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Hempfortex - Fair Wear Foundation

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

Social report<br />

Hemp Fortex Industries Limited<br />

www.hempfortex.com<br />

started FWF membership on 06.01.2011<br />

04.2012<br />

Social report - [Hemp Fortex Industries Limited] – [04.01.2012]<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

Contents<br />

1. Summary: achievements of 2011............................................................................. 3<br />

2. Production planning ................................................................................................. 3<br />

3. Coherent system for monitoring and remediation................................................. 4<br />

4. Grievance procedure ................................................................................................ 9<br />

5. Training and capacity building ................................................................................ 9<br />

6. Transparency ............................................................................................................. 9<br />

7. Other activities on Corporate Social Responsibility ........................................... 10<br />

Social report - [Hemp Fortex Industries Limited] – [04.01.2012]<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

1. Summary: achievements of 2011<br />

Describe what you have achieved in 2011 in terms of implementing the FWF Code of<br />

Labour Practices in your factory/factories.<br />

Re-established Workers Representative Committee. The members are selected by<br />

workshops instead of nominating representatives. The previous chairman was<br />

dismissed as he takes the position of office manager at the same time and it will<br />

lead to conflict interest at some points.<br />

The Workers representative Committee held 3 times of meeting successfully with<br />

the owner’s attending. The issues raised by the committee were followed up by the<br />

management group and the results and solutions were posted on the workshop<br />

whiteboards.<br />

Separate the length of service fees to 3groups by different serving years at Hemp<br />

Fortex so that the veterans receive more money. Enlarged the differences between<br />

new workers and old workers.<br />

Added the foam layers to the ceiling in the 3 rd floor of stitching building so that the<br />

temperature in winter won’t be too low, and it can also prevent the absorption of<br />

heat in summer.<br />

Set up 5 th and 10 th service award policy. The workers who are at 5 th and 10 th year of<br />

service are offered presents.<br />

Company trip to Stone Island in March,2012. All workers at Rushan joined the trip.<br />

Except company trip, added the budget of 10000RMB as workers activity funds so<br />

that workers can have team building activities inside the factory.<br />

Increased the transportation allowances based on workers requirement, as the cost<br />

of petro increased.<br />

Increased the salary of the workers at knitting workshop in 2011<br />

2. Production planning<br />

Production planning<br />

Describe how the factory executes production planning together with customers to<br />

ensure production planning contributes to better working conditions.<br />

- We tried to negotiate with customers about the prebuild plan but the result is not<br />

satisfactory. Most of the customers place orders at same period of time and the<br />

delivery is concentrated in certain months. We will focus on internal prebuild plan<br />

by producing stock, reduce the confirmation time of the samples, and improve<br />

accessories purchase plan.<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

Production cycle<br />

Provide a summary of the production cycle and state how it has influenced the working<br />

conditions in the factory.<br />

-The cycle time of a garment order is around 3-4months. The preparation of raw<br />

materials and accessories have direct influence on the working hours of the workers.<br />

Use and selection of subcontracts<br />

Describe how many subcontractors you have used and how you selected. In addition,<br />

describe how you monitored the working conditions with subcontractors.<br />

- We used one subcontractor for sewing. We selected subcontractors according to<br />

their quality level, product categories, delivery time and labor conditions. If the<br />

labor condition is too far from the basic labor practices we will not choose them as<br />

subcontractors. We visited the subcontractor on irregular basis to check for their<br />

most updated status, and tried to ask them to make improvements.<br />

Integration compliance policy and production<br />

decisions<br />

Describe the way in which the outcomes of your compliance policy influenced your<br />

production decisions.<br />

1. the choose of subcontractors: since the processing of the garment production is very<br />

complicated, to ask all subcontractors to follow FWF code of practices is still a big<br />

problem, and it limits the options when we choose a subcontractor. At the mean time,<br />

because of the small quantity of our orders, we don’t have much authority to ask our<br />

subcontractors to improve in terms of labor rights and benefits.<br />

2. Working hours: the peak delivery time of orders also leads to overtime.<br />

3. Coherent system for monitoring and remediation<br />

Coherent system<br />

Describe the system you have established or are establishing to continuously improve<br />

working conditions in your factory.<br />

- we’ve set up the true workers representative committee to listen to the workers’<br />

voice and improve according to their concerns. Meanwhile, we’ve established a<br />

