Mortgage Options Brochure (pdf) - Permanent TSB

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Making mortgage repayments a little more manageable…
Our customer promise At permanent tsb we know that our customers actively seek to avoid falling behind with their mortgage repayments. However, in these diffi cult economic times we understand that falling into arrears can happen. So if you have missed a mortgage repayment(s), or if you fear that you may miss a repayment over the coming months, then please talk to us. This booklet sets out details of our ‘<strong>Mortgage</strong> Arrears Resolution Strategy’. It outlines the steps we take to help customers who are experiencing diffi culties, or customers who fear they may encounter diffi culties, in making their monthly repayments. As you will see we have a range of short and long term options designed to suit individual circumstances and needs. We can not and would not forgive arrears or loan balances; however, we can help you to deal with fi nancial challenges in a way that makes sense for all. Our commitment to you is this: we will work with you to fi nd a way to help you manage your cash fl ow so that you can meet your fi nancial commitments. So if you have fallen behind with your repayments, or if you are worried that you might do, talk to us before a small problem becomes a big one. We will work with you to make things better. Jeremy Masding Group Chief Executive permanent tsb Group
Page 1: Mortgage options for homeowners in
Page 5 and 6: Getting you back on track… your o
Page 7 and 8: Our appeals process We are committe
Page 9 and 10: Helping you though diffi cult decis
Page 11 and 12: USEFUL NUMBERS permanent tsb Genera

Mortgage Options Brochure (pdf) - Permanent TSB

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