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<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Fifth Edition 2010<br />

reDEFINING<br />

Capital | Access | Advocacy | Innovation


Contents<br />

3 | Foreword<br />

4 | Global <strong>Risk</strong> Parameters<br />

6 | Evaluating Solvency II Factors<br />

8 | U.S. <strong>Risk</strong> Parameters<br />

10 | Best of Times, Worst of Times<br />

12 | Correlation and the Pricing Cycle<br />

About the <strong>Study</strong><br />

Asset Portfolio <strong>Risk</strong><br />

Portfolio <strong>Risk</strong><br />

16 | Modeling Dependence<br />

17 | Size and Correlation<br />

18 | Macroeconomic Correlation<br />

19 | Managing Inflation <strong>Risk</strong><br />

21 | Global Market Review<br />

25 | Afterword: The Greatest <strong>Risk</strong><br />

Rating agencies, regulators and investors today are demanding that insurers provide detailed assessments of their risk tolerance<br />

and quantify the adequacy of their economic capital. To complete such assessments requires a credible baseline for underwriting<br />

volatility. The <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> provides our clients with an objective and data-driven set of underwriting volatility benchmarks<br />

by line of business and country as well as correlations by line and country. These benchmarks are a valuable resource to CROs,<br />

actuaries and other economic capital modeling professionals who seek reliable parameters for their models.<br />

Modern portfolio theory for assets teaches that increasing the number of stocks in a portfolio will diversify and reduce the<br />

portfolio’s risk, but will not eliminate risk completely; the systemic market risk remains. This is illustrated in the left chart below.<br />

In the same way, insurers can reduce underwriting volatility by increasing portfolio volume, but they cannot reduce their volatility<br />

to zero. A certain level of systemic insurance risk will always remain, due to factors such as the underwriting cycle, macroeconomic<br />

factors, legal changes and weather (right chart below). The <strong>Study</strong> calculates this systemic risk by line of business and country. The<br />

Naïve Model on the right chart shows the relationship between risk and volume using a Poisson assumption for claim count — a<br />

textbook actuarial approach. The <strong>Study</strong> clearly shows that this assumption does not fit with empirical data for any line of business<br />

in any country. It will underestimate underwriting risk if used in an ERM model.<br />

Portfolio <strong>Risk</strong><br />

<strong>Insurance</strong> Portfolio <strong>Risk</strong><br />

Systemic<br />

Market <strong>Risk</strong> Systemic<br />

<strong>Insurance</strong><br />

<strong>Risk</strong><br />

Number of Stocks<br />

<strong>Insurance</strong> <strong>Risk</strong><br />

Volume<br />

Naïve Model


Foreword<br />

Since the first internal <strong>Aon</strong> Benfield <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> in 2003, the insurance world has been shaken<br />

by mega-catastrophes and threatened by financial market turmoil. Industry best practice in enterprise<br />

risk management has evolved almost beyond recognition, and techniques for risk quantification and<br />

capital modeling have advanced from nascent specialties into mainstream core competencies.<br />

Yet despite change and progress, much remains constant. <strong>Risk</strong> quantification still relies fundamentally on accurate<br />

parameterization and realistic stochastic models. An incorrectly specified model is often worse than no model at all.<br />

Bad models can lead the user astray, as was shown by numerous examples during the financial crisis. <strong>Aon</strong> Benfield<br />

has consistently focused on the need to provide our clients the robust data and fact-based parameters published in<br />

this <strong>Study</strong> to complement state-of-the-art financial modeling tools such as our ReMetrica ® software.<br />

The <strong>Study</strong> is a cornerstone of <strong>Aon</strong> Benfield Analytics’ integrated and comprehensive risk modeling and risk<br />

assessment capabilities.<br />

> Our reinsurance optimization framework, linking reinsurance to capital, relies on the <strong>Study</strong> for a credible<br />

assessment of baseline frequency and severity volatility<br />

> Our global risk and capital strategy practice, providing ERM and economic capital services, uses the <strong>Study</strong> to<br />

benchmark risk, quantify capital adequacy and allocate capital to risk drivers<br />

> Our ReMetrica risk evaluation and capital modeling software provides easy access to the <strong>Study</strong> parameters and<br />

risk insights<br />

2010’s Fifth Edition has again expanded in scope and coverage from previous editions. It includes:<br />

> Results from 46 countries, comprising more than 90 percent of global premium<br />

> A global market review showing premium, historical loss ratio and volatility parameters for the top 50 countries<br />

> A new approach to loss ratio volatility that measures year-over-year changes illustrating the magnitude of<br />

historical planning misses<br />

> A focus on the potential impact of inflation on P&C companies<br />

The massive database underlying the <strong>Study</strong> is supported by more than 450 professionals within the global Analytics<br />

team who are available to work with you to customize the basic parameters reported here to answer your specific,<br />

pressing business questions.<br />

<strong>Aon</strong> Benfield’s <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong>, now in its fifth edition, continues to be the industry’s leading<br />

publicly available set of risk parameters for modeling and benchmarking underwriting risk. We are<br />

pleased to offer the <strong>Study</strong> for the advancement of risk management within our industry. For convenient<br />

reference, you can find earlier editions of the <strong>Study</strong> at aonbenfield.com. I welcome your thoughts and<br />

suggestions, which you can share with an e-mail to stephen.mildenhall@aonbenfield.com.<br />

Stephen Mildenhall<br />

CEO, <strong>Aon</strong> Benfield Analytics<br />

3


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Global <strong>Risk</strong> Parameters<br />

The 2010 <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> quantifies the systemic<br />

risk by line for 46 countries worldwide, up from 26 last<br />

year. Systemic risk in the <strong>Study</strong> is the coefficient of<br />

variation of loss ratio for a large book of business.<br />

Coefficient of variation (CV) is a commonly used<br />

normalized measure of risk defined as the standard<br />

deviation divided by the mean. Systemic risk typically<br />

comes from non-diversifiable risk sources such as<br />

changing market rate adequacy, unknown prospective<br />

frequency and severity trend, weather-related losses,<br />

legal reforms and court decisions, the level of economic<br />

Coefficient of Variation of Gross Loss Ratio by Country<br />

Japan<br />

Turkey<br />

Taiwan<br />

South Korea<br />

Israel<br />

Australia<br />

Austria<br />

Czech Republic<br />

Switzerland<br />

Germany<br />

Mexico<br />

France<br />

Argentina<br />

Spain<br />

Italy<br />

Bolivia<br />

U.K.<br />

China<br />

Netherlands<br />

Chile<br />

India<br />

Brazil<br />

Uruguay<br />

Malaysia<br />

Colombia<br />

Poland<br />

U.S.<br />

Peru<br />

Vietnam<br />

Canada<br />

Venezuela<br />

El Salvador<br />

Honduras<br />

Ecuador<br />

Romania<br />

Denmark<br />

South Africa<br />

Slovakia<br />

Dominican Republic<br />

Singapore<br />

Indonesia<br />

Panama<br />

Hong Kong<br />

Greece<br />

Nicaragua<br />

4<br />

Motor Property<br />

Hungary 4%<br />

8%<br />

5%<br />

6%<br />

7%<br />

7%<br />

7%<br />

8%<br />

8%<br />

8%<br />

9%<br />

9%<br />

9%<br />

9%<br />

9%<br />

9%<br />

10%<br />

10%<br />

11%<br />

11%<br />

11%<br />

12%<br />

12%<br />

12%<br />

13%<br />

15%<br />

15%<br />

15%<br />

16%<br />

16%<br />

18%<br />

18%<br />

18%<br />

18%<br />

18%<br />

21%<br />

23%<br />

24%<br />

25%<br />

25%<br />

25%<br />

27%<br />

29%<br />

35%<br />

43%<br />

46%<br />

Israel<br />

South Africa<br />

Australia<br />

Italy<br />

Switzerland<br />

Germany<br />

Austria<br />

Spain<br />

Panama<br />

U.K.<br />

Denmark<br />

Chile<br />

Canada<br />

China<br />

Malaysia<br />

Japan<br />

India<br />

Turkey<br />

France<br />

Venezuela<br />

Uruguay<br />

El Salvador<br />

Vietnam<br />

Bolivia<br />

Hungary<br />

South Korea<br />

Poland<br />

Netherlands<br />

Slovakia<br />

U.S.<br />

Ecuador<br />

Dominican Republic<br />

Argentina<br />

Brazil<br />

Romania<br />

Colombia<br />

Honduras<br />

Indonesia<br />

Nicaragua<br />

Hong Kong<br />

Singapore<br />

Greece<br />

Peru<br />

Mexico<br />

64% Taiwan<br />

Americas Asia Pacific Europe, Middle East & Africa<br />

activity, and other macroeconomic factors. It also<br />

includes the risk to smaller and specialty lines of<br />

business caused by a lack of credible data. For many<br />

lines of business systemic risk is the major component of<br />

underwriting volatility.<br />

The systemic risk factors for major lines by region<br />

appear on the next page. Detailed charts comparing<br />

motor and property risk by country appear below. The<br />

factors measure the volatility of gross loss ratios. If gross<br />

loss ratios are not available the net loss ratio is used.<br />

13%<br />

16%<br />

17%<br />

18%<br />

18%<br />

18%<br />

19%<br />

21%<br />

22%<br />

22%<br />

25%<br />

26%<br />

27%<br />

28%<br />

28%<br />

31%<br />

31%<br />

32%<br />

36%<br />

37%<br />

38%<br />

38%<br />

38%<br />

40%<br />

42%<br />

42%<br />

43%<br />

44%<br />

45%<br />

46%<br />

51%<br />

51%<br />

53%<br />

54%<br />

54%<br />

58%<br />

58%<br />

62%<br />

67%<br />

71%<br />

73%<br />

91%<br />

92%<br />

98%


Underwriting Volatility for Major Lines by Country, Coefficient of Variation of Loss Ratio for Each Line<br />

Americas<br />

Motor<br />

Motor -<br />

Personal<br />

Motor -<br />

Commercial<br />

Property<br />

Property -<br />

Personal<br />

Property -<br />

Commercial<br />

General<br />

Liability<br />

Accident<br />

& Health<br />

Marine,<br />

Aviation<br />

& Transit<br />

Workers<br />

Compensation<br />

Credit<br />

<strong>Aon</strong> Benfield<br />

Argentina 9% 51% 61% 116% 164%<br />

Bolivia 10% 38% 18%<br />

Brazil 12% 53% 48% 60% 57% 45% 43% 58%<br />

Canada 18% 26% 18% 41% 37% 43% 72% 110% 116%<br />

Chile 12% 25% 51% 65%<br />

Colombia 15% 54% 55% 57% 71%<br />

Dominican Republic 25% 51% 120% 64%<br />

Ecuador 21% 46% 49% 178%<br />

El Salvador 18% 38% 21% 100%<br />

Honduras 18% 58% 5% 193%<br />

Mexico 9% 92% 65% 43%<br />

Nicaragua 64% 62% 91% 107%<br />

Panama 35% 21% 24% 103%<br />

Peru 16% 91% 60% 7% 21% 68% 77%<br />

Uruguay 13% 37% 124%<br />

U.S. 16% 14% 24% 45% 51% 34% 37% 52% 39% 28% 70%<br />

Venezuela 18% 36% 23% 160%<br />

Asia Pacific<br />

Australia 8% 16% 23% 32% 54% 10% 30%<br />

China 11% 11% 27% 31% 19% 16% 113%<br />

Hong Kong 43% 44% 67% 82% 24% 60% 81%<br />

India 12% 12% 31% 14% 31%<br />

Indonesia 29% 29% 58% 124% 56% 72% 55% 92%<br />

Japan 5% 28% 10% 8% 17% 7%<br />

Malaysia 15% 28% 126% 30% 40% 88%<br />

Singapore 27% 71% 52% 57% 46%<br />

South Korea 7% 7% 42% 32% 55%<br />

Taiwan 7% 7% 98% 53% 33% 71% 44%<br />

Vietnam 18% 38% 41% 11% 38%<br />

Europe, Middle East & Africa<br />

Austria 8% 18% 12% 52% 21% 13% 21% 51%<br />

Czech Republic 8%<br />

Denmark 24% 22% 18% 33% 18% 16% 39% 23%<br />

France 9% 32% 35% 26% 30% 25% 57%<br />

Germany 9% 18% 20% 31% 29% 14% 22% 43%<br />

Greece 46% 73% 81% 81%<br />

Hungary 4% 40%<br />

Israel 7% 8% 53%<br />

Italy 10% 17% 25% 12% 46% 40% 72%<br />

Netherlands 11% 43% 26% 49% 54% 41%<br />

Poland 15% 42%<br />

Romania 23% 54%<br />

Slovakia 25% 44%<br />

South Africa 25% 13% 61% 33% 46%<br />

Spain 9% 19% 10% 23% 30% 13% 34% 48% 97%<br />

Switzerland 9% 18% 21% 7% 50% 73%<br />

Turkey 6% 10% 31% 44% 36% 15% 93% 52%<br />

U.K. 11% 10% 18% 22% 21% 26% 30% 8% 67%<br />

Reported CVs are of gross loss ratios, except for Argentina, Australia, Bolivia, Chile, Ecuador, India, Malaysia, Singapore, Uruguay, and Venezuela, which are of<br />

net loss ratios.<br />

Accident & Health is defined differently in each country; it may include pure accident A&H coverage, credit A&H, and individual or group A&H. In the U.S.,<br />

