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Public Seminar Series 2011-2012 - Hay Group

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<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

• Introduction to Job Evaluation<br />

• Organization Design<br />

• Writing EX Job Descriptions<br />

• Behavioural Event Interviewing<br />

• Writing Job Descriptions<br />

• Giving Effective Performance Feedback<br />

• Resilience<br />

Registration<br />

Please go to our website for more information on this seminar and register by completing the registration<br />

form (http://www.haygroup.com/ca/training/). If you require additional information, contact Etienne Martin<br />

in the <strong>Hay</strong> <strong>Group</strong> Ottawa office at +1.613.238.4785, extension 232 or email etienne.martin@haygroup.com.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Introduction to Job Evaluation (2-day program, 2 offerings)<br />

Facilitator: Karen Reedman Dates: October 17-18, <strong>2011</strong> & April 9-10, <strong>2012</strong><br />

Thousands of organizations—including more than half of the world’s largest companies—<br />

rely on <strong>Hay</strong> <strong>Group</strong>’s job evaluation methodology to help them bring together the right<br />

people, jobs and structures to execute their strategies. Commonly known as The <strong>Hay</strong> <strong>Group</strong><br />

Method, our system provides clients with a consistent and objective framework to analyze<br />

organizational structures, evaluate people and jobs, define career progressions, develop pay<br />

and reward programs, and manage their human resources more effectively. This seminar is<br />

designed to teach you how to value work in your organization through both discussion and<br />

hands-on practice, learning from the expertise of a senior <strong>Hay</strong> <strong>Group</strong> Consultant and the<br />

shared experiences of <strong>Hay</strong> <strong>Group</strong> clients.<br />

Key objectives:<br />

• Understand the business case for evaluating work and how it fits into the broader reward process;<br />

• Analyze jobs and roles in your organization;<br />

• Develop insight into the concepts underlying the <strong>Hay</strong> Method of valuing work;<br />

• Practice evaluating a variety of jobs in the overall context of an organization;<br />

• Be prepared to address questions about work valuing that are meaningful in your organization.<br />

This seminar is restricted to organizations that are currently using the <strong>Hay</strong> <strong>Group</strong> Guide Chart - Profile<br />

Method of Job Evaluation SM . It is designed for individuals who are accountable for valuing work in their<br />

organizations, including compensation management, organization effectiveness, and human resources<br />

development. The program is designed to teach a basic understanding of how to value work using the <strong>Hay</strong><br />

<strong>Group</strong> Guide Charts SM and is intended for those who need to evaluate jobs and roles, and who have little or<br />

no previous experience with The <strong>Hay</strong> <strong>Group</strong> Method.<br />

Cost:<br />

The registration fee is $1,799 plus applicable taxes. Please note that a 10% discount will be applied for three or<br />

more registrations from the same organization.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Organization Design<br />

Facilitators: Sheilagh Stronach and George Stonyk Date: November 22, <strong>2011</strong><br />

The organization is the framework that coordinates the actions and efforts of people,<br />

channeling them to deliver results. An effective organization creates powerful alignment<br />

and efficiency—and the wrong organization leads to disengagement, loss of focus, and<br />

wasted energy. This one-day workshop provides insights into getting organization design<br />

right—starting from a high-level perspective and aligning design to the strategy, clients,<br />

environment and culture of the organization. It also requires a deep understanding of<br />

jobs, processes and organization structures and the ability to implement and manage<br />

organization design. The workshop is designed for both the management cadre and human<br />

resource professionals in the public service.<br />

Participants will learn:<br />

• A methodology for strategic organization design that reflects the unique needs of organizations and is<br />

proven to drive results;<br />

• The 8 essentials – the keys to success in organization design;<br />

• How organization design and its implementation supports employee engagement and enablement<br />

– and when it gets in the way;<br />

• An approach to implementing organization design and supporting change;<br />

• Insights into matrix structures – how to make them work in practice;<br />

• Techniques for ensuring accountability and clarity;<br />

• Fundamentals of designing structures, teams and jobs – and the connective tissue that helps them<br />

work together.<br />

Using a case study approach and building a toolkit for the<br />

public sector, you can take away:<br />

• A fresh perspective on organization design;<br />

• An understanding of the theory and approach to strategic organization design;<br />

