HOSPITAL PATIENTS GUIDE

PATIENT INFORMATION
Smoke Free Policy
Bass Coast Regional Health is a smoke free
organisation, in line with its role of health
promotion and illness prevention.
Smoking is not allowed anywhere on the
Wonthaggi Hospital site for patients, visitors, or
staff.
A range of supports are available to inpatients,
including nicotine chewing gum and patches.
There is also QUIT literature available for your
reference in the foyer or at www.quit.org.au
Telephone
For your convenience a public telephone is
located in the main foyer of the hospital.
Patients in the acute wards may purchase a
phone card from main reception between 9 AM
and 5 PM, Monday to Friday, and from Ward
Clerks at other times. This will allow calls to be
made from the bedside telephones.
Witness to Legal Documents
Bass Coast Regional Health does not permit staff
to witness legal documents for patients or
visitors. The organisation would prefer that staff
not be requested to witness legal documents and
that you arrange this through your Solicitor.
Volunteer Activities
For patients who do not have family or other
external social supports Volunteer visitors usually
attend the ward Monday to Saturday. If required
they may be available to purchase small items
(such as toiletries) from the local shopping centre
for patients.
FOOD SERVICES
The Food Service Department strives to provide
you with meals that are healthy, nutritious, and
as appetising as possible.
We ask that you do not use mobile phones
within the patient rooms of the hospital as these
can interfere with the delicate monitoring
equipment.
Television & Radios
Some wards provide TV facilities. TV controls are
located in the Nurse Call Handset. Radios must
be equipped with an earpiece at all times to
minimise discomfort to other patients.
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