2011 Acer Corporate Responsibility Report - Acer Group

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Employee Welfare and Advancement
human rights policy for communication to suppliers, customers,
investors, employees, and the community as part of our business
ethics; further, we have never checked or obstructed our employees’
freedom of association.
To protect human dignity and gender equality in employment and
provide a working environment where employees are free of sexual
harassment and gender bias, we have laid out our “Measures for
the Prevention of Sexual Harassment, and Disciplinary Methods,”
clearly stipulating complaint channels, operating procedures,
and disciplinary rules, and have organized sexual harassment
prevention training classes to help employees recognize and
prevent sexual harassment. The Company received two sexual
harassment complaints in 2011, and they were investigated
immediately and disciplinary action taken. No cases of racial
discrimination have been reported.
Time to Value Values
To recognize outstanding employees performance,
strengthen morale, so that staff members will identify more
closely with the company’s core values, in 2011 Acer Middle
East screened outstanding employees for recognition
based on innovative, fast, effective, value creating,
customer-centric, caring, and ethical qualities. The awards
ceremony was held in the Dubai office in August, with 40
employees receiving 45 awards. Later on, the stories of
their achievements were e-mailed to other employees for
inspiration.
Continuous Learning and Growth
Continuous Learning and Growth
Personnel Training and Career
Development
The focus of our training was adjusted in line with Acer’s strategic
repositioning in 2011 to give added emphasis to employee
growth and strengthen core competence, thereby assuring the
effective implementation of the Company’s strategies. Our training
priorities in 2011 included the creation of value for customers
through innovation, boosting of the efficiency of implementation
by reinforcing process management, strengthening brand image
by enhancing product quality, and moving from “push” to “pull” in
marketing.
The focal points of training are passed on through new-hire training,
general training, professional training, managerial competence
training, and online learning. To assure quality, all training is carried
out in accordance with the “Management Procedures for Internal
and External Training.” Training in the Taiwan area in 2011 included
the offering of 186 training courses which attracted 4,865 personnel
for a total of 19,574 person-hours of training. Outside of Taiwan,
3,056 personnel undertook a total of 42,940 person-hours of
training.
Male Female Total
No. of Trainees 4,807 3,114 7,921
Total Person-
Hours of
Training
Average Hours
of Training per
Trainee
39,941 22,573 62,514
8.31 7.25 7.89
2011 Acer Corporate Responsibility Report
Diversified Learning and Development
Each employee can upgrade his or her professional competence
through a diverse range of development paths. Internally, these
paths include on-the-job training, job coaching, job transfers,
lectures, online learning, and study groups. Externally, employees
can participate in professional seminars as well as short-term
training at prominent universities and training institutions. We
have also formulated “Incentives for Professional Certification
” to encourage employees to upgrade their skills and achieve
professional certification by providing incentives and subsidies to
cover the cost of professional certification.
Australian Learning and Development
Program
Acer Australia recognizes that employees are key
contributors to the achievement of business targets,
and strongly supports the continuous development of
employees. The company’s internal Acer Management
Academy offers the following courses:
• Basic course: Basic Leadership Skills
Seven modules: Leading meetings, problem solving,
effective delegation, disciplinary procedures, leading
change, time management, and effective hiring.
• Advanced course:
Seven modules: Supervising outstanding performance,
consultative management, team building, effective
business communication, decision making, finance, and
establishment of strategic relationships.
Courses
Offered
in 2011
No. of
Persons
Completing
No. of
Continuing to
Participate in
2012
Total
Participants
in 2011
Basic 11 6 17
Advanced 11 25 36