2009-09 - IRI Portugal - FINAL REPORT - IMPEL

6. IGAOT have identified key procedures. This is to make sure that procedures are
not written for every process within their organisation.
7. IGAOT ensures new inspectors work through a minimum 6 months training
period and undertake joint inspections for 12 months with senior inspectors. This
encourages the principle ‘learning by doing’. However there is a potential that
this process consumes more staff resources.
8. Inspectors are annually evaluated by the Head of Unit (personal skills are based
on the criteria set out by the Inspector General) and assessments are made on
individual training needs.
Executing reporting
1. Inspectors enter the inspection findings directly into the GESTIGAOT database.
This way reports are made in a consistent and efficient way without further
bureaucracy. Quality assurance of inspection reports and notices of violations is
done by management through the database.
2. IGAOT shares its inspection reports with partner organisations.
Performance Monitoring
1. There is a thorough performance monitoring system in place, that gives quarterly
follow up of the output of the Inspection Services.
Opportunities for development
During the review a number of opportunities to further develop were identified. The
review team does not consider all opportunities of equal importance; the list below is
therefore divided into recommendations and considerations.
Part A
Regulatory framework
Recommendations
1. To explore the possibility of sharing information systems such as GIS or one
central database with partner organisations like CCDR, APA and ARH.
2. To make more formal agreements on information exchange regarding annual
environmental reports from companies with APA. It may improve IGAOT’s
capabilities if they were to receive a copy of this report as a matter of course.
3. To explore alternatives for further self funding to develop a stable financial
income. For example to expand the financial possibilities of charging inspection
activities to operators for other legislation.
4. To develop methods to get reliable data from self monitoring by operators. A
good balance between monitoring by IGAOT and self monitoring by operators
can reduce the costs of IGAOT.
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