout <strong>2012</strong> and we will involve<br />

resources and implement actions needed to<br />

enable ship and shore personnel to integrate<br />

a pro-active safety culture. As head of Ship<br />

Management I want to emphasize clearly<br />

that HSSE is unambiguously our number<br />

one priority.<br />

Managerial commitment from the SMT’s<br />

(shipboard management teams) is also vital to<br />

this process. Indeed without strong shipboard


management teams that understand their<br />

importance as role models and leaders in the<br />

continued work towards a proactive safety<br />

culture; the development of Ship Management<br />

proactive safety culture is impossible. Captain<br />

Steffensen on Bow Firda underlines this point:<br />

- We can’t expect our people to use safety<br />

procedures unless we ourselves are good at<br />

doing that.<br />

He further describes the way that SMT’s<br />

contribute to the development of a proactive<br />

safety culture: – My contribution as captain<br />

is continued safety management all the time.<br />

We have procedures and we have a Shipboard<br />

Management Manual. We have to carry out<br />

training with our people so they understand<br />

the procedures and we must follow up so that<br />

these procedures become fully incorporated<br />

in everything we do. It’s easy for people to<br />

become passive receivers of information so<br />

we must motivate as well as inform so that<br />

the crew sees the same message when they<br />

move from vessel to vessel.<br />

Managerial commitment is vital to the success of culture development. Indeed without it, the process would fail<br />

