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Rick Sturge<br />
Director of Employer and Strategic Development<br />
CIMA<br />
Rick Sturge is a Chartered Accountant with over 20 years’ experience of working both in<br />
senior finance, commercial and business development roles in a range of service<br />
organisations. Having trained with Coopers & Lybrand, his first industry role was with<br />
London Life, later to become part of AMP. He then became European CFO of a consulting<br />
engineering division within WMX Technologies. A move into commercial and business<br />
development roles resulted in him becoming an outsourcing specialist with cross industry<br />
experience. He has worked for Serco, BT and more recently the BPO operations within<br />
PwC and Accenture supporting a range of multinational clients in different industries.<br />
Mike Theaker<br />
Global Leader HR Effectiveness<br />
Mercer<br />
Mike Theaker is the Global Leader of Mercer’s HR Effectiveness business. He has over 17<br />
years of experience in HR service delivery effectiveness including HR strategy design, HR<br />
shared services, HR information systems design and implementation, HR process<br />
optimization and HR sourcing strategy. He previously worked for IBM developing their eHR<br />
Consulting Practice, Towers Perrin where he was HR Transformation Leader, and was a<br />
Director of an international management consultancy with responsibility for HR<br />
Information Systems, Change Management and Strategic HR Consulting practices for<br />
Europe & the Middle East. He has worked on HR Effectiveness projects across the Oil and<br />
Gas, Telecoms, Retail, Hospitality, Aerospace, Manufacturing, Pharmaceutical, Media and<br />
Financial Services industry sectors in Europe, the US and the Middle East. Mr Theaker<br />
holds a Masters degree in HR Management and a B.Sc. (Hons) degree in Psychology. He is<br />
a Chartered Member of the CIPD and between 2000 and 2003 served as a Director of<br />
IHRIM (International Association for Human Resources Information Management) Europe.<br />
He is a regular public speaker at conferences in Europe, the US and the Middle East.<br />
Harry Wauters<br />
Director Global Financial Shared Services Centres<br />
International Paper<br />
Harry Wauters has been director of International Paper’s global financial shared services<br />
centres since June 2007. In that position, he has responsibility for the company’s shared<br />
services centres in Memphis, Krakow and Guangzhou. Mr Wauters is based in the<br />
company’s European Coordination Center in Brussels, Belgium. He joined International<br />
Paper in 1992. During his career with the company, he has held various roles in corporate<br />
treasury and credit & collection. Most recently, Mr Wauters served as director financial<br />
operations with oversight on the outsourced SSC in Krakow since 2000.<br />
FT Global Outsourcing & Offshoring Conference