• Foundational skills in organization design;<br />

• Practical tools and frameworks that you can apply right away in your own organization.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes.<br />

Please note that a 10% discount will be applied for<br />

three or more registrations from the same organization.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Writing EX Job Descriptions<br />

Facilitator: George Stonyk Dates: December 7, <strong>2011</strong> and March 7, <strong>2012</strong><br />

A sound understanding of the roles and accountabilities is the basis for a solid classification<br />

for any position in the EX <strong>Group</strong>. In turn, this understanding is based on achieving clarity in<br />

understanding the environment, context, emerging and on-going issues and challenges<br />

associated with the work being performed. This one-day workshop provides insights into<br />

the key elements of executive level work in the public service. Participants will review the<br />

contents of the “Guide to Writing Work Descriptions for the Executive <strong>Group</strong>”. The workshop<br />

includes case studies on different executive level roles and provides the opportunity to<br />

discuss specific issues with respect to describing roles and accountabilities that are specific<br />

to their organizations. The workshop is designed for both the management cadre and<br />

human resource professionals in the public service.<br />

Participants will learn:<br />

• To identify key elements for each of the sections of the work description;<br />

• Analyze work in connection with the preparation of the work description;<br />

• Key questions to ask in interviewing the incumbent or the supervisor;<br />

• Linking the information presented in the work description back to the Executive <strong>Group</strong> Position<br />

Evaluation Plan;<br />

• Integrating environment and context into the work description;<br />

• Identifying the key result areas.<br />

Using examples derived from examples of work descriptions<br />

for positions in different functional areas, you can take away:<br />

• A better understanding of the nature of executive level work;<br />

• A fresh perspective on creating new and revising existing EX <strong>Group</strong> work descriptions;<br />

• An understanding of what is important in the work performed for inclusion in the work descriptions.<br />

From the discussions around the table, you can:<br />

• Gain a better understanding of the challenges associated with the creation and revision of work<br />

descriptions in other government departments and agencies;<br />

• Enhance the network of contacts across the public service engaged in analyzing, describing and evaluating<br />

executive level work in the public service.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or<br />

more registrations from the same organization.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Behavioural Event Interviewing<br />

Facilitator: François Ducharme Date: January 19, <strong>2012</strong><br />

Selecting the wrong candidate for a job brings a sinking feeling to everyone! Many of us<br />

know exactly what we want, and what we don’t want. The issue is finding a way to ascertain<br />

effectively if the candidate has the right stuff. <strong>Hay</strong> <strong>Group</strong> is a leader in assessment and<br />

selection since the early 60s. We have pioneered behavioural assessments and have<br />

implemented this proven technique in numerous organizations both in the private and<br />

public sector. In fact, <strong>Hay</strong> <strong>Group</strong>’s Behavioural Event Interview is so robust that it is the only<br />

interviewing technique deemed a “standardized instrument” based on a federal appeal<br />

tribunal decision. Dr. Ducharme, Director of Assessment and Selection for <strong>Hay</strong> <strong>Group</strong>, will<br />

be facilitating a public workshop on <strong>Hay</strong> <strong>Group</strong>’s technique of behavioural interview.<br />

Participants will learn:<br />

• How to assess behavioural competencies in an interview process;<br />

• How to keep interviews legal;<br />

• Use of open-ended questions;<br />

• Use of direct competency probes.<br />

This one-day workshop is targeted to managers, HR professionals and any other individuals<br />

involved in interviewing and selection.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes.<br />

Please note that a 10% discount will be applied for<br />

three or more registrations from the same organization.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Writing Job Descriptions<br />

Facilitator: Sheilagh Stronach Date: January 31, <strong>2012</strong><br />

This one- day workshop, aimed at human resource practitioners provides insights into the<br />

skills and capabilities for successful job description writing and review.<br />

In this practical training, participants will:<br />

• Examine clarity and accountability mapping as key tools in adding value and providing quality assurance;<br />

• Gain practical experience and tips in writing and critiquing job descriptions;<br />