As Captain Steffensen points out, competence<br />

development is of the utmost importance. The<br />

final success criterion that I’d like to focus on<br />

here is that the type and quality of training<br />

that new and existing crew members receive<br />

must underpin and support the values and<br />

desired safety culture of Ship Management.<br />

Maritime Personnel’s new competence<br />

manager, Per Morten Sakshaug, assures us<br />

that future training of our mariners will reflect<br />

this: – Committed and competent seafarers,<br />

embracing a pro-active attitude towards<br />

safety, will be one of <strong>Odfjell</strong>’s most important<br />

key success factors in the years to come. Please<br />

ask yourself how you can contribute to keep<br />

yourself, your colleagues, and your ship safe!<br />

The commitment from those who have initiated<br />

this process is certainly present, the<br />

next challenge is to operationalise the desired<br />

safety culture into action. In the next <strong>Quarterly</strong><br />

I will talk about the type of safety culture that<br />

we are aiming for and how to achieve it.<br />

odfjell quarterly magazine<br />

Tip of the iceberg is a good metafore of how culture<br />

supports the way we use the formal rules or structure<br />

NR.04/ 11<br />

25


26<br />

QHSE odfjell quarterly magazine<br />

More robust counter-piracy measures on an increasing<br />

number of ships trading in the area in combination with<br />

improved naval tactics have reduced the piracy success<br />

rate significantly<br />

<strong>Odfjell</strong>, together with Norwegian Maritime<br />

Directorate, has agreed to allocate a ship<br />

to a pilot project for a new ‘international<br />

Training on Board’ Campaign. The<br />

Campaign is a nutrition and health project<br />

where modern technology and social media<br />

for sports, active training and change of<br />

lifestyle will be used.<br />

The initiative is an important step further<br />

in the <strong>Odfjell</strong> Ship Management HSE programme<br />

from 2005–2006 which encouraged<br />

physical training on board.<br />

Piracy:<br />

- A concern and a daily struggle<br />

By Toralf Sørenes<br />

The pirate activity in the gulf of Aden<br />

and indian Ocean continues to be a major<br />

concern. Our activity in the area is high<br />

and our ships are significantly exposed,<br />

particularly when loaded. The constant<br />

battle to protect ourselves against piracy<br />

also generates a lot of extra work,<br />

planning etc, both on board and ashore.<br />

Risk reducing measures have been<br />

implemented and improved since piracy<br />

started to escalate back in 2008 but the<br />

situation continues to put a lot of strain<br />

on our seafarers and cause ourselves<br />

concern as owners and managers.<br />

As from <strong>March</strong> 2011 we strengthened our<br />

counter piracy measures significantly by<br />

requiring the regular use of privately contracted<br />

security personnel not only through<br />

the Gulf of Aden, but throughout the entire<br />

high risk area. We are using three reputable<br />

UK based companies for this service and in<br />

January <strong>2012</strong> we carried out a due diligence<br />

review/audit of the operational headquarters<br />

of two of them. The use of external security<br />

personnel on our ships follows a stringent<br />

protocol with regards to risk assessment and<br />

planning, and the procedures and agreements<br />

we use are reviewed and approved<br />

by Flag States and Marine Underwriters.<br />

training on board campaign<br />

- well fit sailors improve safety<br />

By Marit-Beate Simonsen and Bjørn Åge Veivåg<br />

individual training progress<br />

<strong>Odfjell</strong> will encourage all on board to take part<br />

in this campaign when it will be launched on<br />

selected vessels during <strong>2012</strong>. The main goal is<br />

to increase the training activity for seafarers<br />

by 20%, and the long term goal is to change<br />

behaviour with regards to lifestyle. In order to<br />

increase motivation, a DVD will be produced<br />

with examples of training exercises and nutrition<br />

advices. The DVD will be distributed to<br />

all vessels.<br />

www.odfjell.com<br />

One approach in 2011<br />

On the 14th July 2011 Bow Elm was<br />

approached by a skiff with visible arms on<br />

board while she was transiting Bab al Menab<br />

in the Southern Red Sea. The ship was very<br />

well prepared with a team of security personnel<br />

on board and the skiff subsequently<br />

aborted the approach.<br />

Reduced piracy success rate<br />

Although the pirate activity remains high,<br />

there are also positive signs. More robust<br />

counter-piracy measures on an increasing<br />

number of ships trading in the area in<br />

combination with improved naval tactics<br />

have reduced the pirates success rate significantly,<br />

and subsequently the cash flow that<br />

supports and fuels this unlawful activity. At<br />

its highest, the number of seafarers held in<br />

captivity was 700 and the number of ships<br />

held for ransom was over 20. In January <strong>2012</strong><br />

these numbers are 100 and 5 respectively.<br />

Furthermore, there were 31 piracy incidents<br />

and 4 hijackings in the fourth quarter of 2011<br />

compared to 90 incidents and 19 hijackings<br />

in the same period in 2010. Therefore,<br />

although we are aware that the root to the<br />

piracy problem has not been solved, we at<br />

least seeing a clear positive trend.<br />

Training on board campaign<br />

Technology to be installed on selected<br />

ships:<br />

Training website with:<br />

• Online personal training diary<br />

• Social media function<br />

• Apps for iPhone/android<br />

• Compete and get rewards<br />

• Competition ship vs. ship


PERSONNEL odfjell quarterly magazine<br />

odfjell quarterly magazine<br />

The awardees with their wives and Tore Henriksen, Owner’s Representative<br />

odfjell awards eight filipino seafarers<br />

for 25 years of service<br />

By Jennifer Franco<br />

During the Manila Crew and Allottees<br />

Conference on 9 December, <strong>Odfjell</strong><br />

awarded eight Filipino seafarers for their<br />

25 years of dedicated and loyal service to<br />

<strong>Odfjell</strong>.<br />

<strong>Odfjell</strong> in the Philippines ended the year with<br />

a well-attended Manila Conference where<br />

400 crew and allottees witnessed the awarding<br />

of eight Filipino seafarers for 25 years of<br />

service to <strong>Odfjell</strong>. Owner’s Representative<br />

Tore Henriksen and Project Manager Captain<br />

The winner will also receive a<br />

North Face Base Camp Duffel Bag<br />

Remigio Zamora honoured the following<br />

awardees with plaques and tokens of<br />

appreciation:<br />

2E Traballo, Wilfredo<br />

2M Sandico, Joaquin Jr.<br />

ELEC Pinlac, Romeo<br />

3E Dacayo, Sergio<br />

4E Santos, Mario<br />

AB Castillo, Jaime<br />

BSN Padora, Arnel<br />

Capt. Valmonte, Inocencio<br />

Captain Inocencio Valmonte delivered an<br />

acceptance speech on behalf of the awardees:<br />

– You’ve made us feel like we’re part of a big<br />

family. We are grateful to you for recognising<br />

our service and dedication.<br />

Congratulations to all awardees!<br />

<strong>Odfjell</strong> photo competition!<br />

We are inviting all <strong>Odfjell</strong> employees from all over the world to express<br />

their creativity and competitive spirit by participating in a competition<br />

for the best <strong>Odfjell</strong> photo. Any photo, colour or black/white can be sent to<br />

us in high–resolution JPg format. The winning photo will be presented<br />

as the front page of the next addition of ‘<strong>Odfjell</strong> <strong>Quarterly</strong>’. We may also<br />

want to use some of the images in subsequent <strong>Odfjell</strong> publications.<br />

