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<strong>03</strong>/<strong>07</strong><br />

<strong>Gebrüder</strong> <strong>Weiss</strong> in<br />

Canada<br />

<strong>The</strong> USA network opened a branch office in<br />

Toronto in 2006. Montreal followed in 20<strong>07</strong>.<br />

<strong>The</strong> beginning of a success story. Page 3<br />

Better Safe than<br />

Sorry<br />

If ensuring the highest degree of payment<br />

security in foreign trade is a top priority, a letter<br />

of credit is an absolute necessity. Page 6<br />

<strong>The</strong> <strong>Air</strong> & <strong>Sea</strong> <strong>Magazine</strong> <strong>from</strong> <strong>Gebrüder</strong> <strong>Weiss</strong><br />

Around the<br />

Globe<br />

Employees <strong>from</strong> the <strong>Weiss</strong>-Röhlig network talk<br />

about when and how New Year’s is celebrated<br />

where they are. Page 8


orange globe – editorial<br />

Between 1948 and 2004 global<br />

trade increased by 27 times, while<br />

the production of goods only<br />

increased by about 8 times within<br />

the same period.<br />

Global commerce has been experiencing double-digit<br />

growth since China joined the WTO. Such rapid growth<br />

would not have been possible without having specific<br />

regulations in place that are valid beyond national borders.<br />

With the Incoterms, the International Chamber of<br />

Commerce created a benchmark for the international<br />

movement of goods. In addition to providing these terms,<br />

the organisation also helps to regulate and ensure<br />

con sistency in the processing of documentary credits,<br />

which act as a guarantor for maximum payment security<br />

in foreign trade. Read pages 6 and 7 to learn more about<br />

the types of obstacles that can present them selves in<br />

day-to-day business in connection with commercial terms<br />

and letters of credit. Find out how our staff can assist<br />

you in overcoming these or avoiding them all together.<br />

After the <strong>Weiss</strong>-Röhlig joint venture had success fully<br />

established itself on the US market, the time was right to<br />

cross the national border to the north. We have dedicated<br />

this edition of orange globe to Canada, the land of two<br />

million lakes.<br />

It all began two years ago with an office in Toronto. In the<br />

meantime, a second one has now been recently opened<br />

in Montreal. With the provinces of Ontario and Quebec<br />

producing nearly two thirds of Canada’s GDP, we have<br />

an excellent strategic position with a third branch in<br />

Vancouver to follow in the medium term.<br />

I am convinced that Canada will play an increasingly<br />

important role within <strong>Weiss</strong>-Röhlig’s global network. And<br />

not just in international transport, but more and more as a<br />

skilled pro-vider of tailor-made logistics solutions as well.<br />

Neither Christmas nor New Year’s is celebrated the<br />

same way in all cultures. However, as the year comes to<br />

a close, I would like to use the coming holidays as an<br />

opportunity to thank you, on behalf of all of our <strong>Air</strong> & <strong>Sea</strong><br />

staff around the globe, for the trust you have given us<br />

throughout the year. I wish you peaceful holidays and a<br />

happy and successful New Year 2008!<br />

Heinz Senger-<strong>Weiss</strong>,<br />

<strong>Air</strong> & <strong>Sea</strong> Management Board<br />

GW-<strong>Air</strong> GW <strong>Air</strong> & <strong>Sea</strong>–Contact<br />

<strong>Sea</strong>–Kontakt<br />

<strong>Gebrüder</strong> <strong>Weiss</strong> GmbH<br />

Bundesstraße 110, A-6923 Lauterach<br />

T +43.5574.696.2<strong>07</strong><br />

F +43.5574.70928<br />

air-sea@gw-world.com<br />

www.gw-world.com<br />

orange globe<br />

forwarding abc’s<br />

Country-specific surcharges<br />

AMS Fee/ACI Fee This fee is generally imposed<br />

for goods export into the USA, Canada and Mexico; it is also applied to airfreight<br />

traffic to India. By means of the AMS (automated manifest system) or ACI (advance<br />

customs information), shipment information is sent in advance electronically to the<br />

customs authorities in the respective country.<br />

Heavy Weight Surcharge If cargo volumes<br />

in certain regions or countries are exceptionally high (as is currently the case in China),<br />

shipping companies will pay closer attention to the weight of containers. A weightdependent<br />

surcharge is imposed for heavy loads, which considerably limit the<br />

number of containers ships can carry.<br />

Peak <strong>Sea</strong>son Surcharge<br />

Shipping companies impose a surcharge in certain regions when the load volume<br />

increases due to seasonal peaks.<br />

War Risk Surcharge This risk surcharge is applied<br />

to sea freight shipments into war zones or countries with war-like conditions.<br />

A Critical View<br />

Radically Changing Industry<br />

Michael Büchele, Regional<br />

Management Central, talks<br />

about administrative and<br />

operational expenditures that<br />

require increasing amounts of<br />

resources and foresees greater<br />

challenges in the future.<br />

Load – transport – unload. Transporting goods hasn’t<br />

been that simple for a long time. <strong>The</strong> customer’s requirements<br />

are becoming more and more complex. Total<br />

logistics solutions are in demand. At the same time, the<br />

prevailing conditions in freight traffic are subject to<br />

constant, and at times, sweeping change. Tougher laws,<br />

tightened regulations and new statutes bring about<br />

greater organisational expenditure. <strong>The</strong> term “security”<br />

has been given a whole new meaning for air traffic in<br />

particular. Rigorous security regulations were introduced<br />

in the aftermath of September 11. Under these provisions,<br />

“regulated agents” such as <strong>Gebrüder</strong> <strong>Weiss</strong> became<br />

obligated to adhere to a number of measures affecting<br />

both operative and administrative aspects of airfreight<br />

handling. Among these was the naming of security agents<br />

and the training of employees in the new regulations.<br />

Increased safety standards had to be applied in warehouse<br />

facilities in order to rule out any possible manipu-<br />

lation. Declarations must be obtained <strong>from</strong> customers so<br />

as to declare them as “known shippers”.<br />

Meanwhile, the surcharge jungle in sea freight is<br />

growing even thicker. From the new low sulphur surcharge<br />

based on the amount of sulphur in a ship’s fuel, to the<br />

peak season, congestion, demurrage and heavy weight<br />

surcharges often applied to shipments to and <strong>from</strong> China<br />

– and these are just a few of the surcharges imposed by<br />

shipping companies.<br />

Part of our responsibility is also having up-to-date information<br />

on country-specific regulations. For example, the<br />

maximum allowable weight for containers transported on<br />

the road varies <strong>from</strong> country to country. Likewise, import<br />

regulations for wood packaging vary throughout the world.<br />

What’s more, they are constantly changing. And,<br />

especially with regard to ecology and safety, we will<br />

be facing even greater challenges in the future.


