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Corporate Responsibility Report 2012 - Hempel

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introduction<br />

about hempel<br />

Ethical behaviour<br />

HEALTH & SAFETY<br />

Environment<br />

Environment: Reducing VOC emissions<br />

Procurement<br />

our people<br />

Community engagement<br />

Financial results<br />

established if needed. We carried out a total of 25 audits in <strong>2012</strong>. In addition, competition law compliance<br />

audits are selectively carried out by an external legal counsel.<br />

Incident management and the ombudsman system<br />

Despite our best efforts, there may still be instances when we as a company, or individuals within our<br />

company, fail to follow the principles laid out in our Code of Conduct and Business Ethics policy. In such<br />

cases, we encourage our employees to report any concerns they have to a manager.<br />

In addition, we established a formal ombudsman system in <strong>2012</strong>. As a growing international company, we<br />

want our values and the way we work to be transparent. The ombudsman system enables any employee<br />

to raise concerns about mistreatment or a breach of values with a regional ombudsman.<br />

We also established an Incident Management Function to enable employees to communicate confidentially<br />

any serious breach of the values stated in our Code of Conduct. Launched in December <strong>2012</strong>, it<br />

gives employees the opportunity to bring their concerns directly to the Executive Management and Board<br />

of Directors.<br />

140 sales staff<br />

underwent competition<br />

law training<br />

25 internal financial<br />

and compliance audits<br />

were carried out<br />

9

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