Do you have a winning photo? Please send photos to<br />

quarterly@odfjell.com. Closing date for all entries is 10 May <strong>2012</strong>.<br />

The winner will also receive a North Face Base Camp Duffel Bag.<br />

NR.04/ 11<br />

27


28<br />

PERSONNEL odfjell quarterly magazine<br />

NEW HiRES<br />

BERgEN<br />

Douvlis, Anita<br />

Demurrage<br />

Assistant<br />

01.01.12<br />

ROTTERDAM<br />

Frowein, Werner Karel<br />

VP Finance &<br />

Investments<br />

07.11.11<br />

Teekman,<br />

Margien Inge<br />

HRM advisor<br />

01.11.11<br />

Koning, Pim<br />

Head Financial<br />

Administration<br />

01.01.12<br />

Lillebø, André<br />

Ship Operator<br />

07.12.11<br />

Holst, Bart<br />

Hendrik Arie<br />

Project Manager<br />

01.01.12<br />

Janse, Robert Jan<br />

Field Engineer<br />

01.11.11<br />

Bernard, Dennis<br />

D-Operator<br />

01.01.12<br />

Lægreid,<br />

Kirsti Johanne<br />

Switchboard<br />

Operator<br />

09.11.11<br />

Vermeulen,<br />

John Peter<br />

SAP Senior<br />

Consultant<br />

01.01.12<br />

Klein, Pieter-Joost<br />

2e Operator PID<br />

01.12.11<br />

Kleijn, Ronald<br />

D-Operator<br />

01.02.12<br />

Sagstad, Erik<br />

System<br />

Administrator<br />

01.03.12<br />

www.odfjell.com<br />

Huijsdens, Roald<br />

Sebastiaan<br />

SAP Senior<br />

Consultant<br />

01.01.12<br />

Aktasi, Adem<br />

D-Operator<br />

01.12.11<br />

Torreman, Niels<br />

D-Operator<br />

01.02.12<br />

Rozendaal, Sander<br />

Planner<br />

01.11.11<br />

De Jong, Victor<br />

2e Operator PID<br />

01.01.12<br />

Van der Veken, Kim<br />

Ass. Forwarding<br />

agent<br />

01.02.12<br />

Van Binsbergen,<br />

Michaël<br />

Environmental<br />

Officer<br />

01.02.12<br />

Soeters, Marco<br />

Operational<br />

Manager<br />

01.02.12


PERSONELL odfjell quarterly magazine<br />

HOUSTON MANiLA<br />

Garza, Eric<br />

Rail Crew<br />

01.12.11<br />

SiNgAPORE<br />

Zhang, Jinhu<br />

Project Manager<br />

01.11.11<br />

RELOCATiONS<br />

From<br />

Bergen to Oman<br />

Albriksten,<br />

Morten Harald<br />

CEO <strong>Odfjell</strong> Oiltanking<br />

<strong>Odfjell</strong> Term & Co. LLC<br />

01.01.12<br />

Hicks, LaDarien<br />

Rail Crew<br />

01.12.11<br />

Lau, Pit Kgui Steven<br />

VP Accounting &<br />

Financial Control<br />

19.12.11 Arie<br />

Calhoun, Brandon<br />

Chartering<br />

18.01.12<br />

Seah Kok Peng<br />

QSHE Manager<br />

01.11.11<br />

Quilantang, Lizette<br />

Human Resources<br />

Manager<br />

15.12.11<br />

odfjell quarterly magazine<br />

Escasinas, Cesar Jr.<br />

Fitness Instructor<br />

06.02.12<br />

Sakshaug,<br />

Per Morten<br />

Competence<br />

Manager<br />

06.02.12<br />

iN SERViCE FOR ODFJELL<br />

25<br />

YEARS<br />

30<br />

YEARS<br />

35<br />

YEARS<br />

ODFJELL TERMINAL (ROTTERDAM)<br />

Dijk, Corneles<br />

Shiftleader<br />

