4/2009 - Dachser GmbH und Co. KG

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Competence: Dachser DIY-Logistics Systematic puzzle design Dachser DIY-Logistics offers a wide range of services for the DIY industry and makes daily deliveries to 18,000 DIY outlets across Europe. The example of France shows how individual modules can be puzzled together to create a successful industry solution. >> Worldwide DIY store logistics sometimes resembles a complicated puzzle made up of many national pieces. In order to fit these pieces together to create a complete picture, logistics providers have to overcome a number of challenges. “As an independent industry solution, Dachser DIY-Logistics optimizes the entire value chain from manufacturer to consumer,” explains Boris Pierre, DIY-Logistics manager for Dachser France. This includes procurement and distribution logistics, as well as inventory-optimized warehouse management. With value-added services right up to direct merchandising at the point of sale, Dachser offers its customers all modules from a single source. “Cooperation and competence are the key to success,” Pierre says. From France, he not only organizes product imports from Europe and Asia; he is also responsible for their onward distribution to the retail outlets. Altogether, 12 DACHSER magazine Dachser delivers to 2,500 independent DIY stores across France on a daily basis. One example of a successful integrated solution is the cooperation between Russia and France in the DIY sector. “We are the only DIY logistics provider able to provide both manufacturers and retailers with all relevant services as a onestop solution,” says Boris Pierre, describing the industry specialist’s unique selling pro - position. “The optimal integration of industry, international and local retailers via intelligent logistics solutions has turned the classic value A strong confederation for Europe The European DIY supplier association FEDIYMA (European Federation of DIY Manufacturers) was founded in March 2000. Its members are: BHETA (British Home Enhancement Trade Association), UK Bau + DIY and IVG (Industrieverband Garten), Germany FEBIN (Federation of Belgian Industry), Belgium BLF (Byggevare Leverandor Foreningen), Scandinavia Unibal (Union Nationale des Industriels du Bricolage, du Jardinage et de l’Amenagement du Logement), France www.fediyma.com >> Cooperation and competence are the keys to success Boris Pierre chain into a ‘pipeline’ that ensures the efficient flow of goods right up to the consumer.” Dachser’s globally ramified network assures the continuity of goods flows across all borders. This sometimes involves overcoming challenging regulatory hurdles arising from different national standards concerning customs and tax law or product standardization. This is just one reason why Dachser has cooperated closely for many years with national DIY trade associations such as “Unibal” in France or “BHETA” in the UK, as well as with the European supplier association “Fediyma”. “The permanent exchange at international level allows us to react flexibly to market opportunities,” Boris Pierre points out. Such opportunities are currently presenting themselves in eastern Europe, for example: “Despite the crisis, the Russian DIY market is growing by 20 to 25 percent a year,” Pierre explains. From France – supported by its cooperation in national and international DIY associations – Dachser DIY-Logistics already organizes all relevant services: from sea freight imports from the Far East, through intra-European trade and classic local warehousing, to distribution to the local DIY outlets. The processes are optimized, goods shelving is reduced on average from 4.5 days to a single day. The puzzle is complete: all products are on retailers’ shelves gap-free at all times. Anywhere in Europe. “Synergies with Dachser’s pan-European DIY network are definitely desired,” Boris Pierre stresses. “They create decisive added value for all players in the sector – industry, retailers and also consumers.” P. Beutgen
Safety first Dangerous goods and hazardous substances are in safe hands at Dachser: the safety of people, goods and the environment are at the focus of worldwide logistics solutions. >> At Dachser, every stored consignment is treated like a precious commodity. That’s easy to see from a look inside the logistics provider’s warehouses. Pallet spaces and high shelves form neat rows that look as though they have been aligned with a ruler. Systematically classified, goods are given the green light here for dispatch around the world on all modes of transport. Precision and good organization are top priorities in any warehouse, but at Dachser Ulrich Püllen, Dachser’s central dangerous goods safety adviser there’s a third one: safety. “This only becomes apparent at second glance,” says Ulrich Püllen, central dangerous goods safety adviser at Dachser. “Our main concern is to eliminate dangers and minimize risks.” This starts with the sealing of storage areas and doesn’t stop at gas detectors. As a certified specialist in the Europe-wide transport and storage of dangerous goods and hazardous substances, Dachser has built up over 20 years of outstanding competence in this field. And that’s not all. With Dachser Chem-Logistics, the logistics company has also developed a major industry solution specifically tailored to the requirements of the chemical industry. Dachser meanwhile transports 1.5 million consignments annually for customers that include major chemicals groups. These can rest assured that at Dachser their goods are in the best possible hands. Dachser’s dangerous goods warehouse in Pilisvörösvár >> So far we have trained and qualified 530 people who are responsible for the handling of dangerous goods Ulrich Püllen near the Hungarian capital of Budapest, for example, meets the strict provisions of the Seveso II Directive. This makes it an important interface for chemical transports in central and eastern Europe. “Safety is one of our key arguments,” Püllen points out. “More than 135 regionally responsible dangerous goods safety advisers in the branches monitor compliance with national and international regulations as well as with Dachser’s in-house dangerous goods guidelines.” Competence: Dangerous goods The Dachser management established this binding uniform code of safety in 1988. Since then, it is regularly updated in consultation with the experts. “So far we have trained and qualified 530 people who are responsible for the handling of dangerous goods,” Püllen says. “Over and above the legally stipulated continuing training courses, more than 6,000 members of staff receive in-house and external dangerous goods coaching every year.” To ensure it maintains this high standard of quality and safety in the handling of dangerous goods, Dachser undergoes regular audits in accordance with the SQAS questionnaire developed by the European Chemical Industry Council, “Cefic”. The independent assessors commissioned by Dachser to perform these audits are accredited by Cefic and are therefore certified experts in the field. The abbreviation SQAS (Safety and Quality Assessment System) stands for a systematic approach focusing on occupational health and safety, quality, innovation and environmental management, in addition to monitoring in-house guidelines for safe transport. “These close-meshed issues are not managed at Dachser by different departments; they form an organizational unit within our ‘Network Management Organization’ division,” says Jens Müller, division manager at Dachser in Kempten. All this has paid off: in the SQAS assessments, Dachser achieves positive scores of over 90% – and increasingly even nearly 100% – significantly above the standard. “This is very important for us,” Püllen explains. “The chemical industry wants to know what happens to its pro - ducts – not only in Germany, but internationally as well.” T. Schlosser DACHSER magazine 13
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4/2009 - Dachser GmbH und Co. KG

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