A&H comprises about 80 percent of the ”Other” line of business with the balance of the line being primarily credit insurance.<br />

Fidelity<br />

& Surety<br />

5


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Evaluating Solvency II Factors<br />

Solvency II is scheduled to take effect no later than<br />

January 1, 2013. The fifth quantitative impact study<br />

(QIS 5) is in progress with a deadline of October<br />

2010 for individual insurers and mid-November 2010<br />

for groups.<br />

QIS 5 is likely the key test for most insurers across<br />

Europe. The Standard Formula factors were designed to<br />

be appropriate for the entire market — meaning a<br />

typical company of average size — so larger insurers<br />

with greater diversification will find the formula<br />

generates conservative capital requirements. Moreover,<br />

in QIS 5, the formula reflects added concerns that<br />

emerged from the 2008 financial crisis. Insurers now<br />

have heightened incentives to develop full or partial<br />

internal models as an alternative to the Solvency II<br />

Standard Formula.<br />

At this stage, the most important aspect of preparing<br />

for Solvency II is correct parameterization, driven by<br />

access to data. Insurers may face serious challenges to<br />

their IT systems. They will need some reference point as<br />

they undertake the various Solvency II tests: evaluating<br />

the statistical quality of the data, calibrating and<br />

validating the models they are using.<br />

The non-life Solvency Capital Requirement (SCR) is<br />

predominantly driven by premium risk, reserve risk and<br />

catastrophe risk. Since many companies with<br />

catastrophe exposure purchase excess of loss<br />

reinsurance, premium and reserve risk will be the key<br />

drivers of capital.<br />

Solvency II vs. <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

There are four key differences between the Solvency II<br />

factors and those in the <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong>.<br />

Key Differences<br />

6<br />

Solvency II <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Standard deviations<br />

of gross loss ratios<br />

Based on loss ratios at<br />

end of first year<br />

Coefficients of variation<br />

of gross loss ratios<br />

Based on ultimate loss ratios<br />

Excludes catastrophe risk Includes catastrophe risk<br />

Average-sized company,<br />

parameter and process risk<br />

Large company,<br />

parameter risk only<br />

Standard Deviations vs. Coefficients of Variation<br />

In Solvency II, the premium risk factors are calculated<br />

as standard deviations of historical loss ratios. Within<br />

the Standard Formula, these standard deviations are<br />

applied on the total volume of premium rather than<br />

to the premium net of loadings for costs,<br />

commissions and profit.<br />

Whether this overestimates the risk, and thus the capital<br />

requirement, depends on the company and the line of<br />

business. Certainly the Regulator has made some<br />

conservative assumptions: expenses are assumed to<br />

have the same volatility as the losses, and no profit is<br />

assumed over the cycle. If insurers disagree with these<br />

assumptions they must apply for a partial internal model.<br />

One-Year Emergence vs. View of Ultimate<br />

The Standard Formula premium risk factors and the<br />

corresponding <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> factors appear below.<br />

For ease of comparison, we have restated our factors as<br />

standard deviations rather than coefficients of variation.<br />

Non-Life Premium <strong>Risk</strong>, Gross of Reinsurance<br />

QIS 5 CEIOPS <strong>Risk</strong> <strong>Study</strong><br />

Line StDev StDev # Obs StDev # Obs<br />

Motor — TPL 10.0% 11.5% 209 12.0% 4,631<br />

Motor — Other 7.0% 8.5% 107 n/a n/a<br />

Marine, Aviation<br />

& Transit<br />

17.0% 23.0% 37 29.6% 2,623<br />

Fire 10.0% 15.0% 138 17.4% 4,751<br />

General Liability 15.0% 17.5% 101 19.9% 3,443<br />

Credit 21.5% 28.0% 58 27.6% 570<br />

The factors proposed by CEIOPS and those used in the<br />

QIS 5 exercise can be made comparable with the<br />

factors in this <strong>Study</strong> through appropriate adjustments.<br />

If we use Motor TPL as an example, the CV in this<br />

<strong>Study</strong> corresponds to a standard deviation of 12.0<br />

percent. The <strong>Study</strong> standard deviation is calculated<br />

from an ultimate perspective. We can use the same<br />

dataset that was used in our analysis to recalculate it<br />

from a one-year perspective, producing a standard<br />

deviation of 8.7 percent. Finally, the <strong>Study</strong> parameter<br />

reflects the non-diversifiable premium risk for a large<br />

insurance company whereas the QIS 5 parameters<br />

used in the Standard Formula represent an averagesized<br />

insurance company. As expected the QIS 5<br />

parameter, 10.0 percent, is higher than systemic-only<br />

parameter of 8.7 percent for motor TPL.


Solvency II Correlation Coefficients<br />

Not surprisingly, correlation will be an important<br />

determinant of capital requirements.<br />

Solvency II Correlation Coefficients<br />

Motor -<br />

TPL<br />

Motor -<br />

Other<br />

Marine,<br />

Aviation<br />

& Transit<br />

These coefficients are more conservative than we would<br />

derive from calculating linear correlation since they<br />

must consider nonlinear tail correlation. The factors<br />

applied were derived mainly from an analysis of German<br />

market data for the years 1998 through 2002. As an<br />

example, for the correlation between motor TPL and<br />

general liability, the average correlation was 28 percent<br />

using the data of 89 firms and 1,269 observations. The<br />

final coefficient selected was 50 percent, as seen above.<br />

In this case, we find that the Solvency II correlations are<br />

significantly higher than many of the observed<br />

correlations for European insurers. The correlation<br />

matrix for Germany appears below, and corresponds<br />

to the larger matrix on page 13 of this <strong>Study</strong>.<br />

<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> — Germany<br />

Fire<br />

General<br />

Liability<br />

Motor — TPL 50% 50% 25% 50% 25%<br />

Motor — Other 50% 25% 25% 25% 25%<br />

Marine, Aviation<br />

& Transit<br />

Credit<br />

50% 25% 25% 25% 25%<br />

Fire 25% 25% 25% 25% 25%<br />

General Liability 50% 25% 25% 25% 50%<br />

Credit 25% 25% 25% 25% 50%<br />

Motor<br />

Marine,<br />

Aviation<br />

& Transit<br />

Property<br />

General<br />

Liability<br />

Motor 20% 7% 6% 26%<br />

Marine, Aviation<br />

& Transit<br />

20% 22% 10% 45%<br />

Property 7% 22% 0% 31%<br />

General Liability 6% 10% 0% -3%<br />

Credit 26% 45% 31% -3%<br />

Credit<br />

<strong>Aon</strong> Benfield<br />

S2Metrica: ReMetrica Modeling<br />

for Proposed Solvency II<br />

Developing an internal model can be a significant<br />

investment of time and resources. To assist our clients,<br />

<strong>Aon</strong> Benfield has developed S2MetricaSM , a standalone<br />

tool built on ReMetrica ® technology. S2Metrica builds a<br />

simplified internal model from QIS 5 inputs,<br />

supplemented with details about large losses, cat losses,<br />

reinsurance, and the asset portfolio. It also has a<br />

built-in economic scenario generator. Standard output<br />

reports include:<br />

> Profit and loss accounts for different return periods<br />

> Year-end balance sheets<br />

> Comparisons between Standard Formula capital<br />

requirements and those generated by the S2Metrica<br />

internal model<br />

Using S2Metrica, clients can quickly construct a<br />

competent baseline model, freeing them to focus on<br />

critical tasks such as parameterization and appropriate<br />

customization.<br />

ReMetrica is <strong>Aon</strong> Benfield’s innovative financial<br />

modeling tool and the engine of S2Metrica. Insurers<br />

increasingly turn to financial modeling to help them<br />

achieve their corporate objectives. Each insurer has its<br />

own distinct objectives, risks, corporate structure, and<br />

reinsurance strategy.<br />

Using the ReMetrica software platform, insurers can<br />

build adaptable and flexible models that capture their<br />

risks better than the Solvency II Standard Formula and<br />

fully recognize their risk mitigation strategies. In<br />

particular, ReMetrica allows insurers to:<br />

> Create ”off-the-shelf” internal models that cover<br />

both assets and liabilities<br />

> Use customizable templates to monitor internal<br />

metrics and Solvency II requirements such as Fair<br />

Value and SCR<br />

> Model highly customized reinsurance structures<br />

> Integrate partial models, such as non-life and health<br />

lines, in a full internal model covering all aspects of<br />

the balance sheet<br />

The combination of the <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> with<br />

ReMetrica allows our clients to parameterize their models<br />

in an optimal way and to make informed decisions about<br />

risk transfer through reinsurance or the capital markets.<br />

7


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

U.S. <strong>Risk</strong> Parameters<br />

The U.S. portion of the <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong> uses data from nine years of NAIC annual statements for 2,265<br />

individual groups and companies. The database covers all 22 Schedule P lines of business and contains 1.4 million<br />

records of individual company observations from accident years 1992-2009.<br />

The charts below show the loss ratio volatility for each Schedule P line, with and without the effect of the<br />

underwriting cycle. The effect of the underwriting cycle is removed by normalizing loss ratios by accident year prior<br />

to computing volatility. This adjustment decomposes loss ratio volatility into its loss and premium components.<br />