• Ensure they are prepared to advise and support leaders in creating job descriptions through skilled<br />

interviewing and feedback.<br />

The training will address job descriptions from a broad perspective. Participants will be asked to<br />

bring a sample from their own organization to position the learning in their context and practices.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or<br />

more registrations from the same organization.<br />

Giving Effective Performance Feedback<br />

Facilitator: Suzanne Liska Date: February 23, <strong>2012</strong><br />

This one-day workshop is targeted to all levels of leadership. Providing effective performance<br />

feedback is often rated as a top concern of people leaders. Participants will learn how to<br />

apply effective communication techniques to provide useful performance feedback and<br />

how to deal with employees at different stages of willingness and capability. The learning<br />

approach includes the use of role-playing an interim review feedback<br />

conversation and a difficult feedback conversation.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or<br />

more registrations from the same organization.


<strong>Public</strong> <strong>Seminar</strong> <strong>Series</strong> • <strong>2011</strong>-<strong>2012</strong><br />

<strong>Hay</strong> <strong>Group</strong> Ottawa<br />

Resilience<br />

Facilitator: Suzanne Liska Date: June 7, <strong>2012</strong><br />

Resilience: how to create more resilient organizations.<br />

<strong>Hay</strong> <strong>Group</strong>’s Resilience Workshop can help your organization better adapt to the changes<br />

and pressures inherent to the workplace through practical skills training targeted to individual<br />

employees or intact teams. Resilient organizations are made up of people who believe they<br />

can directly influence events and who thrive on challenges despite setbacks. Resilience<br />

training should be part of any employer’s wellness strategy. Resilient employees will see<br />

change as an opportunity for growth rather than a source of anxiety and fear.<br />

Participants will learn:<br />

• How thoughts drive feelings and actions; to recognize their own non-resilient thinking styles;<br />

• How inaccurate thinking can derail their efforts in working with others;<br />

• How to think more flexibly and accurately when problem-solving.<br />

Cost:<br />

The registration fee is $899 plus applicable taxes. Please note that a 10% discount will be applied for three or<br />

more registrations from the same organization.


®<br />

<strong>Hay</strong> <strong>Group</strong> Limited<br />

www.haygroup.com/ca<br />

Canadian Head Office<br />

Suite 700<br />

121 King Street West<br />

Toronto, ON<br />

M5H 3X7<br />

t +1.416.868.1371<br />

f +1.416.868.6871<br />

Calgary<br />

Suite 1515<br />

734 - 7th Avenue SW<br />

Calgary, AB<br />

T2P 3P8<br />

t +1.403.215.6730<br />

f +1.403.215.6749<br />

Edmonton<br />

Suite 1150<br />

10180 - 101 Street<br />

Edmonton, AB<br />

T5J 3S4<br />

t +1.780.415.8021<br />

f +1.780.423.3893<br />

Halifax<br />

Suite 300<br />

1791 Barrington Street<br />

Halifax, NS<br />

B3J 3K9<br />

t +1.902.491.4289<br />

f +1.902.895.7862<br />

Montreal<br />

Suite 1610<br />

2000 Mansfield Street<br />

Montreal, QC<br />

H3A 3A4<br />

t +1.514.866.7831<br />

f +1.514.866.8908<br />

Ottawa<br />

Suite 1200<br />

81 Metcalfe Street<br />

Ottawa, ON<br />

K1P 6K7<br />

t +1.613.238.4785<br />

f +1.613.238.3405<br />

Regina<br />

Suite 300<br />

1914 Hamilton Street<br />

Regina, SK<br />

S4P 3N6<br />

t +1.306.359.0181<br />

f +1.306.352.2488<br />

Vancouver<br />

Suite 1390<br />

1140 West Pender Street<br />

Vancouver, BC<br />

V6E 4G1<br />

t +1.604.682.4269<br />

f +1.604.682.4405<br />

<strong>Hay</strong> <strong>Group</strong> is a global management consulting firm that works with<br />

leaders to transform strategy into reality. We develop talent, organize<br />

people to be more effective and motive them to perform at their<br />

best. Our focus is on making change happen and helping people and<br />

organizations realize their potential.<br />

We have over 2600 employees working in 84 offices in 48 countries.<br />

Our clients are from the private, public and not-for-profit sectors, across<br />

every major industry. For more information please contact your local<br />

office through www.haygroup.com/ca.

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