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Patient Safety Beneath the<br />

Surface<br />

Patricia Hercules, RN, MS<br />

Director System Clinical Education<br />

Memorial Hermann Healthcare System<br />

Houston, Texas, USA


Instrument “readiness” is a patient<br />

safety issue and is impacted by<br />

efforts to compensate for lack of<br />

readiness.<br />

Diving deep beneath the surface is<br />

revealing.<br />

Instrument readiness should be a<br />

nursing competency and is a “best<br />

practice.”


12 Hospitals-3 in Medical Center<br />

Greater than 3000 beds<br />

20,000 employees<br />

177 OR suites-3 HVI suites<br />

75,000 Surgical procedures<br />

$300 M uncompensated care<br />

3


Hospitals are in the Spotlight<br />

The Public is Watching<br />

The IOM Report-1999<br />

44,000-98,000 die in hospitals yearly<br />

The report that caused a frenzy<br />

The report that caused a national focus to<br />

increase the knowledge base about safety.<br />

Learning from errors with reporting<br />

systems<br />

Raising performance standards<br />

Implementing safety systems to ensure<br />

safe practices at the point of service<br />

Creating a culture of safety that focuses<br />

on systems rather than people


Operating Rooms s are in the Spotlight<br />

The Public is Watching<br />

The Joint Commission Sentinel Event<br />

Alerts<br />

Wrong site, wrong person, or wrong<br />

procedures<br />

1998-Initial review of 15 cases<br />

2001 –report on 150 surgical errors<br />

reported during procedures<br />

Unusual equipment or set-ups in the OR<br />

at 13%<br />

WHO Surgical Safety Checklist-2008<br />

Surgery at the rate of 234 M<br />

procedures/year<br />

Significant % have preventable<br />

complications and deaths<br />

OR Checklist launched-safer surgery<br />

Clear that sterile, functional, available<br />

instruments-time out phase


A term used to verify that instruments or<br />

associated equipment, or both, are<br />

IMMEDIATELY AVAILABLE<br />

FUNCTIONAL<br />

STERILE


Right<br />

Here


The Instrument<br />

Scramble!<br />

IMMEDIATELY AVAILABLE<br />

Process improvement<br />

becomes<br />

a real Key<br />

15,902 cases (2012 data)<br />

594 delays<br />

3.7%<br />

Causes:<br />

Equipment,<br />

Instruments<br />

Supplies not available


IMMEDIATELY AVAILABLE<br />

TOLEDO, OHIO<br />

70-80 procedures/day<br />

1400 instrument<br />

sets/trays<br />

Thousands of single<br />

items<br />

---------<br />

Instruments available<br />

64%<br />

36%-problems expected<br />

PROCESS STUDY<br />

Errors in instrument tray set ups<br />

• Missing instruments<br />

• Instrument tracking issues<br />

• Poor communication between<br />

departments<br />

• No regular repair schedules<br />

• Poorly trained staff.


IMMEDIATELY AVAILABLE<br />

Any hospital……<br />

Right Total Knee<br />

Replacement<br />

Implant inventory<br />

System<br />

Hasty selection<br />

process<br />

Elderly male patient….


It Works


What happens that makes<br />

it not work?<br />

Mishandled-Nonfunctioning<br />

Designed improperly-Nonfunctioning (hazardous)<br />

• Function (even in the tiniest places in the<br />

patient)<br />

• Capacity for reprocessing<br />

Repaired improperly-Nonfunctioning (hazardous)


Laparoscopic gallbladder grabber<br />

Grabber of laparoscopy set with crack in<br />

plastic sleeve covering end of instrumentpiece<br />

broken off in patient.<br />

Investigation?