orange globe – topic<br />

What was once a United States network has now<br />

become a North American alliance. <strong>The</strong> joint venture<br />

has established two Canadian offices, with one in<br />

Toronto and the other in Montreal. Incorporated into<br />

the international <strong>Weiss</strong>-Röhlig Organisation, <strong>Weiss</strong>-<br />

Röhlig Canada has established itself in the local<br />

Canadian market as a dependable and experienced<br />

partner for the movement of goods worldwide.<br />

As neighbouring countries, Canada and the United<br />

States are connected by both common border and<br />

especially the language and culture they share. “<strong>The</strong><br />

markets are very similar and have been dependent on<br />

each other for a long time now,” says Arnaud Majstorovic,<br />

Executive Vice-President of <strong>Weiss</strong>-Rohlig Canada Inc.<br />

For Maj sto ro vic, <strong>Weiss</strong>-Röhlig’s expansion to Canada was<br />

a logical next step.<br />

Rapid Growth<br />

In the summer of 2006, the joint venture finally began<br />

the Canadian adventure with its own staff in Toronto, the<br />

capital of Ontario. From the start, the company’s strong<br />

background proved very valuable. “It wasn’t as if we were<br />

standing there empty handed as we founded the<br />

com pany; <strong>Gebrüder</strong> <strong>Weiss</strong> and Röhlig had already been<br />

active in Canada in the past through agents,” Arnaud<br />

Majstorovic adds. European transport and logistics organisations<br />

were already known on the market and had a good<br />

reputation. “<strong>The</strong> company’s image surely played a role<br />

in our ability to build trusting business alliances with<br />

customers as well as regional contractual partners.”<br />

A second branch followed only one year later in<br />

Montreal. Canada’s second-largest city after Toronto is<br />

both an important business location and destination<br />

within the GW Group. In Arnaud Majstorovic’s opinion,<br />

being located in this metropolis in the French-influenced<br />

It was five years ago that <strong>Gebrüder</strong> <strong>Weiss</strong> dared<br />

to cross the big pond together with joint venture<br />

partner Röhlig to begin establishing a network of<br />

locations in the United States. In no time, <strong>Weiss</strong>-<br />

Röhlig North America turned into a success story<br />

that continued with the expansion to Canada.<br />

<strong>The</strong> North American<br />

Connection<br />

<strong>The</strong> beginning of a success story<br />

„<br />

Other possible locations<br />

would be Vancouver, for<br />

example, for the Pacific trade<br />

and Calgary for oil, gas and<br />

project contracts.<br />

province of Quebec has clear advantages: “We are able to<br />

take care of distribution and customer service in the<br />

best possible way using our own team. This enables us<br />

to better fulfil the requirements of existing regional<br />

customers on the one hand, and acquire new customers<br />

more quickly on the other. We are almost guaranteed<br />

to ex perience rapid growth in the regional market.”<br />

A <strong>Sea</strong>mless Transport Chain<br />

For the Executive Vice-President, there is no question<br />

as to why <strong>Weiss</strong>-Röhlig Canada is better than the competition:<br />

“Our employees make the difference. <strong>The</strong>y are<br />

highly skilled, anticipate customer needs and are always<br />

avail able.” On top of that, they are extremely flexible,<br />

“which allows us to offer logistics solutions that meet<br />

even the highest demands.” Here, <strong>Weiss</strong>-Röhlig’s international<br />

network plays an important role. Even with the<br />

small size of the company when considering Canada’s<br />

sheer vastness, nearly all business that has to do with the<br />

international movement of goods can be carried out<br />

through this network. “And we can also count on the local<br />

expertise of our overseas partners,” Arnaud Majstorovic<br />

adds, “which results in a seamless transport chain <strong>from</strong><br />

the consignor to the consignee and guarantees that the<br />

forwarding process is carried out smoothly.” In addition to<br />

international air and sea freight, <strong>Weiss</strong>-Röhlig Canada’s<br />

service portfolio also includes project shipments. Subcontractors<br />

are hired to handle customs clearance, warehouse<br />

logistics and distribution. More than 70 percent<br />

of finished goods importing and exporting takes place<br />

in the provinces of Quebec and Ontario; the activities<br />

are concentrated for the most part over a 700 kilometre<br />

long line between Quebec City, Quebec, and Hamilton,<br />

Ontario. “We cover this area completely with our offices<br />

in Montreal and Toronto, which means we already have<br />

a foothold in a very large market,” says the Executive Vice-<br />

President. Strategic expansion of the network is already<br />

being planned: “Other possible locations would be<br />

Vancouver, for example, for the Pacific trade and Calgary<br />

for oil, gas and project contracts.”<br />

A Promising Future<br />

“Currently around two thirds of our business activities<br />

are focused on the importation of goods, with air and sea<br />

freight accounting for equal shares of this business.<br />

Exports account for one third of our business,” reports<br />

Arnaud Majstorovic. By far, the largest market is Europe<br />

(with a 72% share), followed by Oceania (with a solid 17%<br />

share), Africa (7%) and Southeast Asia (4%).<br />

And the statistics show that Canada is importing more<br />

and more finished goods every year: <strong>Sea</strong>ports and<br />

air ports regularly report record numbers; airlines and<br />

shipping companies are increasing their capacities and<br />

starting to offer new destinations. “<strong>The</strong>se are all signs<br />

that point to a promising future for the transport and<br />

logistics industry in Canada,” Arnaud Majstorovic states<br />

enthusiastically. <strong>The</strong> Manager sees <strong>Weiss</strong>-Röhlig Canada’s<br />

