Social Media for Attractions - IAAPA

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Best Practice - Communication Manage bad news - An example of social media in action – Sentosa Dear Fans, Jurassic Park Rapids Adventure will be undergoing enhancement works from 10 August onwards. We anticipate that the attraction will reopen in early 2012 with enhancements that will greatly increase its current capacity. We will also take this opportunity to carry out annual maintenance works concurrently. We'd like to thank everyone for your support for the attraction. Lennard Chan and 66 others like this. Thanks for the update RWS, a bit short on notice. At least we know before making any bookings! Unfair for Annual pass member.. one more place I cannot go.. RWS create a refurb schedule and put it online so people actually know in advance when an attraction will be down! It's not brain surgery!! I suppose the works could be good, the last 3 times I tried to ride it, it broke down. Aghh. Just planning to go to USS again, when is Transformers opening? Hi resort world sentosa, do we get compensation like food vouchers etc? Your notice is way too short....yes agree to some vouchers giving out soon.... Transformers later this year I think although you never know Yup, waiting for transformers too, but it will surely take some time next year
Best Practice - Communication Manage bad news - Deal with trolls
Page 1 and 2: Social Media for Attractions IAAPA
Page 3 and 4: Social Media: What’s the big deal
Page 5 and 6: ROI? Social media is word of mouth
Page 7 and 8: ROI? 7 Drive traffic to website 6 D
Page 9 and 10: Best Practice As with all new forms
Page 11 and 12: Best Practice - Strategy Don’t th
Page 13 and 14: Best Practice - Brands Which social
Page 15 and 16: Best Practice - Brands • Decide w
Page 17 and 18: Best Practice - Brands Make sure yo
Page 19 and 20: Best Practice - Brands - China Why
Page 21 and 22: Best Practice - Brands - China
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Page 29 and 30: Best Practice - The Future? Pintere
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Page 33 and 34: Best Practice - The Future? AR Pinw
Page 35 and 36: In Summary Never lose sight of the

Social Media for Attractions - IAAPA

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