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Katie Keimel ’04 STUDENT NEWS College students frequently make the most of winter break by traveling to a warm locale or stockpiling hours of sleep before the spring semester. Although the ILR Winter Internship Program (WISP) offered by ILR career services is not exactly a “break,” it offers what I believe to be the most valuable career exploration and work experience program at Cornell. During the Fall semester of my sophomore year, I saw fliers advertising WISP and attended the information session. Winter internships omit the formal interviewing process and allow students to select their choice of project or employer. Most important, though, is the opportunity to explore a career in human resources, or any other ILR field, under the guidance of seasoned ILR alumni. As the lottery date approached, I frequently scanned Career Services’ webpage to see if any projects appealed to me. I paused at one that sparked my interest: the NBC station in Miramar, Florida offered a human resources internship project in which I would teach the trainers how to upload employee work histories into an online experience database. It was perfect; the combination of human resources experience and computer work, plus the added bonus of working for a well-respected media conglomerate, would challenge my HR proficiencies in one of the most dynamic, fast-paced, and attractive industries. Luckily my time was early in the lottery and I secured my first choice. I welcomed the move from New Jersey to scenic Florida, seizing the opportunity to live on my own and without the built-in social network of college. Looking back, I see how the experience strengthened my problem-solving skills in the workplace and day-to-day situations. My first day at NBC was awe-inspiring. I met Mike Pustizzi ’80, my ILR alumni mentor, and his enthusiasm for Cornell, human resources, and NBC facilitated my transition to the new work environment. After a brief, yet amazing tour of the station’s set, production studios, editing bays, and newsroom, I began my project. Since NBC’s work-experience database was implemented just before my arrival, I had to learn the online registration and submittal process before leading the training sessions. My initial days entailed learning the system myself, becoming the resident advisor, and then coaching team leaders 18 how to use the online experience database. When not training employees on the computer, I was on the phone with technical support staff, solving problems as they came up and troubleshooting various scenarios. Within a couple days, the technical support team and I worked hand-in-hand and our daily problem-solving sessions sharpened my communication skills. My responsibility to work independently and drive the project’s performance in a collaborative atmosphere could not Students in the spotlight have been possible were it not for ILR. I credit the ILR staff for this tremendous opportunity. Although the WISP program is designed for career exploration and not as a summer job pipeline, I was subsequently offered and accepted a summer position within NBC’s human resources department. This past summer I returned to Florida where I worked with NBC and Telemundo human resources professionals to help merge the two workforces. While there, I also observed the critical significance of my WISP training project since the experience management system also drove the business’s performance reviews, secession planning, and internal transfers throughout General Electric. My experience confirmed that the WISP program reinforces the ILR School’s commitment to provide future practitioners with a stimulating, intellectual education that seamlessly transfers into and enhances the workplaces of tomorrow. Katie Keimel is a founding editor, webmaster, and graphic designer of the Cornell Pre-Law Journal, and a member of SHRM. She will intern with Dell Computers this summer.
PED Partners with the SSA In 1999, the Program on Employment and Disability (PED), part of the ILR Extension division, entered into a five-year contract with the Social Security Administration to establish the Work Incentives Support Center. This initiative focuses exclusively on providing training and technical support to Benefits Planning, Assistance and Outreach Projects (BPA&O) and Protection and Advocacy for Beneficiaries of Social Security Programs (PABSS) across sixteen states in the Northeast. A national network of 117 BPA&O and fifty-seven PABSS programs was established by the Social Security Administration under the Ticket to Work and Work Incentives Improvement act with the expressed intent of providing beneficiaries of Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) the essential supports they need to prepare for, attach to, and advance in work. To facilitate the development of this national network, Cornell developed a competency-based training curriculum to equip personnel employed under these two initiatives. Together with two other regional training centers, Virginia Commonwealth University and the University of Missouri at Columbia, Cornell provides a core set of technical support services which include mandatory training programs and individual technical assistance to projects. Staff and Do you want to stay in touch with the most current workplace issues? Visit the Catherwood Library’s Workplace Issues Today (WIT) web site at http://www.ilr.cornell.edu/ library/wit. WIT is a news center where ILR faculty, students, alumni and the interested public can go for the late breaking news on workplace issues. The ILR Student Editor scours the major news media for the top workplace stories, so that you don’t have to! The WIT web site also serves as a searchable archive of workplace-related news stories dating back to 1999. Become a WIT e-mail service subscriber and you will automatically receive abstracts and web links Monday through Friday as they get published to our web site. To subscribe to this free e-mail service, go to the web site, click “Get WIT by Email,” and fill in the form. faculty of the Work Incentives Support Center have also conducted distance-learning programs, produced two CD-ROM training packages, and authored a series of policy and practice briefs targeted at improving the performance and knowledge base of the BPA&O and PABSS network. To date, more than 50,000 SSI and SSDI beneficiaries have benefited from the services and supports provided by these projects with the majority reporting some level of interest or activity in returning to work. For a national directory of BPA&O and PABSS Projects visit the Social Security Administration website at www.ssa.gov/ work/ServiceProviders/providers.html. For more information on Cornell’s Work Incentives Support Center in the Program on Employment and Disability visit www.workincentives.org. Great Lakes Region Symposium “ New Dimensions of ILR Work in the Great Lakes Region” was the theme of a symposium in the Workplace Education Center in Buffalo on February 13, 2003. Sixty guests, a broad representation of area constituents and alumni, attended the program and following reception. Professors David Lipsky and Ron Seeber presented findings of the Institute on Conflict Resolution’s six-year research project on workplace conflict. Extension associate Lou Jean Fleron discussed new ILR initiatives in economic development, their roots in the School’s mission, and their potential for expanded resident-extension collaboration. Noting Extension’s history of involvement in public economic policy debate and enterprise strategic planning in the Western New York region, she linked future plans for workforce and economic development with successful ongoing programs, including the Institute for Industry Studies and the Champion@Work project. As with those efforts, collaborative partnerships for high road economic development will be key to the success of new initiatives to provide research and technical assistance to labor, management, and community-based job creation projects. The symposium was also a kick-off celebration for the Great Lakes Region, the product of a merger extension of the Buffalo and Rochester districts of ILR. Ron Seeber explained how this restructuring expands services to employers, unions, governments, and community organizations throughout OUTREACH NEWS 19
Page 1 and 2: M ESSAGE FROM THE DEAN Greetings! I
Page 3 and 4: ILRAA Chapter Events On October 22,
Page 5 and 6: ILR Hosts Panel on Sports Arbitrati
Page 7 and 8: Patrizia Sione Highlights Labor His
Page 9 and 10: Charles Harrington academic institu
Page 11 and 12: FACULTY NEWS ILR Assistant Professo
Page 13 and 14: that the longshoremen had refused t
Page 15 and 16: STUDENT NEWS Office of ILR Student
Page 17 and 18: Noah Doyle ’03 & Rachel Doyle HE
Page 19: CORNELL ALUMNI ASSOCIATION NYC CORN
Page 23 and 24: OUTREACH NEWS Labor and management
Page 25 and 26: “The extraordinary is rather ordi
Page 27 and 28: Highlights French scholar Catherine
Page 29 and 30: NYS Senator Michael Nozzolio ’73
Page 31 and 32: SCHOOL NOTES AND NEWS The CIGNA Cor
Page 33 and 34: going to be a reality. It will be l
Page 35 and 36: A MESSAGE A FROM FROM THE THE DIREC

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