01.01.87<br />

Rietveld, Robbie<br />

Head Security Service<br />

01.01.87<br />

Struijk, Anna<br />

HRM Administrator<br />

01.01.87<br />

Hoek, Arjen<br />

Manipulation Coordinator<br />

16.03.87<br />

ODFJELL TERMINAL (ROTTERDAM)<br />

Vermeer, Rudolf Martinus<br />

Chief Warehouse<br />

10.02.82<br />

ODFJELL NETHERLANDS BV<br />

Verhey, Ellen<br />

Secretary<br />

22.03.82<br />

ODFJELL BERGEN<br />

Larsen, Ingvald Arne<br />

Senior Surveyor<br />

06.01.82<br />

ODFJELL TERMINAL (ROTTERDAM)<br />

Westerhout, Eduard Abraham<br />

Superintendent<br />

01.03.77<br />

ODFJELL NETHERLANDS BV<br />

Schalker, Henk<br />

Chartering Manager<br />

01.10.76<br />

NR.04/ 11<br />

29


30<br />

FLEET & TERMiNALS odfjell quarterly magazine<br />

as per 22 march <strong>2012</strong><br />

OWNED YEAR STAiNLESS NUMBER<br />

SHiPS BUiLT DWT CBM STEEL, CBM OF TANKS<br />

Bow Lind 2011 46 047 48 703 - 29<br />

Bow Elm 2011 46 098 48 703 - 29<br />

Flumar Brasil 2010 51 188 55 452 - 14<br />

Bow Saga¹ 2007 40 085 52 126 52 126 40<br />

Bow Sirius¹ 2006 49 539 52 155 52 155 40<br />

Bow Sea 2006 49 511 52 107 52 107 40<br />

Flumar Maceio 2006 19 975 21 713 21 713 22<br />

Bow Summer 2005 49 592 52 128 52 128 40<br />

Bow Spring ¹ 2004 39 942 52 127 52 127 40<br />

Bow Star 2004 39 832 52 127 52 127 40<br />

Bow Sun 2003 39 842 52 127 52 127 40<br />

Bow Firda 2003 37 427 40 645 40 645 47<br />

Bow Chain 2002 37 518 40 621 40 621 47<br />

Bow Andes 2000 16 020 17 120 17 120 22<br />

Bow Fortune 1999 37 395 40 619 40 619 47<br />

Bow Master 1999 6 046 7 018 7 018 14<br />

Bow Mate 1999 6 001 7 004 7 004 14<br />

Bow Pilot 1999 6 008 7 005 7 005 14<br />

Bow Sailor 1999 6 008 7 011 7 011 14<br />

Bow Cecil 1998 37 369 40 515 33 236 47<br />

Bow Flora 1998 37 369 40 515 33 236 47<br />

Bow Balearia 1998 5 846 6 075 6 075 20<br />

Bow Oceanic 1997 17 460 19 616 19 616 24<br />

Bow Bracaria 1997 5 846 6 071 6 071 20<br />

Bow Brasilia 1997 5 800 6 067 6 067 20<br />

Bow Cardinal 1997 37 446 41 487 34 208 52<br />

Bow Faith 1997 37 479 41 487 34 208 52<br />

Bow Aratu 1997 13 843 15 834 15 834 29<br />

Bow Querida 1996 10 106 11 181 11 181 18<br />

Bow Cedar 1996 37 455 41 488 41 488 52<br />

Bow Atlantic 1995 17 460 19 588 19 588 24<br />

Bow Fagus 1995 37 375 41 608 34 329 52<br />

Bow Clipper 1995 37 221 41 596 34 328 52<br />

Bow Flower 1994 37 221 41 492 34 213 52<br />

Bow Eagle 1988 24 728 32 347 19 662 25<br />

Bow Cheetah 1988 40 257 43 772 - 29<br />

Bow Leopard 1988 39 512 43 772 - 29<br />

Bow Lion 1988 39 423 43 726 - 29<br />

Bow Peace 1987 45 655 52 179 2 167 23<br />

Bow Pride 1987 45 655 52 179 2 167 23<br />

Bow Fertility 1987 45 507 52 182 2 167 23<br />

Bow Fraternity 1987 45 507 52 180 2 167 23<br />

Bow Victor 1986 33 000 34 500 21 975 31<br />

Bow Viking 1981 33 644 40 967 21 745 36<br />

www.odfjell.com<br />

ON YEAR STAiNLESS NUMBER<br />

