Telekom Malaysia - Huawei

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VOICES FROM OPERATORS HSBB promises an enhanced digital lifestyle experience, enabling consumers to create, interact, and collaborate for work, health, infotainment, virtual shopping and distance education. government has contributed RM2.4 billion on an incurred-claim basis, based on project milestones achieved by TM. The HSBB program covers not just provision of new last-mile access services, but of an end-to-end network, including migration of legacy PSTN into All-IP-based core network infrastructure; this will provide a futureproof platform so that TM can deliver a more integrated service proposition, while enabling capacity expansion for international links and new OSS/BSS systems. The HSBB project has two primary goals. The first is the installation of an all-encompassing infrastructure for the areas around Kuala Lumpur, Klang Valley and Malaysia’s various industrial parks. The second is the positioning of TM as a neutral service provider by making its HSBB network an open-access network welcome to all SKMM-licensed access seekers, including other local network operators (OLNOs), application service providers (ASPs), and Internet service providers (ISPs), who wish to utilize TM’s business-as-usual (BAU) and HSBB network infrastructure. Potential of HSBB HSBB is a key national infrastructure initiative that is crucial to helping Malaysia leapfrog into the knowledge economy. Besides its significant contribution to economic growth and job creation, it will also enhance Malaysia’s regional competitiveness by attracting foreign direct investment (FDI). More significantly, for consumers, HSBB promises an enhanced digital lifestyle experience, enabling consumers to create, interact, and collaborate for work, health, infotainment, virtual shopping, high-resolution VoD, gaming, and distance education. Businesses will be able to improve management efficiency through new applications in managed services, accounting, supply, and customer relationship management. They will also be able to access more markets, domestic and international, and enjoy better integration with global business partners. Approaches to transformation Malaysia’s HSBB project has been very challenging, even to imagine. It is a top-three broadband project globally in terms of scope and timeframe. Technical challenges lie in providing high-quality broadband to areas that already have copper infrastructure. TM has adopted a three-pronged strategy for deployment. First, FTTH and ADSL-based services will be provided to the key urban centers. Second, ADSL and Broadband for General Population (BBGP) services (Streamyx) will be provided for suburban and second-tier cities. Finally, rural areas will be served by wireless technologies such as Wi-Fi, supplemented by fixed-wireless resources such as CDMA/ EVDO infrastructure. Technology transformation Initially, TM focused on improving the quality of existing infrastructure. To replace our slow, long-locallooped ADSL infrastructure, TM has initiated a copper rehabilitation program that will eventually ensure high ASDL speeds across the entire country. Notwithstanding this effort, TM is transforming its infrastructure to All-IP, which will augment bandwidth, future-proof our network, decrease operational costs, and enhance service potential. It will also facilitate the provision of new services, by ourselves and others. 3 DEC 2011
The HSBB network has been designed from scratch, and has a completely new access network, with FTTH for all single-dwelling houses and VDSL2 for residential buildings. We are planning to cover 1.8 million homes by 2012. At the same time, we have transformed our technology base by eliminating the spaghetti or stove-pipe diagrams and introducing new architectures based on service delivery platforms, such as IMS, to enable us to go to market with new services in a much faster timeframe. In our planned architecture, we will have broadband access based on FTTH GPON and VDSL2 technologies, while the aggregation layer will be Metro Ethernet and the control layer will be IMS-based. We will also have a new IP-core backbone that provides carrier-class service and offers flexibility to meet virtually any & all customer needs. All-IP migration is resource-intensive and challenging from a managerial standpoint. We have nine primary platform migration programs, which include the migration of our ATM-based lines towards IP MSAN and the phasing-out of all our PSTN legacy switches and moving towards an AG/IP MSAN-based platform. For the core, we are moving towards IP for both our public and VPN network. All these migrations have different timelines and specific dependencies; they must be planned very carefully. Factors such as current network utilization, service level, legacy maintenance costs, and migration investments must be noted. As some migrations are very time- and resourceintensive, with the longest planned for NGN (phasingout legacy switches), TM has scheduled its overall project conclusion for 2017. New HSBB components The HSBB network has been designed from scratch, and has a completely new access network, with FTTH for all single-dwelling houses and VDSL2 for residential buildings. We are planning to cover 1.3 million ports by 2012, which will translate into 1.8 million homes. We will have a new NGN core, over 500 Metro Ethernet nodes, almost 100 routers domestically for the IP Core; we are also transforming our systems by launching a new OSS/BSS suite. A parallel migration for the access, core and IT system has never been done on this scale before. We are collapsing 700 systems to 300, which will eventually be collapsed to 70. Broadband Forum and ITU standards have been employed as much as possible, so that major problems are avoided, especially on the OSS/BSS side where a multi-vendor environment exists for all our platforms. For the IT systems, migration of existing customers and products has proved crucial. We implemented a brandnew OSS/BSS suite, introduced the HSBB products, and migrated them gradually. The OSS/BSS was up & running within nine months, without any glitches or problems; we are now progressively adding existing products onto the system. The OSS/BSS migration was a greenfield approach, yet it has still managed to resolve the key issue of timing and degree of utilization of existing systems for new products. TM used a vendor-exclusive solution, based on a single platform, and minimized customization as much as possible. We also looked at the HSBB and high-growth IP products first, ring-fenced them, and only later, when the platform reached stability, did we start migration for legacy products. TM had multiple releases in parallel due to the tight schedule. There were essentially four key elements to our operation simplification plan. First, we focused on accountability, not technology. We studied the mindsets and behavior of our field people and radically changed the way they provide services, fix faults, and carry out other duties. Second, we sought to eliminate waste. Third, we reinforced management and supervisory activities through simpler tools. We reintroduced very common and effective DEC 2011 4
Page 1: 12/2011 Issue 11 Telekom Malaysia G
Page 4 and 5: 12/2011 Issue 11 WHAT’S INSIDE Vo
Page 6 and 7: VOICES FROM OPERATORS Telekom Malay
Page 10 and 11: As of one year after its November 2
Page 12 and 13: VOICES FROM OPERATORS Kyivstar: The
Page 14 and 15: VOICES FROM OPERATORS We were ready
Page 16 and 17: Tao of Business Riding the wave of
Page 18 and 19: Tao of Business The challenges with
Page 20 and 21: Tao of Business A SKY without limit
Page 22 and 23: Tao of Business Unlike other operat
Page 24 and 25: Tao of Business Telenor Norway Rein
Page 26 and 27: Tao of Business I believe mobile br
Page 28 and 29: Perspectives Internet of Vehicles Y
Page 30 and 31: Perspectives With GID capabilities,
Page 32 and 33: Perspectives IoV will be the next f
Page 34 and 35: Perspectives The Internet of Things
Page 36 and 37: Winners MTN pioneers managed servic
Page 38 and 39: Winners intended results in three m
Page 40 and 41: Winners Swisscom From fast to faste
Page 42 and 43: Winners The dual optical and cable
Page 44 and 45: Winners China Unicom Enhancing the
Page 46 and 47: Winners Through continued optimizat

Telekom Malaysia - Huawei

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