Coefficient of Variation of Gross Loss Ratio | 1992-2009<br />

Products Liability – Claims-Made<br />

8<br />

Private Passenger Auto 14%<br />

Auto Physical Damage<br />

Commercial Auto<br />

Workers Compensation<br />

Warranty<br />

Medical PL – Occurrence<br />

Commercial Multi Peril<br />

Other Liability – Occurrence<br />

Special Liability<br />

Medical PL – Claims-Made<br />

Other Liability – Claims-Made<br />

Products Liability – Occurrence<br />

Homeowners<br />

Other<br />

Reinsurance – Liability<br />

International<br />

Fidelity & Surety<br />

Reinsurance – Property<br />

Reinsurance – Financial<br />

Special Property<br />

Financial Guaranty<br />

All <strong>Risk</strong> No Underwriting Cycle <strong>Risk</strong><br />

17%<br />

24%<br />

28%<br />

31%<br />

32%<br />

34%<br />

37%<br />

39%<br />

40%<br />

43%<br />

47%<br />

51%<br />

52%<br />

67%<br />

68%<br />

70%<br />

85%<br />

91%<br />

102%<br />

The U.S. Underwriting Cycle<br />

Volatility for most lines of business is increased by the insurance<br />

underwriting and pricing cycle. The underwriting cycle acts<br />

simultaneously across many lines of business, driving correlation<br />

between the results of different lines and amplifying the effect<br />

of underwriting risk to primary insurers and reinsurers. Our<br />

analysis demonstrates that the cycle increases volatility<br />

substantially for all major commercial lines, as shown in the<br />

table. For example, the underwriting volatility of other liability<br />

increases by 47 percent, workers compensation by 46 percent,<br />

medical professional liability by 43 percent, and commercial<br />

auto liability by 42 percent.<br />

104%<br />

163%<br />

13%<br />

15%<br />

17%<br />

19%<br />

31%<br />

27%<br />

25%<br />

32%<br />

29%<br />

28%<br />

29%<br />

32%<br />

43%<br />

45%<br />

49%<br />

Impact of the Pricing Cycle<br />

Line<br />

54%<br />

54%<br />

54%<br />

59%<br />

47%<br />

62%<br />

106%<br />

Impact of the<br />

Pricing Cycle<br />

Reinsurance — Liability 50%<br />

Other Liability — Occurrence 47%<br />

Other Liability — Claims-Made 47%<br />

Workers Compensation 46%<br />

Medical PL — Claims-Made 43%<br />

Commercial Auto 42%<br />

Special Liability 33%<br />

Commercial Multi Peril 24%<br />

Homeowners 21%<br />

Private Passenger Auto 9%


Industry Reserve Adequacy: How Long Can Favorable Development Continue?<br />

U.S. P&C industry reserves continue to show<br />

redundancy at the end of 2009. Standard actuarial<br />

reserving methods applied to the industry Schedule P<br />

indicate that there is approximately $22 billion of<br />

excess reserves across all lines of business.<br />

The market is unlikely to harden again as long as the<br />

industry has more than adequate reserves according<br />

U.S. Reserve Volatility by Line<br />

Line<br />

Reserve to<br />

Premium Ratio<br />

% Reserves<br />

Over 10 Yrs Old<br />

Ultimate<br />

Reserve CV<br />

One Year<br />

Reserve CV<br />

% CV<br />

Emerging in<br />

One Year<br />

<strong>Aon</strong> Benfield<br />

to these metrics. Calendar years 2007, 2008 and 2009<br />

saw favorable reserve development, helping to prolong<br />

soft market conditions. We estimate that reserve<br />

redundancies will be depleted in two to three years if<br />

favorable development continues at the pace it has<br />

from 2007 to 2009.<br />

A summary of adequacy by major market segments<br />

appears below.<br />

U.S. Reserve Estimated Adequacy ($B)<br />

Line<br />

Estimated<br />

Reserves<br />

Booked<br />

Reserves<br />

Favorable/(Adverse) Development<br />

2007 2008 2009 Average<br />

Remaining<br />

Redundancy<br />

Years at<br />

Run Rate<br />

Personal Lines 123.0 129.0 5.9 5.4 5.8 5.7 6.0 1.1<br />

Commercial Property 37.9 41.7 1.7 2.6 2.4 2.2 3.8 1.7<br />

Commercial Liability 223.1 237.3 1.0 5.2 3.8 3.3 14.2 4.3<br />

Workers Compensation 114.8 114.0 1.0 1.1 (0.5) 0.6 (0.8) n/a<br />

Total Excl. Financial Guaranty 498.7 522.0 9.5 14.4 11.5 11.8 23.2 2.0<br />

Financial Guaranty 34.1 32.8 (1.2) (12.6) 7.0 (2.3) (1.4) n/a<br />

Total 532.9 554.7 8.3 1.7 18.6 9.5 21.9 2.3<br />

Reserve <strong>Risk</strong> and Leverage<br />

Insurers face two sources of risk from reserves. The first<br />

source is volatility of reserve values over time to<br />

settlement. The second source comes from leverage.<br />

The longer the average duration of the claim payout,<br />

the larger the reserve balance becomes relative to the<br />

premium base. As reserve leverage increases, the<br />

sensitivity of calendar year combined ratio results<br />

compared to changes in reserve balances magnifies.<br />

The first source of volatility has traditionally been<br />

measured with methods such as the Mack method,<br />

which calculates the volatility of the link ratio estimate<br />

of ultimate losses coming from a loss triangle. More<br />

recently, Merz and Wuthrich have published a<br />

methodology that calculates the same estimate, but<br />

over a one-year time horizon to be consistent with<br />

Solvency II. Using these methods, we can estimate the<br />

total reserve volatility and how much of that volatility is<br />

expected to emerge in the next 12 months. We can<br />

also estimate the potential impact of reserve volatility<br />

on next year’s combined ratio.<br />

Using the U.S industry aggregate workers compensation<br />

paid triangle as an example, the total reserve volatility is<br />

estimated at 3.3 percent based on an adjusted Mack<br />

method. The one-year reserve volatility is 2.2 percent<br />

based on an adjusted Merz Wuthrich method, meaning<br />

that 66 percent of the triangle’s volatility emerges in<br />

one development year. The Mack and Merz Wuthrich<br />

methods were both adjusted to account for reserves<br />

more than 10 years old. With reserves levered at 3.4<br />

times premium, the impact on combined ratio of a one<br />

standard deviation change is 7.5 points. For a normal<br />

distribution a one standard deviation move, up or down,<br />

is a one in three year event.<br />

One Year<br />

Combined<br />

Ratio Impact<br />

Homeowners 0.3 1.0% 5.1% 4.8% 94.0% 1.5%<br />

Private Passenger Auto 0.9 4.0% 2.1% 1.7% 79.1% 1.5%<br />

Commercial Auto 1.5 4.9% 2.5% 1.8% 69.4% 2.6%<br />

Commercial Multi Peril 1.2 9.0% 4.6% 3.8% 81.4% 4.6%<br />

Workers Compensation 3.4 26.0% 3.3% 2.2% 66.0% 7.5%<br />

Medical PL - CM 2.5 2.7% 5.1% 4.0% 78.9% 10.0%<br />

Other Liability - Occ 3.4 26.2% 5.2% 3.2% 62.1% 10.8%<br />

Other Liability - CM 2.5 2.3% 6.3% 5.1% 79.7% 12.8%<br />

Products Liability - Occ 7.0 47.4% 9.9% 5.0% 50.9% 35.1%<br />

Ultimate reserve CV calculated using the Mack method applied to industry paid triangles by line. One-year reserve CV uses the Merz Wuthrich method. Both methods<br />

adjusted to account for reserves more than 10 years old.<br />

9


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Best of Times, Worst of Times<br />

In economic capital modeling, the systemic volatility<br />

of each insurance line is a vital input to ensure that<br />

the parameters reflect an appropriate level of risk. As<br />

a result, we have always focused on quantifying this<br />

systemic volatility by measuring the CV. However,<br />

the CV offers guidance only on the variance of the<br />

resulting loss distribution; it does not offer a clear view<br />

of the distribution’s shape. Two insurance lines may<br />

have similar CVs but one may have a much thicker tail<br />

than the other.<br />

To expand our view of insurance risk beyond the CV,<br />

we have studied the largest deviations in loss ratio<br />

between successive accident years. The 18 accident<br />

years in our dataset give us 17 years of changes, and<br />

with this data we selected the biggest increase and<br />

decrease in ultimate accident year loss ratio for each<br />

company. For example, on the following page<br />

commercial auto insurers showed on average a biggest<br />

increase (deteriorating results) of 18.3 loss ratio points<br />

and a biggest decrease (improving results) of 25.1 loss<br />

ratio points from one accident year to the next. The<br />

chart below shows mean changes for all U.S. lines.<br />

Overall this analysis is consistent with the analysis of<br />

CVs. Personal and commercial auto show the smallest<br />

fluctuation in results, followed by the other commercial<br />

lines. The catastrophe-exposed lines — homeowners,<br />

special property, reinsurance property, and financial<br />

guaranty — comprise the top end of the range, with a<br />

mean worst increase of 60 loss ratio points or higher on<br />

a gross basis.<br />

Mean Year-Over-Year Change in Loss Ratio<br />

Biggest Increase (Deteriorating Results)<br />

10<br />

9% 14% 18% 23% 29% 36% 38% 39% 42% 44% 45% 48% 51% 56%<br />

Auto Phys.<br />

Damage<br />

Private Auto<br />

Commercial<br />

Auto<br />

Workers Comp<br />

Medical PL -<br />

CM<br />

Commercial<br />

Multi Peril<br />

Medical PL -<br />

Occ<br />

-12% -18% -25% -25% -41% -46% -52%<br />

Biggest Decrease (Improving Results)<br />

Other Liability -<br />

Occ<br />

Fidelity<br />

& Surety<br />

-41% -32%<br />

Other Liability -<br />

CM<br />

-72%<br />

Reinsurance -<br />

Liability<br />

For most lines, the increases are significant. Among the<br />

commercial lines, the results show a mean increase of<br />

44 percent for other liability claims-made, 39 percent<br />

for other liability occurrence, 36 percent for commercial<br />

multi-peril, 29 percent for medical professional liability<br />

claims-made, 23 percent for workers compensation,<br />

and 18 percent for commercial auto.<br />

The following page shows detailed results for<br />

commercial auto, other liability occurrence and workers<br />

compensation. The impact of the underwriting cycle is<br />

clearly visible in all three lines, as insurers suffered their<br />

biggest increases from 1998 to 2000 and their biggest<br />

decreases in 2002 after the market hardened.<br />

Differences in volatility between lines are also visible. At<br />

39.5 percent, the mean increase for other liability<br />

occurrence is double that of commercial auto;<br />

moreover, its distribution is more positively skewed<br />

with a 90th percentile of 78.4 loss ratio points<br />

compared with 32.5 points for commercial auto.<br />

In planning, insurers may implicitly assume that loss<br />

ratios will be within two or three points of best<br />

estimates. But the evidence shows that results are not<br />

infrequently off by 20 points or more, on both the hard<br />

and soft sides of the cycle. This deviation is further<br />

exacerbated because initial booked loss ratios are<br />

generally near plan and vary little from year to year.<br />

The output from any financial modeling should reflect a<br />

realistic view of outcomes that can deviate from plan.<br />

The results of this extreme value analysis can serve as<br />

useful benchmarks for evaluating model results.<br />

Products Liability -<br />

Occ<br />

Special Liability<br />

-64% -67% -67%<br />

Products Liability -<br />

CM<br />

-93%<br />

66% 67% 73% 78%<br />

Reinsurance -<br />

Financial<br />

-123%<br />

Homeowners<br />

-79%<br />

Special Property<br />

-262%<br />

International<br />

-81%<br />

125%<br />

Reinsurance -<br />

Property<br />

-185%<br />

170% 499%<br />

Financial<br />

Guaranty<br />

-87%<br />

Other<br />

-41%


Year-Over-Year Change in Gross Loss Ratio<br />

Commercial Auto<br />

Probability Density<br />

Biggest Increase<br />

Biggest Decrease<br />

0.4<br />

0.3<br />

0.2<br />

0.1<br />

-150% -100% -50%<br />

0<br />

0%<br />

Other Liability - Occurrence<br />

Probability Density<br />

0.6<br />

0.5<br />

0.4<br />

0.3<br />

0.2<br />

0.1<br />

-150% -100% -50% 0%<br />

Workers Compensation<br />

Probability Density<br />

0<br />

0.3<br />

0.2<br />

0. 0.1<br />

-150% -100% -50% 0%<br />

0<br />

50% 100% 150%<br />

50% 100% 150%<br />

50% 100% 150%<br />

Frequency by Accident Year<br />

0.3<br />

0.2<br />

0.1<br />

0.0<br />

0.0<br />

0.1<br />

0.2<br />

0.3<br />

0.3<br />

0.2<br />

0.1<br />

0.0<br />

0.0<br />

0.1<br />

0.2<br />

0.3<br />

0.3<br />

0.2<br />

0.1<br />

0.0<br />

0.0<br />

0.1<br />

0.2<br />

0.3<br />

1993<br />

1993<br />

1993<br />

1994<br />

1994<br />

1994<br />

1995<br />

1995<br />

1996<br />

1996<br />

1997<br />

1997<br />

1998<br />

1998<br />

1999<br />

Biggest Increase<br />

Mean 18.3%<br />

Median 15.1%<br />

90th %ile 32.5%<br />

1999<br />

2000<br />

Frequency by Accident Year<br />

Biggest Increase<br />

Mean 39.5%<br />

Median 24.8%<br />

90th %ile 78.4%<br />

2000<br />

Frequency by Accident Year<br />

1995<br />

1996<br />

1997<br />

1998<br />

1999<br />

Biggest Increase<br />

Mean 23.1%<br />

Median 20.1%<br />

90th %ile 38.9%<br />

2000<br />

2001<br />

2001<br />

2001<br />

2002<br />

2002<br />

2002<br />

2003<br />

2003<br />

2003<br />

2004<br />

2004<br />

2004<br />

2005<br />

2005<br />

2005<br />

2006<br />

2006<br />

2006<br />

<strong>Aon</strong> Benfield<br />

2007<br />

2007<br />

2007<br />

2008<br />

2008<br />

2008<br />

2009<br />

Biggest Decrease<br />

Mean -25.1%<br />

Median -20.1%<br />

90th %ile -45.2%<br />

2009<br />

Biggest Decrease<br />

Mean -40.8%<br />

Median -27.4%<br />

90th %ile -71.5%<br />

2009<br />

Biggest Decrease<br />

Mean -25.0%<br />

Median -20.5%<br />

90th %ile -46.0%<br />

11


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Correlation and the Pricing Cycle<br />

