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Information Circular - About TELUS

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isk versus reward<br />

Our compensation program incorporates many long-standing<br />

elements that are intended to ensure our compensation<br />

practices do not encourage excessive or inappropriate risktaking.<br />

For example:<br />

. our mix of short, medium and longer-term compensation<br />

encourages executives to take a balanced view and mitigates<br />

against excessive risk-taking or behaviour that is too<br />

conservative<br />

. at-target, only 12.5 per cent of an executive’s pay (annual<br />

performance bonus) is tied to short-term results, while 50 per<br />

cent is tied to long-term incentives (RSUs and options)<br />

. the annual performance bonus and medium-term incentives<br />

(EPSUs) are directly linked to, and determined by, corporate<br />

performance (as measured by the corporate scorecard)<br />

and individual performance<br />

. targets for performance metrics in the corporate scorecard<br />

are stress tested and generally made more difficult each<br />

year to promote continuous stretch and performance<br />

improvement year over year<br />

. EPSU (medium-term) awards are linked to share price<br />

performance and are reduced in proportion to a decline<br />

in share price during a performance year (but are not<br />

increased in proportion to an increase in share price<br />

during a performance year)<br />

. annual performance bonus and EPSU award payouts can<br />

be as low as zero, if minimum threshold levels of corporate<br />

and individual performance are not met, and are capped at<br />

200 per cent where corporate and individual performance<br />

objectives are exceeded, to prevent excessive payouts and<br />

to act as a disincentive against excessive risk-taking<br />

. individual performance objectives are tied to a strong team<br />

culture which precludes individual executives from acting<br />

unilaterally without clear leadership team knowledge,<br />

involvement or approval<br />

. long-term incentive awards can range from zero for an<br />

executive with a low PVAAM rating, to an amount that would<br />

place the total direct compensation (base salary + annual<br />

performance bonus + EPSU awards + RSU/option awards)<br />

at or near the 75th percentile of the comparator group<br />

for an executive who is determined to be a crucial resource<br />

to the Company based on his or her PVAAM rating<br />

48 . <strong>TELUS</strong> 2012 information circular<br />

. we require all of our executive vice-presidents to own at<br />

least 1x their annual base salary in Shares and the CEO to<br />

own at least 3x his annual base salary in Shares. Options,<br />

EPSUs and RSUs are not included in the calculation of an<br />

executive’s share ownership<br />

. long-term incentives are granted on an annual basis, based<br />

on performance, to encourage consistent performance year<br />

over year and to prevent behaviour that might be intended<br />

to maximize a multi-year award.<br />

The Board maintained its strong focus on risk oversight in<br />

2011 by considering the results of an extensive review that was<br />

conducted in three parts starting in 2010: an assessment of<br />

the adequacy of the Board’s framework for risk oversight, an<br />

assessment of the key enterprise risks and an in-depth risk<br />

analysis of our executive compensation programs. As a result<br />

of this review, in 2011, the Board formally expanded the<br />

Compensation Committee’s risk oversight activities by amending<br />

its terms of reference to include a mandatory annual review<br />

of the linkage between our pay practices and risk. In 2011, this<br />

assessment was conducted by the Committee’s independent<br />

consultant, Meridian, who concluded that there are appropriate<br />

measures in place to mitigate or balance any potential for<br />

undue risk-taking. Meridian based its assessment on a<br />

scorecard that reviewed 47 dimensions across the following<br />

five categories:<br />

. pay philosophy and governance<br />

. pay mix and balance<br />

. incentives and performance measurement<br />

. stock-based ownership guidelines<br />

. compensation policies and provisions.<br />

After considering the results of the assessment, the<br />

Compensation Committee did not identify any risks arising<br />

from the Company’s compensation policies and practices<br />

that would be reasonably likely to have a material adverse<br />

effect on the Company.

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