Social Media for Attractions - IAAPA

Best Practice - Communication
Manage bad news - An example of social media in action – Sentosa
Dear Fans, Jurassic Park Rapids Adventure will be undergoing enhancement works from 10
August onwards. We anticipate that the attraction will reopen in early 2012 with enhancements
that will greatly increase its current capacity. We will also take this opportunity to carry out
annual maintenance works concurrently. We'd like to thank everyone for your support for the
attraction. Lennard Chan and 66 others like this.
Thanks for the update RWS, a bit short on notice. At least we know before making any bookings!
Unfair for Annual pass member.. one more place I cannot go..
RWS create a refurb schedule and put it online so people actually know in advance when an
attraction will be down! It's not brain surgery!!
I suppose the works could be good, the last 3 times I tried to ride it, it broke down.
Aghh. Just planning to go to USS again, when is Transformers opening?
Hi resort world sentosa, do we get compensation like food vouchers etc?
Your notice is way too short....yes agree to some vouchers giving out soon....
Transformers later this year I think although you never know
Yup, waiting for transformers too, but it will surely take some time next year