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Usage<br />
If you are boarding in a home and have the use of a<br />
private phone, be aware that there are costs<br />
involved. Please make arrangements about paying<br />
for the calls you make before using the phone. If you<br />
share a flat or house with other students, take care<br />
in arranging how the telephone bills (including<br />
connection fees) will be shared. You should come<br />
to an agreement early about how to pay telephone<br />
bills and thus avoid the problem of a housemate<br />
leaving the others to pay for his or her telephone bill.<br />
It is a good idea to ensure all members of the<br />
household have their full names placed on the<br />
telephone bill.<br />
Long distance (including Gippsland to Melbourne)<br />
and international calls are itemised on each<br />
telephone bill. This lists each call, the telephone<br />
number and area called, the duration of the call and<br />
the total cost of each call. Home owners can readily<br />
check if you have been making long distance calls<br />
in Australia or overseas.<br />
Local calls within Australia can be made from any<br />
telephone. Calls from pay phones are untimed and<br />
cost 50 cents. Calls to mobile phones are timed<br />
and charged at a higher rate.<br />
Long distance calls are timed and charged by the<br />
second according to the distance, time of day and<br />
day of the week, plus a call connection fee.<br />
Assistance<br />
To get more information about the cost of a call<br />
to your home country, the country code, current<br />
time, etc, refer to the telephone numbers below.<br />
Directory Assistance:<br />
Local and interstate<br />
Telephone: 1223<br />
International<br />
Telephone: 1225<br />
Reverse Charge / Third party calls<br />
Telephone: 1800 738 3773<br />
Interpreter service<br />
Telephone: 131 450<br />
Phone cards<br />
The larger phone companies do not necessarily offer<br />
the cheapest long distance and international phone<br />
rates. You should consider using pre-paid phone<br />
cards to make your international calls. A variety of<br />
cards is available at newsagents, convenience stores<br />
and also selected outlets on-campus.<br />
Telephone directories<br />
In Australia there are two kinds of telephone<br />
directories – the White Pages and the Yellow Pages.<br />
The White Pages provides an alphabetical listing<br />
of private telephone numbers and lists area<br />
codes, telephone rates and postcodes for all<br />
towns and cities in Australia. It also lists all<br />
Federal and State Government departments.<br />
www.whitepages.com.au<br />
The Yellow Pages lists business telephone<br />
numbers according to the type of service<br />
provided.<br />
www.yellowpages.com.au<br />
Internet<br />
There are a range of internet providers in Australia<br />
offering a variety of services at varying rates.<br />
We suggest you shop around for the best deal.<br />
www.whirlpool.net.au<br />
Once you have access to the internet you can<br />
contact family and friends overseas via email or<br />
online chat sites for free.<br />
Australia Post<br />
Australia Post manages most postal services.<br />
There are post offices at most suburban shopping<br />
centres. Services include letters, parcels, faxes,<br />
money orders and a bill paying service. Opening<br />
times are generally Monday to Friday from 9am<br />
– 5pm, however some open on Saturdays.<br />
The minimum postage cost for a standard letter<br />
within Australia is 60 cents. You can also buy<br />
stamps from most newsagents, convenience<br />
stores and milk bars.<br />
Mail delivery: Australia Post delivers Monday to<br />
Friday (except public holidays).<br />
www.auspost.com.au<br />
Receiving mail or parcels from home<br />
Australia’s strict quarantine and customs laws<br />
also apply to items that are received in the mail. It<br />
is a good idea to tell your family and friends about<br />
Australia’s quarantine requirements and to ensure<br />
that declarations on parcels are accurate and<br />
provide sufficient detail about the goods inside.<br />
www.daff.gov.au/aqis/mail/cant-mail<br />
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