greatest potential for growth once again in China: “<strong>The</strong><br />

countries of Southeast Asia, the People’s Republic in<br />

particular, are without a doubt the world’s leading producing<br />

countries. And they will continue to hold this<br />

position in the coming years as well.”<br />

Personal Profile<br />

Arnaud Majstorovic<br />

Executive Vice-President of<br />

<strong>Weiss</strong>-Rohlig Canada Inc.<br />

Age:<br />

36 years<br />

Nationality:<br />

French<br />

Residence:<br />

Toronto<br />

He appreciates:<br />

Discussions,<br />

sunny days,<br />

honest people<br />

He doesn’t like:<br />

People with<br />

a bad attitude,<br />

his Blackberry<br />

Food & Drink:<br />

Mexican food<br />

(especially fajitas),<br />

water<br />

Hobbies:<br />

Cars, painting, travelling<br />

with his family<br />

Motto:<br />

“If it ain’t broken,<br />

don’t fix it!”<br />

Goals:<br />

To further establish<br />

<strong>Weiss</strong>-Röhlig Canada<br />

and learn something<br />

new every day in the<br />

process


orange globe – focus<br />

Fact Box<br />

Canada<br />

Permafrost and granaries, the Rocky Mountains and endless expanses,<br />

modern cities and remote outposts, national pride and separatist tendencies<br />

– Canada is full of contrasts. <strong>The</strong> world’s second-largest country has a<br />

fascinating way of combining local colour and cosmopolitanism and is much<br />

more than just the “little brother” of the United States.<br />

Land<br />

In the<br />

of the<br />

Maple<br />

Area: 9,984,670 km²<br />

Population: 32.98 million<br />

Population density: 3.3/km²<br />

Capital city: Ottawa<br />

Official languages: English, French<br />

Form of government: Parliamentary<br />

democracy (federal<br />

constitutional monarchy)<br />

belonging to the British<br />

Commonwealth<br />

Provinces: 10<br />

Territories: Northwest<br />

Territories, Nunavut,<br />

Yukon Territory<br />

Gross domestic product:<br />

1.130 trillion USD (2006)<br />

Economic growth: 2.9 % (2005)<br />

Unemployment rate: 5.9 % (20<strong>07</strong>)<br />

Currency: Canadian dollar<br />

1 Canadian dollar (C$) = 100 cents<br />

(1 CAD ~ 1.<strong>03</strong> USD)<br />

Leaf<br />

<strong>The</strong> Hudson’s Bay Company is Canada’s oldest<br />

commercial corporation and, at the same time,<br />

one of the oldest companies in the world. With its<br />

origins in the fur trade, to some extent, the HBC<br />

represents the development of the country <strong>from</strong> a<br />

remote colonial region into a modern cosmopolitan<br />

and economic centre with dynamic cities. Yet what<br />

makes Canada so unique is its natural beauty and<br />

resources: the thundering Niagara Falls, the rugged<br />

Rocky Mountains and the outdoor paradise of<br />

Vancouver Island.<br />

Jacques Cartier was hired by the king of France to find<br />

a sea route to the Orient that should be free of perils and<br />

as short as possible. An Italian had already attempted this<br />

in 1492, sailing under the Spanish flag, yet was un -<br />

successful; Christopher Columbus never made it further<br />

than America. <strong>The</strong> American continent stood in the way of<br />

Cartier as well, but he landed considerably higher north<br />

than Columbus. It is likely that the Viking Leif Eriksson had<br />

taken a similar route 500 years before him. Viking settlements<br />

were discovered on Newfoundland dating back to<br />

a period more than 1,000 years ago – contrary to the<br />

long-standing opinion that John Cabot had discovered<br />

Canada.<br />

<strong>The</strong> Indian Village<br />

A helpful Iroquois showed Jacques Cartier the way to<br />

“Canada” – the Indian name for village. As was customary<br />

of that time, Cartier immediately seized the area of land for<br />

his king and, “instead of fulfilling what he was actually hired<br />

to do, he spent most of his time trying to convince the<br />

natives that they were now illegal inhabitants on the land of<br />

a country that belonged to ruler whose kingdom was three<br />

thousand miles away,” remarks university professor John<br />

Munro. All the same, Jacques Cartier gave the second<br />

largest country in the world its name. And he also discovered<br />

the Saint Lawrence River. <strong>The</strong> French eventually<br />

founded Quebec at the beginning of the 16th century.<br />

<strong>The</strong> North American continent would later become the<br />

battleground for conflicts that had been going on between<br />

France and England for centuries. After the Seven Years’<br />

War France was forced to cede all of its Canadian colonial<br />

possessions to England.<br />

Canada’s movement towards independence came in<br />

steps: <strong>The</strong> first one was taken with the British North<br />

America Act, which more or less became the Canadian<br />

constitution. Yet the country did not become completely<br />

sovereign until 1982.<br />

Two Million Lakes<br />

This giant country with two million lakes is divided into<br />

ten provinces and three territories. <strong>The</strong> population density<br />

is three inhabitants per square meter; in comparison,<br />

Germany has 231. Although Canada is nearly as large as<br />

all of Europe, it has fewer inhabitants than Poland.<br />

It is covered with forests that stretch over vast expanses<br />

as well as large areas of tundra. Almost 90 percent of the<br />

Canadian population lives along the border to the United<br />

States. Vancouver is considered to be “the most beautiful<br />

city in Canada”. Montreal and Quebec have a very European<br />

flair, with a noticeably French influence. This is no surprise,<br />

as Montreal is the second largest French speaking<br />

city in the world and Quebec is the only Canadian province<br />

whose official language is French. Toronto, the economic<br />

centre of the country, is hardly distinguishable in its<br />

appearance <strong>from</strong> any other typical American city.<br />

<strong>The</strong> Native Americans, French and English have created<br />

an exciting mix of traditions that still influences Canadian<br />

art and culture today. Canada is the birthplace of countless<br />

artists such as the singers Neil Young, Leonhard Cohen<br />

and Joni Mitchell, the actors Keanu Reeves and Jim Carrey<br />

as well as the pianist Glenn Gould to name just a few. <strong>The</strong><br />

