Sektor za poslovanje sa stanovništvom - Raiffeisen Bank
Sektor za poslovanje sa stanovništvom - Raiffeisen Bank
Sektor za poslovanje sa stanovništvom - Raiffeisen Bank
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26<br />
Tokom 2002. godine nastavljene su aktivnosti<br />
oko animiranja trgovaca <strong>za</strong> prihvat kartica, što je<br />
rezultiralo instaliranjem 291 POS terminala, te je<br />
mreža prihvata na kraju godine imala 710 POS<br />
terminala. Sa ciljem pružanja kartičnih usluga non<br />
stop (0 – 24 ča<strong>sa</strong>), <strong>Bank</strong>a je nastavila širenje mreže<br />
ATM-ova, čiji broj je na kraju godine iznosi 13.<br />
Na svim ATM-ovima <strong>Bank</strong>e i POS terminalima na<br />
šalterima <strong>Bank</strong>e i pošta omogućen je prihvat Vi<strong>sa</strong><br />
kartičnih proizvoda.<br />
Radi boljeg pozicioniranja na kartičnom tržištu,<br />
pokrenut je Diners projekat. U sklopu navedenog<br />
<strong>za</strong>počete su aktivnosti oko stvaranja potrebnih<br />
softwareskih i hardwareskih pretpostavki <strong>za</strong> prihvat<br />
Diners kartica na POS terminalima <strong>Bank</strong>e.<br />
Potvrdu uspješnog statu<strong>sa</strong> <strong>Bank</strong>e u kartičnoj<br />
industriji BiH je predstavljao izbor <strong>Bank</strong>e kao<br />
settlement agenta Vi<strong>sa</strong> International <strong>za</strong> nacionalni<br />
settlement u BiH.<br />
Neutralni poslovi – Usluga brzog slanja novca<br />
i mjenjačnica<br />
Kada je riječ o ovoj vrsti servi<strong>sa</strong>, kao posebno<br />
uspješan navodimo po<strong>sa</strong>o brzog slanja novca<br />
putem sistema Western Union koji je tokom 2002.<br />
godine <strong>za</strong>držao status jednog od najznačajnijih<br />
servi<strong>sa</strong> koji se pruža klijentima <strong>Bank</strong>e. Da je <strong>za</strong>ista<br />
tako, govori podatak o uvođenju tri nova, veoma<br />
značajna, pod<strong>za</strong>stupnika, BH Pošta, JODP Srpske<br />
pošte i Union banka, preko kojih <strong>Bank</strong>a pruža<br />
usluge sistema Western Union. Navedeno je<br />
rezultiralo da se broj lokacija na kojima se pružaju<br />
usluge sistema Western Union povećao <strong>sa</strong> 108 u<br />
2001. godini na 205 u 2002. godini. Prethodno,<br />
kao i stalno nastojanje da se kvalitet pružene<br />
During 2002 activities continued in attracting<br />
merchants for card acquiring, which resulted in<br />
instalment of 291 POS terminals, so that acquiring<br />
network at the year –end had 710 POS terminals.<br />
With purpose of offering card services non-stop (0<br />
– 24 hours), the <strong>Bank</strong> continued with expansion<br />
of ATM network, whose number at the year-end<br />
amounts 13. Acquiring of Vi<strong>sa</strong> card products is<br />
provided in all ATMs of the <strong>Bank</strong> and POS terminals<br />
at counters of the <strong>Bank</strong> and Post -offices.<br />
Diners project was launched for the reason of better<br />
positioning at the cards market. Within the above,<br />
activities were started in creation of neces<strong>sa</strong>ry<br />
software and hardware assumptions for acquiring<br />
Diners cards at POS terminals of the <strong>Bank</strong>.<br />
Confirmation of the <strong>Bank</strong>’s successful status in card<br />
industry of BiH can be seen in selection of our <strong>Bank</strong><br />
as Vi<strong>sa</strong> International settlement agent for national<br />
settlement in BiH.<br />
Neutral business – Fast Money Transfer and<br />
Exchange Office<br />
Regarding this type of service we can mention fast<br />
money transfer as a very successful business through<br />
Western Union system that in 2002 maintained the<br />
status of one of the most significant services that<br />
are offered to the <strong>Bank</strong> customers. The fact that this<br />
is true can be seen on the example of introduction<br />
of three new, very important sub-agents, BH Pošte,<br />
JODP Srpske Pošte and Union <strong>Bank</strong>, through which<br />
the <strong>Bank</strong> provides its services of Western Union<br />
system. The above resulted in the fact that number<br />
of locations in which Western Union services are<br />
offered increased from 108 in 2001 to 205 in<br />
2002. The aforementioned as well as continuous