Department<br />

Veteran<br />

Affairs-2007<br />

SPD-OR<br />

Coordination<br />

Study<br />

25% facilities-instrument trays<br />

or surgical case carts had<br />

instruments broken, incorrect,<br />

missing<br />

Occasionally receiving unsterile<br />

instruments<br />

Broken process in the flow from<br />

the SPD to the ORS<br />

Cause-unknowledgeable staff


Work arounds and substitutions to correct the<br />

availability issues<br />

Fetching from extra supplies<br />

Interchanging parts that don’t function<br />

properly -Grand Rounds (AORN)


MISHANDLING<br />

Source of Nonfunctioning


STACKING IS MISHANDLING<br />

“Instruments are treated<br />

like children’s toys or<br />

placed like tools in the tool<br />

box.”


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered<br />

trademark of Integrated Medical Systems International, Inc. All other marks are property of their<br />

respective owners, and IMS is not affiliated with those owners.<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved.


Scope Instruments<br />

Fragile scopes-easily damaged with<br />

stacking, transporting, and cleaning<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of<br />

Integrated Medical Systems International, Inc. All other marks are property of their respective owners, and<br />

IMS is not affiliated with those owners.<br />

Inner makings of a<br />

laparoscope or any other rigid<br />

scope-series of glass rods.


Basin placed on scope shaft<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered<br />

trademark of Integrated Medical Systems International, Inc. All other marks are property of their<br />

respective owners, and IMS is not affiliated with those owners.<br />

Stacking items on scope during<br />

transportation<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered<br />

trademark of Integrated Medical Systems International, Inc. All other marks are property of their<br />

respective owners, and IMS is not affiliated with those owners.


Laser burned scope tip<br />

® 2012 Integrated Medical Systems International, Inc. All rights<br />

reserved. IMS is a registered trademark of Integrated Medical Systems<br />

International, Inc. All other marks are property of their respective<br />

owners, and IMS is not affiliated with those owners.<br />

Failure to clean window with<br />

alcohol results in build-up of antifog<br />

compound<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved.<br />

Dust from improper transport<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered<br />

trademark of Integrated Medical Systems International, Inc. All other marks are property of their<br />

respective owners, and IMS is not affiliated with those owners.<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other marks are<br />

property of their respective owners, and IMS is not affiliated with those owners.<br />

Camera-cable has been<br />

wound too tight for a<br />

clear image<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other marks are<br />

property of their respective owners, and IMS is not affiliated with those owners.


STERILE<br />

IS THE PATIENT SAFE?


A Hospital in Texas- 2009<br />

Study Released-December 2011<br />

http://video.today.msnbc.msn.com/today/46479070#46479070<br />

(please access website for video)


Issue: Infections of Pseudomonas<br />

Aeruginosa , in a Texas hospital, April –May 2009<br />

Goal: Determine the source of the outbreak and<br />

prevent future infections<br />

Studies<br />

Environment samples-sinks, drains, water, samples from<br />

equipment<br />

Laboratory records reviewed<br />

Surgical procedures were observed<br />

Surgical equipment samples analyzed<br />

Instrument reprocessing practices reviewed<br />

Surgical instrument lumens inspected to assess cleanliness<br />

Endoscopic exam on the shaver handpiece and its cleaning<br />

practices


Results<br />

Endoscopic evaluation of Arthoscopic instruments<br />

revealed retained tissue in the lumen of the<br />

inflow/outflow cannulae and arthroscopic shaver hand<br />

piece.<br />

Changes in instrument reprocessing protocols were<br />

implemented<br />

Safety alert issued by US FDA about concern of retained<br />

tissue in arthroscopic shavers<br />

Conclusions<br />

SSI related to surgical instrument contamination with<br />

Pseudomonas during instrument reprocessing<br />

Retained tissue in inflow/outlaw cannula and shaver<br />

hand pieces could have allow bacteria to survive<br />

sterilization procedures.


