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Hospital Post <strong>Europe</strong> 04/08<br />

Through the implementation<br />

of the German Diagnosis Related<br />

Grouping (DRG) system<br />

and the resulting cost pressure,<br />

the need for optimized<br />

use and operation of the<br />

premises in hospitals is growing.<br />

The link between primary<br />

processes and facility management<br />

(FM) services, however,<br />

is missing. Therefore the<br />

Chair for Facility Management<br />

at the University of Karlsruhe<br />

(Germany) analyzed the interdependencies<br />

between facility<br />

management performance,<br />

costs, and primary processes<br />

in hospitals. This project is abbreviated,<br />

in German, OPIK –<br />

optimization and analysis of<br />

hospital processes.<br />

Process-Oriented Cost Model<br />

The treatment of patients in hospitals can<br />

be described by a clinical path that is interpreted<br />

in terms of space. Figure 1 illustrates<br />

this – the patient’s way through the<br />

hospital follows a certain path, symbolized<br />

by the black line. Along this, the patient<br />

requires specific functions from various<br />

entities. Depending on each function, differing<br />

infrastructure services are necessary<br />

– symbolized by the grey circles. At the<br />

level of space, primary and infrastructure<br />

processes are linked through the functional<br />

units. The focus is set on the patient<br />

and his/her presence in the functional unit.<br />

Any performance is related to this case.<br />

Fig. 1: Patient’s path through the hospital<br />

This relation between FM services and the<br />

primary processes has been described in a<br />

mathematic process modelled by the University<br />

of Karlsruhe.<br />

The model’s quintessence is the<br />

description of the relation of all core infrastructure<br />

processes to a primary process<br />

profile. Thus, a value from the primary<br />

process has been assigned to each relevant<br />

main FM process. For the operation room<br />

(OR) – of key importance –, the cost dominant<br />

process “sterile goods supply” is discussed<br />

in the following as an example. The<br />

results are based on the analysis of empirical<br />

data of four German hospitals.<br />

Sterile Goods Supply<br />

in the OR<br />

Figure 2 shows the average cost shares of<br />

the FM processes for the OR: 39 % of the<br />

costs are related to the process “sterile<br />

goods supply”. Therefore, this process is<br />

paramount for the OR.<br />

Fig. 2: Average FM cost share for the functional unit operation of<br />

four hospitals<br />

FAcILItY MAnAGEMEnt 27<br />

FM Cost in the OR<br />

Cost Driver<br />

The relation between primary and FM<br />

processes can be separated into fixed and<br />

variable costs. “Sterile goods supply” is<br />

part of the variable costs. When changing<br />

intervention activities in the OR from one<br />

shift to two shifts per day and assuming<br />

similar workload, it may be assumed that<br />

these costs will double in a linear manner.<br />

According to the standard of the German<br />

“Institut für das Entgeltsystem im Krankenhaus”<br />

(InEK), the basis of the allocation,<br />

and therefore abstract cost driver for the<br />

costs of the medical and non-medical infrastructure<br />

in the OR, is the time between<br />

first incision of the skin and last suture plus<br />

the setup time for each intervention. This<br />

approach is simplistic in assuming that all<br />

infrastructure costs are linear dependent<br />

on the length of the intervention. Time is<br />

the only cost driver. For a transparent analysis<br />

of costs and for the purpose of benchmarking<br />

and optimization of FM products,<br />

the relation between cost and cost driver<br />

has to be examined in detail.<br />

Does an intervention of double length<br />

really mean a doubled effort for sterilization<br />

and packing of the surgical kits? The<br />

cost driver for sterile goods supply is, rather,<br />

the number, and content of surgical kits<br />

– i.e. the type of intervention rather than<br />

the procedure time. A problem occurs<br />

when large surgical kits are opened just for<br />

the use of one or two elements: the unused<br />

