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horizontal. If one element is out of sync with the others, the whole<br />

organisation is off balance.’ Quennec’s mix of drive, passion and<br />

humility is a large part of how he gets the best out of his staff .<br />

‘Th ere’s no such thing as being the best, but we strive to be<br />

considered among the best sports organisations in the world.’<br />

Th e tip of the iceberg is Quennec’s philosophy. It could have<br />

been applied to any number of organisations, it didn’t have to be a<br />

sports club. But Quennec chose GSHC, and the reason behind this<br />

was for more than just the challenge of turning the club into a<br />

successful sporting team and entertainment enterprise. For him and<br />

Chris McSorley being the best means much more than simply<br />

winning games. GSHC is a vehicle, a launching pad for projects<br />

that can make a real diff erence to the<br />

community, thanks to its reach through<br />

its fan base and corporate sponsors,<br />

through the media attention it generates<br />

and through the infl uence of its players.<br />

Th e GSHC message goes beyond the<br />

rink: the club aims to be a model for<br />

youth hockey development and to<br />

provide a positive impact on the local<br />

community. ‘It’s not about money, and<br />

it’s not just about winning games. It’s<br />

about all this positive energy, and how<br />

far that can go,’ says Quennec.<br />

GSHC devotes much of its time and energy into Geneva’s<br />

children. In Switzerland today there are kids of all ages and from all<br />

across the city who are discovering and enjoying ice hockey. Some<br />

may even be the hockey stars of the future. Th anks to the Genève<br />

Future Hockey Association (GFH), a non-profi t organisation set<br />

up by GSHC, both aspiring athletes and kids who just want to<br />

have fun playing the sport have the opportunity to play hockey with<br />

their peers, get professional coaching and interact with star hockey<br />

players who act as mentors and role models to educate them about<br />

the positive attributes of the sport. GFH will even give career<br />

advice to help promising players think about their future both<br />

inside and outside the rink.<br />

Eighty-Two<br />

Below: a GSHC player mentors a young child.<br />

Bottom: Hugh Quennec (left) and PrivatAir’s<br />

Victor Grove (right) enjoy a big match<br />

But that’s not all. Th anks to GSHC’s overwhelming popularity<br />

and media attention, the club is able to organise a number of<br />

high-profi le charity fundraisers and events through the Genève-<br />

Servette Foundation for Children and Humanity. A great example<br />

is the Teddy Bear Night when fans throw stuff ed animals onto the<br />

rink after the fi rst goal of the home team is scored. Th e bears are<br />

then collected and delivered by the players to local children’s<br />

hospitals. And on Pink Night in support of breast cancer charities,<br />

players don pink jerseys as they play. Th eir kit is then sold off at<br />

auction and the proceeds given to charity.<br />

Hugh Quennec’s Sport for Life Foundation illustrates how<br />

sport can benefi t the community in a variety of diff erent ways. Take<br />

the Community Rinks programme for<br />

example. Th e foundation provided funding<br />

that was instrumental in helping several<br />

communities in the Geneva area to build<br />

outdoor rinks. Th ese rinks have become a<br />

meeting point for family recreation, social<br />

events, school outings as well as venues for<br />

hockey initiation programs for boys and<br />

girls, that are managed by GFH. Th e Sport<br />

for Life Foundation’s Le Petit Sport<br />

programme aims to allow children as<br />

young as four to learn good manners,<br />

follow rules, work as a team and stay focused on a task, all through<br />

the use of stories and games. ‘We’re getting four-year-olds to shake<br />

hands when they say hello, look you in the eye when they’re talking<br />

to you, and accept time-out when they’ve not followed the rules,<br />

respected the other participants or the equipment. It’s not just about<br />

sport, it’s an education for life,’ says Quennec.<br />

GSHC is already changing the face of sport in Geneva. And it’s<br />

not just thanks to good business sense or solid sporting performance.<br />

It’s largely because everyone involved wants to work towards the<br />

positive ideals that the club believes in. Quennec’s drive is contagious<br />

because his values are sound, and you can bet he gained these through<br />

his love of sport. ‘It is about sport,’ he says. ‘But more importantly, it’s<br />

about good people doing good things for good reasons.’<br />

AMEETINGOFMINDS<br />

When Victor Grove, senior vice-president for training and customer<br />

service at PrivatAir, met GSHC president Hugh Quennec, their joint<br />

appreciation of sport was just a starting point for a friendship that is<br />

based on many shared values. ‘In my role at PrivatAir, it’s all about<br />

people. We aim for that heightened level of excellence among our staff .<br />

When we talk about customer service, we call it our Service<br />

d’Excellence. I’m a great believer in the values people can learn<br />

through sport, and apply to every area of life: the team spirit, hard<br />

work, focus and discipline. There are many ways to communicate those<br />

values to our staff and our customers. Highlighting role models like the<br />

GSHC is a fi ne example.’<br />

IMAGE©BOMBARDIER

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