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<strong>Latest</strong> <strong>Developments</strong> <strong>in</strong> Manag<strong>in</strong>g<br />

<strong>Operational</strong> <strong>Risk</strong>:<br />

The Insurance Perspective<br />

19 March 2004


2<br />

Background<br />

“Most f<strong>in</strong>ancial <strong>in</strong>stitutions will neither need nor be<br />

expected to achieve the complex risk-management<br />

practices required by the new Basel Accord <strong>for</strong> large,<br />

complex bank<strong>in</strong>g organizations, but their operations will<br />

not be unaffected. Success, <strong>in</strong>deed survival requires<br />

that we all adapt.”<br />

-Alan Greenspan, Federal Reserve Chairman<br />

October 7, 2002


3<br />

Introduction<br />

Unlock<strong>in</strong>g the value of <strong>in</strong>surance<br />

− Case study<br />

Keys to optimis<strong>in</strong>g <strong>in</strong>surance<br />

− Steps to success<br />

The way <strong>for</strong>ward<br />

− Creat<strong>in</strong>g the hedge<br />

Emerg<strong>in</strong>g best practice<br />

− New vs. old methods of purchas<strong>in</strong>g <strong>in</strong>surance<br />

Aon’s role


4<br />

Unlock<strong>in</strong>g the Value of Insurance<br />

Natural hedge <strong>for</strong> operational risk<br />

− Most major operational risks are <strong>in</strong>surable:<br />

− Unauthorised trad<strong>in</strong>g<br />

− Product mis-sell<strong>in</strong>g<br />

Potential to use risk transfer as a capital mitigant <strong>for</strong> up<br />

to 20% of the operational risk charge<br />

Integral element of the capital spectrum


5<br />

Unlock<strong>in</strong>g the Value of Insurance<br />

Case Study<br />

Profile of sample <strong>in</strong>stitution:<br />

Headcount 43,202<br />

Total Assets 353,193<br />

<strong>Risk</strong> Weighted Assets 228,808<br />

Tier 1&2 Capital 24,468<br />

Gross Income 16,071<br />

* All figures <strong>in</strong> Euro millions except headcount<br />

* Source Adjusted Annual Report


6<br />

Unlock<strong>in</strong>g the Value of Insurance<br />

Case Study<br />

Basic Approach:<br />

M<strong>in</strong>. Regulatory Capital 18,305<br />

12% of MRC 2,197<br />

Capital charge @15% of Gross Income 2,411<br />

* All figures <strong>in</strong> € millions<br />

* Source Adjusted Annual Report


7<br />

Unlock<strong>in</strong>g the Value of Insurance<br />

Case Study<br />

Standardised Approach:<br />

Bus<strong>in</strong>ess L<strong>in</strong>es Weight<strong>in</strong>g Revenue Capital Charge<br />

Corporate f<strong>in</strong>ance 18% 1,906 343<br />

Trad<strong>in</strong>g and sales 18%<br />

Retail bank<strong>in</strong>g 12% 6,837 820<br />

Commercial bank<strong>in</strong>g 15% 2,930 440<br />

Payment and settlement 18%<br />

Agency services 15%<br />

Asset management 12% 4,398 528<br />

Retail brokerage 12%<br />

Capital charge<br />

* All figures <strong>in</strong> € millions<br />

2,131


8<br />

Unlock<strong>in</strong>g the Value of Insurance<br />

Case Study<br />

Advanced Approach<br />

Basic Approach charge 2,411<br />

less possible reductions :<br />

Institut<strong>in</strong>g an AMA approach 362<br />

Maximum allowable <strong>for</strong> <strong>in</strong>surance 482<br />

AMA Capital charge 1,567<br />

Total Capital Sav<strong>in</strong>g 844<br />

Annual Net Profit Increase 1 68<br />

* All figures <strong>in</strong> € millions<br />

1 Assum<strong>in</strong>g 8% return on free bank<strong>in</strong>g capital


9<br />

Keys to Optimis<strong>in</strong>g Insurance<br />

Identification & <strong>Risk</strong> Mapp<strong>in</strong>g<br />

Ga<strong>in</strong><strong>in</strong>g <strong>in</strong>sight <strong>in</strong>to the sources of operational risk<br />