TiME CHARTER BUiLT DWT CBM STEEL, CBM OF TANKS<br />

SG Pegasus 2011 13 086 14 523 14 523 16<br />

NCC Danah³ 2011 45 578 52 590 - 22<br />

NCC Nasma³ 2011 45 550 52 590 - 22<br />

NCC Safa³ 2011 45 544 52 590 - 22<br />

NCC Amal³ 2011 45 544 52 590 - 22<br />

NCC Huda³ 2011 45 459 52 590 - 22<br />

NCC Noor³ 2011 45 565 52 590 - 22<br />

Stream Luna 2010 19 998 22 161 22 161 20<br />

Bow Tone 2009 33 625 37 974 37 974 16<br />

Bow Hector 2009 33 694 37 384 37 384 16<br />

Southern Ibis 2009 19 905 22 158 22 158 20<br />

Southern Jaguar 2009 19 997 22 157 22 157 20<br />

Stream Mia 2008 19 702 22 094 22 094 26<br />

Bow Sagami 2008 33 641 38 000 38 000 16<br />

Bow Harmony 2008 33 619 38 052 38 052 16<br />

Bow Cape 2008 19 975 22 158 22 158 20<br />

Bow Kiso 2008 33 641 37 974 37 974 16<br />

Bow Heron 2008 33 707 37 365 37 365 16<br />

NCC Haiel³ 2008 45 953 54 401 - 22<br />

NCC Dammam³ 2008 45 965 54 401 - 22<br />

NCC Sudair³ 2007 46 012 54 401 - 22<br />

Bow Lima 2007 19 971 22 157 22 157 20<br />

Bow Fuji 2006 19 805 22 140 22 140 22<br />

Bow Plata 2006 19 807 22 143 22 143 22<br />

Bow Engineer 2006 30 086 36 274 36 274 28<br />

Crystal Topaz³ 2006 11 340 11 870 11 870 20<br />

Crystal Diamond³ 2006 11 340 11 870 11 870 20<br />

Bow Sky² 2005 40 005 52 126 52 126 40<br />

Bow Architect 2005 30 058 36 290 36 290 28<br />

Bow Rio 2005 19 999 21 851 21 851 22<br />

Bow Europe 2005 19 727 22 013 22 013 36<br />

Bow Santos² 2004 19 997 21 846 21 846 22<br />

Bow Asia² 2004 9 901 11 088 11 088 20<br />

Bow Singapore² 2004 9 888 11 089 11 089 20<br />

Bow Americas 2004 19 707 22 735 22 735 36<br />

Bow de Rich 2003 12 452 13 571 13 571 22<br />

Bow de Feng 2002 12 514 13 571 13 571 22<br />

Bow Andino 2000 16 121 17 622 17 622 30<br />

Crystal Amaranto³ 1999 9 887 10 893 10 893 24<br />

Euro Corallo³ 1999 4 482 4 553 4 553 17<br />

Euro Mora³ 1998 3 746 3 828 3 828 15<br />

Crystal Skye³ 1998 9 554 10 442 10 442 24<br />

Crystal Ambra³ 1998 8 053 8 399 8 399 22<br />

Bow Jubail² 1996 37 499 41 488 34 209 52<br />

Bow Mekka² 1995 37 272 41 606 34 257 52<br />

Bow Riyad² 1995 37 221 41 492 34 213 52<br />

Crystal Amethyst³ 1994 8 104 9 346 9 346 17<br />

Crystal Emerald³ 1994 8 143 9 346 9 346 17<br />

Crystal Pearl³ 1994 8 143 9 346 9 346 17<br />

Bow Baha 1988 24 728 32 363 19 662 25<br />

JBU Sapphire³ 2009 19 860 22 144 22 144 16<br />

JBO Opal³ 2009 19 865 30 301 30 301 16<br />

JBU Onyx³ 2008 19 865 21 712 21 712 16<br />

COMMERCiAL YEAR STAiNLESS NUMBER<br />

MANAgEMENT BUiLT DWT CBM STEEL, CBM OF TANKS<br />

Northern Wolverine 2006 16 000 18 397 10 056 35<br />

Northern Lynx 2003 16 533 18 397 10 056 35<br />

Crystal Atlantica 2000 16 630 17 350 17 350 22<br />

Number of ships: 100 2 746 321 3 121 340 2 011 753<br />

¹ Vessel beneficially owned through financial lease.<br />

² Vessel on bare-boat charter.<br />

³ Vessel on variable timecharter/pool.


