CalWORKs Policy Handbook - Department of Human Services ...

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C-IV Implementation: Phase One, Continued QR 7 due 10/12 (no RE) – received complete procedure Effective 10/3/12, EWs were instructed to use the following procedure when processing a Complete QR 7 due in 10/12 when the RE was not due in 10/12. Step Action 1 Review the case and QR 7 to determine if the case meets the AR/CO criteria listed above, and: If the case is… Then… An AR/CO case, Go to Step 2. Not an AR/CO, Go to Step 3. 2 Set Case Flag, titled “AR/CO Case”. 3 Process the QR 7 according to current policy. 4 Journal actions taken, including the following: AR/CO determination, Outstanding verification, and Income determination. Continued on next page IIN #12-074 (12/12) DM:KA:ts PAGE 6 OF 29
C-IV Implementation: Phase One, Continued QR 7 due 10/12 (no RE) – received incomplete procedure Effective 10/3/12, the following instructions were provided for processing an Incomplete QR 7 due in 10/12 when the RE was not due in 10/12. Step Action 1 Review the case and QR 7 to determine if the case meets the AR/CO criteria listed above, and: If the case is… Then… An AR/CO case, Go to Step 2. Not an AR/CO, Process the incomplete QR 7 per current policy, and Go to Step 4. 2 Determine the reason the QR 7 is incomplete, and: If the QR 7 is incomplete due to… A change in income or household composition, A reason other than an income or household composition change, 3 Set Case Flag, titled “AR/CO Case”. 4 Journal actions taken, including the following: AR/CO determination, Outstanding verification, and Income determination. Then… Do not send the NA 960 Y, Send the VER 100 – Verification Request List and allow the customer 10 days to provide the required verification, Identify the QR 7 status in C- IV as Received, Set the following Task: Verif Due, and Go to Step 3. Process the QR 7 as if complete, and Go to Step 3. Continued on next page IIN #12-074 (12/12) DM:KA:ts PAGE 7 OF 29
Page 1 and 2: CalWORKs Policy Handbook San Bernar
Page 3 and 4: INTERIM INSTRUCTION NOTICE #13-021,
Page 9 and 10: Interim Instruction Notice #13-007,
Page 13 and 14: County of San Bernardino Human Serv
Page 15 and 16: C-IV Implementation: Phase One Intr
Page 17: C-IV Implementation: Phase One, Con
Page 21 and 22: C-IV Implementation: Phase One, Con
Page 23 and 24: Reporting Requirements Introduction
Page 25 and 26: Reporting Requirements, Continued M
Page 27 and 28: Reporting Requirements, Continued V
Page 29 and 30: Income Budgeting Prospective budget
Page 31 and 32: Income Budgeting, Continued Income
Page 33 and 34: Income Budgeting, Continued Excess
Page 35 and 36: Interface Between CalWORKs AR/CO an
Page 37 and 38: Case Movement Case movement between
Page 39 and 40: Case Movement, Continued Time Limit
Page 41 and 42: Conversion, Continued Forms The fol
Page 45 and 46: Login Authorized users that have be
Page 47 and 48: To perform a match search, type in
Page 49 and 50: POP Tracking Sheet EW Name EW File
Page 59 and 60: County of San Bernardino Human Serv
Page 67 and 68: Table of Contents CalWORKs POLICY H
Page 69 and 70:
Table of Contents, Continued Divers
Page 71 and 72:
INTERIM INSTRUCTION NOTICE #13-025,
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
County of San Bernardino Human Serv
Page 79 and 80:
INTERIM INSTRUCTION NOTICE #12-049
Page 81 and 82:
Overview Application/Re-Evaluation/
Page 83 and 84:
Application Overview Introduction T
Page 85 and 86:
Application Overview, Continued Sta
Page 87 and 88:
Application Overview, Continued The
Page 89 and 90:
Advance Eligibility Determination P
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
C4Yourself e-Application, Continued
Page 97 and 98:
Obtaining and Evaluating Evidence I
Page 99 and 100:
Application Processing Time Frames,
Page 101 and 102:
CalWORKs Denial - Medi-Cal Applicat
Page 103 and 104:
Rescind of Denial Introduction Ther
Page 105 and 106:
Social Security Number (SSN), Conti
Page 107 and 108:
Beginning Date of Aid (BDA) for New
Page 109 and 110:
Immediate Need (IN) Introduction Im
Page 111 and 112:
Immediate Need (IN), Continued IN p
Page 113 and 114:
Immediate Need (IN), Continued IN t
