Mortgage Options Brochure (pdf) - Permanent TSB

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Housing loans under Consumer Credit Act 1995 Please note carefully the following information relating to Housing Loans within the meaning of the Consumer Credit Act 1995. WARNING: YOUR HOME IS AT RISK IF YOU DO NOT KEEP UP PAYMENTS ON A MORTGAGE OR ANY OTHER LOAN SECURED ON IT. Variable Rate Loans THE PAYMENT RATES ON THIS HOUSING LOAN MAY BE ADJUSTED BY THE LENDER FROM TIME TO TIME. Endowment Home Loans WARNING: THERE IS NO GUARANTEE THAT THE PROCEEDS OF THE INSURANCE POLICY WILL BE SUFFICIENT TO REPAY THE LOAN IN FULL WHEN IT BECOMES DUE FOR REPAYMENT. The early surrender of the Insurance Policy in respect of your Endowment Loan may result in a return to you which would be less than you have paid in premia and other charges. Interest Only Mortgages WARNING: THE ENTIRE AMOUNT THAT YOU HAVE BORROWED WILL STILL BE OUTSTANDING AT THE END OF THE INTEREST ONLY PERIOD. Fixed Rate Loans WARNING: YOU MAY HAVE TO PAY CHARGES IF YOU PAY OFF A FIXED-RATE LOAN EARLY. Whenever (i) repayment of a loan in full or in part is made or (ii) with the agreement of permanent tsb, the loan is switched to a variable rate loan or other fi xed rate loan, before expiry of the Fixed Rate Period (hereinafter called the “Early Termination”), the applicant shall, in addition to all other sums payable as a condition of and at the time of the Early Termination, pay a sum equal to the permanent tsb’s estimate of the loss (if any) arising from the Early Termination. In the calculation of the said loss, permanent tsb shall endeavour to apply, in so far as it is fair and practicable, the formula C=(I-S) x R x (M-T) where C is the charge to compensate for the loss (if greater than 0), I is the swap/market fi xed interest rate for the term of the Fixed Rate Period at the date of its commencement, S is the swap/market interest rate for the remaining fi xed period, R is the amount of the Fixed Rate loan balance paid or switched at the date of Early Termination, M is the Fixed Rate Period and T is the time expired of the Fixed Rate Period at the date of Early Termination. Arrears Interest will be applied to the outstanding balance of the loan. This balance includes any element of unpaid interest and charges which will accrue interest and be capitalised to the account. Tracker Mortgage Loans 1. The interest rate applicable to Tracker Mortgage Loans is made up of the European Central Bank Refi nancing Rate (“the ECB Rate”) plus a percentage over the ECB Rate. The amount of the percentage over the ECB Rate will depend on the amount of the loan and that percentage will not be exceeded during the term of the loan. 2. The ECB rate may be increased or decreased from time to time by the European Central Bank (ECB). We will apply all increases or decreases within one month of the date announced by the ECB as the effective date. 3. If we cannot use the ECB Rate for this loan, we will use another reference rate or calculation that is fair and reasonable. 4. If more than one Tracker Mortgage Loan exists on the property, these loans cannot be added together to get a different interest rate over the ECB rate.
USEFUL NUMBERS permanent tsb General mortgage and pre-arrears queries: 1890 500 121 (option 4) - Lines are open Monday to Friday, 8am to 7pm (excluding bank holidays). Customers in arrears: 1800 855 010 - Lines are open Monday to Friday, 9am to 9pm (excluding bank holidays), Saturday, 9am to 3pm. Calls may be recorded. Online: www.permanenttsb.ie Here are the contact details of some institutions and agencies that may be of help to you. Money Advice and Budgeting Service (MABS) MABS is a national, free, confi dential and independent service for people in debt or in danger of getting into debt. MABS Helpline: 1890 283 438 (Mon – Fri, 9am to 8pm) Online: www.mabs.ie or www.keepingyourhome.ie Mortgage Arrears Information Helpline The Mortgage Arrears Information Helpline provides information in relation to the Code of Conduct on Mortgage Arrears and the support available for customers in arrears or worried that they may soon be in arrears. Phone: 0761 07 4050 Online: www.keepingyourhome.ie Citizens Information Board The Citizens Information Board helps people to access accurate, comprehensive and clear information relating to social services. Citizens Information Board, Georges Quay House, 43 Townsend St, Dublin 2 Lo Call: 1890 777 121 Online: www.citizensinformation.ie Department of Social Protection Lo Call: 1890 66 22 44 (Mon – Fri, 9am to 5pm) Lo Call: 1890 20 23 25 (24 Hours a day, 7 days a week) Online: www.welfare.ie Financial Services Ombudsman Financial Services Ombudsman 3rd fl oor, Lincoln House, Lincoln Place, Dublin 2 Lo Call: 1890 88 20 90 Tel: (01) 662 0899 Online: www.fi nancialombudsman.ie
Page 1 and 2: Mortgage options for homeowners in
Page 3 and 4: Our customer promise At permanent t
Page 5 and 6: Getting you back on track… your o
Page 7 and 8: Our appeals process We are committe
Page 9: Helping you though diffi cult decis

Mortgage Options Brochure (pdf) - Permanent TSB

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