content has to be sterilized and repacked.<br />

To avoid this needless effort, there has<br />

to be good communication between surgeons,<br />

medical staff, and the sterilization<br />

Texcare International – New Technologies<br />

Early in June, the international<br />

tradeshow for textile handling<br />

took place in Frankfurt/<br />

Germany. Around 15,500 trade<br />

visitors from 80 countries<br />

came to discuss solutions and<br />

products from 258 exhibitors<br />

who included “big names”<br />

such as Kannegiesser, Jensen-<br />

Group, Lavatec, Pellerin Milnor,<br />

Alliance, Renzacci, Girbau,<br />

Multimatic ilsa, Miele, and<br />

Ecolab. More than half of the<br />

attendees travelled to Frankfurt<br />

from outside Germany.<br />

The portfolio of the show included laundry<br />

and dry-cleaning machines, logistics<br />

and transport, finishing and ironing equip-<br />

ment, as well as linen hire and research.<br />

“The Texcare Forum was also given a good<br />

reception by all visitors and well attended,”<br />

said Friedrich Eberhard, Vice President<br />

of the German Dry Cleaning Association.<br />

“The most important topics at this year’s<br />

Texcare were: energy efficiency, environmental<br />

conservation, and the linkage of<br />

mechanical units for greater efficiency and<br />

economy.”<br />

New technologies supporting logistics<br />

were also at the top of the agenda – in particular<br />

at the booths of Tagsys, Sokymat –<br />

where the Miniature Laundry Tag S-Tag10<br />

was presented – and Datamars.<br />

The Swiss RFID specialist Datamars announced,<br />

in Frankfurt, a partnership with<br />

the Dutch logistics vendor ABS Laundry<br />

Business Solutions. A modular approach<br />

is the partners’ reply to increasing demand<br />

in handling industrial and rental textiles,<br />

speakers said at the press conference.<br />

“Our objective is to ensure that [RFID]<br />

technology is accessible to businesses of all<br />

sizes, by bundling hardware and software<br />

components to deliver total customized<br />

ID solutions that are affordable and truly<br />

meet the individual needs and budgets of<br />

our customers. Our alliance with the leading<br />

automation and logistics solutions provider<br />

for the textile rental business worldwide,<br />

ABS, reflects this objective,” underlined<br />

Ken Boyle, Chief Marketing Officer at<br />

Datamars.<br />

The next Texcare is to take place four<br />

years from now.<br />

Michael Reiter<br />

department. Standardized surgical kits<br />

should be used for routine interventions<br />

and the documentation should be made<br />

available for FM purposes.<br />

The average costs for sterile goods<br />

supply for the operation of a hip joint in<br />

2005 – based on the information from four<br />

hospitals – is about € 190 with an average<br />

number of sterile goods entities of 5.5. The<br />

average cost for sterile goods supply for any<br />

intervention is only € 58. This difference<br />

can be related to the average intervention<br />

time, including setup, for a hip joint: the<br />

reference time is about 190 minutes. The<br />

average time for the different intervention<br />

portfolios in the hospitals of the research<br />

sample varies between 72 and 165 minutes.<br />

Considering the possible time span of<br />

interventions and the cost differences for<br />

sterile goods supply for a relatively short<br />

but complex kind of intervention – as in<br />

the case of a hip joint surgery –, the need<br />

for transparent, realistic cost allocation be-<br />

comes clear. For sure, the cost for sterile<br />

goods supply can not properly be set in<br />

relation with intervention time.<br />

The University of Karlsruhe is developing<br />

a model that allows a realistic cost<br />

allocation for FM processes. Thus, the<br />

researchers are linking FM processes and<br />

the primary process for the function areas<br />

in the hospital. This is an important step<br />

towards cost transparency, and gives a very<br />

important basis for strategic planning of<br />

resources in the hospital.<br />

Contact:<br />

Dipl.-Ing. Karin Diez<br />

Prof. Kunibert Lennerts<br />

University of Karlsruhe (TH)<br />