ON ORDER<br />

YARD DELiVERY DWT OWNER<br />

ShinaSB (ex. SLS Shipbuilding Co.Ltd.) <strong>2012</strong> 45 000 NCC 5 vessels<br />

Chongqing Chuandong<br />

Shipbuilding Industry Co.Ltd <strong>2012</strong> 9 000 <strong>Odfjell</strong><br />

“ <strong>2012</strong> 9 000 <strong>Odfjell</strong><br />

“ <strong>2012</strong> 9 000 <strong>Odfjell</strong><br />

Daewoo Shipbuilding and Marine Engineering Co Ltd 2013 75 000 <strong>Odfjell</strong><br />

“ 2013 75 000 NCC<br />

Number of newbuildings: 10 402 000<br />

STAiNLESS NUMBER<br />

TANK TERMiNALS LOCATiON SHARE CBM STEEL, CBM OF TANKS<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV Rotterdam, NL 51 % 1 636 100 33 000 281<br />

<strong>Odfjell</strong> Terminals (Houston) Inc Houston, USA 51 % 331 338 82 035 100<br />

<strong>Odfjell</strong> Terminals (Jiangyin) Co Ltd Jiangyin, China 55 % 99 800 30 000 22<br />

<strong>Odfjell</strong> Terminals (Dalian) Ltd Dalian, China 50 % 119 750 18 350 51<br />

<strong>Odfjell</strong> Terminals (Korea) Co Ltd Onsan, Korea 50 % 313 710 15 860 85<br />

Oiltanking <strong>Odfjell</strong> Terminal Singapore Ltd Singapore 50 % 365 000 13 520 79<br />

Oiltanking <strong>Odfjell</strong> Terminal & Co. LLC Sohar, Oman 29,75 % 1 267 500 - 54<br />

Exir Chemical Terminals PJSCO BIK, Iran 35 % 22 000 1 000 18<br />

Vopak Terminal Ningbo Ltd Ningbo, China 12,5% 65 550 7 900 38<br />

Total owned terminals 9 terminals 4 220 748 201 665 728<br />

Depositos Quimicos Mineros S.A. Callao, Peru 50 380 1 600 39<br />

Granel Quimica Ltda Santos I, Brazil 97 720 19 880 99<br />

Granel Quimica Ltda Rio Grande, Brazil 61 150 2 900 32<br />

Granel Quimica Ltda Sao Luis, Brazil 75 710 - 35<br />

Granel Quimica Ltda Ladario, Brazil 8 060 - 6<br />

Granel Quimica Ltda Triunfo, Brazil 12 000 - 2<br />

Granel Quimica Ltda Teresina, Brazil 7 640 - 6<br />

<strong>Odfjell</strong> Terminals Tagsa S.A. Buenos Aires, Argentina 47 140 530 87<br />

<strong>Odfjell</strong> Terminals Tagsa S.A. Campana, Argentina 62 980 10 190 88<br />

Terquim S.A. San Antonio, Chile 32 840 - 25<br />

Terquim S.A. Mejillones, Chile 18 000 - 7<br />

IMTT-Quebec Quebec, Canada 293 130 5 500 53<br />

Total (incl. Associated terminals) 21 terminals 4 987 498 242 265 1 207<br />

PROJECTS AND EXPANSiONS STAiNLESS ESTiMATED<br />

TANK TERMiNALS LOCATiON SHARE CBM STEEL CBM COMPLETiON<br />

<strong>Odfjell</strong> Terminals (Charleston) LLC Charleston, USA 51 % 79 500 - ready Q2 2013<br />

<strong>Odfjell</strong> Nangang Terminals (Tianjin) Co.,Ltd Tianjin, China 49 % 150 000 - ready Q2 2014<br />

Oiltanking <strong>Odfjell</strong> Terminal & Co.LLC Sohar, Oman 29,75 % 27 300 - ready Q3 <strong>2012</strong><br />

Total expansion owned terminals 1 new terminal 256 800 -<br />

Depositos Quimicos Mineros S.A. Callao, Peru 2 600 ready Q1 <strong>2012</strong><br />

