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'Paving the Way' Handbook - ICMC

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4<br />

Table of Contents<br />

Introduction ..............................................................7<br />

Conclusions and Recommendations ...........................................9<br />

Part I - Resettlement and Refugee Integration<br />

Chapter 1: The Resettlement Framework .................................. 14<br />

1.1 UNHCR Protection and Resettlement ..................................14<br />

1.2 Resettlement: Places Available and <strong>the</strong> Number of People in Need ..........17<br />

1.3 Resettlement in Europe: Towards an EU Resettlement Programme ..........18<br />

1.4 The Resettlement Process ...........................................19<br />

Chapter 2: Laying <strong>the</strong> Foundations for Integration ........................... 24<br />

2.1 Introduction to Integration ..........................................24<br />

2.2 Measuring Migrant and Refugee Integration ...........................25<br />

2.3 Permanent Residency and Citizenship .................................28<br />

2.4 Family Reunification ................................................29<br />

2.5 Placement Policies ................................................30<br />

Part II - Essential Services<br />

Table of Contents<br />

Chapter 3: Essential Support Services for Resettled Refugees .................. 36<br />

3.1 Funding and Management ..........................................36<br />

3.2 Working Toge<strong>the</strong>r - Stakeholder Co-operation ..........................38<br />

3.3 Different Support Models - Mainstream and Specialised Services ...........40<br />

3.4 The Role of Caseworkers ............................................44<br />

3.5 Different Ways to Provide Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46<br />

3.6 Working with Volunteers ............................................48<br />

3.7 Working with Interpreters ...........................................50<br />

3.8 Monitoring and Evaluating Services ...................................53<br />

Part III - Practices in Action<br />

Chapter 4: Building Community Support and Streng<strong>the</strong>ning Refugee Communities . 56<br />

4.1 Preparing <strong>the</strong> Community for <strong>the</strong> Arrival of Refugees ....................57<br />

Pre arrival Community Preparedness - A Practice in Canada

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