most outstandingly unique art is considered to be that of<br />

the Inuit, especially their sculptures and carvings.<br />

Bizarre Politicians<br />

As is typical of many immigrant countries, the population<br />

is very heterogeneous. “If you were to ask ten Canadians<br />

what a typical Canadian is like, you’d probably get ten<br />

different answers,” John Munro writes in his book “<strong>The</strong><br />

splendour of Canada”. This sheds light on the fact that<br />

Canada has had a number of bizarre politicians over the<br />

course of its history, which, in some cases, have had a


major influence on the country. Prime Minister William<br />

Lyon Mackenzie-King trusted his mother’s advice above<br />

all else when making important decisions. This alone is<br />

not all that unusual, if you ignore the fact that she had<br />

already been dead for many years and that he received<br />

these messages <strong>from</strong> the beyond through his terrier.<br />

Even with all of these quirks, he was still able to remain<br />

in office for a total of 21 years.<br />

Prime Minister Pierre Trudeau, who governed with<br />

breaks <strong>from</strong> 1968 to 1984, officially established bilingualism<br />

in Canada. Trudeau was also the first head of government<br />

who was willing to meet with John Lennon and Yoko<br />

Ono on their “Tour for World Peace”. After having met with<br />

the Prime Minister, Lennon said: “If all politicians were like<br />

Pierre Trudeau, there would be peace in the world.” Under<br />

the leadership of Trudeau, Canada was the first Western<br />

country to begin diplomatic relations with the People’s<br />

Republic of China – much to the annoyance of the US<br />

President at that time, Richard Nixon.<br />

<strong>The</strong> fact that Canada is a liberal country is reflected<br />

in the “Freedom of Information Act”: Every citizen can<br />

petition the government for official documents. <strong>The</strong> only<br />

exceptions are cases in which national security could<br />

be jeopardised.<br />

<strong>The</strong> country is not completely free of tensions, however.<br />

<strong>The</strong> relationship between Quebec and the English<br />

provinces is particularly problematic. Canada nearly split<br />

apart in 1995. Just a few thousand more votes and the<br />

separatists would have succeeded.<br />

„<br />

If you were to ask ten<br />

Canadians what a typical<br />

Canadian is like,<br />

you’d probably get<br />

ten different answers.<br />

— John Munro<br />

<strong>from</strong> his book “<strong>The</strong> splendour of Canada”<br />

Economic Superpower<br />

Canada is a member of the G8 and enjoys a level of<br />

economic growth most other nations can only dream of.<br />

For the last 15 years (!), the economy has been growing<br />

steadily; since 1995 it has been expanding at an average<br />

annual rate of 3.9 percent. Ontario and Quebec are the<br />

economic centres. More than 60 percent of the gross<br />

domestic product is generated in these two provinces. <strong>The</strong><br />

major businesses and industries including 85 percent of<br />

the workers are concentrated over a 350 kilometre wide<br />

strip along the border to the United States. In world trade<br />

statistics, Canada is ranked number nine for exports and<br />

ten for imports. <strong>The</strong> Canadian economy is closely linked to<br />

the US economy: <strong>The</strong> majority of Canada’s exports are to<br />

the USA, and more than half of all imports come <strong>from</strong> the<br />

neighbour to the south. Goods with a total weight of<br />

40 million tons are shipped every year on the St. Lawrence<br />

River between the Great Lakes and the Atlantic.<br />

Although Canada is rich in natural resources, the service<br />

sector now accounts for more than two thirds of the GDP,<br />

while the manufacturing industries now account for just<br />

under 20 percent. Other important economic sectors in -<br />

clude agriculture, minerals and natural gas.<br />

Yet there is a price to pay for the strong industrial orientation.<br />

Like the USA, Canada has not exactly won any<br />

international praise for its handling of environmental issues<br />

in the past. It is one of the world’s largest producers of CO 2<br />

and, on the whole, among the industrial countries with the<br />

worst record for environmental protection.<br />

World Champions<br />

On the other hand, Canadians are true lovers of nature.<br />

And there are plenty of natural wonders in Canada. Every<br />

year, for example, countless numbers of polar bears wait<br />

for the Hudson Bay to freeze so they can begin their hunt<br />

for seals. Churchill, Manitoba becomes the polar bear<br />

capital of the world every October and November.<br />

And Canadians love sports too. Besides lacrosse<br />

(a mixture of hockey and handball), the national sport is of<br />

course ice hockey, which was created in Canada in the<br />

19th century. <strong>The</strong> “Maple Leafs” hold the record for winning<br />

the most World Championships, even though they are<br />

almost never able to compete at full strength because<br />

of the National Hockey League (NHL) play-offs, which<br />

typically take place during the same time.<br />

Canada has hosted the Olympics twice already. <strong>The</strong><br />

Summer Games, which took place in Montreal in 1976,<br />

would prove to be a financial disaster. <strong>The</strong> city was<br />

burdened with debt for many years. <strong>The</strong> Montreal Olympic<br />

Games are still considered to have been the most<br />

expensive ever organised. But this didn’t stop Calgary<br />

<strong>from</strong> trying it again in 1988. And in 2010, Canada will<br />

host the Winter Games for the second time. This time they<br />

will take place in Vancouver and Whistler.<br />

Fact Box<br />

Ranked: 1<br />

Canada is the world’s<br />

largest paper producer<br />

and most important<br />

uranium supplier. <strong>The</strong> province of Quebec is<br />

the world’s largest producer of maple syrup, which<br />

is made <strong>from</strong> the sap of the sugar maple tree. <strong>The</strong><br />

leaf of this tree adorns the Canadian flag.<br />

Ranked: 2 Canada is second only to<br />

Russia in size and has the world’s second largest<br />

oil reserves after Saudi Arabia.<br />

Ranked: 3 Canada is ranked third in the<br />

statistics when it comes to gas or diamond production.


