Service Management Easy 4 Business In The Cloud ... - SolveDirect

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Let‘s move B2B to e4B… www.solvedirect.com SolveDirect‘s e4B Framework Delivering Easy Anywhere 31
SolveDirect e4B Program 2011 Low Touch Software • Enable a high degree of self customizing by partners and customers ("low-touch") • Reduce the effort for building B2B connections by 50 % • Reduce the effort for building standardized B2B connections to zero ("zero-touch") Use Case Centric • Definition of a library of ITSM and B2B Use Cases • Availability of the Use Cases in a SolveDirect Reference environment • Providing ready-to-use Cases, Workflows and Connection Patterns to select and use. Effective Know How Transfer • Application of efficient methods for know how transfer to customers • Structure know how in small – easy consumable - units • Usage of e media for instruction and learning www.solvedirect.com
Page 1 and 2: www.solvedirect.com Service Managem
Page 3 and 4: Our Customers Today www.solvedirect
Page 5 and 6: SME Challenges in B2B Enterprise Re
Page 7: Why Can’t They Make it Easy for B
Page 11 and 12: www.solvedirect.com 34
Page 13 and 14: Easy and Quick Integration Use prep
Page 19: Contact Martin Pscheidl Director Pr

Service Management Easy 4 Business In The Cloud ... - SolveDirect

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