Correlation of Underwriting Results<br />

Correlation between different lines of business is central to a realistic assessment of aggregate portfolio risk,<br />

and, in fact, becomes increasingly significant as companies grow in size. Modeling is invariably performed using<br />

an analysis-synthesis paradigm: analysis is carried out at the product or business unit level and then aggregated<br />

to the company level. In most applications, results are more significantly impacted by the correlation and<br />

dependency assumptions made during the synthesis step than by all the detailed assumptions made during<br />

the analysis step.<br />

The <strong>Study</strong> determines correlations between lines within each country and also between countries. Although<br />

not shown here, we have also calculated confidence intervals for each correlation coefficient.<br />

Correlation between Lines<br />

Correlation between lines is computed by examining the results from larger companies that write pairs of lines in<br />

the same country. The following tables show a sampling of the results available for Australia, China, Germany, Japan,<br />

the U.K., and the U.S.<br />

Australia<br />

China<br />

12<br />

Accident<br />

& Health<br />

General<br />

Liability<br />

Agriculture<br />

Marine,<br />

Aviation<br />

& Transit<br />

General Liability 19% 21% -24% 21%<br />

Marine, Aviation & Transit 19% 31% -3% 21%<br />

Motor 21% 31% 25% 14%<br />

Property -24% -3% 25% -6%<br />

Workers Comp 21% 21% 14% -6%<br />

Credit<br />

Engineering<br />

General<br />

Liability<br />

Marine,<br />

Aviation<br />

& Transit<br />

Accident & Health 24% 31% 39% 53% 38% 59% 56%<br />

Agriculture 24% 53% n/a 29% 9% 16% -4%<br />

Credit 31% 53% n/a 18% 18% 34% 25%<br />

Engineering 39% n/a n/a 68% 38% 64% 28%<br />

General Liability 53% 29% 18% 68% 29% 62% 54%<br />

Marine, Aviation & Transit 38% 9% 18% 38% 29% 41% 24%<br />

Motor 59% 16% 34% 64% 62% 41% 59%<br />

Property 56% -4% 25% 28% 54% 24% 59%<br />

Motor<br />

Property<br />

Motor<br />

Workers<br />

Comp<br />

Property<br />

Correlation is a measure of association<br />

between two random quantities. It<br />

varies between -1 and +1, with +1<br />

indicating a perfect increasing linear<br />

relationship and -1 a perfect decreasing<br />

relationship. The closer the coefficient<br />

is to either +1 or -1 the stronger the<br />

linear association between the two<br />

variables. A value of 0 indicates no<br />

linear relationship whatsoever.<br />

All correlations in the <strong>Study</strong> are<br />

estimated using the Pearson<br />

sample correlation coefficient.<br />

In each table the correlations shown in<br />

bold are statistically different from zero<br />

at the 90 percent confidence level.


Germany<br />

Japan<br />

U.K.<br />

U.S.<br />

Accident<br />

& Health<br />

Commercial<br />

Auto<br />

Accident<br />

& Health<br />

Accident<br />

& Health<br />

Commercial<br />

Multi Peril<br />

Assistance<br />

Commercial<br />

Lines Liability<br />

General<br />

Liability<br />

Homeowners<br />

Medical<br />

Malpractice<br />

CM<br />

Other Liability<br />

CM<br />

Other Liability<br />

Occ<br />

Personal Auto<br />

Liability<br />

<strong>Aon</strong> Benfield<br />

Products<br />

Liability<br />

Occ<br />

Commercial Auto 53% 8% 73% 44% 67% 28% 72% 63%<br />

Commercial Multi Peril 53% 21% 56% 41% 48% 28% 40% 42%<br />

Homeowners 8% 21% 1% -2% -1% 8% 14% -7%<br />

Commercial<br />

Motor<br />

Marine,<br />

Aviation<br />

& Transit<br />

Accident & Health 27% 1% 50% 42% 53%<br />

General Liability 27% 0% 3% 32% 28%<br />

Marine, Aviation & Transit 1% 0% 16% 33% -4%<br />

Motor 50% 3% 16% 61% 43%<br />

Property 42% 32% 33% 61% 32%<br />

Workers Comp 53% 28% -4% 43% 32%<br />

Accident & Health 47% n/a 55% -49% 15% 55%<br />

Commercial Lines Liability 47% 72% 40% 69% 49% 56%<br />

Commercial Motor n/a 72% 51% -9% -14% 61%<br />

Commercial Property 55% 40% 51% 33% 57% 39%<br />

Financial Loss -49% 69% -9% 33% 16% -15%<br />

Household & Domestic 15% 49% -14% 57% 16% 30%<br />

Medical Malpractice CM 73% 56% 1% 72% 78% 58% 76% 71%<br />

Other Liability CM 44% 41% -2% 72% 57% 42% 29% 62%<br />

Other Liability Occ 67% 48% -1% 78% 57% 33% 66% 63%<br />

Personal Auto Liability 28% 28% 8% 58% 42% 33% 42% 33%<br />

Products Liability Occ 72% 40% 14% 76% 29% 66% 42% 63%<br />

Commercial<br />

Property<br />

Workers Comp 63% 42% -7% 71% 62% 63% 33% 63%<br />

Financial Loss<br />

Household<br />

& Domestic<br />

Private Motor 55% 56% 61% 39% -15% 30%<br />

Credit<br />

General<br />

Liability<br />

Legal<br />

Protection<br />

Motor<br />

Marine,<br />

Aviation<br />

& Transit<br />

Accident & Health 62% -37% 10% -13% -13% -12% -3%<br />

Assistance 62% n/a -40% 39% 83% -6% -40%<br />

Credit -37% n/a -3% -24% 45% 26% 31%<br />

General Liability 10% -40% -3% -10% 10% 6% 0%<br />

Legal Protection -13% 39% -24% -10% -48% 20% -21%<br />

Marine, Aviation & Transit -13% 83% 45% 10% -48% 20% 22%<br />

Motor -12% -6% 26% 6% 20% 20% 7%<br />

Property -3% -40% 31% 0% -21% 22% 7%<br />

Property<br />

Motor<br />

Property<br />

Workers<br />

Comp<br />

Private Motor<br />

Workers<br />

Comp<br />

13


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Correlation between Countries<br />

In addition to correlation between lines of business, global insurers must also consider the correlation of business<br />

written in different countries. We estimated these correlation coefficients based on country-level loss ratios by line<br />

by year. The following tables show results by region for motor and liability lines.<br />