orange globe –<br />

interview<br />

Cash is what’s<br />

really behind a<br />

letter of credit<br />

An interview with Ingrid Scheffknecht,<br />

<strong>Sea</strong>freight Customer Service and<br />

Project Shipments<br />

Twelve years have passed since Ingrid<br />

Scheffknecht ended up in <strong>Sea</strong> Freight<br />

after coming <strong>from</strong> <strong>Air</strong>freight via Surface<br />

Traffic. Since then, the work in this area<br />

has always fascinated her. <strong>The</strong> 44 year<br />

old is also able to apply her extensive<br />

experience when a secure handling of<br />

payments is required in exporting goods.<br />

A letter of credit has been opened. What else do<br />

you need to pay particular attention to after that?<br />

You must make sure that the transport service provider<br />

is brought into the picture right away. I often find that<br />

companies are too careless when it comes to forwarding<br />

the letters of credit. <strong>The</strong>y book a regular container <strong>from</strong> us,<br />

it’s loaded, and suddenly a letter of credit comes into play<br />

once it’s time to put the transport documents together.<br />

But if the letter of credit happens to contain terms regarding<br />

the organisation of transport that can no longer be<br />

met at this point, substantial problems can be the result.<br />

One of the consequences can be that the container must<br />

be completely emptied and rebooked with another shipping<br />

company. <strong>The</strong> consignor pays for these costs.<br />

In your experience, what is usually the problem<br />

when difficulties arise in connection with letters<br />

of credit?<br />

It’s usually something little that makes the paperwork<br />

incorrect. It can be a note in a certificate, which the shipping<br />

companies aren’t allowed to formulate in such a way,<br />

or a clause that must be included in the bill of lading. For<br />

example: In the Indian state of Maharashtra it is a legal<br />

requirement that the transport document must have a<br />

specific formulation to regulate certain duties. Now, if it is<br />

expressly noted in the letter of credit that no additional<br />

costs may appear on the bill of lading, the forwarder is<br />

stuck between a rock and a hard place: <strong>The</strong> passage must<br />

be listed in the transport document. But that wouldn’t<br />

actually be allowed in this case.<br />

What consequences can the consignor expect in<br />

cases like this where there are discrepancies?<br />

<strong>The</strong> bank pays “under reserve”. <strong>The</strong> consignor usually<br />

gets his money; however, this occurs completely on the<br />

good will of the consignee. <strong>The</strong> letter of credit typically<br />

loses the absolute security it was intended to offer be -<br />

cause of this.<br />

What do you recommend to customers to<br />

guarantee that everything goes smoothly?<br />

<strong>The</strong>y shouldn’t let the consignee pressure them into<br />

including formulations that don’t make any sense, like<br />

“Goods may not be transported using a sailing vessel”.<br />

I also warn about terms that restrict the transport process<br />

too much. For example, assigning the shipment to a<br />

special shipping company can become expensive if there<br />

are no containers of that type available at the departure<br />

terminal. In any case, I strongly recommend the customer<br />

to provide us with a copy of the letter of credit in advance.<br />

We can work with the shipping company to go over the<br />

terms in detail, which can often remove obstacles right<br />

away – and save money in the end. Amending a letter of<br />

credit at a later time is extra work that the opening bank<br />

charges for, if there is even still time to do that.<br />

orange globe –<br />

reports<br />

Better Safe<br />

than Sorry<br />

If ensuring the highest degree of payment security in<br />

foreign trade is a top priority, a letter of credit is an<br />

absolute necessity. Even though there is a lot at<br />

stake, the beneficiaries are often much too careless:<br />

Approximately half of all submitted documents are<br />

incorrect.<br />

A letter of credit (L/C) is a payment promise <strong>from</strong> a bank<br />

separate <strong>from</strong> the underlying transaction. It has proven to<br />

be a suitable instrument to eliminate (many) risks in international<br />

business.<br />

If the contractual partners agree to a documentary letter<br />

of credit as a payment instrument, the purchaser will then<br />

contact a bank to open up one for the benefit of the seller.<br />

Once the seller has this documentary letter of credit in his<br />

possession, he can be assured that he will receive the<br />

agreed credit amount upon successful delivery of the<br />

goods. On the other hand, the purchaser has the assurance<br />

that he must only pay if the documents conform to the<br />

letter of credit and are presented within the agreed period.<br />

Documentary letter of credits can be subdivided into<br />

export and import letters of credit: With an export letter of<br />

credit, the exporter has a claim to payment for the exported<br />

goods. <strong>The</strong> purchaser must therefore open the letter of<br />

credit. With an import letter of credit on the other hand, a<br />

company receives goods <strong>from</strong> a foreign producer and<br />

must therefore take care of opening an import letter of<br />

credit itself.<br />

„<br />

If we are to set up an<br />

irrevocable letter of credit<br />

<strong>from</strong> this end for a “difficult”<br />

country, we contract a<br />

correspondent bank with<br />

a reputation in that country.<br />

— Austrian Bank for Tyrol and Vorarlberg<br />

<strong>The</strong>re are global regulations for the handling of business<br />

dealings backed by letters of credit. <strong>The</strong>se are outlined<br />

in the “Uniform Customs and Practice for Documentary<br />

Credits” (UCP) published by the International Chamber of<br />

Commerce in Paris. <strong>The</strong> most current version is “UCP600”,<br />

which came into effect in July 20<strong>07</strong>. It is binding for all<br />

parties.<br />

<strong>The</strong>re are only a small number of “risk countries” with<br />

regard to business dealings covered by letters of credit.<br />

Unstable countries marked by political turmoil and currency<br />

problems are considered economically problematic on<br />

the whole. <strong>The</strong> so-called country risk is generally assumed<br />

by banks only in the case of a confirmed letter of credit. “If<br />

we are to set up an irrevocable letter of credit <strong>from</strong> this end<br />