– Extract exist<strong>in</strong>g loss experience<br />

– Map risk <strong>in</strong>to relevant categories


10<br />

Keys to Optimis<strong>in</strong>g Insurance<br />

Quantification<br />

Develop<strong>in</strong>g the operational risk profile<br />

– Determ<strong>in</strong>e:<br />

– Exposures<br />

– Economic capital requirements<br />

– <strong>Risk</strong> dependencies / correlations<br />

– Cross-validate with qualitative assessment


11<br />

Keys to Optimis<strong>in</strong>g Insurance<br />

<strong>Risk</strong> Profil<strong>in</strong>g<br />

Assess<strong>in</strong>g risk appetite<br />

– Determ<strong>in</strong>e level of risk appetite<br />

– Establish risk tolerance thresholds<br />

– Align profile to strategic goals


12<br />

Keys to Optimis<strong>in</strong>g Insurance<br />

Develop the <strong>Risk</strong> F<strong>in</strong>ance Programme<br />

M<strong>in</strong>imis<strong>in</strong>g quantity & cost of capital<br />

– <strong>Risk</strong> f<strong>in</strong>anc<strong>in</strong>g programme:<br />

– Internal risk f<strong>in</strong>ance<br />

– Insurance<br />

– Capital markets


13<br />

Keys to Optimis<strong>in</strong>g Insurance<br />

Match<strong>in</strong>g Capital to Exposure<br />

Exposure (€b)<br />

5.0<br />

4.0<br />

3.0<br />

2.0<br />

1.0<br />

Expected Loss<br />

Reta<strong>in</strong>ed Loss<br />

Cont<strong>in</strong>gent Capital<br />

Insurance<br />

0.0<br />

50% 60% 70% 80%<br />

Cumulative Probability<br />

90% 100%


14<br />

The Way Forward<br />

Creat<strong>in</strong>g the Hedge<br />

Future<br />

Lead<strong>in</strong>g<br />

edge<br />

Typical Advanced<br />

0%<br />

Clients,<br />

Products &<br />

Bus<strong>in</strong>ess<br />

Practices<br />

Fidelity<br />

Fidelity<br />

Relationship<br />

<strong>Risk</strong><br />

ECCP<br />

ECCP<br />

Internal<br />

Fraud<br />

PI<br />

PI<br />

People<br />

<strong>Risk</strong>s<br />

D&O<br />

D&O<br />

External<br />

Fraud<br />

EPL<br />

Executive,<br />

Delivery &<br />

Process<br />

Management<br />

Physical<br />

Assets<br />

All <strong>Risk</strong>s<br />

Unauthorised<br />

Trad<strong>in</strong>g<br />

Organisational<br />

Liability<br />

<strong>Operational</strong> <strong>Risk</strong> Protection<br />

Damage<br />

to Physical<br />

Assets<br />

External<br />

Fraud<br />

Employment<br />

Practices and<br />

Workplace<br />

Safety<br />

Non-F<strong>in</strong>ancial<br />

Property<br />

All <strong>Risk</strong>s<br />

Property<br />

All <strong>Risk</strong>s<br />

Cont<strong>in</strong>gent<br />

Bus<strong>in</strong>ess<br />

Disruption<br />

and System<br />

Failures<br />

Technology<br />

<strong>Risk</strong><br />

General &<br />

Other Liability<br />

General &<br />

Other Liability<br />

Capital<br />

100%<br />

Hedge


15<br />

Emerg<strong>in</strong>g Best Practice<br />

New approaches to <strong>in</strong>surance purchase<br />

Previous<br />

− Budget Based<br />

− Market Availability<br />

− Peer group analysis<br />

New<br />

− Aligned with strategic<br />

goals<br />

− Economic tool<br />

− Incentive based across<br />

bus<strong>in</strong>ess l<strong>in</strong>es


16<br />

Aon’s Role<br />

Invest<strong>in</strong>g <strong>in</strong> the necessary tools of the discipl<strong>in</strong>e:<br />

− OpBase<br />

− ORiLDA<br />

Extensive expertise <strong>in</strong> risk assessment and transfer<br />

Advis<strong>in</strong>g regulators<br />

Work<strong>in</strong>g with practitioners to take <strong>in</strong>surance to the next<br />

level


17<br />

Conclusions<br />

Insurance has a significant role to play <strong>in</strong> operational risk<br />

management<br />

Maximis<strong>in</strong>g the benefits requires a discipl<strong>in</strong>ed, “scientific”<br />

approach<br />

Early adopters are emerg<strong>in</strong>g<br />

Competitive advantage if best practice adopted


18<br />

Questions?<br />

Daniel Butler<br />

Telephone: +44 207 668 90814<br />

email: daniel.butler@aon.co.uk

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