Americas - Motor<br />

Europe - Motor<br />

14<br />

Argentina<br />

Asia Pacific - Motor<br />

Australia<br />

Austria<br />

Brazil<br />

China<br />

Belgium<br />

Canada<br />

Hong Kong<br />

France<br />

Chile<br />

Argentina 49% -62% -71% -14% 23% 10% -13% -14% -28%<br />

Brazil 49% -18% -5% -26% -3% -51% 34% 34% 32%<br />

Canada -62% -18% 61% 22% -24% -27% 10% 85% 43%<br />

Chile -71% -5% 61% 14% -13% -31% 14% 20% -4%<br />

Colombia -14% -26% 22% 14% -28% 16% 37% 34% -5%<br />

Mexico 23% -3% -24% -13% -28% 6% -47% -24% -58%<br />

Peru 10% -51% -27% -31% 16% 6% -18% -21% -32%<br />

Puerto Rico -13% 34% 10% 14% 37% -47% -18% 41% 7%<br />

United States -14% 34% 85% 20% 34% -24% -21% 41% 41%<br />

Venezuela -28% 32% 43% -4% -5% -58% -32% 7% 41%<br />

India<br />

Australia 63% 54% 44% -35% -49% 82% 8% -34% 21%<br />

China 63% 24% -3% -7% 14% -30% -10% -20% 12%<br />

Hong Kong 54% 24% 55% -46% -46% 5% 37% -67% -23%<br />

India 44% -3% 55% -45% -32% 97% 13% -34% 33%<br />

Japan -35% -7% -46% -45% 50% 85% -2% 68% -3%<br />

Malaysia -49% 14% -46% -32% 50% 72% -8% 41% 33%<br />

Russia 82% -30% 5% 97% 85% 72% 14% -35% -81%<br />

Singapore 8% -10% 37% 13% -2% -8% 14% -35% -37%<br />

South Korea -34% -20% -67% -34% 68% 41% -35% -35% 34%<br />

Taiwan 21% 12% -23% 33% -3% 33% -81% -37% 34%<br />

Germany<br />

Austria 52% 64% 65% 38% 87% 44% -12% 82% 12%<br />

Belgium 52% 63% 79% 63% 45% 61% -41% 7% 34%<br />

France 64% 63% 59% 41% 54% 45% -33% 49% 23%<br />

Germany 65% 79% 59% 7% 54% 35% -29% 23% 10%<br />

Italy 38% 63% 41% 7% -5% 71% -41% 17% 62%<br />

Netherlands 87% 45% 54% 54% -5% 37% 1% 80% -19%<br />

Norway 44% 61% 45% 35% 71% 37% -47% 41% 32%<br />

Spain -12% -41% -33% -29% -41% 1% -47% 30% 7%<br />

Switzerland 82% 7% 49% 23% 17% 80% 41% 30% -2%<br />

United Kingdom 12% 34% 23% 10% 62% -19% 32% 7% -2%<br />

Colombia<br />

Japan<br />

Italy<br />

Mexico<br />

Malaysia<br />

Netherlands<br />

Peru<br />

Russia<br />

Norway<br />

Puerto Rico<br />

Singapore<br />

Spain<br />

United States<br />

South Korea<br />

Switzerland<br />

Venezuela<br />

Taiwan<br />

United<br />

Kingdom


Americas - Liability<br />

Europe - Liability<br />

Argentina<br />

Asia Pacific - Liability<br />

Austria<br />

Australia<br />

Brazil<br />

Belgium<br />

China<br />

Canada<br />

Denmark<br />

Hong Kong<br />

France<br />

Germany<br />

Italy<br />

Norway<br />

Spain<br />

<strong>Aon</strong> Benfield<br />

Austria -46% 55% 86% 88% 49% 19% -36% 29% 65%<br />

Belgium -46% -29% -54% -35% -43% 21% -81% 13% -31%<br />

Denmark 55% -29% 65% 60% 71% 16% 10% 29% 36%<br />

France 86% -54% 65% 90% 61% 16% -26% 32% 59%<br />

Germany 88% -35% 60% 90% 54% 5% -41% 27% 65%<br />

Italy 49% -43% 71% 61% 54% 20% 15% 26% 5%<br />

Norway 19% 21% 16% 16% 5% 20% -39% 3% 4%<br />

Spain -36% -81% 10% -26% -41% 15% -39% -24% 12%<br />

Switzerland 29% 13% 29% 32% 27% 26% 3% -24% 10%<br />

United Kingdom 65% -31% 36% 59% 65% 5% 4% 12% 10%<br />

Japan<br />

Australia 81% 46% -33% -11% -15% -30% 6% 32%<br />

China 81% 36% -13% 22% 36% 91% -28% 17%<br />

Hong Kong 46% 36% 1% -9% 2% -31% -15% -28%<br />

Japan -33% -13% 1% 45% 7% 72% -3% 20%<br />

Malaysia -11% 22% -9% 45% -57% 70% -35% 26%<br />

Russia -15% 36% 2% 7% -57% -60% 65% 47%<br />

Singapore -30% 91% -31% 72% 70% -60% -74% 10%<br />

South Korea 6% -28% -15% -3% -35% 65% -74% 6%<br />

Taiwan 32% 17% -28% 20% 26% 47% 10% 6%<br />

Chile<br />

Argentina 33% 18% -5% -67% 6% 3% 49% 30% 2%<br />

Brazil 33% 33% 18% -59% 22% 15% 75% 72% -7%<br />

Canada 18% 33% -17% -32% 25% 24% 26% 81% 5%<br />

Chile -5% 18% -17% -28% 44% -12% 26% -1% 31%<br />

Colombia -67% -59% -32% -28% -18% -26% -76% -67% -23%<br />

Mexico 6% 22% 25% 44% -18% -3% 14% 23% -20%<br />

Peru 3% 15% 24% -12% -26% -3% 0% 44% -18%<br />

Puerto Rico 49% 75% 26% 26% -76% 14% 0% 69% 2%<br />

United States 30% 72% 81% -1% -67% 23% 44% 69% 18%<br />

Venezuela 2% -7% 5% 31% -23% -20% -18% 2% 18%<br />

Colombia<br />

Malaysia<br />

Mexico<br />

Russia<br />

Peru<br />

Singapore<br />

Puerto Rico<br />

United States<br />

South Korea<br />

Switzerland<br />

Venezuela<br />

Taiwan<br />

United<br />

Kingdom<br />

15


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Modeling Dependence<br />

Dependence is a core component of economic capital<br />

modeling. <strong>Risk</strong> managers frequently discuss correlation,<br />

and this <strong>Study</strong> includes numerous correlation matrices.<br />

But correlation alone does not fully describe<br />

dependence. There are many ways to combine two<br />

variables to have the same linear correlation coefficient.<br />

For example, the familiar symmetric, elliptical contours<br />

of the normal copula can have the same linear<br />

correlation as a more pinched distribution, and<br />

pinching can occur either on the left, the right or both<br />

sides. The impact of dependence is most clearly seen in<br />

the distribution of the sum (or portfolio return) of the<br />

two variables, with extreme tail correlation producing<br />

an aggregate distribution with much fatter tails.<br />

Variables in financial markets often exhibit such<br />

extreme tail correlation, as seen in the left chart<br />

below. In this plot, the outliers at the 10.0 percent<br />

and 1.0 percent significance levels assuming a<br />

multivariate normal distribution comprise 11.9 percent<br />

and 2.1 percent of the observations. This kind of<br />

behavior has led many analysts to reject the normal<br />

distribution as a model for dependence.<br />

Academics and risk managers have introduced many<br />

different copulas as means of modeling dependence<br />

with flexible tail behavior. But the appropriateness of<br />

different copulas for insurance losses has been less<br />

well tested.<br />

Daily Stock Returns of Two Financial<br />

Stocks Through the Crisis<br />

16<br />

3.0<br />

2.0<br />

1.0<br />

-1.0<br />

-2.0<br />

-3.0<br />

Normal Transformed Data<br />

0<br />

-3.0 -2.0 -1.0 0 1.0 2.0 3.0<br />

Our study of U.S. data shows that apart from<br />

correlation driven by property catastrophe events there<br />

is little evidence of multi-line extreme correlation. The<br />

right chart below compares results for other liability<br />

occurrence and workers compensation. In this case, the<br />

outliers at the 10.0 percent and 1.0 percent significance<br />

levels assuming multivariate normal distribution<br />

represent 10.9 percent and 1.0 percent of the<br />

observations — well within expectations. Analysis of<br />

other U.S. lines shows similar results.<br />

There is still the possibility that events with long return<br />

periods are not shown in our 18-year data sample — for<br />

example, the impact of asbestos on other liability<br />

occurrence and products liability. We may yet observe<br />

extreme tail correlation in insurance results. But its<br />

absence during the past 18 years suggests that it is not<br />

nearly as commonplace as in financial markets.<br />

We conclude that while the traditional approach to<br />

modeling dependence using the normal copula has<br />

known limitations, it is not rejected by the data as a<br />

model for correlation between non-catastrophe<br />

insurance lines. Catastrophe simulation models address<br />

this issue for catastrophe lines by including correlation<br />

as a model output.<br />

Products Liability Occurrence vs.<br />

Workers Compensation<br />

3.0<br />

2.0<br />

1.0<br />

-1.0<br />

-2.0<br />

-3.0<br />

Normal Transformed Data<br />

0<br />

-3.0 -2.0 -1.0 0 1.0 2.0 3.0


Size and Correlation<br />

Insurers of different sizes face different levels of<br />

correlation across their portfolios. For small insurers,<br />

the process risk in each line of business may keep the<br />

correlation observed between lines relatively low. In<br />

contrast, large insurers are exposed primarily to the<br />

systemic risk in each line, but correlation in systemic<br />

risk will drive observed correlations across the portfolio.<br />

The U.S. correlation coefficients published earlier in<br />

the <strong>Study</strong> represent an average level of correlation for<br />

companies with premium volume above a threshold<br />

Workers Compensation vs. Other Liability — Occurrence Commercial Auto vs. Other Liability — Occurrence<br />

Correlation Above Threshold<br />

1.0<br />

0.9<br />

0.8<br />

0.7<br />

0.6<br />

0.5<br />

0.4<br />

0.3<br />

0.2<br />

0.1<br />

0<br />

10 100 1,000 10,000<br />

Size Threshold, $M<br />

Correlation<br />

<strong>Risk</strong> <strong>Study</strong> Coefficient<br />

Correlation Above Threshold<br />

1.0<br />

0.9<br />

0.8<br />

0.7<br />

0.6<br />

0.5<br />

0.4<br />

0.3<br />

0.2<br />

0.1<br />

<strong>Aon</strong> Benfield<br />

of $100 million. We selected this threshold as<br />

representative of the size of a typical product division<br />

within a medium to large insurance company. The<br />

observed level of correlation varies within this threshold,<br />

as shown below for several pairs of lines. Companies<br />

with volume exceeding $100 million will observe an<br />

increasing level of correlation between lines. For<br />

example, between workers compensation and other<br />

liability occurrence, the correlation at $100 million is<br />

63 percent, at $500 million it is 72 percent, and at<br />

$1 billion it is 80 percent.<br />

0<br />

10 100 1,000 10,000<br />

Size Threshold, $M<br />

Correlation<br />

The table below shows the measured correlation coefficients at different premium thresholds between U.S.<br />

Schedule P lines. In each case, both premium amounts exceed the threshold.<br />

<strong>Risk</strong> <strong>Study</strong> Coefficient<br />

Line of Business Correlation by Premium Size Threshold<br />

Line A Line B $25M $50M $100M $250M $500M $1,000M<br />

Homeowners Private Passenger Auto 10% 11% 8% 17% 33% 33%<br />

Commercial Multi Peril Commercial Auto 33% 37% 53% 55% 73% 58%<br />

Commercial Multi Peril Workers Compensation 27% 31% 42% 48% 48% 59%<br />

Commercial Multi Peril Other Liability — Occ 22% 27% 48% 46% 53% 53%<br />

Commercial Auto Workers Compensation 49% 60% 63% 71% 73% 85%<br />

Commercial Auto Other Liability — Occ 51% 54% 67% 78% 82% 78%<br />

Workers Compensation Other Liability — Occ 44% 51% 63% 67% 72% 80%<br />

Other Liability — Occ Other Liability — CM 45% 50% 57% 55% 59% 65%<br />

Medical PL — CM Other Liability — CM 65% 72% 72% 64% 68% n/a<br />

Medical PL — CM Workers Compensation 47% 72% 71% 73% 77% n/a<br />

The larger the company, the more important correlation becomes for the company. Regulators and rating agencies<br />

scrutinize correlation assumptions in their evaluations of capital adequacy. <strong>Aon</strong> Benfield Analytics can help<br />

companies understand the sensitivity of their model results to correlation assumptions and guide them during the<br />

rating agency review process.<br />

17


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Macroeconomic Correlation<br />

