Security breach

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sango An irresistible EPOS system with an exclusive, innovative concept designed to free up space beneath your terminal’s touchscreen! www.aures.com 12th-13th 19-21.02.2013 March 2013 irresistible epos
RS Editor Karen Moss karen.moss@retail-systems.com Contributing writErs David Adams, Glynn Davis, Wayne Tuckfield, Ellie Robinson and Liz Morrell dEsign & produCtion Jason Tucker AdvErtising Lisa Gayle lisa.gayle@retail-systems.com subsCriptions Joel Whitefoot joel.whitefoot@retail-systems.com General enquiries - 0208 950 9117 perspective@alliance-media.co.uk subsCription rAtEs £98 p.a. in the UK £140 p.a. elsewhere Cheques must be made payable to: Perspective Publishing Limited and addressed to the Circulation Dept. Main switchboard: 020 7562 2401 Main Fax: 020 7374 2701 Advertising telephone: 020 7562 2400 Advertising Fax: 020 7374 2701 subscriptions telephone: 020 7562 2420 Managing director John Woods publishing director Mark Evans postal address: Perspective Publishing, Sixth Floor, 3 London Wall Buildings, London, EC2M 5PD 11,500 average net circulation for the period Jan to Dec 2011 All rights reserved. The publishers do not necessarily agree with the views expressed in this journal. ISSN 1369-5037 Printed by Warners (Midlands) plc All rights reserved contents Cover Story 28 Security breach E-commerce has meant the rise of card not present (CNP) fraud. But do in-store security breaches still happen and what can retailers do to protect themselves? Dave Adams investigates Features Supplement Also in this issue February - March 2013 FIRST FIRST CHOICE CHOICE FOR FOR TECHNOLOGY PURCHASERS PURCHASERS IN IN MULTI-CHANNEL RETAIL RETAIL Security breach Payment security in-store has come a long way, but retailers shouldn’t be complacent. Retail Systems explores how you can protect your company against data breaches www.retail-systems.com Retail Business Technology Expo (RBTE) preview • Appointments • Payments supplement • Internationalisation feature• NRF’s Big Show review cover.indd 2 2/26/2013 3:25:41 PM 13 On WITH THE SHOW Karen Moss takes a look at what’s in store for the retail industry at this year’s Retail Business Technology Expo (RBTE). Earl’s Court 2 Tuesday 12 and Wednesday 13 March 33 LOOkIng fOrWard Karen Moss reports there was an air of optimism for 2013 among attendees at the National Retailing Federation’s Big Show in New York, 13-16 January 44 nEW HIOrIZOnS There isn’t a prescribed formula for taking your business overseas. Here, Glynn Davis takes a look at the profits and pitfalls of internationalisation 22 WE HavE cOnTacT Contactless payments have become more prevalent in the last year with several high profile roll-outs. Liz Morrell asks; are we really ready for cashless shopping? 24 WHaT’S In yOur WaLLET? For retailers mobile has long been the means of bridging the gap between the online and offline worlds. Now with the introduction of e-wallets, mobile is facilitating multi-channel payments too. Wayne Tuckfield writes 26 WEIgHIng THE OpTIOnS When retailers expand overseas they need to think about local payment options, but their stores in the UK need to offer alternative ways to pay for foreign visitors too. Ellie Robinson asks; is there enough choice? 06 Comment 08 Supply chain news 11 Diary 18 Cards & Payments Solutions 39 Thoughts from the frontline 42 Book reviews 43 At a glance 48 Letters to the Editor 50 Appointments 59 Retail worlds February - March 2013 RS 03
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