Not an Isolated Case<br />

The Center for Disease Control (CDC) estimates 100,000<br />

deaths/yr from Hospital Acquired Infections (HAI)<br />

alone – all considered preventable.<br />

2010 – Office of the General (OIG) audit of Medicare<br />

patient charts -Estimated 15,000 preventable deaths per<br />

month – just in Medicare patients<br />

The overall estimate -over 200,000 preventable<br />

deaths/yr in the US<br />

half from HAIs or 100,000<br />

17 % from SSIs<br />

half from other kinds of errors<br />

Is Costly to all concerned


Swedish medical errors prove ever more<br />

costly-Published: 4 Jan 11 09:29 CET<br />

The cost of paying for harm done to patients<br />

in the Swedish healthcare system has nearly<br />

doubled in the last decade, according to a new<br />

report.<br />

Orthopedic injuries<br />

Surgical errors<br />

Infection<br />

Live Blog: 2012 Nobel Prize announcements (15 Oct<br />

12)


Public Reporting<br />

National Healthcare<br />

Safety Network –NHSN<br />

Center for Medicare and<br />

Medicaid Services- CMS<br />

Now-Total Hips and Knees,<br />

colons and abdominal<br />

hysterectomies<br />

Next-January 2013<br />

CAB<br />

Hip Arthroplasty<br />

Abdominal Aortic<br />

Aneurysm<br />

Carotid Endarterectomy<br />

Peripheral Vascular Bypass<br />

Graft<br />

Vaginal Hysterectomy


Surgical procedure<br />

Enzymatic Cleaner<br />

Transport to Sterile<br />

Processing<br />

Pre Wash<br />

Cleaning<br />

Chemo thermal<br />

Disinfection<br />

Intermediate rinse<br />

Final rinse<br />

Drying<br />

Packaging<br />

Sterilization/Final<br />

Disinfection<br />

Storage<br />

Pulling for cases<br />

Surgical procedure


Laparoscopic Instruments (cautery tips, scissors, non-take<br />

aparts)<br />

da Vinci Robotic Instruments (arms, scissors)<br />

Suctions (Fujita, Yankauer, trumpet valve)<br />

Stryker 6 Handpiece / Attachments / Midas Rex<br />

Vendor Instruments (total joint / spine)<br />

Rongeurs<br />

Forceps (bi-polar)<br />

Cannulae / Cautery Tips (lumen, distal end)<br />

Instruments Exposed to Bone Cement (Kochers, dental<br />

instruments)<br />

Flexible Reamers<br />

Flexible Scopes<br />

Graspers (cysto, thoracic long)<br />

“Instruments and devices becoming more and more complex every day”<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical Systems International, Inc.


Damaged rigid endoscopes-a standard stainless steel rigid<br />

scope damaged due to mishandling<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved.


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical Systems<br />

International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with those owners.


daVinci Robotic Instruments (arms, scissors)<br />

Prograsp Forceps-Endoscopic Robatic Surgery<br />

(2)<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.<br />

DaVinci robotic grasper-extremely difficult to clean these instruments


Suctions (Fujita, Yankauer, Trumpet Valve)<br />

(3)<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated<br />

Medical Systems International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with<br />

those owners.<br />

Trumpet Valves for irrigation<br />

Valves are made to be taken apart for a reason


Stryker 6 Hand piece / Attachments / Midas Rex<br />

(4)<br />

Stryker 6 Handpiece<br />

Seeing on the outside


Vendor Instruments (total joint / spine)<br />

(5)<br />

Total Joint Trays-cased<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered<br />

trademark of Integrated Medical Systems International, Inc. All other marks are property of<br />

their respective owners, and IMS is not affiliated with those owners.


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical Systems<br />

International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with those owners.


® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.<br />

® 2012 Integrated Medical Systems International, Inc. All rights<br />

reserved. IMS is a registered trademark of Integrated Medical<br />

Systems International, Inc. All other marks are property of their<br />

respective owners, and IMS is not affiliated with those owners.


Instruments Exposed to Bone Cement<br />

(9)<br />

Pneumatic micro drill-ENT/H&N<br />

Motor enclosure and sleeve<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical<br />

Systems International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with those owners.