Granel Quimica Ltda Aracruz, Brazil 30 000 - ready Q3 2014<br />

Granel Quimica Ltda Santos II, Brazil 52 000 - ready Q4 2013<br />

Terquim S.A. Mejillones, Chile 50 000 - ready Q3 2013<br />

Total expansion (incl. Associated terminals) 3 new terminals 391 400 -<br />

Grand total (incl. Associated terminals) 24 terminals 5 378 898 242 265<br />

odfjell quarterly magazine<br />

NR.04/ 11<br />

31


MAiN OFFiCE ODFJELL<br />

<strong>Odfjell</strong> SE - <strong>Odfjell</strong> Tankers AS<br />

conrad mohrsv. 29,<br />

P.o. Box 6101 Postterminalen<br />

5892 Bergen, norway<br />

tel: +47 5527 0000<br />

fax: +47 5528 4741<br />

fax: +47 5527 9070 (chartering/operations)<br />

iNTERNATiONAL OFFiCES<br />

<strong>Odfjell</strong> USA (Houston) Inc.<br />

12211 Port road<br />

Seabrook, tX 77586, uSa<br />

tel: +1 713 844 2200<br />

fax: +1 713 844 2211<br />

<strong>Odfjell</strong> Singapore Pte Ltd<br />

6 Shenton way, # 27-08/09<br />

dBS tower 2<br />

SingaPore 068809<br />

tel: +65 6349 1300<br />

fax: +65 6224 2285<br />

<strong>Odfjell</strong> Japan Ltd<br />

ogawa Bldg. 8f<br />

2-2 uchikanda 1-chome<br />

chiyoda-ku, tokyo 101-0047, jaPan<br />

tel: +81 3 3259 8555<br />

fax: +81 3 3259 8558<br />

<strong>Odfjell</strong> Netherlands BV<br />

oude maasweg 6, P.o. Box 5010<br />

3197 Xc rotterdam-Botlek<br />

the netHerlandS<br />

tel: +31 102 953 666<br />

fax: +31 102 953 668<br />

<strong>Odfjell</strong> Brasil Ltda<br />

av. Paulista 460 - 18 andar<br />

ceP 01310-000 Sao Paulo SP, Brazil<br />

tel: +55 11 3549 5800<br />

fax: +55 11 3549 5808<br />

REgiONAL OFFiCES<br />

<strong>Odfjell</strong> Asia Pte Ltd<br />

6 Shenton way, # 27-08/09<br />

dBS tower 2<br />

SingaPore 068809<br />

tel: +65 6349 1300<br />

fax: +65 6224 2285<br />

TERMiNALS<br />

<strong>Odfjell</strong> Terminals (Rotterdam) BV<br />

oude maasweg 6, P.o. Box 5010<br />

Harbour number 4040<br />

3197 Kj rotterdam-Botlek<br />

the netHerlandS<br />

tel: +31 102 953 400<br />

fax: +31 104 384 679<br />

<strong>Odfjell</strong> Terminals (Houston) Inc.<br />

12211 Port road<br />

Seabrook, tX 77586, uSa<br />

tel: +1 713 844 2300<br />

fax: +1 713 844 2355<br />

ASSOCiATED TERMiNALS<br />

Granel Quimica Ltda<br />

av. Paulista 460, 18° andar<br />

ceP 01310- 000 São Paulo, SP<br />

Brazil<br />

tel: +55 11 3549 5800<br />

fax: +55 11 3549 5832<br />

MAiN OFFiCE TERMiNALS<br />

<strong>Odfjell</strong> Terminals BV<br />

oude maasweg 6, P.o. Box 5010<br />

Harbour number 4040<br />

3197 Kj rotterdam-Botlek<br />

the netHerlandS<br />

tel: +31 102 954 700<br />

fax: +31 102 954 719<br />

<strong>Odfjell</strong> Shanghai<br />

Suite B, 13f<br />

Huamin empire Plaza<br />

728 yan an west road<br />

changning district<br />

Shanghai 200050, P.r. cHina<br />

tel: +86 21 5239 9469<br />

fax: +86 21 5239 9897<br />

<strong>Odfjell</strong> Argentina SA<br />

alicia moreau de justo 1960<br />

office no. 202 - Puerto madero<br />

1107 Buenos aires, argentina<br />

tel: +54 114 313 7837<br />

fax: +54 114 313 4619<br />

<strong>Odfjell</strong> Australia Pty Limited<br />

Suite 4, level 1<br />

443 little collins Street<br />

P.o.Box 1279<br />

melbourne Vic 3001 auStralia<br />

tel: +61 3 9642 2210<br />

fax: +61 3 9642 2214<br />

<strong>Odfjell</strong> India<br />

a-26, nandbhuvan industrial estate<br />

mahakali caves road, andheri (east)<br />

mumbai 400093, india<br />

tel: +91 22 6695 4701<br />

fax: +91 22 6695 4707<br />

Flumar Transportes<br />

