GENERAL CATALOGUE

CALL CENTER. For every question there is always
an answer and a solution. We are fully
aware that, at times, a simple phone call can
immediately and quickly resolve an unforeseen
event. Which is whey we have reinforced
the Call Center, ensuring it is lean and fully in
line with market needs.
INTERNET. Increasingly, the network has
been confirmed as an essential instrument in
the relationship between a company and its interlocutors
and Urmet’s internet site is today
very much at the leading edge as regards contents
and interaction. The implementation and
development of the Club In area confirm this
since we believe in the power of this instrument,
not least in the light of successful targeted
and interactive accesses. A huge
amount of material can be downloaded together
with interesting updates in real time.
6
NEVER AS IN 2008 HAS THE WORD ‘NEW’
BEEN SO RICH IN MEANING.
For Urmet, the desire to respond to market evolution is con-
solidated in results that leave a tangible mark of its innovative
skills, from all points of view: design, technology and market-
ed product range. So there are many surprises awaiting
browsers of this catalogue. First and foremost, the innovative
Folio, a product due to revolutionise the video door phone con-
cept, especially in forming the basis for installation of the
Urmet home management system. Alongside Folio is the
Agorà 2 PABX which, in a single solution, offers a modular ex-
change: from 1 to 3 lines and up to 12 derivatives, by simply
inserting a board. And then there’s the Exigo brass-finish en-
trance panel, new in its infinite customisation options and new
in terms of its configuration: it has never been so easy and in-
tuitive. Leafing through the pages we find the E-Dome CCTV
camera, dedicated to the development of networking security.
Or a new range of dual-technology detectors integrating top
level performance, functional for both a small apartment or
the most complex of installations. Many new items, therefore,
making this catalogue an open door to the future.
THE SALES NETWORK. This increasingly extensive diffusion of our sales
network has been accompanied by continual efforts to improve Urmet’s ability
to promptly satisfy delivery schedules and, at the same time, increase
dialogue between the questions posed by installers and the solutions offered
by our product range and innovation.
DOMUS DRAW. This interactive CD has been confirmed as a powerful and
essential instrument for the installer. Extremely useful in both the vital system
design phase and the sensitive phase focusing on budgeting. Indeed,
it is possible to fill in and send estimates in “non modifiable” PDF format.
Domus Draw is, for the installer, the most important databank available,
both for PDF catalogue and price list updates contained in the same, and
because it contains all those products that are no longer set out in the catalogue,
though still in production or in the warehouse.