Facility Management<br />

D-Karlsruhe<br />

Tel.: +49 721/608 8225<br />

Fax: +49 721/608 4351<br />

karin.diez@uni-karlsruhe.de<br />

www.facility-management.<br />

uni-karlsruhe.de<br />

Significant Effect on Skin Flora<br />

Trevira Bioactive is kind to<br />

the skin – as confirmed by a<br />

study of the Hohenstein Institute,<br />

which specializes in the<br />

physiology of clothing.<br />

Can wearing antimicrobial clothing in Trevira<br />

Bioactive exercise a negative effect<br />

on the skin flora? Does Trevira Bioactive<br />

influence other parameters of a skin-physiological<br />

nature? Evaluation of a four-week<br />

wearer trial should supply answers to these<br />

questions. The testers came to the conclusion<br />

that the antimicrobial activity of the<br />

fibres had no harmful effect on the skin flora,<br />

even after being worn for some considerable<br />

time. They were unable to establish<br />

any negative impact by the textile fibres on<br />

the flora, either in the case of individual<br />

trial participants or taking the whole participant<br />

group into consideration. In the<br />

wearer trials where Trevira Bioactive was<br />

compared with conventional textiles, it was<br />

not possible to establish any noticeable dif-<br />

Renovation Work in Jordania<br />

Thanks to the funding of the<br />

United States Agency for International<br />

Development (US-<br />

AID), renovation and expansion<br />

work in the Maan hospital<br />

in Jordan is now complete.<br />

The upgraded facilities were inaugurated<br />

in the middle of May by the Minister of<br />

Health Salah Mawajdeh and USAID Mission<br />

Director Jay Knott. The new facilities include<br />

a renovated delivery ward, obstetrics<br />

and paediatric departments, and operating<br />

theatre. After the renovation, the hospital<br />

is equipped with state-of-the-art medical<br />

equipment and furniture which are crucial<br />

to the safety and quality of the services<br />

provided to the women and newborns in<br />

Maan, according to a statement released<br />

by USAID.<br />

The renovation work was designed to<br />

meet the functional, infrastructure, and<br />

infection control requirements in accordance<br />

with international standards (AIA-<br />

ference in the total number of germs on<br />

the skin. In addition, the most important<br />

indicator of the protective function of the<br />

skin, “transepidermal water loss” (TEWL),<br />

stays unchanged when wearing Trevira Bioactive.<br />

There is also no alteration in the pH<br />

value and surface temperature of the skin.<br />

In comparison: in contrast to wearing<br />

clothing made from permanently antimicrobial<br />

polyester fibres, alcoholic skin<br />

disinfection has a significant effect on skin<br />

flora. By virtue of a silver additive that is<br />

firmly anchored in the raw material, Trevira<br />

Bioactive fibres prevent the growth<br />

of bacteria on the fibre surface. The effect<br />

is permanent and is not affected by either<br />

washing or usage. Furthermore it prevents<br />

odours forming and textiles stay fresh for<br />

longer. The vital factor is that in all this the<br />

effect is limited to the textile.<br />

www.trevira.com<br />

American). Furthermore, the staff of the<br />

Maan Hospital was also provided with clinical<br />

guidelines and trained how to use and<br />

maintain the new equipment in the obstetrics<br />

and neonatal departments.<br />

The Maan hospital – built in 1950 –<br />

serves about 100,000 people. Before the<br />

renovation work, a lot of Maan residents<br />

had to travel to Aqaba because of the limited<br />

services provided by the hospital. Now,<br />

medical treatment improved considerably<br />

and the people no longer need to take a<br />

trip.<br />

After renovating Maan hospital, renewals<br />

and expansion work of other hospitals<br />

will follow. The primary objective of the<br />

USAID’s Health Systems Strengthening<br />

project is to improve the health status of all<br />

Jordanians. Coverage and access to needed<br />

services for all citizens should be improved<br />

to provide high-quality and client-oriented<br />

care.<br />

CK

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