Social Compliance Committee as well among management team so that any<br />

decisions from the production side will take the workers’ benefit and FWF code of<br />

practices into consideration. The Social Compliance Committee will hold<br />

meetings every 3 months to discuss the current production situation that leads to<br />

any impacts on the workers’ working condition and find out ways to improve.<br />

Describe external monitoring activities by customers and governments and how the<br />

factory follows up to meet both your customers’ requirements as well as the legal<br />

requirements.<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

- Like some other factories, we request comprehensive overtime usage from local<br />

government, so that we can use the OT in peak season. We’ve been doing this way,<br />

as we can’t set up 2 OT system for our customers and government legal requirement.<br />

In terms of overtime, the overall situation needs to be monitored by government to<br />

eliminate unhealthy competition which results in working extra time.<br />

Announcing the FWF Code of Labour Practices<br />

Describe how and by whom your stakeholders such as workers, subcontractors and<br />

your customers were informed about the Code of Labour Practices.<br />

- We posted the code of practices and letters to workers in the workshop. The team<br />

leaders and upper management are trained with the code of practices.<br />

- Subcontractors are requested to post the Letters to Workers in the workshop.<br />

- We inform our customers through separate emails. Some customers asked for the<br />

contract between FWF and HFX.<br />

Implementation of the FWF Code of Labour<br />

Practices<br />

Describe what you have done in the past year to realise improvements related to the<br />

implementation of the eight labour standards of the Code of Labour Practices in your<br />

factory. Briefly describe the recruitment and exit policy. More importantly please<br />

describe the activities and issues dealt within the past year to implement that policy.<br />

1. Employment is freely chosen<br />

Explain how the factory makes sure workers are not forced to work beyond legal<br />

stipulations.<br />

-Factory didn't allow for any behaviour to happen, like taking way the workers’ ID, or<br />

cash deposit when they are employed. Any decision leading to overtime will be<br />

discussed with workers in advance.<br />

2. No discrimination in employment<br />

Describe practices and issues dealt with to prevent discrimination among workers.<br />

- When we employ the workers, we provide same opportunities to all the applicants,<br />

regardless of their religion, gender, ages or social background. Employees are<br />

promoted based on their experiences and capabilities, not based on their<br />

relationships to any of the management teams. Pregnant female workers are<br />

protected from heavy workload and offered maternity leave based on law<br />

requirements.<br />

3. No exploitation of child labour<br />

Describe the activities that took place to prevent child labour and how you dealt with<br />

child labour when it was found in the facility.<br />

- We check the ID card at the time of employment. We once employed a worker who<br />

was 17year and 6month. He had physical examination and was arranged to work at<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

the office to take charge of the paper work. At the other time we haven’t had child<br />

labour. The average age of the workers is around 37-year-old.<br />

4. Freedom of association and the right to collective bargaining<br />

Describe how the factory ensured the right of organising is respected.<br />

In case there is(are) workers representative organisation(s) in the factory, describe the<br />

formulation of the organisation and negotiations or dialogues that took place between<br />

the management and workers representatives.<br />

- The Workers Representative Committee was established in year 2011. The<br />

representatives were selected from different workshop based on the workers<br />

quantity. There are 1 committee chairman, 8 committee members. The meeting<br />

with the top management is scheduled to take place every 2 months. The topics<br />

covered wages, transportation fees, uniforms, benefits, etc. Some improvements<br />

are made based on these feedbacks. We will continue our effort in this area.<br />

