Highway Contract Routes — Contract Delivery Service - USPS.com
Highway Contract Routes — Contract Delivery Service - USPS.com
Highway Contract Routes — Contract Delivery Service - USPS.com
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Supplier Duties 337<br />
and media reports in determining whether to request that the supplier<br />
attempt normal delivery, make necessary detours, or suspend delivery<br />
altogether. Safety factors must be considered by the Administrative Official.<br />
334.23 Route Deviations<br />
Suppliers should use alternate roads and retrace when necessary or<br />
authorized by the Administrative Official. A supplier is not expected to<br />
dismount and serve blocked portions of a route. For example, if a paving<br />
crew has blocked a subdivision street due to fresh paving, the supplier is not<br />
expected to dismount and walk the street. Individual boxes blocked on an<br />
infrequent basis should be dismounted and served. Report all route<br />
deviations as soon as possible, with an odometer record of miles traveled, to<br />
the Administrative Official or designee. Use the reverse side of PS Form 5399<br />
as well.<br />
334.24 Detours Requiring Customer Notices<br />
When an extensive detour be<strong>com</strong>es necessary as no reasonable alternative<br />
is available to deliver to customers, the supplier should ask the<br />
Administrative Official or designee, when practical, to prepare notices to<br />
customers. These notices could request customers to:<br />
a. Temporarily relocate their mailboxes.<br />
b. Arrange to receive mail through other customer boxes.<br />
c. Make other arrangements for receiving mail until normal service can be<br />
restored or accept reduced delivery frequency until condition is<br />
corrected.<br />
335 Box Problems<br />
Suppliers should report any problems affecting delivery or collection to the<br />
Administrative Official or designee who will investigate any deficiencies and<br />
issue written notices to the customers. It is the Administrative Official’s<br />
responsibility to resolve these problems with the customers. The supplier will<br />
issue PS Form 4056, Your Mailbox Needs Attention, where appropriate, for<br />
the signature of the Administrative Official, and deliver to the customer.<br />
336 Signs<br />
The use of a “U.S. Mail” sign on a vehicle is permissible, but only when the<br />
vehicle is actually carrying mail. Any other use of the Postal <strong>Service</strong> emblem<br />
facsimile is prohibited.<br />
337 Warning Lights<br />
Vehicles used on <strong>Contract</strong> <strong>Delivery</strong> <strong>Service</strong> routes must be equipped in<br />
accordance with the contract. Generally, this will be with roof mounted<br />
warning light(s) visible from all directions. Strobe-type lights are<br />
re<strong>com</strong>mended in lieu of flashing/rotating lights in areas where state or local<br />
law permits.<br />
July 2013 27