Page 115 and 116:
Restoration of Eligibility and Bene
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Foster Care (FC) - Miller vs. Youak
Page 127 and 128:
Foster Care (FC) - Miller vs. Youak
Page 129 and 130:
Dependents/Wards of the Court, Cont
Page 131 and 132:
Extended CalWORKs for Young Adults
Page 133 and 134:
Extended CalWORKs for Young Adults,
Page 135 and 136:
Extended CalWORKs for Young Adults,
Page 137 and 138:
Re-Evaluations (REs): Basic Informa
Page 139 and 140:
Re-Evaluation (RE) Procedure, Conti
Page 141 and 142:
Setting Re-Evaluation (RE) Dates In
Page 143 and 144:
Setting Re-Evaluation (RE) Dates, C
Page 145 and 146:
Add Person Introduction This sectio
Page 147 and 148:
Beginning Date of Aid (BDA) for Add
Page 149 and 150:
Beginning Date of Aid (BDA) Example
Page 151 and 152:
Beginning Date of Aid (BDA) Example
Page 153 and 154:
Beginning Date of Aid (BDA) Chart,
Page 155 and 156:
Add Person Results in Ineligibility
Page 157 and 158:
Page 159 and 160:
Page 161 and 162:
Rules for Newborns, Continued Newbo
Page 163 and 164:
Unborn/Pregnancy Special Needs (PSN
Page 165 and 166:
Change of Payee Introduction This s
Page 167 and 168:
Overview Domestic Abuse Introductio
Page 169 and 170:
Domestic Abuse: Program Information
Page 171 and 172:
Domestic Abuse: Program Information
Page 173 and 174:
Safe At Home Program Introduction T
Page 175 and 176:
Service Providers Introduction This
Page 177 and 178:
Basic Diversion Information Introdu
Page 179 and 180:
Basic Diversion Information, Contin
Page 181 and 182:
The Diversion Process Introduction
Page 183 and 184:
Making the Diversion Decision: A Co
Page 185 and 186:
Issuing Diversion: The Process Intr
Page 187 and 188:
Diversion Issued via Warrant/EBT In
Page 189 and 190:
Secondary Diversion Introduction Th
Page 191 and 192:
The Impact of Diversion on Time Lim
Page 193 and 194:
When a Diversion Recipient Reapplie
Page 195 and 196:
Overview Statewide Finger Imaging S
Page 197 and 198:
Statewide Finger Imaging System (SF
Page 199 and 200:
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
Page 207 and 208:
Table of Contents CalWORKs POLICY H
Page 209 and 210:
Overview Deprivation Introduction D
Page 211 and 212:
Death Deprivation Introduction This
Page 213 and 214:
Incapacity Deprivation, Continued D
Page 215 and 216:
Unemployment Deprivation Introducti
Page 217 and 218:
Unemployment Deprivation, Continued
Page 219 and 220:
Absence Deprivation, Continued Exam
Page 221 and 222:
Absence Deprivation for Unborns and
Page 223 and 224:
Overview Child Support Requirements
Page 225 and 226:
Child Support Requirements, Continu
Page 227 and 228:
Child Support Good Cause Procedures
Page 229 and 230:
Child Support Good Cause Procedures
Page 231 and 232:
Child Support Non-Cooperation Intro
Page 233 and 234:
Child Support Non-Cooperation, Cont
Page 235 and 236:
Child Support Voluntary Declaration
Page 237 and 238:
Child Support Unmarried Father (UMF
Page 239 and 240:
Child Support Services Referral Pro
Page 241 and 242:
Page 243 and 244:
Page 245 and 246:
Overview Assistance Unit/Responsibl
Page 247 and 248:
Caretaker Relatives: Required Relat
Page 249 and 250:
Proof of Relationship Introduction
Page 251 and 252:
Care and Control of a Child Introdu
Page 253 and 254:
Nonparent Caretaker Relatives: Need
Page 255 and 256:
Overview Assistance Unit Introducti
Page 257 and 258:
Assistance Unit Basics, Continued M
Page 259 and 260:
Assistance Unit (AU) Members Introd
Page 261 and 262:
Assistance Unit (AU) Members, Conti
Page 263 and 264:
Non-AU Members Introduction Non-AU
Page 265 and 266:
Excluded Members Introduction Exclu
Page 267 and 268:
Non-persons Introduction Non-person
Page 269 and 270:
Non-persons, Continued Wraparound T
Page 271 and 272:
California Registered Domestic Part
Page 273 and 274:
Overview Temporary Absence Introduc
Page 275 and 276:
Temporary Absence: Exceptions to th
Page 277 and 278:
Examples of Temporary Absence Intro
Page 279 and 280:
Page 281 and 282:
Table of Contents, Continued The Ca
Page 283 and 284:
Transition Process Overview This se
Page 285 and 286:
Case Management Vendors Overview Th
Page 287 and 288:
The Cal-Learn Program Overview This