for a “difficult” country, we contract a correspondent bank<br />

with a reputation in that country,” according to the Austrian<br />

Bank for Tyrol and Vorarlberg.<br />

According to the credit institute, the essential element<br />

of a completely smooth process is to have documents that<br />

conform to the letter of credit: “It begins with agreeing on<br />

conditions that can actually be met, and ends with the<br />

beneficiary adhering to these.” In spite of knowing better,<br />

it appears that many beneficiaries don’t seem to take this<br />

issue seriously enough: “More than half of the submitted<br />

documents contain formal or factual errors.” Numerous<br />

discussions, intervention attempts and a corresponding<br />

financial burden is often the consequence. More over,<br />

documents with errors also give the consignee an easy<br />

target for attack – the only one in the otherwise secure<br />

environment provided by a letter of credit.<br />

Types of documentary letter of credits<br />

An irrevocable letter of credit can be neither<br />

amended nor annulled without the ap-proval of<br />

the opening bank, the beneficiary and eventually<br />

the confirming bank.<br />

With a confirmed letter of credit, the advising<br />

bank assumes an independent pay-ment obligation<br />

with its confirmation in addition to the opening<br />

bank’s obligation.<br />

With an unconfirmed letter of credit, the advising<br />

bank (credit office) only carries out the<br />

instructions <strong>from</strong> the opening bank. <strong>The</strong> bank is<br />

not considered a participant and is not liable for<br />

the payment.<br />

Some special types of<br />

letters of credit<br />

A transferable letter of credit enables the primary<br />

beneficiary (exporter, broker) to make his claims<br />

<strong>from</strong> the letter of credit available in whole or part<br />

to one or more secondary beneficiaries (the actual<br />

supplier).<br />

A red clause or green clause letter of credit<br />

contains clauses in the documentary letter of<br />

credit that entitle the exporter to an advance payment<br />

to finance advanced charges <strong>from</strong> the commercial<br />

transaction.<br />

A back-to-back letter of credit is an instrument<br />

used to finance intermediate trade. <strong>The</strong> beneficiary<br />

exporter <strong>from</strong> the original letter of credit<br />

contracts his bank to open a back-to-back letter<br />

of credit for the benefit of the vendor.<br />

A standby letter of credit (standby L/C) is a<br />

common hedging instrument used internationally<br />

that was originally created by banks in the USA.<br />

A standby L/C combines features of a bank<br />

guarantee and a letter of credit and is now used<br />

throughout the world.


A Milestone for<br />

World Trade<br />

<strong>The</strong> history of trade can be traced back at least<br />

140,000 years. At that time, long-distance trade<br />

relations already existed in Africa, the cradle of<br />

civilisation, with some trade activity stretching<br />

over several hundred kilometres. For the first time,<br />

a set of regulations for the international movement<br />

of goods, which were to be valid across the globe,<br />

were drafted by the International Chamber of<br />

Commerce (ICC) in 1936.With the Incoterms,<br />

the ICC created a benchmark.<br />

Completely different trade customs had developed<br />

throughout the world over the course of history. Misunderstandings<br />

and disputes between importers and exports<br />

were the result. <strong>The</strong> creation of the Incoterms (International<br />

Commercial Terms) made many of these differ-ences<br />

of opinion a thing of the past.<br />

“<strong>The</strong> Incoterms regulate the transfer of cost and risk as<br />

well as some of the obligations of the purchaser and seller<br />

resulting <strong>from</strong> the purchase contract,” says Klemens<br />

Strohmer, Product Manager <strong>Sea</strong>freight Central Eastern<br />

Europe. <strong>The</strong> commercial terms, however, do not at all<br />

replace the purchase contract. “This is because they don’t<br />

contain any information about the transfer of ownership or<br />

the terms of payment.”<br />

<strong>The</strong> terms have been revised periodically since they<br />

were first published. <strong>The</strong> currently valid version of the<br />

“Incoterms 2000” takes into account in greater depth the<br />

growing number of duty-free zones, electronic data interchange<br />

and the changing state of transport systems.<br />

Klemens Strohmer recommends that contractual partners<br />

make sure to agree on the current version of the<br />

“Incoterms 2000” and to specifically note this in the<br />

purchase contract.<br />

Problems start to arise when the Incoterms are misunderstood.<br />

<strong>The</strong> terms “ex works” (EXW) and “free carrier”<br />

(FCA) cause the most confusion. “EXW is often incorrectly<br />

used to define that the purchaser assumes the costs and<br />

risks for the entire transport starting <strong>from</strong> the seller’s warehouse,”<br />