de Quimicos e Gases Ltda<br />

av. Paulista 460 - 18 andar<br />

ceP 01310-000 Sao Paulo SP, Brazil<br />

tel: +55 11 3549 5800<br />

fax: +55 11 3549 5807<br />

<strong>Odfjell</strong> Terminals (Dalian) Ltd<br />

new Port<br />

economy & technology<br />

development zone 116601, dalian<br />

P.r. cHina<br />

tel: +86 411 8759 5500<br />

fax: +86 411 8759 5549<br />

<strong>Odfjell</strong> Terminals (Jiangyin) Co., Ltd<br />

1314 west Binjiang road<br />

Shizhuang<br />

new Harbour city, jiangyin<br />

jiangsu 214446 P.r. cHina<br />

tel: +86 510 8666 9111<br />

fax: +86 510 8666 9110<br />

Tagsa S.A<br />

av. alicia moreau de justo 1960,<br />

piso 4 of. 402<br />

1107 Buenos aires<br />

argentina<br />

tel: +54 11 4001 9700<br />

fax: +54 11 4001 9701<br />

<strong>Odfjell</strong> Durban (Pty) Ltd<br />

61 Bulwer road, glenwood<br />

P.o.Box 4045<br />

durban 4021, SoutH africa<br />

tel.: +27 31 2770880<br />

fax: +27 31 2770899<br />

<strong>Odfjell</strong> Tankers AS, Korea Branch<br />

room 1815 gwanghwamum officia Bldg.<br />

163 1-ga Shinmunno<br />

jongn-gu, Seoul, 110-999 Korea<br />

tel: +82 2 775 9760<br />

fax: +82 2 775 9761<br />

<strong>Odfjell</strong> Korea Ltd.<br />

136, cheoyong-ri,<br />

onsan-eup, ulju-gun<br />

ulsan, Korea<br />

tel: +82 52 227 5527<br />

fax: +82 52 227 5567<br />

<strong>Odfjell</strong> Chile<br />

Puerta del Sol 55<br />

las condes, Santiago<br />

cHile<br />

tel: +56 2 3307221<br />

fax: +56 2 3307948<br />

<strong>Odfjell</strong> Tankers Europe AS<br />

conrad mohrs veg 29<br />

P.o.Box 6101 Postterminalen<br />

5892 Bergen, norway<br />

tel: +47 5527 0000<br />

fax: +47 5527 9070<br />

<strong>Odfjell</strong> Terminals (Korea) Co., Ltd<br />

136, cheoyong-ri<br />

onsan-eup, ulju-gun<br />

ulsan, Korea<br />

tel: +82 522 311 600<br />

fax: +82 522 376 636<br />

Oiltanking <strong>Odfjell</strong><br />

Terminal Singapore Pte Ltd<br />

1 Seraya avenue<br />

SingaPore 628208<br />

tel: +65 6473 1700<br />

fax: +65 6479 4500<br />

Terquim S.A<br />

Blanco encalada 840<br />

dept 702, San antonio<br />

cHile<br />

tel: +56 35 21 1050<br />

fax: +56 35 21 1161<br />

www.odfjell.com<br />

<strong>Odfjell</strong> Philippines Inc.<br />

4th flr atlantis Beacon tower<br />

2315 leon guinto St.<br />

malate, manila 1004<br />

PHiliPPineS<br />

tel: +6325280341<br />

fax: +6325262256<br />

<strong>Odfjell</strong> (UK) Ltd<br />

14 Headfort Place<br />

london Sw1X 7dH<br />

united Kingdom<br />

tel: +44 207 823 0605<br />

fax: +44 207 823 0606<br />

<strong>Odfjell</strong> Peru<br />

av. enrique meiggs, 240<br />

urb. chacaritas,<br />

callao, Peru<br />

tel: +51 1 614 0800<br />

fax: +51 1 614 0801<br />

NCC <strong>Odfjell</strong> Chemical Tankers JLT<br />

room 3101-3104, liwa Heights<br />

jumeirah lake towers<br />

P.o.Box 214459<br />

dubai, united araB emirateS<br />

tel: +971 4 440 1700<br />

fax: +971 4 441 1701<br />

Oiltanking <strong>Odfjell</strong> Terminals & Co. Llc.<br />

P.o. Box 369<br />

Pc., 322 fajal al qubail<br />

Sohar, Sultanate of oman<br />

tel: +968 2670 0300<br />

fax: +968 2670 0306<br />

Vopak Terminal Ningbo Ltd.<br />

no. 111 zhaobaoshan road,<br />

zhenhai district<br />

ningbo, P.r. cHina<br />

tel: +86 574 2769 5638<br />

fax: +86 574 8627 5931<br />

DQM S.A<br />

av.enrique meiggs, 240<br />

urb.chacaritas,<br />

callao,<br />

Peru<br />

tel: +51 1 614 0800<br />

fax: +51 1 614 0801

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