If there is(are) no workers organisation(s), please describe the efforts made by the<br />

factory to inform workers about their labour rights.<br />

5. Payment of a living wage<br />

Describe how wages are calculated, paid and documented (including workers in all<br />

departments and all benefits or payments in kind).<br />

- The wages are listed with basic wage, skill allowances, OT wage, insurance<br />

number, tax amount and performance allowances. The wage paper are signed on<br />

salary day.<br />

In addition, describe the system to update minimum wage requirements and estimate<br />

living wages, and how workers are informed about issues regarding wage.<br />

- The minimum wage increase is usually published on newspaper and internet by<br />

government, and factory will also receive the official paper from the local<br />

government. The wage increase will be shared to workers by posting the notice in<br />

workshop.<br />

Please also describe your position, efforts made to discuss this issue with your<br />

customers and limitations of implementing payment of living wage.<br />

- Price is a sensitive factor as it decides how many orders you will receive. Currently<br />

there is no many customers whom we can negotiate the price with, thus, we hope<br />

our European customers can join FWF so that they know what the expectation on the<br />

living wage from a factory. To be true, paying all workers at a living wage level cost a<br />

lot, and it needs different parties work on that together. In coming year we will try to<br />

introduce FWF to our customers.<br />

In the table below, please include data on wages. Add more rows if necessary. If you<br />

prefer not to specify per department, at least include monthly average basic wage,<br />

overtime compensation and if the factory meets local regulations regarding wage and<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

overtime. Data on estimated living wage is voluntary. FWF encourages members to be<br />

as transparent as possible.<br />

Department Basic<br />

wage<br />

Overtime<br />

compensation<br />

6. Reasonable hours of work<br />

Total wage Legal<br />

minimum<br />

Male Female wage<br />

Describe how overtime work is decided, announced, carried out and documented.<br />

- The overtime working is arranged usually in peak seasons, when customers<br />

want to ship their products to catch spring or fall sales. This can’t be avoided for<br />

the time being as there is no better way to catch the delivery time if no overtime.<br />

The decision is announced to workers before overtime and they can choose if<br />

they want OT or not. The workshop manager will keep the names and OT hours<br />

on records and calculate for OT wages accordingly.<br />

Describe how the factory ensured overtime did not exceed the requirement of the Code<br />

of Labour Practices and local labour law.<br />

- We apply for comprehensive OT from the local government, so that we can use<br />

OT hours in peak season. In low season we don't work OT.<br />

Please also describe the efforts made to reduce overtime.<br />

- We tried to communicate with customers to let them place order in advance so<br />

that in the peak season the overtime hours will be reduced. We also did internal<br />

standardization to reduce searching time and improve efficiency. More Kaizen<br />

activities will come in year 2012.<br />

Social report - [Hemp Fortex Industries Limited] – [04.01.2012]<br />

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Estimated living wage<br />

(please indicate the<br />

source of information)<br />

= voluntary<br />

Cutting 1300 478 1778 1778 1240 2500 based on FWF<br />

investigation of China<br />

living status.<br />

Sewing 1300 478 1778 1778 1240 2500<br />

Ironing 1300 478 1778 1778 1240 2500<br />

Packaging 1300 478 1778 1778 1240 2500<br />

Quality<br />

control<br />

1300 478 1778 1778 1240 2500<br />

Remarks: The numbers are average wages. Overtime compensation is paid for 8hours on<br />

Saturday. The wage will also include expertise allowance, especially for experienced stitching<br />

workers.


<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

In the table below include estimated average weekly overtime. Add more rows if<br />

necessary. When it is not possible to specify per department, include average weekly<br />

overtime for the complete workforce.<br />

Department Average overtime in<br />

low season (hrs)<br />

Average overtime in<br />

peak season (hrs)<br />

Cutting No overtime 16.5hrs/week 9hrs/week<br />

Sewing No overtime 16.5hrs/week 9hrs/week<br />

Ironing No overtime 16.5hrs/week 9hrs/week<br />

Packaging No overtime 16.5hrs/week 9hrs/week<br />

Quality control No overtime 16.5hrs/week 9hrs/week<br />

7. Safe and healthy working conditions<br />

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Local requirement (hrs)<br />

