Highway Contract Routes — Contract Delivery Service - USPS.com

3 Supplier Duties
31 General
Supplier responsibilities include, but are not limited to, the following:
a. Reporting for work promptly, as scheduled.
b. Casing, delivery, and collection of mail.
c. Presenting a neat, clean, and professional appearance reflecting a
positive postal image.
d. Protecting all mail, monies, and postal equipment entrusted.
e. Returning all mail, monies, and postal equipment to the Post Office
upon return from the route.
f. Providing and maintaining a vehicle of required size with necessary
equipment (including chains, warning lights, emergency equipment,
and fire extinguisher) free of extraneous matter. The vehicle should
reflect a professional and positive image of the Postal Service and be
able to serve the route safely, efficiently, and in accordance with
federal, state, and local motor vehicle laws and regulations.
g. Displaying a courteous and helpful attitude to customers and postal
personnel.
h. Developing and maintaining the skills necessary to satisfactorily and
safely perform all duties assigned.
i. Following the directions of on-site Postal Service management.
j. Complying with Aviation Security Anonymous Mail Standard Operating
Procedures as well as other established physical and vehicle security
procedures.
Note: Supplier employees or replacements are subject to the same
duties and responsibilities as the supplier.
311 Service
311.1 Service Requirements
The supplier is required to deposit all mail in the appropriate mailboxes of
customers placed along the assigned line of travel on the route. The supplier
is also required to receive all mail properly tendered by customers and
collect all mail from mailboxes placed along the line of travel, when a flag is
displayed to indicate that a box contains mail to be taken.
July 2013 19