The State of Business and HIV/AIDS (2006) - Booz Allen Hamilton

44 3 Baseline: Current State of Business and AIDS
3.7.2 Monitoring, Evaluation and Reporting
Monitoring, evaluation and reporting allows
organizations to demonstrate the effectiveness of
any given program. Thirty-two percent of companies
report that they use a recognized measurement
methodology for monitoring and evaluation. Twentynine
percent ensure reporting of HIV performance
measurements in annual reports. Monitoring and
evaluation is an area that companies described
as “difficult” in interviews. They described the
difficulties of isolating their own workforce from the
general population when monitoring HIV/AIDS and
the challenges posed by the time required to track
prevalence and new incidents and measure behavior
change (figure 27). More common is documentation
of programs (63 percent) and use of internal process
to discuss, rather than forward measures.
Those companies interviewed identified various
methods for monitoring and evaluation, for example:
targets. Unless all employees agree to voluntary
testing a company cannot really measure progress
in preventing new infections and keeping people
well. Two of the member companies interviewed
are taking their programs further with targets for
preventing new HIV infections, reducing the number
of people becoming sick or dying from HIV/AIDS,
and babies being born HIV-positive. One of the
companies reported that these targets are both
achievable and measurable, but 100 percent of
employees must first volunteer for testing.
Now established, this baseline sets an important
reference point from which to measure future
progress, consider the level of effort and impact
made to date, but perhaps most vitally gives
business a new resource with which to consider
its own efforts and how to move forward and
further raise the bar.
• Consumer goods companies are able to link the
success of their programs to sales.
• Those investing in others’ programs ensure
projects have set targets and indicators of
progress established up front.
• Multinational corporations interviewed often
monitor at a regional level (several also have
structured global programs or roadmaps against
which their regional operations can be tracked).
Several of the leading companies are shifting
from process-based reporting to measuring actual
outcomes. The general KPI (key performance
indicators) used is the proportion of the workforce
being tested each year, and some set annual testing