City Plan 2009 - 2013 - City of Greater Geelong

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Delivering City Plan Informed and Engaged Community We will ensure the community is informed about matters that impact on their lives and have opportunities to participate in decision making processes by consulting widely and openly. How we will measure our progress in achieving this outcome: Measure Number of consultations conducted by the City Community satisfaction with community engagement Community satisfaction with Council’s advocacy and community representation on key local issues Target Maintain > Increase > Increase Efficient Service Delivery We will deliver efficient and effective services that meet the growing needs of our community. How we will measure our progress in achieving this outcome: Measure Target Percentage of requests for service fulfilled within standard time Greater than 85% Percentage of Building Applications processed within timeframe Greater than 70% Percentage of Planning Applications (DA) processed within time frame Greater than 80% Waste minimisation Recycling Green Waste Garbage Community Satisfaction rating for overall performance in Waste Management Community Satisfaction rating for overall performance in Traffic Management and Parking facilities Community satisfaction with local roads and footpaths Community Satisfaction rating for overall performance in the enforcement of by-laws Community Satisfaction rating for overall performance in Town Planning Policy and approvals Overall community satisfaction Internal Corporate Services survey overall satisfaction rating Recycling - > Increase Green Waste - > Increase Garbage - < Decrease > Increase > Increase > Increase > Increase > Increase > Increase Maintain 50 City Plan 2009-2013 | City of Greater Geelong Back to table of contents
Delivering City Plan The City encourages responsible pet ownership. Back to table of contents Ongoing services and activities for the community The operation of seven customer service centres across the municipality to provide easy access for all residents, as well as deliver services from numerous locations around the region. Council meetings. Council Elections. Citizenship Ceremonies and Civic Functions. Management of the Geelong Australia website and its content. Provision of online payment services including resident’s rates, pet registrations, parking infringements and other Council invoices. Review of objections to infringement notices. The enforcement of local laws relating to the environmental health. This involves food and health premises inspections, environmental pollution, pest control and tobacco control. Programmed and emergency maintenance and upgrades of the 760 Council owned buildings, including sporting facilities, community centres, halls, neighborhood houses and Senior Citizens Centres. Pet and animal management including registrations, nuisance, stray or wandering animals, and impounded animals. The co-ordination of emergency responses during major emergencies, such as bush fires or flooding. Consultations with the community on a broad range projects, services, events and issues that impact on them. Representation on and support of the G21 Geelong Region Alliance to ensure the long term strategic and sustainable development of the region. Representation on various Committees of Management. The provision of communications material including City News, Media Releases, Annual Calendar and Community Update. Traffic management within the municipality – managing the safety and access of traffic including roundabouts, traffic islands, speed humps and signage. Upgrade and maintenance of street furniture, bus stops, road signs, line-marking, street lighting and trees. Parking in all areas within the municipality, including local laws patrols, permits and commercial car park management. Key strategies and master plans that will assist in delivering our services: > Asset Management Strategy and associated plans > Information Technology Strategy > Marketing Management Strategy > Risk Management Strategy > Occupational Health and Safety Management Strategy > Community Fire Management Plan > Municipal Emergency Management Plan > Central Geelong Parking Precinct Plan > Rating Strategy The actions supporting the delivery of City Plan 2009-2013 are part of Council’s ongoing day-to-day operations, including: > Human resource management > Risk and occupation health and safety management > Communications and marketing > Records management > Financial management > Provision and management of information technology services > Property management > Governance services > Corporate planning and performance reporting City Plan 2009-2013 | City of Greater Geelong 51
Page 1 and 2: WWW.GEELONGAUSTRALIA.COM.AU City Pl
Page 3 and 4: Welcome to City Plan 2009-2013 The
Page 5 and 6: environmental action. The impact of
Page 7 and 8: Geelong is characterised by its bay
Page 9 and 10: Planning Framework Systemic Plannin
Page 11 and 12: Planning Framework Future plans for
Page 13 and 14: Planning Framework Balyang Sanctuar
Page 15 and 16: Our Councillors Our Council The Cit
Page 17 and 18: Our Councillors Cr John Doull Coryu
Page 19 and 20: Our Councillors Geelong’s positio
Page 21 and 22: Our Councillors The eastern edge of
Page 23 and 24: Our Councillors The Geelong Ring Ro
Page 25 and 26: Strategic Directions and Annual Act
Page 43 and 44: The Bellarine Rail Trail provides a
Page 45 and 46: Delivering City Plan The City commi
Page 47 and 48: Delivering City Plan The City’s s
Page 49: Delivering City Plan Responsible Fi
Page 53 and 54: Budget 2009 - 2010 Infrastructure M
Page 55 and 56: Budget 2009 - 2010 Skilled Stadium
Page 57 and 58: Budget 2009 - 2010 Human Resources
Page 59 and 60: Back to table of contents The Bella
Page 61 and 62: Budget 2009 - 2010 Standard Stateme
Page 63 and 64: Budget 2009 - 2010 Standard Stateme
Page 65 and 66: Blue Waters Lake in Ocean Grove is

City Plan 2009 - 2013 - City of Greater Geelong

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