Operations Management A Case Study of a Hotel - VEA
Operations Management A Case Study of a Hotel - VEA
Operations Management A Case Study of a Hotel - VEA
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<strong>Operations</strong> <strong>Management</strong> – A <strong>Case</strong> <strong>Study</strong> <strong>of</strong> a <strong>Hotel</strong><br />
While Viewing the Program<br />
1. List two inputs.<br />
2. Name two processes.<br />
3. Name one output <strong>of</strong> a hotel.<br />
4. Why is the layout <strong>of</strong> facilities important in a hotel?<br />
5. What is a Master Production Schedule used for?<br />
6. How do hotels ensure they keep their star ratings?<br />
7. How can technology assist with quality checks?<br />
8. Explain the importance <strong>of</strong> storage, as part <strong>of</strong> the facilities design and layout, for a hotel.<br />
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© Video Education Australasia Pty Ltd 2009<br />
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