says Klemens Strohmer. But that would be for-<br />

Info Box<br />

<strong>The</strong> Incoterms comprise 13 terms<br />

that are subdivided into four groups:<br />

Group E (Departure): <strong>The</strong> seller makes the goods<br />

available at his own premises. <strong>The</strong> transport costs<br />

and risks are borne by the purchaser.<br />

Group F: <strong>The</strong> seller hands the goods to a carrier<br />

named by the purchaser. <strong>The</strong> main transport costs<br />

and risks must be borne by the purchaser.<br />

Group C: <strong>The</strong> seller concludes the transport<br />

contract and assumes the transport costs, but not<br />

getting that the costs and risks for loading and cargo shift<br />

protection are assumed by the purchaser for EXW as well.<br />

If EXW has been agreed to, the seller is only obligated to<br />

make the goods available at his premises.<br />

And FCA does not mean that the seller must deliver<br />

the goods to a shipping terminal. Here you have to<br />

differentiate: If the named place is on the seller’s premises,<br />

the delivery is completed once the goods have been<br />

loaded onto the means of transport provided by the<br />

carrier that has been designated by the purchaser. If the<br />

named place is somewhere else, the delivery is completed<br />

once the goods have been made available to the carrier or<br />

a third party, unloaded, on the seller’s means of transport.<br />

Finally, Klemens Strohmer generally recommends<br />

precisely defining the place of cost and risk transfer. “If<br />

only “free on board” (FOB) is agreed to in the purchase<br />

contract, the seller has the option of choosing the port<br />

that best suits his needs.“ For example, for a container<br />

transport <strong>from</strong> Graz to the USA, the seller could have the<br />

container shipped to Koper be-cause the pre transport<br />

would be cheaper for him than to Bremerhaven. For the<br />

purchaser, however, the sea freight costs to the USA might<br />

be end up being more expensive.<br />

And the interplay between Incoterms and letters of<br />

credit should not be underestimated: All of the transport<br />

documents are created based on the delivery conditions<br />

„<br />

included in the let-ter of credit.<br />

<strong>The</strong> Incoterms regulate<br />

the transfer of cost and risk<br />

as well as some of the<br />

obligations of the purchaser<br />

and seller resulting <strong>from</strong> the<br />

purchase contract<br />

— Klemens Strohmer<br />

Product Manager <strong>Sea</strong>freight Central Eastern Europe<br />

the risk of loss or damage of the goods nor<br />

additional costs resulting <strong>from</strong> events that take<br />

place after the goods have been transported.<br />

Group D (Arrival): <strong>The</strong> seller assumes all costs<br />

and risks until the arrival of the goods at the named<br />

place in the destination country.<br />

FAS, FOB, CFR, CIF, DES and DEQ are purely sea<br />

freight terms applied exclusively for sea freight<br />

transports.<br />

orange globe –<br />

news<br />

Interested in <strong>Air</strong> & <strong>Sea</strong><br />

<strong>The</strong> non-profit organisation “Junior Achievement (JA)<br />

Hong Kong” works in cooperation with business and<br />

educational establishments to highlight the importance<br />

of practical training and continuing education.<br />

Within the scope of JA’s “Job Shadowing” programme,<br />

companies <strong>from</strong> various sectors give young<br />

people <strong>from</strong> pre paratory schools the chance to learn<br />

more about professional life in their businesses. <strong>The</strong><br />

goal is to get students excited about different careers<br />

and prepare them for the future as well.<br />

<strong>Weiss</strong>-Röhlig Hong Kong was among the companies<br />

to take part in this year’s programme, giving<br />

a total of 8 young adults the chance to learn about a<br />

specific department in depth. Under the guidance of<br />

a mentor who explained the tasks and procedures in<br />

detail, they delved into the exciting world of sea<br />

freight import, sea freight export, airfreight import<br />

and airfreight export.<br />

Taiwan Opening<br />

On 11 October, the <strong>Weiss</strong>-Röhlig Taiwan team<br />

in vited guests to an official opening party at a very<br />

special location: the Grand Hotel in Taipei, where the<br />

decision was made one year ago to begin independent<br />

activities on the Pacific island. More than one<br />

hundred customers, representatives <strong>from</strong> renowned<br />

airlines and shipping companies as well as numerous<br />

colleagues <strong>from</strong> the international <strong>Weiss</strong>-Röhlig network<br />

accepted the invitation.<br />

<strong>The</strong> host was especially pleased to welcome the<br />

Austrian trade delegate and the representative of<br />

the Austrian and German tourism office. Among the<br />

overseas guests were the <strong>Air</strong> & <strong>Sea</strong> Management<br />

Board member Heinz Senger-<strong>Weiss</strong> and Network<br />

Manager Joe Lässer <strong>from</strong> <strong>Gebrüder</strong> <strong>Weiss</strong> as well<br />

as the Managing Director <strong>from</strong> Röhlig, Ian Hamon. In<br />

his welcoming speech, Franz Haghofer, Managing<br />

Director of <strong>Weiss</strong>-Röhlig Taiwan, thanked Management,<br />

partners and all participants for their support<br />

during the turbulent start-up phase.


orange globe –<br />

inside<br />

Happy New Year!<br />

Nearly all cultures celebrate the turn of the year with their own special traditions and festivities.<br />

But it’s not just how the new year is celebrated throughout the world that is very different –<br />

when it is celebrated is not the same everywhere either.<br />

This is due the different calendars on the one hand,<br />

and how the International Date Line runs on the<br />

other. For example, the inhabitants of the Kingdom<br />

of Tonga, an ar-chipelago in the Pacific Ocean, will<br />

be the first to wake up on 1 January 2008.<br />

In Samoa, however, only about 1,500 kilometres<br />

further northeast, this won’t happen until 24 hours<br />

later. orange globe asked employees <strong>from</strong> the<br />

<strong>Weiss</strong>-Röhlig network when and how New Year’s<br />

is celebrated where they are.<br />

Twice is Twice the Fun<br />

This only happens in Cape Town: Here, New Year’s<br />

is celebrated not once, but twice. On 2 January, the<br />

carnival-like festivities reach their climax with the holiday<br />

“Tweede Nuwe Jaar” (“Second New Year”). Thousands of<br />

people in brightly coloured and elaborate costumes sing<br />

and dance as they parade through the city. <strong>The</strong>y are armed<br />

with drums, trumpets and colourful umbrellas – that match<br />

their costumes, of course – and whistles that hang <strong>from</strong><br />

their necks. <strong>The</strong> so-called “Coon Carnival“ is a celebration<br />

of the mixed culture found in South Africa’s “mother city”<br />

that can be traced back to Malaysia, New Orleans, Africa,<br />

Holland and England. <strong>The</strong> colourful parade has its roots<br />

in the people’s parades after the abolishment of slavery<br />

in the 19th century. Coloured people remained wage<br />

slaves at that time, but because they didn’t have to serve<br />

the white people on “Tweede Nuwe Jaar” they used this<br />

day to celebrate. Ever since Nelson Mandela took part in<br />

the festivities as a masked “coon” among the lively crowd<br />

nine years ago, it’s been official: <strong>The</strong> “Coon Carnival” is<br />

a part of the new South Africa.<br />

Candice du Randt, Sales Manager,<br />

Rohlig Grindrod, South Africa<br />

A Big Deal<br />

New Year’s in New York – “a big deal”! People <strong>from</strong><br />

around the globe come to the city that never sleeps to<br />

celebrate New Year’s. <strong>The</strong> preparations for the gigantic<br />

party are already in full swing the day before, and New York<br />

City seems to be one huge construction site. <strong>The</strong>n on the<br />

31 December more than 500,000 people gather at Times<br />

Square in the heart of Manhattan. Spellbound, they (and<br />

nearly a billion people in front of the television screen)<br />

watch and cheer at exactly 23:59 p.m. as a sparkling ball,<br />

the legendary “New Year’s Eve Ball”, slowly drops <strong>from</strong> the<br />

