HOSPITAL PATIENTS GUIDE

PATIENT INFORMATION
What To Bring To Hospital
• Medicare Card
• Pharmaceutical Benefits Scheme entitlement
card (if relevant)
• Concession, Healthcare, Safety Net
• DVA / Pension Card
• Private Health Insurance details (if applicable)
• Any documentation that the doctor has given
you for example:
- Medication Chart
- Operation Consent form (if not already
given at booking in)
- Anaesthetic Information
- X-rays
- Letter / instructions
If you are staying overnight:
• Nightdress / pyjamas, dressing gown, and
well fitting slippers
• Toiletries
• Small change (for newspapers and phone
calls)
• Phone cards can be purchased at the
Administration office in the foyer for bedside
telephones, or there is a public telephone in
the foyer.
Note: Private electrical appliances will be subject
to a safety check (by the hospital) prior to use in
the hospital.
Valuables
Please avoid bringing valuables (including
watches, jewellery, etc.) or large amounts of cash
into the hospital, as the Health Service does not
accept responsibility for such items.
If you have brought valuables in with you, they
may be signed over to the staff and maintained
in the safe. You will be given a receipt for the
valuables to be used at the time collection.
Collection of valuables can only be undertaken
during office hours. If amounts of money over
$50 have been signed over to the Health Service,
at least one (1) business day’s notice is required
to retrieve these, as cash is not kept on the
premises. This arrangement is to be made via
General Administration on (03) 5671 3333.
ADMISSION / DISCHARGE /
TRANSFER
Maternity
Maternity patients will need to book in at the
hospital as early as possible prior to the expected
birth date. Women need to have chosen their
doctor from the Wonthaggi Medical Group and
consulted with that doctor. Women should
telephone the main reception at the hospital to
book an appointment with a midwife who will
discuss individual pregnancy care plans.
Patient Classification
Bass Coast Regional Health is a public hospital,
and on admission you will be classified as one of
the following care types:
• Public patient (Medicare)
• Private patient
• Compensable patient (Workcover or TAC –
claim number required)
• Veterans' Affairs
• Overseas patient from countries without
reciprocal healthcare. Patients not covered by
Medicare will be charged fees to achieve full
cost recovery.
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