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How to decode a brand's dna

Before you start taking your product to the market, you need to figure out what exactly do you need to market. What is that critical feature, aspect or part of your product/service that can create a compelling story. Analysing a brand's DNA can help you craft your story in the best possible way. Here's a small toolkit on identifying your brand's DNA.

Before you start taking your product to the market, you need to figure out what exactly do you need to market. What is that critical feature, aspect or part of your product/service that can create a compelling story. Analysing a brand's DNA can help you craft your story in the best possible way.
Here's a small toolkit on identifying your brand's DNA.

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<strong>How</strong> <strong>to</strong> <strong>decode</strong> a<br />

A presentation by Tannistho<br />

tannistho@gmail.com


Who is this presentation<br />

for?<br />

If you are a seasoned marketer, you can happily skip the<br />

slides. This presentation will be of use <strong>to</strong> small business<br />

owners, independent professionals and students who are<br />

taking up marketing as a field of study or practice.


What is a Brand DNA<br />

Brand DNA refers <strong>to</strong> the distinctiveness,<br />

novelty and attributes of a brand. It is what<br />

helps the brand stand out, create its own set<br />

of brand communities, and drive emotional<br />

attachments in a crowded marketplace.


Why do you need a brand<br />

DNA<br />

• As a marketer your intention is <strong>to</strong> reach<br />

out <strong>to</strong> the people who will benefit from<br />

your product or services the most and <strong>to</strong><br />

create an emotional connection with them.<br />

• Your brand DNA will help you create your<br />

strategy for making this connection<br />

possible.


So, how do you go about<br />

identifying the DNA of<br />

your brand?


• … your product or service had a mission.<br />

You did not just want <strong>to</strong> create another<br />

product… you wanted that product or<br />

service <strong>to</strong> solve a human problem or create<br />

a human impact.


• Starbucks had the<br />

mission ‘ <strong>to</strong> inspire<br />

and nurture the<br />

human spirit, one<br />

person, one cup and<br />

one neighbourhood<br />

at a time’.


• Coca Cola wants <strong>to</strong><br />

‘refresh the world,<br />

inspire optimism<br />

and happiness, create<br />

value and make a<br />

difference…”


• BMW wants <strong>to</strong><br />

provide, ‘sheer<br />

driving pleasure,<br />

sporting and<br />

dynamic<br />

performance<br />

combined with<br />

superb design<br />

and exclusive<br />

quality’.


your service/product?<br />

You can answer this by asking:<br />

a. What do you want <strong>to</strong> change in the world?<br />

b. <strong>How</strong> do you want your product/service <strong>to</strong> help you<br />

change it?


Take a piece of paper and<br />

create the following columns<br />

ATTRIBUTES DISTINCTIVENESS NOVELTY


Once, you are done<br />

• Write down the key attributes of your product/service<br />

under the attributes column. For example, on-time<br />

delivery, competitive pricing, superb packaging,<br />

personalised message with each package, etc.<br />

• Your attributes should support your mission.<br />

• Your attributes should be detailed and exhaustive. It is<br />

a list of ‘what does your product or service do’ and ‘how<br />

does your product or service do it’.


your attributes?<br />

• When you list your attributes you will realise that you<br />

are not the only one who’s offering these services. Your<br />

competi<strong>to</strong>rs are also doing the same. So, what’s<br />

distinctive about your product/service?<br />

• You might re-look at your product/service now and see<br />

if you can add something that’s distinctive. For<br />

example, instead of on-time delivery you probably<br />

reach five minutes before. So you actually do before<br />

time delivery. This is an example of distinctiveness.


Now, you go about creating<br />

• So, you have listed your distinctiveness.<br />

• So <strong>to</strong> arrive at your novelty, you rank each<br />

of your distinctive characteristics in a rank.<br />

Rank from 10 <strong>to</strong> 1. The least distinctive<br />

gets a 10, the most distinctive gets a 1.<br />

• List out the 1, 2 and 3 characteristics in<br />

your novelty column.,


So, now with your listed<br />

novelty you have created<br />

Now, test out the points 1, 2 and 3 that you have arrived at with test users<br />

of your product and service. Test users will be representative<br />

Not all 3 might be accepted in the same way, but this test will tell you how<br />

your brand is going <strong>to</strong> work with the consumers and what are the changes<br />

that you might need <strong>to</strong> do.


Create your brand communication<br />

around the novelties that you have<br />

listed on your DNA structure.


Hope it helps folks!

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