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Phanish Puranam
Assistant Professor of Strategic & International Management
London Business School
Dr Phanish Puranam is Assistant Professor of Strategic and International Management at
the London Business School. He is also Co-Director of the Aditya V. Birla India Research
Centre, and a visiting Professor at the Indian school of Business (a partnership between
Wharton, Kellogg, and London Business School). He obtained his PhD at the Wharton
School of the University of Pennsylvania. He teaches courses in strategy and corporate
development to MBA students and senior executives, in addition to customized executive
programmes on outsourcing and offshoring. Dr Puranam’s research and consulting interests
centre on the design and management of strategic relationships between organizations. His
research on topics such as the structuring of alliance and outsourcing arrangements, postmerger
integration, inter-divisional collaboration and reorganizations has been published in
internationally reputed academic journals and he is frequently quoted in the business press.
He also works in advisory/training roles with companies such as Deutsche Bank, Microsoft,
247Customer, Unisys, Tata Consulting Services and CapGemini.
Julio Ramirez
Managing Partner and Practice Leader - Globalisation and Outsourcing
The Hackett Group
Julio Ramirez is a leader of The Hackett Group’s business process sourcing research and
advisory activities. One of the original former founding partners of Answerthink, Inc, in 1997.
Previously, Mr Ramirez was senior vice president of Acclaris, a global business process
outsourcing firm with offices in the US and India, responsible for its Global 2000 HR and finance
and accounting process outsourcing business. Mr Ramirez has over 24 years experience
working with senior executives at Fortune 500 companies in the transformation of the finance,
HR and procurement functions to achieve world-class performance. He has significant
experience in all aspects of designing and implementing shared services and has worked with
multinational organizations throughout North America, Europe, Asia Pacific and Latin America.
Previously, Mr Ramirez was an audit and consulting partner with KPMG Peat Marwick.
Mark Ross
Director
LawScribe, Inc
Mark Ross was a partner at the prestigious UK Law Firm Underwoods Solicitors. While at
Underwoods he was responsible for the development of a case management system for
the offshoring of routine personal injury cases to the firm’s South African practice. Mr
Ross joined LawScribe after immigrating to Los Angeles in 2006. He is a regular speaker
at conferences and has had numerous articles published in legal journals on subjects as
varied as the death of the hourly rate and the liberalization of the Indian legal sector. His
article calling for Accreditation and Self-Regulation for the Legal Outsourcing Industry has
been widely acclaimed and published as a white paper by both the Legal Process
Outsourcing Network, and the International Association of Outsourcing Professionals
(IAOP). He has prepared lectures on outsourcing in the legal profession for the Association
of Legal Administrators, ALM, Immigration Law Weekly and Estrin Legal. He is a
professional member of the IAOP, and the Chair of their Legal Outsourcing Chapter. His
Legal Outsourcing Blog http://blog.law-scribe.com/ has become a valuable resource of
information for those interested in the legal process outsourcing industry.
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