Page 289 and 290:
The Cal-Learn Program, Continued Ca
Page 291 and 292:
Cal-Learn Registration Overview Thi
Page 293 and 294:
Cal-Learn Participation Overview Th
Page 295 and 296:
Cal-Learn Participation, Continued
Page 297 and 298:
Cal-Learn Supportive Services, Cont
Page 299 and 300:
Page 301 and 302:
Page 303 and 304:
Page 305 and 306:
Page 307 and 308:
Bonuses and Penalties Overview This
Page 309 and 310:
Bonuses and Penalties, Continued Au
Page 311 and 312:
Bonuses and Penalties, Continued Ho
Page 313 and 314:
Ending Cal-Learn Participation, Con
Page 315 and 316:
Page 317 and 318:
Page 319 and 320:
Page 321 and 322:
Page 323 and 324:
Overview, Continued Contents (conti
Page 325 and 326:
Proof of Child’s Age Introduction
Page 327 and 328:
Verifying a Child’s Age Introduct
Page 329 and 330:
Eligibility Requirements: 18 Year-O
Page 331 and 332:
18 Year-Olds with Disabilities, Con
Page 333 and 334:
18 Year-Olds with Disabilities, Con
Page 335 and 336:
Maximum Family Grant (MFG): Overvie
Page 337 and 338:
MFG: Applying the MFG Rule and Exem
Page 339 and 340:
MFG Determinations - Examples of Fa
Page 341 and 342:
MFG: Eligibility Requirements Intro
Page 343 and 344:
MFG Child Only AU Introduction This
Page 345 and 346:
Immunizations Introduction This sec
Page 347 and 348:
Verification of Immunization: The F
Page 349 and 350:
Verification of Immunization: Ongoi
Page 351 and 352:
Imposing the Immunization Penalty I
Page 353 and 354:
School Attendance: Overview and Def
Page 355 and 356:
School Attendance: Rules Introducti
Page 357 and 358:
School Attendance: Verification Int
Page 359 and 360:
School Attendance: Penalty Introduc
Page 361 and 362:
School Attendance: Imposing the Pen
Page 363 and 364:
Minor Parents Introduction This sec
Page 365 and 366:
Forms: Minor Parent in an Acceptabl
Page 367 and 368:
Exemptions from the Acceptable Livi
Page 369 and 370:
Minors Living Independently Introdu
Page 371 and 372:
Children and Family Services (CFS)
Page 373 and 374:
Summary: Examples of Required Forms
Page 375 and 376:
Completing Casework after the CFS R
Page 377 and 378:
When the Second Parent of the Minor
Page 379 and 380:
Teens Turning 18 Years Old - Seamle
Page 381 and 382:
Page 383 and 384:
Page 385 and 386:
The Cal-Learn Program Introduction
Page 387 and 388:
The Cal-Learn Program, Continued Wh
Page 389 and 390:
Cal-Learn Referral Procedures Intro
Page 391 and 392:
Cal-Learn Registration Introduction
Page 393 and 394:
Beginning Cal-Learn Participation,
Page 395 and 396:
Cal-Learn Supportive Services Intro
Page 397 and 398:
Page 399 and 400:
Page 401 and 402:
Page 403 and 404:
Page 405 and 406:
Page 407 and 408:
Cal-Learn Bonuses and Penalties, Co
Page 409 and 410:
Cal-Learn Penalty Introduction This
Page 411 and 412:
Ending Cal-Learn Participation Intr
Page 413 and 414:
Overview Residency Introduction Thi
Page 415 and 416:
Basic Residency Requirements, Conti
Page 417 and 418:
When Families Move, Continued How e
Page 419 and 420:
Absence from California, Continued
Page 421 and 422:
Contacting Other Counties or States
Page 423 and 424:
Contacting Other Counties or States
Page 425 and 426:
Establishing a Mailing Address Intr
Page 427 and 428:
Homecall and Special Investigation
Page 429 and 430:
Page 431 and 432:
Table of Contents, Continued Jay Tr
Page 433 and 434:
Citizens Introduction Most recipien
Page 435 and 436:
Notes about the HS 623 (E/S) Proces
Page 437 and 438:
Federal Deficit Reduction Act Intro
Page 439 and 440:
Federal Deficit Reduction Act, Cont
Page 441 and 442:
Page 443 and 444:
Page 445 and 446:
Child Citizenship Act of 2000, Cont
Page 447 and 448:
Noncitizen Eligibility Identifying
Page 449 and 450:
Noncitizen Status Verification Requ
Page 451 and 452:
Funding the CalWORKs Grant Noncitiz
Page 453 and 454:
S/O Exception: Veterans or Active D
Page 455 and 456:
Combining Work Quarters Sharing cou
Page 457 and 458:
Non-countable Work Quarters Quarter
Page 459 and 460:
How the SSA Calculates Quarters Int
Page 461 and 462:
S/O Exception: Cuban and Haitian Im
Page 463 and 464:
S/O Exception: Withheld Deportation
Page 465 and 466:
Afghan and Iraqi Special Immigrants
Page 467 and 468:
Afghan and Iraqi Special Immigrants
Page 469 and 470:
Noncitizens: Aid Categories and MED
Page 471 and 472:
Identifying Refugees How to identif
Page 473 and 474:
RCA for Unaccompanied Minor Refugee
Page 475 and 476:
RCA: Refugees Not Linked to CalWORK
Page 477 and 478:
Refugee Help from Other Agencies Ru
Page 479 and 480:
Voluntary Agency (VOLAG) List Names
Page 481 and 482:
Sponsored Noncitizens - Overview, C
Page 483 and 484:
Sponsored Noncitizens - Determining
Page 485 and 486:
Sponsored Noncitizens - Determining
Page 487 and 488:
Sponsored Noncitizens - Exemptions
Page 489 and 490:
Battered Noncitizens Overview Certa
Page 491 and 492:
Noncitizen Victims of Human Traffic
Page 493 and 494:
Page 495 and 496:
Page 497 and 498:
Noncitizen Child Victims of Human T
Page 499 and 500:
Ineligible Noncitizens Ineligibilit
Page 501 and 502:
Page 503 and 504:
Page 505 and 506:
Young Child Exemptions (YCEs) Intro
Page 507 and 508:
Young Child Exemptions (YCEs), Cont
Page 509 and 510:
Reengagement Requirements, Continue
Page 511 and 512:
Reengagement Requirements, Continue
Page 513 and 514:
Young Child Exemption (YCE) Reengag
Page 515 and 516:
WTW 2 - WTW Plan Activity Assignmen
Page 517 and 518:
WTW 24-Month Time Clock, Continued
Page 519 and 520:
Page 521 and 522:
Page 523 and 524:
Exempt Volunteers Introduction This
Page 525 and 526:
Exemption Welfare-To-Work (WTW) 24-
Page 527 and 528:
Overview Work Requirements Introduc
Page 529 and 530:
Overview of Programs Introduction T
Page 531 and 532:
Welfare-to-Work (WTW) Participation
Page 533 and 534:
Welfare-to-Work (WTW) Participation
Page 535 and 536:
Exemption Reasons Introduction This
Page 537 and 538:
Exemption Reasons, Continued Exempt
Page 539 and 540:
Exemption Reasons, Continued Care o
Page 541 and 542:
Introduction to the Work Participat
Page 543 and 544:
Initiating Participation Introducti
Page 545 and 546:
Acting on Changes During Participat
Page 547 and 548:
Sanctions, Continued Who is sanctio
Page 549 and 550:
Sanction Procedures, Continued Sanc
Page 551 and 552:
Other Actions Related to Sanctions
Page 553 and 554:
Other Actions Related to Sanctions,
Page 555 and 556:
Cooperation After a Sanction, Conti
Page 557 and 558:
CIMC Registration Procedures Introd
Page 559 and 560:
Page 561 and 562:
Basic Resources Introduction This s
Page 563 and 564:
Basic Resources, Continued Recordin
Page 565 and 566:
Identifying Resources, Continued Ex
Page 567 and 568:
Resource Table, Continued Resource
Page 569 and 570:
Eligibility Determination Process I
Page 571 and 572:
Motor Vehicle Value Determination,
Page 573 and 574:
Motor Vehicle Value Determination,
Page 575 and 576:
Real Estate Value Determination Int
Page 577 and 578:
Lien Process Introduction If the cu
Page 579 and 580:
Lien Process, Continued Lien proced
Page 581 and 582:
Restricted Accounts Introduction Th
Page 583 and 584:
Restricted Accounts, Continued Veri
Page 585 and 586:
Retirement/Educational Accounts Int
Page 587 and 588:
Overview Income Introduction Income
Page 589 and 590:
Definitions and Terms, Continued In
Page 591 and 592:
Income Treatment and Verification C
Page 593 and 594:
Page 595 and 596:
Page 597 and 598:
Page 599 and 600:
Page 601 and 602:
Page 603 and 604:
Availability of Child Support Incom
Page 605 and 606:
Potentially Available Income County
Page 607 and 608:
Potentially Available Income, Conti
Page 609 and 610:
Veteran’s Affairs (VA) Benefits,
Page 611 and 612:
Reasonably Anticipated Income, Cont
Page 613 and 614:
Examples - Reasonably Anticipated I
Page 615 and 616:
Earned Income Basics Gross pay or g
Page 617 and 618:
Paid Work Experience (WEX) Introduc
Page 619 and 620:
Self-employment, Continued Identify
Page 621 and 622:
Roomer/Boarder and Self-employment
Page 623 and 624:
Self-employment as a Child Care Pro
Page 625 and 626:
Income In-Kind (IIK) Definition Inc
Page 627 and 628:
Income In-Kind (IIK), Continued Nee
Page 629 and 630:
Unrelated Adult Male (UAM), Continu
Page 631 and 632:
Income from Property Income from pr
Page 633 and 634:
Unemployment Insurance Benefits (UI
Page 635 and 636:
Pensions Treatment of pension incom
Page 637 and 638:
General Payroll Information and Exa
Page 639 and 640:
Page 641 and 642:
Page 643 and 644:
Page 645 and 646:
Table of Contents, Continued SECTIO
Page 647 and 648:
Overview Reporting Introduction Thi
Page 649 and 650:
Definitions and Terms Overview This
Page 651 and 652:
Overview Section 2 Reporting Requir
Page 653 and 654:
Quarterly Report (QR 7), Continued
Page 655 and 656:
Overview Section 3 Quarterly Report
Page 657 and 658:
Quarterly Report - The process Intr
Page 659 and 660:
Other Required Forms Introduction T
Page 661 and 662:
QR 7 Completeness Criteria Introduc
Page 663 and 664:
QR 7 Completeness Criteria, Continu
Page 665 and 666:
QR 7 - Request to Stop Benefits Int
Page 667 and 668:
QR 7 Completeness - Part 1, Continu
Page 669 and 670:
QR 7 Completeness - Part 2 Introduc
Page 671 and 672:
QR 7 Completeness - Income Verifica
Page 673 and 674:
QR 7 Completeness - Address Change
Page 675 and 676:
Overview Section 5 Processing a Com
Page 677 and 678:
Processing an Incomplete QR 7 Intro
Page 679 and 680:
Processing an Incomplete QR 7, Cont
Page 681 and 682:
Examples of a Complete QR 7 Introdu
Page 683 and 684:
Examples of an Incomplete QR 7 Intr
Page 685 and 686:
Good Cause Introduction A customer
Page 687 and 688:
Overview Section 6 Mandatory Mid-qu
Page 689 and 690:
Income Reporting Threshold (IRT) In
Page 691 and 692:
Income Reporting Threshold (IRT), C
Page 693 and 694:
Drug Felony Convictions, Fleeing Fe
Page 695 and 696:
Reduction in ABAWD Work Hours Intro
Page 697 and 698:
Voluntary Mid-quarter Reports Intro
Page 699 and 700:
Changes in Income, Continued Requir
Page 701 and 702:
Changes in Assistance Unit (AU)/Hou
Page 703 and 704:
Overview Section 8 Annual Reporting
Page 705 and 706:
Reporting Requirements, Continued M
Page 707 and 708:
Reporting Requirements, Continued V
Page 709 and 710:
Case Transition Introduction Under
Page 711 and 712:
Page 713 and 714:
Overview Special Needs Introduction
Page 715 and 716:
Pregnancy Special Needs (PSN) - Bas
Page 717 and 718:
Determining PSN Payment Time Frames
Page 719 and 720:
PSN Examples Introduction This sect
Page 721 and 722:
Overview Section 2 Recurring Specia
Page 723 and 724:
Recurring Special Needs - Basics, C
Page 725 and 726:
Determining Recurring Special Needs
Page 727 and 728:
Overview Section 3 Nonrecurring Spe
Page 729 and 730:
Nonrecurring Special Needs - Paymen
Page 731 and 732:
Overview Section 4 Homeless Assista
Page 733 and 734:
Homeless Assistance - Basics Introd
Page 735 and 736:
Homeless Assistance - Basics, Conti
Page 737 and 738:
Determining Homelessness - Examples
Page 739 and 740:
Determining Homelessness - Examples
Page 741 and 742:
Homeless Assistance Payment Indicat
Page 743 and 744:
Once-in-a-lifetime, Continued Requi
Page 745 and 746:
Temporary Homeless Assistance, Cont
Page 747 and 748:
Homeless Management Information Sys
Page 749 and 750:
Homeless Management Information Sys
Page 751 and 752:
Permanent Homeless Assistance, Cont
Page 753 and 754:
Permanent Homeless Assistance - Arr
Page 755 and 756:
Page 757 and 758:
Page 759 and 760:
Permanent Homeless Assistance - Hou
Page 761 and 762:
Permanent Homeless Assistance - Uti
Page 763 and 764:
Homeless Assistance Overpayments In
Page 765 and 766:
Returned Homeless Assistance Warran
Page 767 and 768:
Table of Contents, Continued MBSAC
Page 769 and 770:
Overview Budgeting Introduction All
Page 771 and 772:
Minimum Basic Standard of Adequate
Page 773 and 774:
Exempt MAP Eligibility Introduction
Page 775 and 776:
Exempt MAP Eligibility Determinatio
Page 777 and 778:
MAP Change - When to Make Change in
Page 779 and 780:
MAP Change - Examples Introduction
Page 781 and 782:
MAP Change - Examples, Continued Ex
Page 783 and 784:
Overview Budgeting Reasonably Antic
Page 785 and 786:
Reasonably Anticipated Income, Cont
Page 787 and 788:
Income Averaging Introduction Once
Page 789 and 790:
Income Averaging, Continued Income
Page 791 and 792:
Stable Income Introduction Income i
Page 793 and 794:
Fluctuating Income Introduction Inc
Page 795 and 796:
Fluctuating Income, Continued Estim
Page 797 and 798:
Fluctuating Income, Continued Examp
Page 799 and 800:
Financial Eligibility Introduction
Page 801 and 802:
Applicant Financial Eligibility Tes
Page 803 and 804:
Recipient Financial Eligibility Tes
Page 805 and 806:
MBSAC and MAP Chart, Continued MBSA
Page 807 and 808:
MBSAC and MAP Chart, Continued MBSA
Page 809 and 810:
Mandatory Mid-quarter Changes Intro
Page 811 and 812:
Income Reporting Threshold (IRT), C
Page 813 and 814:
Drug Felony Convictions, Fleeing Fe
Page 815 and 816:
County-initiated Mid-quarter Action
Page 817 and 818:
Budgeting County-initiated Changes,
Page 819 and 820:
Budgeting County-initiated Changes
Page 821 and 822:
Voluntary Mid-quarter Changes Intro
Page 823 and 824:
Voluntary Mid-quarter Changes in In
Page 825 and 826:
Voluntary Mid-quarter Changes in In
Page 827 and 828:
Examples - Voluntary Mid-quarter Ch
Page 829 and 830:
Examples - Voluntary Mid-quarter Ch
Page 831 and 832:
Intake Mid-quarter Report Examples
Page 833 and 834:
Changes in Family Composition, Cont
Page 835 and 836:
Examples - Changes in Family Compos
Page 837 and 838:
Medi-Cal Eligibility for Add Person
Page 839 and 840:
Examples - Mid-quarter Request for
Page 841 and 842:
Examples - Mid-quarter Request for
Page 843 and 844:
Third Party Information Known to th
Page 845 and 846:
Examples - Third Party Information,
Page 847 and 848:
Treatment of Multiple Mid-quarter C
Page 849 and 850:
Examples - Multiple Mid-quarter Cha
Page 851 and 852:
Examples - Budgeting Multiple Mid-q
Page 853 and 854:
Examples - Budgeting Multiple Mid-q
Page 855 and 856:
Annual Reporting, Income Budgeting
Page 857 and 858:
Annual Reporting, Income Budgeting,
Page 859 and 860:
Annual Reporting, Income Budgeting,
Page 861 and 862:
Interface Between CalWORKs AR/CO an
Page 863 and 864:
Interface Between CalWORKs AR/CO an
Page 865 and 866:
Overview and Definitions Policy The
Page 867 and 868:
Overview and Definitions, Continued
Page 869 and 870:
Overpayment Identification and Resp
Page 871 and 872:
Overpayment Examples Introduction T
Page 873 and 874:
Overpayment Examples, Continued Exa
Page 875 and 876:
Overpayment Procedures Overview An
Page 877 and 878:
Overpayment Procedures, Continued A
Page 879 and 880:
Methods of Overpayment Recoupment I
Page 881 and 882:
Methods of Overpayment Recoupment,
Page 883 and 884:
Underpayments Introduction Underpay
Page 885 and 886:
Table of Contents, Continued Electr
Page 887 and 888:
Overview Electronic Benefit Transfe
Page 889 and 890:
Electronic Benefit Transfer: Genera
Page 891 and 892:
Electronic Benefit Transfer: Genera
Page 893 and 894:
Terms and Definitions, Continued Te
Page 895 and 896:
Intake Process Introduction This se
Page 897 and 898:
EBT Host-to-Host EBT Host-to- Host
Page 899 and 900:
Cash Withdrawal at an Automated Tel
Page 901 and 902:
Elimination of Electronic Benefit T
Page 903 and 904:
Electronic Benefit Transfer (EBT) C
Page 905 and 906:
Card Problems Introduction This sec
Page 907 and 908:
Returned Electronic Benefit Transfe
Page 909 and 910:
Electronic Benefit Transfer (EBT) C
Page 911 and 912:
Payee Changes, Continued Continuati
Page 913 and 914:
Designating an Electronic Benefit T
Page 915 and 916:
Electronic Benefit Transfer (EBT) P
Page 917 and 918:
Electronic Benefit Transfer (EBT) P
Page 919 and 920:
Electronic Benefit Transfer (EBT) I
Page 921 and 922:
Dormant Accounts Introduction This
Page 923 and 924:
Expunged Accounts Introduction This
Page 925 and 926:
Overview Direct Deposit Introductio
Page 927 and 928:
Direct Deposit: Definitions Definit
Page 929 and 930:
Direct Deposit: What to tell the Cu
Page 931 and 932:
Direct Deposit: Process Signing up
Page 933 and 934:
Rejected Deposits Rejected EFT depo
Page 935 and 936:
Verifying Direct Deposit Identifyin
Page 937 and 938:
Direct Deposit: Miscellaneous Funds
Page 939 and 940:
Direct Deposit: Miscellaneous, Cont
Page 941 and 942:
RESERVED FOR FUTURE USE CWPHB #4641
Page 943 and 944:
Page 945 and 946:
Stop Payments Overview There are ti
Page 947 and 948:
Stop Payments, Continued Exception
Page 949 and 950:
Counter Warrants and Priority Mail-
Page 951 and 952:
Returned Warrants Returned warrants
Page 953 and 954:
Warrant Pick-up, Continued Procedur
Page 955 and 956:
Emergency Grocery Assistance Introd
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Overview Discontinuance Introductio
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Notice of Action (NOA) Introduction