Correlation among macroeconomic factors is a very<br />

important consideration in risk modeling. The<br />

interaction of inflation and GDP growth with loss<br />

ratios and investment returns has a profound effect on<br />

insurer financial health and stability.<br />

The matrix below shows correlation coefficients for<br />

various macroeconomic variables that impact an<br />

insurer’s balance sheet.<br />

The Consumer Price Index (CPI-U) and Producer Price<br />

Index (PPI) are highly correlated, but they do not<br />

show particularly strong correlation with other factors.<br />

This may be because inflation has been relatively tame<br />

for the last 25 years.<br />

GDP growth shows strong negative correlation with<br />

changes in unemployment. When GDP drops — or<br />

unemployment increases — credit spreads tend to<br />

increase, property values fall and the VIX increases. We<br />

were surprised not to see stronger correlation between<br />

GDP and stock returns without a lag.<br />

Treasury yields and corporate bond spreads are inversely<br />

correlated; financial market fears may push investors to<br />

flee corporates for the safety of treasuries, causing<br />

corporate yields to rise and treasury yields to fall.<br />

Macroeconomic Correlations<br />

18<br />

Inflation<br />

(CPI-U)<br />

Inflation (PPI)<br />

GDP Growth<br />

Unemployment<br />

Change<br />

Stock volatility measured by the VIX Index is sensitive to<br />

fear and directionally has the appropriate signs: positive<br />

correlation with spreads and unemployment, negative<br />

correlation with GDP and stock returns.<br />

These coefficients represent only the beginning of an<br />

analysis of macroeconomic dependency. Lags may be<br />

appropriate among certain variables. For example,<br />

GDP and stock returns show the strongest correlation<br />

when stock returns lead GDP by two quarters,<br />

suggesting that stock prices adjust as soon as<br />

expectations for GDP change.<br />

It is also important to consider values that shift over<br />

time. In successive eight-quarter periods, stock returns<br />

and property returns showed zero or negative<br />

correlations until the recent financial crisis when<br />

correlations turned strongly positive. This fact alone<br />

suggests that a simplistic view of correlation across the<br />

balance sheet will expose insurers to significant risks.<br />

Model output is only as good as the assumptions used,<br />

and with the prevalence of DFA modeling and<br />

economic scenario generators there is potential for<br />

naïve assumptions to drive decision making. In the next<br />

section, we look more closely at the potential impact of<br />

inflation on insurer balance sheets.<br />

Inflation (CPI-U) 78% -3% -2% 32% 26% -11% -25% -12% -23% 13%<br />

Inflation (PPI) 78% 4% -7% 30% 11% -4% -20% -7% -22% 14%<br />

GDP Growth -3% 4% -70% -4% 25% -64% -69% 5% -44% 52%<br />

Unemployment Change -2% -7% -70% -3% -27% 62% 77% -1% 57% -51%<br />

3-Month T-Bill Rate 32% 30% -4% -3% 98% -34% -58% -6% -25% 13%<br />

1-3 Year T-Bill 26% 11% 25% -27% 98% -39% -61% 19% -28% 10%<br />

AAA-AA 3-5 Year Spread -11% -4% -64% 62% -34% -39% 85% -43% 62% -66%<br />

BBB 3-5 Year Spread -25% -20% -69% 77% -58% -61% 85% -36% 67% -53%<br />

S&P 500 Returns -12% -7% 5% -1% -6% 19% -43% -36% -51% 17%<br />

Stock Volatility Index, VIX -23% -22% -44% 57% -25% -28% 62% 67% -51% -32%<br />

Property Returns 13% 14% 52% -51% 13% 10% -66% -53% 17% -32%<br />

3-Month<br />

T-Bill Rate<br />

1-3 Year<br />

T-Bill<br />

AAA-AA 3-5<br />

Year Spread<br />

BBB 3-5<br />

Year Spread<br />

S&P 500<br />

Returns<br />

VIX<br />

Property<br />

Returns


Managing Inflation <strong>Risk</strong><br />

<strong>Risk</strong> managers today recognize inflation as a potential<br />

threat in the years ahead, but struggle to quantify the<br />

risk and identify ways to mitigate it. The historical record<br />

reminds us that periods of high inflation have occurred<br />

repeatedly in virtually every economy. But during the<br />

last 25 years, inflation has been contained at low levels<br />

in the U.S. and other developed economies. As a result,<br />

the time series available to measure inflation’s impact on<br />

the current insurance industry will not serve us well in<br />

anticipating the next potential inflation shock.<br />

Inflation 1914-2009<br />

20%<br />

15%<br />

10%<br />

5%<br />

0%<br />

-5%<br />

-10%<br />

-15%<br />

1910<br />

Impact on Insurers<br />

Periods of high inflation, and high inflation volatility in<br />

particular, have generally preceded periods of rising<br />

accident year combined ratios.<br />

Inflation and Combined Ratio<br />

14%<br />

12%<br />

10%<br />

8%<br />

6%<br />

4%<br />

2%<br />

0%<br />

1970<br />

1975<br />

1930<br />

1980<br />

1985<br />

1950<br />

1990<br />

1970<br />

1995<br />

This lagged relationship between inflation and<br />

combined ratios is driven by three factors:<br />

> Lags between the incidence of inflation rate changes<br />

and recognition in loss reserving systems and rate<br />

indications<br />

> Lags between attempts to raise rates and actual<br />

rate changes due to regulatory and competitive<br />

limitations<br />

> Immediate impact on balance sheets<br />

1990<br />

Combined Ratio<br />

Inflation<br />

2000<br />

2005<br />

2010<br />

125%<br />

120%<br />

115%<br />

110%<br />

105%<br />

100%<br />

95%<br />

90%<br />

Industry Balance Sheet Impact<br />

<strong>Aon</strong> Benfield<br />

In the table below we demonstrate the last of these<br />

three effects for U.S. insurers using the 2009 industry<br />

balance sheet and the sensitivity of bond holdings,<br />

equity holdings and nominal loss reserves to changes<br />

in inflation. We show that a 200 basis point increase<br />

in inflation could result in a $70.9 billion impact on<br />

surplus, a 13.7 percent decrease.<br />

Impact of Inflation Increase on Industry Balance Sheet<br />

Assets<br />

Balance<br />

($B)<br />

Pre-tax<br />

Sensitivity<br />

%<br />

After-Tax<br />

Sensitivity<br />

%<br />

After-<br />

Tax Impact<br />

($B)<br />

Bonds 866.3 -7.3% -4.7% -40.9<br />

Stocks 227.0 -6.0% -3.9% -8.9<br />

Other Assets 398.9 0.0% 0.0%<br />

Total Assets 1,492.2 -5.1% -3.3% -49.7<br />

Liabilities<br />

Net Loss Reserves 564.0 5.8% 3.8% 21.2<br />

Other Liabilities 411.4 0.0% 0.0%<br />

Total Liabilitites 975.4 3.3% 2.2% 21.2<br />

Surplus 516.8 -21.1% -13.7% -70.9<br />

The primary drivers of these changes are bonds, stocks<br />

and loss reserves.<br />

Bonds — Changes in inflation affect bond yields<br />

differently for bonds of different maturities. Overall, a<br />

200 basis point increase in inflation would be expected<br />

to decrease the value of the industry bond portfolio by<br />

7.3 percent.<br />

Stocks — Stock portfolios are often assumed to have<br />

a high sensitivity to changes in bond yields. However,<br />

since empirically 80 percent of changes in inflation<br />

expectations ultimately flow through the S&P 500 as<br />

higher nominal dividends, this significantly offsets the<br />

effect of discounting these dividends at higher yields.<br />

The overall affect is approximately a 6.0 percent decline<br />

in the value of a diversified equity portfolio for a 200<br />

basis point change in inflation.<br />

Loss Reserves — The impact of inflation, particularly<br />

when measured as changes in the broad CPI-U,<br />

varies by line of business. Many short-tailed lines are<br />

impacted directly, though modestly, as a result of<br />

their quick settlement. In contrast, long-tailed lines<br />

are impacted more significantly by components of the<br />

CPI-U, which results in a more muted relationship to<br />

general inflation. Overall, for the industry reserves, we<br />

estimate a 5.8 percent increase in undiscounted loss<br />

reserves for a 200 basis point increase in inflation.<br />

19


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Managing Inflation <strong>Risk</strong><br />

Insurers can seek to manage this risk in several ways.<br />

Interest Rate <strong>Risk</strong> Management — An interest rate risk<br />

management process should distinguish between<br />

inflation duration and real interest rate duration, thus<br />

enhancing an asset-liability management framework.<br />

It is often assumed that asset and liability portfolios<br />

with equal present values and with the same duration<br />

will respond similarly on a discounted basis to changes<br />

in bond yields. However, this may not be the case if the<br />

changes are driven by changes in inflation rates. In the<br />

previous balance sheet example, a 200 basis point<br />

increase in inflation caused a $21.2 billion increase in<br />

the undiscounted loss reserves, and if interest rates rose<br />

as well, then there would also have been an increase in<br />

the amount of discounting leaving discounted reserves<br />

approximately unchanged.<br />

On the asset side, a bond portfolio of comparable size<br />

and duration would have decreased by $17.9 billion as<br />

a result of the same change in interest rates. Despite<br />

being “matched”, the net effect would be a three<br />

percent decrease in surplus.<br />

Asset Allocation — Several asset classes, including<br />

inflation-indexed bonds (TIPS), commodities and real<br />

estate, offer varying degrees of inflation hedging and<br />

can be considered as a natural part of insurers’ asset<br />

portfolios. However, careful consideration must be<br />

given to the impact on expected investment<br />

returns — in the case of TIPS especially — and to the<br />

additional volatility and portfolio management skills<br />

needed for these asset classes.<br />

Equity Allocations — The conventional wisdom is that<br />

equities are a natural hedge against inflation, since<br />

companies can pass rising costs along to consumers.<br />

But over short horizons, equities have not always<br />

outperformed inflation. In the 1970s, inflation soared<br />

well above 10 percent even as real equity returns were<br />

negative. An investment in the S&P 500 made in 1973<br />

would only have broken even in real dollar terms in<br />

1986. When operating performance is measured over<br />

a five-year or ten-year period, these results suggest<br />

that insurers holding equities may face flat or even<br />

negative investment returns while their liabilities<br />

increase in value.<br />

20<br />

Inflation CPI-U, 1970-2009<br />

15%<br />

10%<br />

5%<br />

0%<br />

1970<br />

1975<br />

1980<br />

1985<br />

S&P 500 Year 1-Year Change<br />

40%<br />

20%<br />

0%<br />

-20%<br />

-40%<br />

1970<br />

1975<br />

1980<br />

1985<br />

1990<br />

1990<br />

1995<br />

1995<br />

2000<br />

2000<br />

S&P 500 Cumulative Real Index Value vs. CPI-U<br />

4%<br />

3%<br />

2%<br />

1%<br />

0%<br />

1970<br />

Base Year = 1970<br />

1975<br />

1980<br />

1985<br />

1990<br />

1995<br />

2000<br />

2005<br />

2005<br />

2005<br />

The experience of the 1970’s suggests that a broad index<br />

such as the S&P 500 may be less effective than a more<br />

carefully constructed equity portfolio. Sectors such as<br />

energy, medical services and defense offer a greater<br />

degree of inflation hedging than other sectors; value<br />

stocks also tend to perform better in inflationary<br />

environments than growth stocks. Equities do offer a<br />

degree of natural inflation hedging, but history suggests<br />

that risk managers should pay careful attention to sector<br />

and style allocations.<br />

Reinsurance — Inflation is just one of many sources of<br />

volatility for liabilities. Rather than isolate and manage<br />

this risk separately, an alternative could be to<br />

incorporate aggregate stop loss or adverse<br />

development covers into reinsurance programs with<br />

coverage terms selected to respond appropriately to<br />

adverse inflation impacts on current or prior accident<br />

year claims.


Global Market Review<br />

With rates continuing to soften and investment yields<br />

depressed, insurers are under intense pressure to find<br />

profitable areas to grow. The following pages present a<br />

summary of global insurance markets: the size of each<br />

market by premium, premium relative to GDP<br />

(insurance penetration ratio), loss ratios, and volatility<br />

of loss ratios. We have segmented premium into motor,<br />

property and liability lines for the top 50 markets.<br />

Global Premium by Product Line<br />

Motor: $513B<br />

U.S.<br />

Middle East & Africa<br />

Rest of Europe<br />

Property: $388B<br />

U.S.<br />

Middle East & Africa<br />

Liability: $277B<br />

U.S.<br />

Middle East & Africa<br />

Rest of Europe<br />

Brazil<br />

Brazil<br />

Rest of Europe<br />

Brazil<br />

Canada<br />

Rest of Americas<br />

China<br />

U.K.<br />

Japan<br />

Germany<br />

Rest of EUR Area<br />

U.K.<br />

South Korea<br />

Rest of APAC<br />

France<br />

Canada<br />

Rest of Americas<br />

China<br />

Japan<br />

South Korea<br />

Rest of APAC<br />

France<br />

Germany<br />

Rest of EUR Area<br />

Canada<br />

Rest of Americas<br />

China<br />

Japan<br />

South Korea<br />

U.K.<br />

Rest of EUR Area<br />

Rest of APAC<br />

France<br />

Germany<br />

Top 50 Markets by Gross Written Premium<br />

Country<br />

P&C GWP<br />

($B)<br />

GDP ($B)<br />

Premium/<br />

GDP Ratio<br />

<strong>Aon</strong> Benfield<br />

GDP Per<br />

Capita<br />

U.S. 462.33 14,256.30 3.2% 45,954<br />

Japan 76.12 5,067.53 1.5% 39,963<br />

U.K. 71.93 2,174.53 3.3% 35,482<br />

Germany 67.10 3,346.70 2.0% 40,673<br />

France 62.66 2,649.39 2.4% 41,359<br />

Italy 44.09 2,112.78 2.1% 36,370<br />

China 42.10 4,909.28 0.9% 3,691<br />

Spain 33.88 1,460.25 2.3% 36,012<br />

S. Korea 32.55 929.12 3.5% 19,104<br />

Canada 29.02 1,336.07 2.2% 39,576<br />

Australia 21.40 924.84 2.3% 42,984<br />

Brazil 17.02 1,571.98 1.1% 7,817<br />

Netherlands 15.67 792.13 2.0% 47,198<br />

Russia 12.48 1,230.73 1.0% 8,829<br />

Switzerland 11.39 500.26 2.3% 65,621<br />

Belgium 10.58 468.55 2.3% 44,952<br />

Austria 9.13 384.91 2.4% 46,859<br />

Norway 8.64 381.77 2.3% 81,638<br />

Denmark 8.20 309.60 2.7% 56,131<br />

Mexico 7.41 874.90 0.8% 7,779<br />

Sweden 6.89 406.07 1.7% 44,751<br />

Venezuela 6.34 314.15 2.0% 11,540<br />

Poland 5.89 430.08 1.4% 11,181<br />

Argentina 5.76 308.74 1.9% 7,468<br />

Turkey 5.61 617.10 0.9% 7,931<br />

India 5.01 1,296.09 0.4% 1,105<br />

Ireland 4.80 227.19 2.1% 53,455<br />

South Africa 4.66 285.98 1.6% 5,823<br />

Portugal 4.49 227.68 2.0% 21,207<br />

Czech Republic 4.24 190.27 2.2% 18,651<br />

Finland 4.20 237.51 1.8% 45,197<br />

U.A.E. 3.41 198.69 1.7% 39,933<br />

Iran 3.38 286.06 1.2% 4,267<br />

Greece 3.32 355.88 0.9% 33,105<br />

Israel 3.28 194.79 1.7% 26,488<br />

Malaysia 2.84 191.60 1.5% 7,324<br />

Thailand 2.80 263.86 1.1% 3,973<br />

Taiwan 2.77 355.47 0.8% 15,438<br />

Luxembourg 2.73 52.45 5.2% 105,417<br />

Colombia 2.54 230.84 1.1% 5,222<br />

Ukraine 2.39 113.55 2.1% 2,500<br />

Romania 2.29 161.11 1.4% 7,263<br />

Indonesia 2.24 540.28 0.4% 2,224<br />

New Zealand 2.05 125.16 1.6% 29,434<br />

Hong Kong 1.98 215.36 0.9% 30,376<br />

Chile 1.95 163.67 1.2% 9,773<br />

Hungary 1.93 128.96 1.5% 13,053<br />

Singapore 1.81 182.23 1.0% 38,764<br />

Puerto Rico 1.74 67.90 2.6% 17,070<br />

Saudi Arabia 1.68 369.18 0.5% 12,640<br />

Grand Total 1,148.72 54,419.49 2.1% 11,416<br />

21


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Global Premium, Loss Ratio and Volatility: Motor<br />

