FCC Training Institute Catalog - Fresno City College

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Skilled supervisors create a high performance workplace! Get the skills! Who should attend these workshops: › Supervisors and managers with high expectations › Supervisors and managers wanting to build commitment & trust › Supervisors and managers experiencing frustration › Supervisors “in the making” who don’t yet hold the title of supervisor › Supervisors and managers new to the world of supervision Meet the Trainers SUPERVISION & LEADERSHIP Brenda Budke, SPHR 22 years HR experience Certifi ed trainer since 1991 Kim Hansen, PHR 20 years HR experience Certifi ed trainer since 1992 Angel Garretson 18 years training experience FCCTI trainer since 1996 The Basic Principles for a Collaborative Workplace Organizations today require a workplace where everyone is willing and able to work together in new and collaborative ways. Collaboration positively impacts productivity, quality, customer expectations, and overall organizational performance. What you’ll learn: The Importance of Collaboration The 5 Basic Principles for a Collaborative Workplace How to Apply the Basic Principles at Your Workplace How to Develop Strong Relationships Throughout Your Organization How you’ll benefi t: Create a More Positive & Cooperative Workplace Culture Enhance Team Work & Team Outcomes Remove Performance Barriers for Employees W Sep 13 9:00am-12:00pm 3 hrs #98145 B. Budke $95 Location of Workshops: National University 20 River Park Place, Fresno (Friant Road and Fresno Street) Establishing Performance Expectations Clear communication of job expectations is one of the keys to effective supervision. When you establish performance expectations and communicate them with clarity, employees have the opportunity to give their best performance for the organization. What you’ll learn: Why Establishing Expectations is Important How to Establish Performance Expectations How to Develop Measurable & Verifi able Criteria Techniques for Follow-up and Progress Review How you’ll benefi t: Achieve the Employee Performance You Expect Set the Stage for Employee Success Attain Results for the Organization W Sep 20 9:00am-12:00pm 3 hrs #98146 K. Hansen $95 Giving Recognition People typically acknowledge only dramatic, visible accomplishments, but an environment where individuals also recognize small, everyday successes encourages risk taking and initiative. Positive reinforcement inspires people to think beyond their immediate wellbeing and to focus on the concerns of the organization as a whole. What you’ll learn: The Impact of Recognition on Individuals Why People are Reluctant to Give Recognition How to Effectively Recognize Others Sustaining & Encouraging Performance through Recognition How you’ll benefi t: See More Workplace Initiative and Risk Taking Achieve Greater Job Satisfaction and Motivation W Sep 27 9:00am-12:00pm 3 hrs #98147 D. Vlotho $95 Correcting Performance Problems This workshop provides modeling and practice in how to hold discussions with employees about unacceptable performance. It focuses on discussions that are necessary after less formal feedback and coaching have failed to result in a turnaround. What you’ll learn: Why Supervisors Delay Correcting Poor Performance How to Identify Situations in Which to Take Action How to Prepare for the Corrective Action Meeting How to Conduct the Corrective Action Meeting How you’ll benefi t: Get Performance Back On Track Remove the Stress by Utilizing a Proven Process Understand the Costs Associated with Delay W Oct 4 9:00am-12:00pm 3 hrs #98148 K. Hansen $95 Handling Emotions Under Pressure In today’s high-pressure work environment, emotions are bound to erupt. The challenges are to prevent them from building to the point where they inhibit rational and productive interactions, and to transform them from negative outbursts into positive opportunities for solving problems. What you’ll learn: How Emotional Behavior Inhibits Productive Discussion The Importance of Maintaining Composure Techniques to Manage Your Own Emotions Techniques to Diffuse Emotional Behavior by Others How you’ll benefi t: Be Able to Remain Objective Recover Quickly from Emotional Exchanges Take Charge in Diffi cult Circumstances W Oct 11 9:00am-12:00pm 3 hrs #98149 A. Garretson $95 Certifi cate in Performance Management This training is offered in partnership with AchieveGlobal, one of the largest and most highly regarded training organizations in the United States. Earn the Certifi cate in Performance Management by taking all 5 workshops. And, save % off the regular price by registering for the Certifi cate program. 10 FCC Training Institute • (559) 256-0188 • www.fccti.com 1
