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Annual Report 2009 - British American Tobacco

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Efficient production<br />

The consolidation of manufacturing around<br />

the Group means that more of our factories<br />

are now serving a larger number of markets.<br />

PRODUCTIVITY CONTINUED<br />

Productivity savings<br />

Savings in supply chain, overheads and<br />

indirect costs amounted to £239 million in<br />

<strong>2009</strong> at constant rates of exchange. We are<br />

firmly on track to achieve our £800 million<br />

savings target by 2012.<br />

Supply chain<br />

Most of the productivity improvements in<br />

<strong>2009</strong> resulted from our continuous focus on<br />

primary supply chain efficiencies. These were<br />

largely as a result of further standardisation<br />

of our processes and simplification of our<br />

portfolio. The supply chain is increasingly<br />

being managed above market, driving further<br />

efficiencies through smarter planning and<br />

resource allocation.<br />

We have reduced product costs every year<br />

from 2003 to 2008. In <strong>2009</strong>, product costs<br />

rose due to transactional foreign exchange<br />

costs and a significant increase in the price<br />

of many inputs. However, our productivity<br />

improvements enabled us to mitigate this,<br />

meaning the overall increase in costs of key<br />

items, such as internationally traded tobacco<br />

leaf, were contained to less than half of what<br />

they would have been.<br />

Since 2000, the number of cigarette factories<br />

within the Group has been reduced from<br />

83 to 50, including acquisitions. Both the<br />

Riga factory in Latvia and the Tokat factory<br />

in Turkey ceased production in 2008, while<br />

further factories were added with the acquisition<br />

of Bentoel in Indonesia and the beginning of<br />

manufacture in Oran for the Algerian domestic<br />

market. In <strong>2009</strong>, we announced the closure<br />

of our factory in Soeborg, Denmark, and<br />

the rationalisation of our Vranje factory in<br />

Serbia. We also commenced the consultation<br />

process for the downsizing of our factory in<br />

Pagewood, Australia.<br />

The consolidation of factories around the<br />

Group has been undertaken responsibly<br />

and with care for affected employees and<br />

local communities. It has removed much of<br />

our previous excess capacity and means that<br />

more of our factories are now serving a larger<br />

number of markets.<br />

Taking advantage of this new model means<br />

we have had to become more effective and<br />

efficient at above-market planning. This is<br />

crucial for ensuring we meet demand on<br />

time and in full, roll-out innovations more<br />

quickly and take better advantage of the<br />

benefits of scale.<br />

Globally and regionally we continue to<br />

achieve considerable savings by consolidating<br />

purchases of materials and services, reducing<br />

duplication and standardising data and<br />

processes.<br />

Moving to an above-market planning model<br />

is also enabling us to rationalise our machine<br />

technology by targeting capital expenditure<br />

and establishing a more cost-effective<br />

operational base for the future.<br />

Global operations<br />

In <strong>2009</strong>, we started managing our Eastern<br />

and Western European supply chains centrally.<br />

This delivered greater alignment of systems and<br />

processes and has improved global transparency<br />

of supply and demand, facilitating more<br />

productive investment and sourcing decisions.<br />

To further advance the development of<br />

our supply chain, we signed a Framework<br />

Partnership Agreement with Cranfield<br />

University for collaborative research<br />

and development.<br />

We continue to build a consumer-led,<br />

customer-focused, high-performing, globallyintegrated<br />

supply chain, dedicated to winning<br />

in the markets where we operate. This is a<br />

key aspect of the Group’s strategy and we<br />

will see more areas of our supply chain being<br />

managed at a global level where it will deliver<br />

greater benefits.<br />

Overheads and indirects<br />

The process of moving procurement abovemarket<br />

continued to allow us to streamline<br />

our processes and reduce overheads. In <strong>2009</strong>,<br />

the geographic spread of Agrega – our joint<br />

venture with the brewer AB InBev – was<br />

expanded to include offices in London to<br />

cover Western Europe and to coordinate<br />

global activities, and in Moscow to cover<br />

Eastern Europe.<br />

20 <strong>British</strong> <strong>American</strong> <strong>Tobacco</strong> <strong>Annual</strong> <strong>Report</strong> <strong>2009</strong> Directors’ report: Business review

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