22<br />

Country<br />

Gross Written Premium Average Loss Ratio Graph<br />

Latest ($M)<br />

5 Yr Annual<br />

Growth<br />

1 Yr 3 Yr 5 Yr 10 Yr SD 10 Yr CV 5 Yr LR<br />

Argentina 2,692 16.4% 66% 68% 67% 4% 6%<br />

Australia 7,726 4.3% 98% 98% 92% 9% 9%<br />

Austria 3,923 3.0% 71% 66% 65% 8% 11%<br />

Belgium 4,425 4.3% 91% 79% 76% 10% 12%<br />

Brazil 9,996 19.3% 65% 59% 59% 5% 9%<br />

Canada 13,607 -3.3% 76% 74% 73% 6% 8%<br />

Chile 523 14.0% 69% 66% 66% 4% 6%<br />

China 49,055 49.7% 60% 55% 56% 4% 6%<br />

Colombia 1,177 16.6% 56% 55% 54% 4% 7%<br />

Czech Republic 2,120 9.2% 51% 51% 52% 4% 8%<br />

Denmark 2,363 4.0% 65% 58% 62% 11% 16%<br />

Finland 1,778 6.5% 78% 78% 78% 6% 7%<br />

France 52,439 22.1% 82% 82% 81% 3% 4%<br />

Germany 27,924 0.0% 96% 95% 92% 5% 5%<br />

Hong Kong 342 -1.2% 60% 62% 58% 9% 15%<br />

Hungary 1,045 1.2% 60% 59% 59% 2% 4%<br />

India 2,755 10.2% 76% 70% 76% 17% 19%<br />

Indonesia 1,367 29.1% 49% 50% 47% 5% 10%<br />

Iran 4,957 45.9% 76% 83% 82% 6% 7%<br />

Ireland 4,417 15.2% 87% 74% 69% 15% 18%<br />

Israel 2,075 4.7% 107% 100% 98% 8% 8%<br />

Italy 28,370 1.5% 79% 76% 75% 6% 8%<br />

Japan 83,411 15.2% 69% 67% 66% 2% 3%<br />

Luxembourg 1,012 27.2% 68% 67% 68% 5% 7%<br />

Malaysia 1,490 7.9% 82% 77% 71% 8% 12%<br />

Mexico 3,462 3.0% 73% 72% 72% 3% 4%<br />

Netherlands 12,729 21.4% 72% 67% 68% 5% 7%<br />

New Zealand 753 1.8% 67% 70% 69% 2% 4%<br />

Norway 2,606 5.2% 70% 70% 68% 4% 6%<br />

Poland 3,757 8.0% 78% 69% 67% 4% 6%<br />

Portugal 2,365 -0.4% 71% 68% 69% 3% 4%<br />

Puerto Rico 510 -9.2% 59% 59% 60% 4% 7%<br />

Romania 1,835 29.0% 47% 59% 60% 6% 11%<br />

Russia 2,718 -2.5% 58% 58% 54% 9% 18%<br />

S. Korea 18,976 24.4% 70% 71% 72% 4% 6%<br />

Saudi Arabia 1,356 46.1% 59% 54% 55% 6% 11%<br />

Singapore 731 12.7% 75% 84% 77% 10% 13%<br />

South Africa 4,857 29.1% 69% 70% 69% 4% 5%<br />

Spain 16,205 3.4% 73% 70% 76% 9% 12%<br />

Sweden 2,831 -0.5% 74% 78% 84% 11% 12%<br />

Switzerland 10,283 23.3% 59% 59% 62% 5% 7%<br />

Taiwan 1,521 -1.6% 59% 57% 58% 3% 4%<br />

Thailand 1,908 9.0% 57% 57% 56% 3% 5%<br />

Turkey 3,223 10.8% 76% 73% 70% 7% 11%<br />

U.A.E. 2,381 45.3% 70% 68% 67% 8% 10%<br />

U.K. 47,582 17.0% 81% 79% 79% 5% 6%<br />

U.S. 186,586 -0.4% 63% 62% 60% 5% 8%<br />

Ukraine 758 -20.5% 53% 44% 42% 8% 19%<br />

Venezuela 8,015 64.0% 53% 52% 51% 9% 16%<br />

Grand Total 648,939 22.0% 71% 69% 68% 5% 8%<br />

0% 50% 100%


Global Premium, Loss Ratio and Volatility: Property<br />

Country<br />

<strong>Aon</strong> Benfield<br />

Gross Written Premium Average Loss Ratio Graph<br />

Latest ($M)<br />

5 Yr Annual<br />

Growth<br />

1 Yr 3 Yr 5 Yr 10 Yr SD 10 Yr CV 5 Yr LR<br />

Argentina 1,113 11.9% 50% 47% 43% 8% 18%<br />

Australia 6,349 7.9% 75% 75% 66% 13% 20%<br />

Austria 3,213 5.3% 83% 75% 71% 11% 15%<br />

Belgium 3,172 7.6% 67% 57% 54% 7% 13%<br />

Brazil 4,955 19.5% 46% 47% 46% 16% 30%<br />

Canada 10,437 4.5% 66% 63% 62% 8% 13%<br />

Chile 993 11.8% 21% 41% 50% 19% 40%<br />

China 14,703 48.2% 59% 54% 53% 7% 14%<br />

Colombia 855 8.4% 30% 35% 34% 8% 23%<br />

Czech Republic 2,166 28.3% 51% 52% 49% 40% 62%<br />

Denmark 3,338 2.7% 75% 73% 72% 23% 29%<br />

Finland 1,264 5.0% 66% 70% 68% 8% 10%<br />

France 4,724 -25.5% 79% 70% 69% 17% 22%<br />

Germany 23,062 3.0% 70% 73% 70% 8% 11%<br />

Hong Kong 635 1.0% 44% 46% 42% 7% 19%<br />

Hungary 701 5.1% 18% 31% 32% 7% 21%<br />

India 1,103 3.2% 52% 43% 38% 14% 34%<br />

Indonesia 2,595 22.9% 39% 40% 47% 18% 33%<br />

Iran 1,285 35.0% 31% 26% 29% 6% 24%<br />

Ireland 2,958 16.8% 88% 65% 56% 16% 26%<br />

Israel 786 4.1% 62% 62% 65% 14% 22%<br />

Italy 6,984 1.6% 66% 61% 59% 5% 9%<br />

Japan 31,062 18.4% 37% 38% 45% 12% 27%<br />

Luxembourg 1,874 48.4% 74% 76% 61% 16% 27%<br />

Malaysia 1,021 5.9% 34% 23% 20% 16% 64%<br />

Mexico 2,911 7.9% 33% 52% 71% 33% 54%<br />

Netherlands 10,942 26.4% 60% 58% 55% 5% 9%<br />

New Zealand 1,031 2.8% 51% 57% 53% 7% 15%<br />

Norway 3,961 6.2% 45% 41% 38% 7% 17%<br />

Poland 1,251 8.8% 49% 46% 41% 6% 15%<br />

Portugal 1,063 3.0% 49% 48% 43% 8% 17%<br />

Puerto Rico 711 -2.1% 19% 21% 21% 9% 39%<br />

Romania 362 18.7% 14% 20% 19% 4% 22%<br />

Russia 9,420 21.9% 54% 40% 29% 15% 71%<br />

S. Korea 4,453 23.1% 54% 47% 43% 16% 31%<br />

Saudi Arabia 1,305 29.4% 27% 30% 26% 21% 69%<br />

Singapore 567 6.6% 42% 34% 31% 8% 23%<br />

South Africa 4,195 28.8% 59% 56% 56% 7% 12%<br />

Spain 10,037 10.3% 58% 57% 67% 14% 21%<br />

Sweden 3,768 2.3% 52% 53% 57% 5% 8%<br />

Switzerland 7,421 20.6% 48% 52% 54% 5% 9%<br />

Taiwan 977 -4.3% 47% 39% 40% 20% 48%<br />

Thailand 628 5.9% 39% 42% 43% 8% 22%<br />

Turkey 2,196 13.7% 34% 34% 35% 11% 25%<br />

U.A.E. 1,934 41.7% 54% 53% 52% 16% 31%<br />

U.K. 55,442 20.6% 57% 61% 59% 9% 14%<br />

U.S. 160,396 3.9% 57% 56% 62% 13% 20%<br />

Ukraine 907 -21.9% 5% 18% 10% 9% 106%<br />

Venezuela 783 16.0% 19% 23% 22% 57% 114%<br />

Grand Total 418,011 12.3% 56% 56% 58% 8% 13%<br />

0% 50% 100%<br />

23


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Global Premium, Loss Ratio and Volatility: Liability<br />