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Waiver of 10-day Notice Requirement
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Customer Requests Discontinuance, C
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Change of Payee Introduction A chan
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Foster Care Placement Introduction
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Sanctions, Continued Sanction and p
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Inter-County Transfers (ICTs)-Out,
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Post-benefits and Referrals Introdu
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Overview Medi-Cal Introduction All
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Continuing Medi-Cal Aid Codes Intro
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Post Medi-Cal Aid Code 38, Continue
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Refugee Medical Assistance (RMA) In
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Transitional Medi-Cal (TMC) Introdu
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Post Medi-Cal Aid Code 54 - Four Mo
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Companion Cases Introduction A Medi
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Qualified Medicare Beneficiaries (Q
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Accelerated Enrollment (AE) for Chi
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Deemed Eligible (DE) Infants Introd
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Deemed Eligible (DE) Infants, Conti
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Exception Eligible Report - Deemed
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California Children Services, Conti
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Methods of Medi-Cal Card Issuance I
Page 1005 and 1006:
Letters of Authorization (LOA) Intr
Page 1007 and 1008:
Retroactive Medi-Cal Introduction T
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Add Persons - Quarterly Reporting I
Page 1011 and 1012:
Overview Court Orders Background Th
Page 1013 and 1014:
Andreyeva v Anderson Overview Andre
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Quilla Beverly v Anderson Overview
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Nickols v Saenz, Continued Determin
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Kehrer v Saenz Overview The Kehrer
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Table of Contents, Continued State
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Program Integrity Division (PID) Ov
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Terms and Definitions, Continued Cl
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Terms and Definitions, Continued Pr
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PID - Fraud Investigation Unit (FIU
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Finding Discrepancies, Continued Re
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Resolving Discrepancies, Continued
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Fraud Detection, Continued Fraud is
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Homecall Referrals Procedures Intro
Page 1039 and 1040:
Income and Eligibility Verification
Page 1041 and 1042:
Customer Failure to Cooperate with
Page 1043 and 1044:
Quality Control (QC) Overview Quali
Page 1045 and 1046:
Customer Failure to Cooperate with
Page 1047 and 1048:
PID - Appeals Unit Overview The App
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State Hearings Overview The Appeals
Page 1051 and 1052:
Complaints Overview The Appeals Uni
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Intentional Program Violations (IPV
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Fleeing Felons and Probation/Parole
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Felony Drug Conviction, Continued E
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Page 1069 and 1070:
Overview Chapter 18 Time Limits Int
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Definitions Definitions Listed belo
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TANF and CalWORKs Clocks Introducti