Reamers<br />

(10)<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical Systems<br />

International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with those owners.<br />

42


Shortcut to Flex bioburden.jpg.lnk<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.<br />

Patches of bioburden (using Flex UV glue which<br />

causes cracks for bioburden to enter. Should have<br />

used Sealant apoxy adhesive instead.<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a<br />

registered trademark of Integrated Medical Systems International, Inc. All other<br />

marks are property of their respective owners, and IMS is not affiliated with those<br />

owners.<br />

Example of not inspecting it<br />

before it goes to the patient.


Resulted from Lack of cleaning<br />

In the OR.<br />

Cannot be flushed out with manual<br />

cleaning.<br />

Back end of lap grasper<br />

® 2012 Integrated Medical Systems International, Inc. All rights reserved. IMS is a registered trademark of Integrated Medical Systems<br />

International, Inc. All other marks are property of their respective owners, and IMS is not affiliated with those owners.


Bioburden<br />

• Human tissue on sterilized instruments<br />

• Number of microorganisms on a contaminated<br />

object, surface, device or instrument<br />

• Referred to as bioload.<br />

Biofilm- formation of living and non-living debris that<br />

adheres to and grows on wet surfaces<br />

•forms a protective web over organisms<br />

• enables organisms to develop into infections which,<br />

because of the web, resist medical therapy.<br />

• also referred to as slime<br />

• can be prevalent in natural, industrial and hospital<br />

settings


Failure to remove<br />

• Interferes with disinfection and sterilization<br />

and brings contamination to the field<br />

• Becomes a foreign body inside patient-SSI<br />

• Stimulate patient's defense mechanism to<br />

reject or wall it off<br />

• Causes damage to instruments-corrosion,<br />

rust, pitting<br />

• Causes operating time to be lost<br />

• Causes prolonged anesthesia


Ultimate End Result<br />

• Substitutions and work arounds<br />

• Stress and Unsafe Performance<br />

• Survey of stressors (Florida hospital)<br />

• Patients Dying 48%<br />

• Pressure to work faster 41%<br />

• Equipment that did not work 41%<br />

• Impact on the nurse: Balancing Act between the<br />

organization, the profession, and themselves as persons<br />

• Result-potential adverse effects and near misses<br />

• Interruptions in the flow of care (OR )<br />

• Lack of Efficiency, Effectiveness, and<br />

Throughput


Follow reprocessing guidelines for<br />

Inspection and cleaning<br />

Decontamination/disinfection<br />

Processing/re-processing<br />

Storage<br />

Distribution<br />

Use decontamination products to break down<br />

bioburden<br />

Follow medical device manufacturers'<br />

recommendations for cleaning/disinfection of<br />

instruments/medical devices


When choosing instrumentation/medical<br />

devices for purchase, consider:<br />

Equipment needed to process/re-process<br />

Special solutions needed<br />

Device complexity: can it be disassembled? Flushed?<br />

Immersed?<br />

Number of uses (some devices are semi-disposable)<br />

Time needed to re-process<br />

Special sterilization requirements (steam, plasma,<br />

EO/ETO, etc.)<br />

Becki Harter, CST, CRCST, is president and CEO of Indianapolis-based consulting firm<br />

Sterilization By Design, Inc., extracted November 2012,<br />

http://www.infectioncontroltoday.com/articles/2003/04/bioload-doesn-t-have-to-be-aburden.aspx


Monitor the way instruments are maintained,<br />

cleaned , inspected and packaged for use.<br />

Implement preventative maintenance and<br />

instrument management programs for surgical<br />

instrumentation.<br />

Of Extreme Importance:<br />

Perioperative Standards and Recommended<br />

Practices, AORN, Denver, 2012.


What Can I do?<br />

FIRST DO NO<br />

HARM


Things are not always as they seem.<br />

Saker och ting är inte alltid som de verkar.


