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Trouble shooting - Urma AG

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<strong>Trouble</strong> <strong>shooting</strong><br />

of the Z-axes - counterweight blocked 2. check guides and and guide covers<br />

6. 10.11.05 Printer does not answer - cable not connected<br />

- printer switched off<br />

- wrong interface configuration<br />

7. 10.11.05 Wrong label format<br />

8. 20.01.06 After exchanging the monitor<br />

none or one axes don’t show any<br />

value even after overrun<br />

reference points (by moving the<br />

measuring arm up and down and<br />

left to right<br />

9. 30.3.06 X-axes counts in wrong direction<br />

Minus values instead of positive<br />

10. 4.5.06 Illumination cannot be adjusted.<br />

Cross hair is flickering.<br />

11. 4.5.06 Left half of the screen gets black<br />

automatically after some time of<br />

working and can be restarted<br />

after a certain time (1-2 hours)<br />

(especially during summer time)<br />

12. 4.5.06 Screen remains black at low<br />

surrounding temperatur (nor or<br />

almost invisible lines and<br />

contours are shown)<br />

13. 6.9.06 Digi 5: looses reference points<br />

after power off<br />

- no labels in printer<br />

- wrong default format<br />

- printer not suitable<br />

- printer driver not available<br />

- the configuration of the glassscales are<br />

not adequate<br />

- Glassscale configuration wrong<br />

- tool reference wrong<br />

- lense of camera or lamp is scratched<br />

(improper handling with tools)<br />

- Max allowed working temperatur of<br />

40 0 C has been exceeded<br />

- Minimal working temperatur is fallen<br />

below of about 10 0 C<br />

- Counter not set correctly<br />

- wrong counter direction<br />

- wrong base<br />

V:\Verkauf\Technik\Digiset\<strong>Trouble</strong> <strong>shooting</strong>\Digiset 3-5 <strong>Trouble</strong> <strong>shooting</strong> E.doc<br />

URMA <strong>AG</strong>, Werkzeugfabrik, CH-5102 Rupperswil/Schweiz, Tel +41 62 889 20 20, Fax +41 62 889 20 28 2<br />

1. Check interface settings in setup (parallel, serial or USB (Digi 5) are<br />

according to printer settings<br />

1. select suitable format (1-5) in setup; run test print<br />

2. check whether printer is suitable for Digiset<br />

3. Load new software/driver release<br />

1. Setup F5 (Digi3) or Counter (Digi 5) select Axes 1 or 2 (X or Z)<br />

2. change the field for type of scale to “coded” or “once” (Digiset 5 and<br />

later models Digi 3 must be on “coded”)<br />

1. Setup Counter Axes 1 (X)<br />

2. change counter direction into – (minus) (note that codification must be<br />

set to „coded“ for Digiset 5 and later models Digiset 3).<br />

3. check tool reference and correct counter direction<br />

1. replace damaged part(s)<br />

2. Lamp/Camera position must be kept within close tolerances (100 mm<br />

+/- 0.1 from spindle center line to the front of the camera/lamp; see<br />

description in manual); we recommend to measure the actual position of<br />

camera/lamp before disassembling)<br />

3. Check illumination after changing<br />

1. Check position of the Digiset (direct insolation; behind a machine that<br />

absorbes a lot of heat) remove the presetter.<br />

2. Power-Off Digiset whenever it is not in use (especially in case of high<br />

surrounding temperatur)<br />

1. Remove the instrument or heat the surrounding<br />

1. Setup Counter Counter X for X (or 2 for Z)<br />

- check whether counter is set to „coded“ (older scales must be set to<br />

„single“)<br />

- check counter direction + or –<br />

- check whether Base is set to –<br />

- replace screen in case of inconsistant behaviour

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