Page 1075 and 1076:
TANF and CalWORKs Clocks, Continued
Page 1077 and 1078:
TANF and CalWORKs Clocks, Continued
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Who is Tracked Introduction In Cali
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Who is Tracked, Continued Aid code
Page 1083 and 1084:
CalWORKs Safety Net Program, Contin
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Page 1087 and 1088:
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What is Tracked Overview This secti
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What is Tracked, Continued Diversio
Page 1093 and 1094:
What is Tracked, Continued Other co
Page 1095 and 1096:
Changes in Work Registration and Ex
Page 1097 and 1098:
TANF Exemptions and Extenders Intro
Page 1099 and 1100:
CalWORKs Exemptions and Extenders,
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Overview Section 3 Reviewing Time O
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Time On Aid Reviews, Continued Time
Page 1105 and 1106:
Time On Aid (TOA) Notices Overview
Page 1107 and 1108:
Time On Aid (TOA) Notices, Continue
Page 1109 and 1110:
Eligibility Worker Time Limit Revie
Page 1111 and 1112:
Time Limit Exemption Request Introd
Page 1113 and 1114:
Exemption Request Determination, Co
Page 1115 and 1116:
TANF Exemptions Introduction The TA
Page 1117 and 1118:
TANF Exemptions, Continued Living i
Page 1119 and 1120:
TANF Exemptions, Continued Living i
Page 1121 and 1122:
Work Registration and Exception Cod
Page 1123 and 1124:
Overview Section 7 Time Limits Info
Page 1125 and 1126:
Basics of Time On Aid Reviews, Cont
Page 1127 and 1128:
Time Limit Review Actions, Continue
Page 1129 and 1130:
Obtaining Information to Complete T
Page 1131 and 1132:
Obtaining Information to Complete T
Page 1133 and 1134:
Time On Aid Review: Intake/Add Pers
Page 1135 and 1136:
Time On Aid Review: Intake/Add Pers
Page 1137 and 1138:
Time On Aid Review: Re-Evaluation (
Page 1139 and 1140:
Time On Aid (TOA) Review: CalWORKs
Page 1141 and 1142:
Time On Aid (TOA) Review: CalWORKs
Page 1143 and 1144:
Recording Database Information, Con
Page 1145 and 1146:
Page 1147 and 1148:
Page 1149 and 1150:
Identifying Extenders, Continued Be
Page 1151 and 1152:
CalWORKs: Action On Timing Out Intr
Page 1153 and 1154:
CalWORKs: Action On Timing Out, Con
Page 1155 and 1156:
Page 1157 and 1158:
Regionalized Grants Regionalized Gr
Page 1159 and 1160:
Region 1 MAP, MBSAC, and IIK Charts
Page 1161 and 1162:
Aid Codes Introduction This section
Page 1163 and 1164:
Aid Codes, Continued Safety Net aid
Page 1165 and 1166:
Aid Codes, Continued Diversion clai
Page 1167 and 1168:
"What's New" For your reference, yo
Page 1169 and 1170:
SAN BERNARDINO COUNTY HUMAN SERVICE
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CalWORKs Policy Handbook Letter #46
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Chapter 19- Charts, Tables and List
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CALWORKS POLICY HANDBOOK LETTER #46
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Chapter 19 - Charts, Tables and Lis
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CalWORKs Policy Handbook #4554, Con
Page 1297 and 1298:
Page 1299 and 1300:
CHAPTER 13 - Benefit Issuance, Cont
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CalWORKs Policy Handbook #4450, Con
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CHAPTER 19 - Charts, Tables and Lis
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Chapter 4 - Children and Eligibilit
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CALWORKS POLICY HANDBOOK LETTER #44
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Chapter 7 - Work Requirements, Cont
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Chapter 3 - Assistance Unit/Respons
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CalWORKs POLICY HANDBOOK LETTER #44
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CalWORKs POLICY HANDBOOK LETTER #44
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CalWORKs Policy Handbook, Continued
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CalWORKs Policy Handbook, Continued
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