Annual Report for the year ended 30 June 2009 - Health and ...

STATEMENT OF SERVICE PERFORMANCE
Output 4: Proceedings
Performance
Measure
Decision to prosecute
1. 80% of decisions are made within
2 months of referral.
Compliance with directions
2. 100% compliance with Tribunal/
Court directions.
Successful proceedings
3. A finding of professional
misconduct is made in 75% of
disciplinary proceedings.
4. A breach of the Code is found in
90% of HRRT proceedings.
5. An award of damages is made in
80% of cases where damages are
sought.
6. 75% of costs awarded are
recovered.
Target Date
30 June 2009
30 June 2009
30 June 2009
30 June 2009
30 June 2009
30 June 2009
Actual
Target not achieved. 64% (14 out of
22 decisions) were made within 2
months of referral. In each instance
where a decision was not made within
the two-month timeframe this was
due to an extension being granted to
the respective provider so that further
information could be provided prior
to a decision being made, or because
the DP required further information
and/or expert advice before a decision
could be made.
Target achieved. 100% (36 out of
36) compliance with Tribunal/Court
directions.
Target not achieved. A finding
of professional misconduct was
made in 66% (6 of 9) of disciplinary
proceedings.
Target achieved. A breach finding
was made in 100% (1 of 1) HRRT
proceedings.
Target achieved. Award of damages
achieved in 100% (1 of 1) of cases
where sought.
Target not achieved. Despite
reasonable efforts to recover costs
where appropriate, 28% (2 of 7)
of costs awarded were recovered.
Since recovery is largely dependent
on means of debtor, and given the
additional costs involved in protracted
enforcement, this is an area where
variance in results from year to year is
to be expected.
50 E.17