References<br />

1. Clarke JR. Is my patient safe in the operating room? Paper presented<br />

at: New York State Patient Safety Conference 2007; May 21-22, 2007;<br />

Albany, NY. http://www.health.state.ny.us/professionals/<br />

patients/patient_safety/conference/2007/. Accessed June 9, 2009.<br />

2. Office of Inspector General, Department of Veterans Affairs.<br />

Review of patient safety in the operating room in Veterans Health<br />

Administration Facilities.<br />

http://www.va.gov/oig/54/reports/VAOIG-05-00379-91.pdf. Report<br />

No. 05-00379-91. Published February 28, 2007. Accessed June 9, 2009.<br />

3. Committee on Quality of Health Care in America, Institute of Medicine.<br />

To err is human: building a safer health system. http://www.iom.edu/Object.<br />

File/Master/4/117/ToErr-8pager.pdf. Published November, 1999.<br />

Accessed June 9, 2009.<br />

4. Leape L, Lawthers AG; Brennan, TA, et al. Preventing medical injury.<br />

Qual Rev Bull. 1993; 19(5):144-9.


5. The Joint Commission. A follow-up review of wrong site surgery.<br />

Sentinel Event Alert. 2001; (10). http://www.jointcommission.org/<br />

SentinelEvents/SentinelEventAlert/sea_24.htm. Published December 5,<br />

2001. Accessed June 9, 2009.<br />

6. The Joint Commission. Universal protocol.<br />

http://www.jointcommission.org/PatientSafety/UniversalProtocol.<br />

Updated June 9, 2009. Accessed June 9, 2009.<br />

7. AORN. ACS, The Joint Commission partner with AORN on National Time<br />

Out Day. http://www.aorn.org/AORNNews/NationalTimeOutDay.<br />

Accessed June 9, 2009.<br />

8. World Health Organization. About WHO. http://www.who.int/about/en/.<br />

Accessed June 9, 2009.<br />

9. World Health Organization. New checklist to help make surgery safer.<br />

http://www.who.int/mediacentre/news/releases/2008/pr20/en/index.html.<br />

Published June 25, 2008. Accessed June 9, 2009.


10. World Alliance for Patient Safety. Implementation manual, WHO surgical<br />

safety checklist (first edition): safe surgery saves lives.<br />

http://www.who.int/patientsafety/safesurgery/tools_resources/SSSL_Ma<br />

nual_finalJun08.pdf. Accessed June 9, 2009.<br />

11. The Joint Commission. Clarification of Universal Protocol compliance. This<br />

Month for Physicians. February 2009:2.<br />

http://www.jointcommission.org/NR/rdonlyres/5425360E-DE36-447C-<br />

9779-3307A27A2DEA/0/02_09_this_month_phys.pdf. Accessed June 9,<br />

2009.<br />

12. Prephan L. Surgical instrument availability. AORNJ 2005;81( 5):1017-22.<br />

13. Girard NJ. Perioperative grand rounds: Are the instruments ready? AORNJ<br />

2009;89(1):244, 119.<br />

14. Agency for Healthcare Research and Quality. Case & commentary: making<br />

do. Commentary by Bradley, LD. Morbidity and Mortality Rounds on the Web.<br />

September 2003. http://www.webmm.ahrq.gov/case.aspx?caseID=28.<br />

Accessed June 9, 2009.


15. Kingdon B, Halvorsen, F. Perioperative nurses’ perceptions of stress in<br />

the workplace. AORNJ 2006; 84(4):507-14.<br />

16. The Joint Commission. Behaviors that undermine a culture of safety.<br />

Sentinel Event Alert. 2008; (40).<br />

http://www.jointcommission.org/SentinelEvents/SentinelEventAlert/se<br />

a_40.htm. Accessed June 9, 2009.<br />

17. PA PSRS Patient Saf Advis 2006 Mar;3(1):20-4.<br />

18. In the aftermath of an Outbreak, Process, Device, Design Come<br />

Under Scrutiny, Infection Control Today, July 2012.<br />

19. Horran, T; Andrus, M. Dudeck, MA, CDC/NHSN surveillance definition<br />

of Healthcare-associated infection and criteria for specific types of<br />

infections in the acute care setting. National Healthcare Safety Network<br />

Division of Healthcare Quality, CDC, Atlanta, GA. 2008, American<br />

Journal of Infection Control 2008:36:309-32.


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