Appendix 30 - ICID

CATERING BUSINESS IMPACT STRATEGY
In the event of a flu pandemic, a loss of 50% of staff has been anticipated.
To cope with this, the table below illustrates the working strategy.
Actions
Closure of Hedgerows, Rivers, Level 5. Functions
and Hospitality would be cancelled.
Springs remains open from 7am to 7.30pm.
Hot food will be available for 24 hours.
Kitchens chefs – no cooking
Kitchen – use disposables for Patient feeding.
Trolley delivery service -
Reason
To prevent the spread of flu and to support the Catering
Department in other areas.
To provide hot food to staff from Rockbourne Unit in
Springs Restaurant between opening times.
For 24 hours: –
Option 1- Rivers has microwave and vending service for
24 hrs.
Option 2 - Frozen meals provided on Ward – Freezer with
ready meals can be provided.
Assuming loss of chefs, ready prepared food purchased
and ready in stock see pg…. Catering Assistants trained
on combis, able to reheat tinned food. See page … for
seven day menu.
Disposables used for Breakfast, Lunch and Supper. No
use for dishwashing. Disposables in cages in Catering
corridor.
When delivering to Rockbourne, trolley to be left outside
Ward. Ward is to be notified when trolleys arrive.
Kitchens – Acting Supervisors
Administrators – no menus, Hospitality. Reduce
invoicing, billing, etc.
Stores – support kitchen
Training given for Acting Supervisors - see contacts page.
Reduction of need of admin staff who can be used to
support other areas in Catering. Could be used to support
other Departments if situation required, i.e. switchboard
(training required) or can work as Receptionist.
Minimal goods received, can help in other areas.
Table illustrating possible solution if, above or below 50% staffing levels, assuming
one Department is more affected than another.
Above 50%
Contact Portering on 2132 for possible help
with delivery of food trolleys.
Switchboard have telephone numbers of
Catering staff – they will call if required.
Below 50% Catering, in emergency, help may be requested.
Possible help can be offered to help clear rubbish around
Trust, etc.
Catering Admin staff can be used for Reception work. Training
needed for Switchboard.