Describe what measures the factory has taken to ensure health and safety regarding fire<br />

safety, chemical safety, electrical safety, machine safety, noise, dust and ergonomic.<br />

- We held twice fire drills in 2011 and one time 1 st aid training to workers and<br />

supervisors. 1 st aid boxes are added in every work shops.<br />

- Cafeteria was re-organized and made cleaner.<br />

- Gloves, masks, hats, antiskid shoes and uniforms are offered to workers. 2<br />

sets of new uniforms were provided to workers.<br />

- 10minutes broadcasting exercise in the morning and afternoon workers can<br />

relax their arms and legs.<br />

8. A legally binding employment relationship<br />

Describe when and how the factory signs employment contracts with workers. Describe<br />

the percentage of the workforce covered by social insurance and commercial insurance.<br />

- The contracts are signed once a worker is employed. Workers’ personal information<br />

are filed together with the contracts. Around 70% workers are covered by social<br />

insurance and the other 30% are covered with commercial insurance.<br />

Execution of Corrective Action Plans<br />

Describe how you executed corrective action plans (CAPs) 1 and what kind of support<br />

you have gained from your customers.<br />

1 CAPs (Corrective Action Plans) contain the findings, requirements and recommendations of monitoring<br />

activities. It could result from your own monitoring activities; it could also be the result of external audits. In<br />

case of FWF audits, the audit team and/or the customer (brand/company) discuss findings and make timebounded<br />

plans for factories to follow up.


<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

- the necessary actions are taken to correct the non-compliance items and reports are<br />

made to the related parties. One of our customers, Hemp Age, which is also a FWF<br />

member, confirmed that they can accept late delivery if Rushan is too much<br />

occupied.<br />

Involvement of workers<br />

Describe how workers were informed, consulted about and involved in the process of<br />

improving working conditions.<br />

- The factory decisions regarding the working conditions and benefits are written on the<br />

papers and posted on the whiteboard in the workshops. The workers’ representative<br />

committee now plays an important role. They bring concerns to upper management.<br />

Actions towards these concerns are taken and informed to workers in the same way by<br />

posting the solutions on the whiteboard.<br />

Role of agents<br />

In case you work with agents, describe how you communicated with the agent and/or<br />

the customer (brand/company) on improving working conditions.<br />

- N/A<br />

4. Grievance procedure<br />

Describe the grievance procedure in your factory, how many grievances you received<br />

last year and specify how you dealt with these grievances.<br />

- We use suggestion box and published telephone numbers. But in most cases<br />

workers go to team leaders and office managers to talk about their concerns. They also<br />

pass their concerns to Workers Representative Committee. The resolutions from the<br />

management were posted in the workshop. In 2011 we received 11pcs of grievances.<br />

5. Training and capacity building<br />

Describe in what way and by what means workers have been informed about FWF<br />

membership. Describe what training is provided to staff members who are involved in<br />

human resource management and/or other activities to improve working conditions.<br />

- We’ve posted the FWF code of labour practices to workers in workshop. Code of<br />

labour practices were trained again with managers at factory floor. We have a<br />

Social Compliance Committee which has regular meetings every 3 months, to talk<br />

about the issues raised from the audits and Workers Representative Committee<br />

meetings.<br />

6. Transparency<br />

Describe how the general public has been informed about your FWF membership and<br />

the outcomes of the activities in the work plan.<br />

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<strong>Fair</strong> <strong>Wear</strong> <strong>Foundation</strong> – Social report 2011<br />

- We have sent emails to all our customers stating that we are now a member of FWF.<br />

Currently we are rebuilding our company website and the social compliance part<br />

swere added. We will update the progress on the website as well.<br />

7. Other activities on Corporate Social<br />

Responsibility<br />

If applicable, describe your other activities in the field of corporate social responsibility.<br />

Social report - [Hemp Fortex Industries Limited] – [04.01.2012]<br />

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