Destination

For students with disabilities
We are committed to enabling you to participate
as independently as possible in educational
activities by promoting access and equity for
students with a disability. The Disability Liaison
Unit provides a range of services and facilities to
assist you if you have a disability or a long-term
medical condition. Services can include notetakers,
library assistance, provision of material in
alternative formats and alternative arrangements
for assessment.
Disability Liaison Unit
Telephone: +61 3 9905 5704
dlu@monash.edu
www.monash.edu/equity-diversity/disability
Religious services
There are a variety of religious services and
programs that occur during the year, including
regular opportunities for worship and meditation;
confidential pastoral counselling for spiritual,
religious and personal issues; lectures/
workshops; and weekly study groups on
scripture, faith reflection and personal growth.
These are held by student groups or campus
based chaplains.
Our chaplains provide a community focus in
developing spirituality for students and staff and
regularly liaise with all spiritual groups on
campus.
The chaplains can help put you in touch with
your own spirituality and if you wish, with other
community based faith groups and organisations.
More information is available at:
www.monash.edu/spirituality
Places of worship
Each campus has a multi faith room for prayer
and reflection:
Berwick Building 90, Room 145
Caulfield Building B, Room B1.56
Clayton Religious Centre, Building 9
Gippsland Building 1N, Room 105
Parkville Teaching Centre, Level 2, Room 201
Peninsula Building A, Level 1, Room A1.19
Muslim students
We recognise that Muslim students often have
specific social, religious and cultural needs when
adjusting to University life. To assist you we have
published a handbook called Salaam Monash
which offers:
n information on Islamic services and facilities
in the Melbourne region
n a register of local Halal food/groceries outlets
n contact details of Islamic societies/
organisations.
Salaam Monash is available from Monash
Connect or can be downloaded from: www.
monash.edu/international/religion/salaam/
Complaints, grievance and
appeals procedures
Monash University has grievance policies and
procedures and a University Student
Ombudsman. If you believe that you have been
treated unfairly, or if you have a complaint about
academic or administrative decisions, the
behaviour of staff, the quality of teaching, the
provision of University services, your complaint
can be dealt with under the Academic and
Administrative Complaints and Grievances Policy.
In addition, the University has appeals provisions
relating to unsatisfactory academic progress,
discipline, health and equity opportunity and for
student visa holders: the refusal to issue a
release letter.
In the first instance you should try to resolve your
complaint with the person concerned. If such
a discussion is not appropriate or you feel
uncomfortable, you may choose to discuss your
complaint with the relevant head of department
or administrative unit, the faculty manager or
registrar, the dean, a member of the Equity and
Diversity Centre, or one of the University’s
counsellors. You can also seek advice from a
Student Rights Officer.
If this doesn’t resolve the complaint, you have
the right to lodge a formal complaint with your
faculty’s grievance officer. If the issue is not
resolved through this process, you may lodge
a complaint with the University Student
Ombudsman. The University Student
Ombudsman investigates complaints in an
impartial and independent manner; s/he does
not advocate for students or the University.
The Student Association on each campus offers
a student rights service. Student Rights Officers
can work with you and advocate for you in any
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