24<br />

Country<br />

Gross Written Premium Average Loss Ratio Graph<br />

Latest ($M)<br />

5 Yr Annual<br />

Growth<br />

1 Yr 3 Yr 5 Yr 10 Yr SD 10 Yr CV 5 Yr LR<br />

Argentina 1,959 27.7% 62% 60% 61% 3% 5%<br />

Australia 6,476 2.4% 72% 58% 52% 14% 31%<br />

Austria 2,060 10.9% 66% 60% 57% 5% 8%<br />

Belgium 4,111 9.7% 154% 105% 97% 22% 24%<br />

Brazil 1,625 18.1% 33% 35% 38% 9% 23%<br />

Canada 5,360 5.6% 53% 49% 50% 7% 12%<br />

Chile 433 17.3% 77% 66% 57% 15% 26%<br />

China 3,498 13.3% 56% 52% 47% 10% 21%<br />

Colombia 509 19.1% 28% 27% 28% 4% 15%<br />

Czech Republic 2,117 40.6% 36% 38% 43% 6% 13%<br />

Denmark 1,250 7.1% 57% 68% 76% 12% 15%<br />

Finland 1,160 2.9% 80% 82% 85% 8% 9%<br />

France 11,253 5.5% 57% 56% 56% 8% 13%<br />

Germany 16,116 3.8% 74% 69% 68% 6% 9%<br />

Hong Kong 1,001 3.8% 47% 51% 50% 16% 27%<br />

Hungary 187 3.1% 43% 40% 37% 6% 18%<br />

India 1,154 3.2% 34% 33% 35% 10% 25%<br />

Indonesia 515 30.2% 27% 27% 25% 9% 39%<br />

Iran 527 30.6% 54% 51% 55% 11% 23%<br />

Ireland 2,536 14.6% 62% 47% 55% 22% 31%<br />

Israel 418 -5.0% 98% 94% 89% 8% 9%<br />

Italy 8,739 10.6% 75% 73% 74% 6% 8%<br />

Japan 27,029 11.4% 33% 29% 28% 6% 26%<br />

Luxembourg 856 26.2% 96% 68% 54% 25% 50%<br />

Malaysia 324 7.7% 40% 28% 27% 19% 54%<br />

Mexico 1,040 5.6% 36% 30% 30% 8% 22%<br />

Netherlands 7,775 28.6% 55% 53% 56% 5% 8%<br />

New Zealand 245 9.9% 58% 48% 42% 9% 24%<br />

Norway 983 -11.5% 69% 47% 42% 12% 31%<br />

Poland 880 20.3% 30% 26% 27% 5% 18%<br />

Portugal 1,059 -3.1% 77% 73% 69% 15% 25%<br />

Puerto Rico 601 8.2% 43% 41% 43% 5% 10%<br />

Romania 93 5.7% 41% 47% 50% 13% 30%<br />

Russia 1,012 2.7% 28% 24% 21% 10% 80%<br />

S. Korea 41,722 34.7% 80% 80% 81% 27% 28%<br />

Saudi Arabia 283 39.6% 17% 25% 24% 13% 50%<br />

Singapore 510 -0.2% 38% 37% 44% 9% 18%<br />

South Africa 1,435 22.8% 50% 56% 58% 7% 11%<br />

Spain 7,640 5.6% 63% 55% 65% 12% 19%<br />

Sweden 287 7.3% 181% 236% 227% 66% 32%<br />

Switzerland 5,066 22.3% 47% 45% 44% 8% 16%<br />

Taiwan 271 -6.3% 57% 42% 46% 15% 29%<br />

Thailand 264 3.3% 35% 30% 40% 16% 40%<br />

Turkey 187 2.6% 19% 21% 20% 4% 23%<br />

U.A.E. 2,507 46.5% 32% 30% 40% 18% 33%<br />

U.K. 40,830 17.5% 58% 54% 55% 4% 8%<br />

U.S. 120,533 -0.4% 67% 66% 61% 9% 14%<br />

Ukraine 723 12.6% 44% 44% 28% 14% 65%<br />

Venezuela 1,553 57.1% 8% 9% 11% 16% 70%<br />

Grand Total 338,712 7.2% 64% 60% 59% 5% 9%<br />

0% 50% 100%


Afterword: The Greatest <strong>Risk</strong><br />

In last year’s conclusion we highlighted the<br />

significance of reserve risk to an insurance company’s<br />

balance sheet. In 2010, U.S. industry reserve levels<br />

appear strong. Companies continue to release reserves<br />

from prior accident years and we expect releases to<br />

continue for the next two years or so. Reserve risk is,<br />

however, a retrospective manifestation of prospective<br />

pricing risk, and pricing risk truly is the greatest risk<br />

facing insurance companies globally. Surprisingly,<br />

despite its severity, pricing risk is often poorly<br />

modeled, inadequately monitored, and insufficiently<br />

scrutinized, especially when compared to catastrophe<br />

risk. The factors provided in this <strong>Study</strong> are specifically<br />

designed to help quantify pricing risk. Working with<br />

<strong>Aon</strong> Benfield brokers, our Analytics team can help<br />

structure risk transfer solutions to manage pricing risk<br />

to appropriate levels.<br />

Pricing <strong>Risk</strong>: The Greatest <strong>Risk</strong><br />

In its annual study of insurance company impairments,<br />

A.M. Best identifies two symptoms of pricing risk,<br />

deficient loss reserves and excessive growth, as the<br />

primary cause in 52 percent of the 1,028 U.S.<br />

impairments it has tracked since 1969. By comparison,<br />

they identify only 7.6 percent of impairments as<br />

primarily caused by catastrophe losses. These statistics<br />

do not reflect the relative riskiness of pricing vs.<br />

catastrophe loss; instead they reflect the quality of<br />

models and the risk management practices underlying<br />

the two perils.<br />

Catastrophe modeling technology, while not perfect,<br />

represents a very successful application of science to<br />

the question of risk quantification. It has revolutionized<br />

underwriting, pricing and risk management practice.<br />

Its general acceptance within the industry has also<br />

revolutionized the provision of risk capacity: the flow of<br />

capital to bear catastrophe risk, whether through<br />

insurance-linked securities or more traditional solutions,<br />

is predicated in large degree on the agreed and<br />

objective view of risk provided by scientifically-based<br />

catastrophe models. The lack of analogous models and<br />

agreement for non-catastrophe property and casualty<br />

lines has many important ramifications.<br />

<strong>Aon</strong> Benfield<br />

<strong>Risk</strong> Management, Regulatory and Rating<br />

Agency Treatment of Pricing <strong>Risk</strong><br />

There is no more risky unit of premium than an<br />

under-priced unit. Paradoxically, the less volatile a line<br />

of business, the more true this statement becomes — to<br />

the extent that for many predictable lines of business<br />

pricing risk is the number one risk component.<br />

Internal, regulatory, and rating agency risk and capital<br />

models often equate risk with tail risk and attempt to<br />

model risk from a loss-only perspective. For catastrophe<br />

perils this paradigm has been very successful. Outside<br />

property catastrophe lines the approach is far less<br />

successful. Frequency and severity models of loss<br />

incorporating pricing risk, while common for internal<br />

models, rarely underlie regulatory or rating agency<br />

models, which tend to use simple factor-based<br />

approaches, with default factors by line and geography<br />

applied to premiums.<br />

An obvious problem with a factor-based approach to<br />

underwriting risk is that it does not use an objective<br />

measure of exposure: an inadequate (lower) premium<br />

generates a smaller risk charge in a model which simply<br />

applies a factor to premium! One important pricing<br />

adequacy statistic tracked in this <strong>Study</strong> is the ratio of<br />

net written premium to gross domestic product for the<br />

U.S., both in nominal dollars. A time series for the ratio<br />

back to 1970 is shown in the next chart. It clearly<br />

shows three market cycles in the last forty years: with<br />

turns after 1974, 1984 and 2001. It also shows that,<br />

relative to GDP as an exposure measure, premium<br />

levels today are at historically low levels, being below<br />

3.0 percent for the first time since 1970. In 2010, we<br />

reach a tipping point: will the industry repeat the<br />

excesses of the 1998-2000 soft market, or will it<br />

stabilize risk pricing, ushering in a period of barely<br />

adequate returns? Hoping for a severe catastrophe loss<br />

to solve the industry’s over-capacity is not a strategy.<br />

25


<strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong><br />

Industry NWP % of GDP<br />

4.5%<br />

4.0%<br />

3.5%<br />

3.0%<br />

2.5%<br />

1970 1975 1980 1985 1990 1995 2000 2005 2010<br />

Two expected outcomes of the financial crisis were a<br />

heightened respect for risk and a drive towards<br />

objective and consistent risk measures. <strong>Aon</strong> Benfield<br />

anticipated a move by regulators to supplement the<br />

trend towards internal capital models with stronger,<br />

exposure factor-based capital requirements. But in<br />

Europe, Solvency II has continued almost unchanged<br />

since the crisis, with no apparent pause caused by the<br />

failure of the ”certify-yourself” risk management<br />

processes used in banking. We have seen heightened<br />

respect for risk, but it has been driven from within<br />

companies rather than being imposed externally.<br />

Pricing Uncertainty and Reinsurance<br />

Reinsurance is not a solution to inadequate pricing. It<br />

can, however, be used to provide an effective hedge<br />

against pricing uncertainty. New products and<br />

emerging geographies generate important<br />

opportunities for needed revenue and income growth,<br />

but both also generate heightened levels of pricing<br />

uncertainty. Reinsurance can be used to effectively<br />

26<br />

3.0% 3.0%<br />

3.0% 2.9%<br />

manage this pricing uncertainty and to facilitate<br />

underlying growth. Reinsurance provides objective,<br />

third-party validation of underlying rate levels and<br />

policy forms — backed up by an effective financial<br />

guarantee. It allows a more aggressive approach to<br />

growth and expansion, enabling the innovation and<br />

experimentation companies need to prosper in today’s<br />

hyper-competitive global market.<br />

Recently, <strong>Aon</strong> Benfield has been working with clients<br />

globally to understand what primary policy coverage<br />

enhancements and product differentiation could be<br />

used to stop, and potentially reverse, the erosion of<br />

primary rate levels. Many of these enhancements can<br />

be safely and effectively reinsured by an eager<br />

reinsurance market suffering the same overcapitalization<br />

and top line erosion as primary<br />

companies. We believe we are unique in advocating<br />

growth through reinsurance-backed innovation, and<br />

recommend that you contact your local <strong>Aon</strong> Benfield<br />

broker to learn more about the exciting prospects of<br />

this strategy.


For more information on the <strong>Insurance</strong> <strong>Risk</strong> <strong>Study</strong>, ReMetrica ® , S2Metrica SM Solvency II<br />

Model or our analytic capabilities, please contact your local <strong>Aon</strong> Benfield broker or:<br />

Stephen Mildenhall<br />

Chief Executive Officer, <strong>Aon</strong> Benfield Analytics<br />

+1 312 381 5880<br />

stephen.mildenhall@aonbenfield.com<br />

Parr Schoolman<br />

<strong>Risk</strong> & Capital Strategy<br />

+1 312 381 5330<br />

parr.schoolman@aonbenfield.com<br />

Michael McClane<br />

ReMetrica, U.S.<br />

+1 215 751 1596<br />

michael.mcclane@aonbenfield.com<br />

Americas<br />

Brian Alvers<br />

+1 312 381 5355<br />

brian.alvers@aonbenfield.com<br />

EMEA & U.K.<br />

Marc Beckers<br />

+44 (0)20 7086 0394<br />

marc.beckers@aonbenfield.com<br />

Paul Kaye<br />

+44 (0)20 7522 3810<br />

paul.kaye@aonbenfield.com<br />

About <strong>Aon</strong> Benfield<br />

John Moore<br />

Head of Analytics, International<br />

+ 44 (0)20 7522 3973<br />

john.moore@aonbenfield.com<br />

Paul Maitland<br />

ReMetrica, International<br />

+44 (0)20 7522 3932<br />

paul.maitland@aonbenfield.com<br />

Asia Pacific<br />

Will Gardner<br />

+61 2 9650 0390<br />

will.gardner@aonbenfield.com<br />

David Maneval<br />

+61 2 9650 0395<br />

david.maneval@aonbenfield.com<br />

George Attard<br />

+65 6239 8739<br />

george.attard@aonbenfield.com<br />

<strong>Aon</strong> Benfield<br />

As the industry leader in treaty, facultative and capital markets, <strong>Aon</strong> Benfield is redefining the role of the reinsurance intermediary<br />

and capital advisor. Through our unmatched talent and industry-leading proprietary tools and products, we help our clients to<br />

redefine themselves and their success. <strong>Aon</strong> Benfield offers unbiased capital advice and customized access to more reinsurance and<br />

capital markets than anyone else. As a trusted advocate, we provide local reach to the world’s markets, an unparalleled investment<br />

in innovative analytics, including catastrophe management, actuarial, and rating agency advisory, and the right professionals<br />

to advise clients in making the optimal capital choice for their business. With an international network of more than 4,000<br />

professionals in 50 countries, our worldwide client base is able to access the broadest portfolio of integrated capital solutions and<br />

services. Learn more at aonbenfield.com.<br />

Sources: A.M. Best, ANIA (Italy), Association of Vietnam Insurers, Axco <strong>Insurance</strong> Information Services, BaFin (Germany), Banco Central del Uruguay, Bank Negara<br />

Malaysia , Bloomberg, Bureau of Economic Analysis (U.S.), Bureau of Labor Statistics (U.S.), CADOAR (Dominican Republic), Cámara de Aseguradores de Venezuela,<br />

Comisión Nacional de Bancos y Seguros de Honduras, Comisión Nacional de Seguros y Fianzas (Mexico), Danish FSA, Dirección General de Seguros (Spain),<br />

DNB (Denmark), E&Y Annual Statements (Israel), Finma (Switzerland), FMA (Austria), FSA Returns (U.K.), “Handbook on Indian <strong>Insurance</strong> Statistics” (ed. IDRA),<br />

HKOCI (Hong Kong), http://www.bapepam.go.id/perasuransian/index.htm (Indonesia), ICA (Australia), Korea Financial Supervisory Service, Monetary Authority<br />

of Singapore, MSA Research Inc. (Canada), Quest Data Report (South Africa), Romanian <strong>Insurance</strong> Association, SNL (U.S.), “The Statistics of Japanese Non-Life<br />

<strong>Insurance</strong> Business” (ed. <strong>Insurance</strong> Research Institute), Superintendencia de Banca y Seguros (Peru), Superintendencia de Bancos y Otras Instituciones Financieras<br />

de Nicaragua, Superintendencia de Bancos y Seguros (Ecuador), Superintendencia de Pensiones de El Salvador, Superintendencia de Pensiones, Valores y Seguros<br />

(Bolivia), Superintendencia de Seguros de la Nación (Argentina), Superintendencia de Seguros Privados (Brazil), Superintendencia de Seguros y Reaseguros<br />

de Panama, Superintendencia de Valores y Seguros de Chile, Superintendencia Financiera de Colombia, Taiwan <strong>Insurance</strong> Institution, Turkish <strong>Insurance</strong> and<br />

Reinsurance Companies Association, Yahoo! Finance, Yearbooks of China’s <strong>Insurance</strong>, and annual financial statements.<br />

27


200 E. Randolph Street, Chicago, Illinois 60601<br />

t: +1 312 381 5300 | f: +1 312 381 0160 | aonbenfield.com<br />

Copyright <strong>Aon</strong> Benfield Inc. 2010 | #4561 - 08/2010

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