Who should attend: OCCUPATIONAL SAFETY Be SAFE. Be WELL. Be in COMPLIANCE! › Managers and supervisors › Occupational health nurses › Safety & health professionals › Environmental technicians › Anyone with safety responsibilities Meet the Trainer Ward Scheitrum, SPHR, ARM, CPEA Over 20 years experience in occupational safety Past President of the American Society of Safety Engineers Named Safety Professional of the Year in 2004 Conducting California Safety and Health Training Every business has its own unique safety training and compliance requirements. In this class, you will receive updates on current Safety and Heath training requirements, a demonstration of where to fi nd this information using the internet, and other resources to assist with your compliance What you’ll learn: 7 Strategies for conducting Safety Training What Safety Training you absolutely must do at your company What training you may have to do at your company 5 Key Resources for your safety training program T Sep 12 7:00am-10:00am 3 hrs #98153 W. Scheitrum $95 National University T Sep 12 6:00pm-9:00pm 3 hrs #98154 W. Scheitrum $95 Manchester Center Locations of Workshops: Certificate in Occupational Safety How to Comply with the Hazardous Communication Standard (HAZCOM) The Hazardous Communication Standard (HAZCOM) remains one of the most frequently cited OSHA regulations. Employees have both the need and the right to know the hazardous chemicals they are working with, and the available protective measures. What you’ll learn: The HAZCOM requirements you must know and implement Training requirements associated with HAZCOM Identifying hazardous chemicals in the workplace Proper labeling and other forms of warning Th Sep 21 7:00am-10:00am 3 hrs #98155 W. Scheitrum $95 National University Th Sep 21 6:00pm-9:00pm 3 hrs #98156 W. Scheitrum $95 Manchester Center How to Establish an Injury & Illness Prevention Program (IIPP) Failure to fully establish an Injury Illness Prevention Program is the number one cause of OSHA citations in California. In this class, you will gain the knowledge and tools necessary to establish and maintain an effective IIPP program. What you’ll learn: How to develop a safety guide specifi c to your industry The 6 components of a comprehensive IIPP plan How to form and manage an effective safety committee A “model” Injury Illness Prevention Program (English and Spanish) Complying with recordkeeping and reporting requirements T Oct 10 7:00am-10:00am 3 hrs #98157 W. Scheitrum $95 National University T Oct 10 6:00pm-9:00pm 3 hrs #98158 W. Scheitrum $95 Manchester Center 7:00am-10:00am National University, 20 River Park Place, Fresno (Friant Road and Fresno Street) 6:00pm-9:00pm Manchester Center, 1901 E. Shields Avenue, FCC Suite 250, Room 102, Fresno Earn the Certifi cate in Occupational Safety by taking all 5 Occupational Safety workshops and applying your new skills in your work. Save by registering for the Certifi cate program. 10% 2 FCC Training Institute • (559) 256-0188 • www.fccti.com How to Develop an Emergency Action Plan (EAP) The goal of every safety program is to eliminate workplace injuries and avoid catastrophic losses. One of the basic building blocks of your safety program is the Emergency Action Plan. What you’ll learn: Cal/OSHA requirements for your Emergency Action Plan The fi ve components of a comprehensive EAP How to conduct well-organized practice drills Complying with recordkeeping and reporting requirements How to develop effective training, maps and escape routes Th Oct 19 7:00am-10:00am 3 hrs #98175 W. Scheitrum $95 National University Th Oct 19 6:00pm-9:00pm 3 hrs #98176 W. Scheitrum $95 Manchester Center How to Comply with the New Heat Stress Regulations Expect to be visited by OSHA during the upcoming year regarding heat stress. You cannot afford to ignore HEAT STRESS. What you’ll learn: The New Heat Stress Regulation Requirements The 7 components of heat illness risk reduction How to develop an effective written plan How to develop and conduct required employee and supervisor training How to identify and assess heat symptoms Software that organizes and facilitates your heat stress training program Th Nov 9 7:00am-10:00am 3 hrs #98177 W. Scheitrum $95 National University Th Nov 9 6:00pm-9:00pm 3 hrs #98178 W. Scheitrum $95 Manchester Center How to Comply with Lockout/Tagout Regulations Failure to safely lockout/tagout is one of the most frequently cited CAL/OSHA violations, and is classifi ed as a serious violation in California. What you’ll learn: Lockout/Tagout written policy and certifi cation requirements Practices that both effectively control risks and meet legal requirements Training requirements associated with lockout/ tagout Software that organizes and facilitates your heat stress training, including machinery specifi c procedures T Nov 14 7:00am-10:00am 3 hrs #98179 W. Scheitrum $95 National University T Nov 14 6:00pm-9:00pm 3 hrs #98180 W. Scheitrum $95 Manchester Center
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FCC Training Institute Catalog - Fresno City College

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