top of building number one. <strong>The</strong>y are “ringing in” the New<br />

Year. After the “ball drop”, the masses of people pour into<br />

the countless clubs and bars in New York City. Tickets<br />

have to be purchased up to a year in advance. Nevertheless,<br />

most of the bars are crowded to overflowing. Those<br />

who have lived in New York for a long time like to avoid<br />

Times Square altogether: Many prefer to celebreate New<br />

Year’s far away <strong>from</strong> the (tourist) chaos, with their families<br />

or at private parties.<br />

Thomas Gilgen, Branch Manager New York Office,<br />

<strong>Weiss</strong>-Röhlig USA<br />

Lion Dance into the Year of the Rat<br />

<strong>The</strong> festivities surrounding the Chinese New Year begin<br />

in Hong Kong on the second new moon after the winter<br />

solstice. For 15 days, they shape the life of the former<br />

British crown colony. <strong>The</strong> families have already cleaned<br />

their homes <strong>from</strong> top to bottom to sweep out the bad luck<br />

<strong>from</strong> the past years and make room for the good luck that<br />

is to come. <strong>The</strong> Lion Dance at the start of the New Year<br />

festivities is the traditional way of welcoming the deities of<br />

the heavens and earth. On the following day, the Chinese<br />

pray to their ancestors and the gods. In the coming year, 7<br />

February will be the day when the Year of the Rat moves on<br />

into the Year of the Pig. On this occasion, the government<br />

organises a gigantic fireworks display in Victoria Harbour.<br />

People wish each other Happy New Year by say ing “Mit Xin<br />

Nian Kuai Le” (in Mandarin) or “Gong hay fat choy” (in Cantonese).<br />

Even with all of the Chinese traditions there is still<br />

room for a touch of the “West”: In Hong Kong there are a<br />

good number of people who also celebrate the Western<br />

New Year with “countdown parties” on 31 December.<br />

Monica Tang, <strong>Weiss</strong>-Röhlig Hong Kong<br />

Life according to the Lunar<br />

Calendar<br />

In Dubai, 1 January is just like any other day of the year<br />

as the local people don’t celebrate the Western New Year at<br />

all. <strong>The</strong> Islamic calendar doesn’t begin with the birth of<br />

Christ but rather with the Hijra, the departure of<br />

the prophet Mohammed <strong>from</strong> Mecca to Medina. For this<br />

reason, the Islamic calendar is also called the “emigration”<br />

calendar in Arabic. It is solely a lunar calendar and,<br />

depending on the phase of the moon, is ten or eleven days<br />

shorter than the Gregorian solar calendar. According to this<br />

calendar, the Islamic world is currently in the year 1428, until<br />

the New Year begins on 10 January 2008.<br />

Most foreigners invite friends into their homes on New<br />

Year’s to spend the last day of the year with them. I personally<br />

like to cook something special. Organising sparkling<br />

wine and beer can be quite a challenge. A special licence is<br />

required in Dubai to be able to purchase beverages that<br />

contain alcohol. This year I’m going to take off a few days so<br />

that I can celebrate New Year’s at home in Austria.<br />

Bernd Dona, Management Assistant Dubai Office,<br />

<strong>Weiss</strong>-Röhlig UAE<br />

Imprint: orange globe, the customer magazine of <strong>Gebrüder</strong> <strong>Weiss</strong> Ges.m.b.H.. Media owner, editor, publisher: <strong>Gebrüder</strong> <strong>Weiss</strong> Ges.m.b.H., Bundesstrasse 110,<br />

6923 Lauterach, Austria. Responsible for the content: Michael Büchele, T +43.5223.206.441. Editorial staff: Silke Lechner, T +43.5223.206.449. Production:<br />

Raimund Fink, Design: Dalpra&Partner, Götzis, Planning and language adaptation: Markus Grabher, grafikdesign.com, Print: Buchdruckerei Lustenau<br />

Secret Recipes and Dreams<br />

of Footballing Fame<br />

Weeks before New Year’s Eve, Chilean families are<br />

already busy discussing which aunt is going to prepare<br />

the culinary delights and which uncle will take care of<br />

the special alcoholic beverages. An “empanada” is a<br />

traditional part of the meal, which is a delicious pastry<br />

turnover with cheese or grandma’s secret mincemeat<br />

filling. And the barbeque is on in front of every house.<br />

<strong>The</strong>re are ribs, steaks and spicy “chorizo” sausages.<br />

Neighbours stop by to try a taste of this or that. And<br />

there are plenty of drinks. You’ll always find the national<br />

drink “Pisco Sour”, which is a cocktail made of Pisco<br />

brandy, lime juice, syrup, egg whites and ice.<br />

<strong>The</strong> boys play football in the street and dream of being<br />

Ronaldhino, or fly kites that they can hardly see anymore in<br />

the dark of the night. All the while, the adults sit together<br />

outside and indulge in memories of the past: <strong>The</strong> men tell<br />

stories to anyone who will listen about their former football<br />

talent; the women about the beauty they had in their<br />

youth.<br />

At midnight, when colourful fireworks light up the sky,<br />

they jump up and down together and hug and kiss each<br />

other. Between the loud sounds of Latino music you can<br />

hear the congratulations: “Feliz año nuevo!”<br />

Anthony Roe, Managing Director Santiago Office,<br />

Röhlig Chile<br />

“Put a shrimp on the barby!”<br />

A typical expression in Australia. Celebrating New<br />

Year’s in shorts and a t-shirt – what sounds like a dream to<br />

any European, is something that is completely normal<br />

“down under”. Most “blokes and sheilas” bring in the New<br />

Year with friends in the back garden over a nice barbecue<br />

and more than a few “Tooheys”. Just like in many other<br />

parts of the world, there are many fireworks displays – the<br />

most spectacular of these is the New Year’s fireworks<br />

display in Sydney over the Harbour Bridge. But the<br />

weather has the final say if there are going to be rockets<br />

and the like at all: Uncontrolled fireworks could easily start<br />

a bush fire, and Australia is often home to strong winds<br />

at this time of the year. On New Year’s day everyone<br />

meets – where else – at the beach to surf, soak in some<br />

rays and relax.<br />

(A bit of Australian for you: barby = BBQ, bloke: fellow,<br />

sheila: lady, Tooheys: Australian beer)

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