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Networking Etiquette Workshop Student Learning Outcomes Report ...

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INDIANA STATE UNIVERSITY<br />

CAREER CENTER<br />

<strong>Networking</strong> & <strong>Etiquette</strong> <strong>Workshop</strong>s<br />

Fall 2008<br />

Compiled by: Sabrina Wall, Assistant Director<br />

and Cathy McGregor Foster, Associate Director


Fall 2008<br />

Campus Operations Program Proposal: NEW<br />

Goals of program /event – The purpose of the <strong>Networking</strong> & <strong>Etiquette</strong> <strong>Workshop</strong> is to teach<br />

students networking and formal dining skills in preparation for finding jobs and situations which<br />

require formal dining. The students are expected not only to learn these skills, but to practice<br />

them with one another and the hosts.<br />

• The workshop prepares the students and has an educational component taught by<br />

employers and ISU faculty and staff. It is expected that these skills, if used properly, will<br />

make the ISU students competitive with students from other universities. <strong>Student</strong>s also<br />

have the opportunity to meet and network with the employers who have agreed to host the<br />

event.<br />

• It is expected that approximately 400 students will attend between the three workshops.<br />

• <strong>Student</strong>s are required to sign up in person. They can come to the Career Center and<br />

register. Only Neal, Mary, Anna, and Sabrina are allowed to register the students because<br />

payment is involved. <strong>Student</strong>s register by filling out a ticket. Sabrina or Neal then enters<br />

the students’ information into the Career Center database.<br />

Objectives of program /event<br />

• The objective is for students to learn about and improve networking and dining etiquette<br />

skills (more specifically: appropriate attire, handshakes, passing out business cards,<br />

nametags, conversation starters, merging in and out of conversations, and interviewing<br />

techniques).<br />

• We will reach the goals by having the hosts teach the networking skills and giving the<br />

students the opportunity to practice their skills. Sodexho (the catering company) will teach<br />

the dining etiquette, and students are expected to use the etiquette while dining with the<br />

hosts.<br />

Time frame of program / event<br />

• The event will last approximately two and a half (2.5) hours.<br />

• The event will take place on three (3) evenings per semester.<br />

Cost<br />

• The planning of the event is very time consuming for the Career Center staff. The Career<br />

Center staff must register students and hosts, find hosts to participate, go to classes to<br />

explain the event, make reservations, promote the event, etc.<br />

• The personnel required involve all Career Center staff at some point. Sabrina is responsible<br />

for the majority of the organization. Neal, Cathy, and Mary also play a large role. Other<br />

Career Center staff are expected to help on the evenings of the workshop.<br />

• The Career Center must pay $12.00 for any Career Center staff member or host meal<br />

beyond 40. Sodexho pays up to 40 meals for the hosts (10 for each of the four evenings).<br />

<strong>Student</strong>s and departments pay for their own meal. The Career Center must also pay for<br />

thank you’s and gifts for the hosts, give aways for the the students, registration tickets,<br />

promotional items, etc. We are trying to find sponsors to cover some of the costs.


Assessment of program / event<br />

At the end of the event, students and hosts were asked to complete a survey concerning the<br />

NEW. The host evaluations asked for the hosts to evaluate the students based on networking and<br />

dining etiquette skills and confidence. Hosts were asked to base their evaluations on the group as<br />

a whole, rather than each individual student. It also asked for suggestions or comments to<br />

improve the event. The student evaluations asked the students to rank themselves on how they<br />

felt before and after attending the event surrounding networking and dining etiquette skills,<br />

appropriate attire, and confidence. It also asked the students to list three things they learned and<br />

offer any suggestions to improve the event.<br />

The results of the employer survey indicated that overall the employers ranked the students at<br />

4.43, 4.73, and 4.33 for networking skills, dining etiquette, and confidence respectively on a five<br />

point Likert scale with 1 indicating poorly or unsure of their skills and 5 indicating excellent or<br />

very confident of their skills. When asked to rank their own performance the students rated<br />

themselves higher than the hosts rated them in confidence, but lower than the hosts rated them in<br />

networking and dining skills. In comparison to the results from the student survey from the<br />

Spring 2008 NEW, the students at the Fall 2008 NEW rated themselves higher for networking<br />

skills, dining etiquette, and knowledge of dress for success. However, the students at the Fall<br />

2008 NEW rated themselves lower in their level of confidence than the students at the Spring<br />

2008.<br />

The results of the student surveys indicated overall that the students improved in all of the areas<br />

assessed, which included networking skills, dining etiquette, dress for success, and confidence.<br />

Dress for success had the smallest level of improvement, and dining etiquette improved the<br />

greatest.<br />

<strong>Student</strong>s listed general dining skills, business cards, interviewing skills, dress tips, handshaking,<br />

name tag usage, how to introduce themselves, conversation skills, eye contact, general<br />

networking skills, and general etiquette skills as things they learned from the event. Dining skills<br />

were listed the most frequently.<br />

Hosts and students were asked to provide qualitative responses regarding the networking portion,<br />

dining portion, overall administration, and additional comments. The majority of the comments<br />

from the hosts and students for the dining portion, overall administration and additional<br />

comments were complimentary of the program. However, there were slightly more comments<br />

suggesting improvement from the hosts and students for the networking portion than comments<br />

complimenting the program.<br />

Written suggestions from the student and host surveys were taken into consideration and have<br />

been used for possible changes for future <strong>Networking</strong> & <strong>Etiquette</strong> <strong>Workshop</strong>s. Based off of the<br />

suggestions from previous semesters, we lengthened the teaching time from 5 minutes per<br />

session to 10 minutes. We still received comments that 10 minutes was too short, but there were<br />

much fewer comments than from the previous semester. However, there were also comments<br />

that 10 minutes was too long. A few students requested additions to some of the material. I will<br />

be adding information regarding some of the questions students had for the future NEW topics.


Some students requested hosts from a larger variety of fields, more specifically aviation or<br />

nursing. This has been a comment in previous NEWs as well. I plan on working with other<br />

individuals in the Career Center in an attempt to attract employers from a larger variety of career<br />

fields. A second issue regarding employers was that a few students felt that some of the<br />

professionals present at the NEW were unprepared, unprofessional, or generally ineffective. This<br />

is a topic that I will consider addressing as employers register for the NEW.<br />

Two other changes may occur in the logistics of the event based off of the suggestions from the<br />

employers. We will make the print on the nametags larger due to a common concern that it was<br />

too small. This semester we posted signs with the dates that each employer would be present for<br />

the NEW for the students to see as they signed up. For the future, I will also announce before the<br />

event what groups the employers will be teaching so if students would like to interact with a<br />

particular host, the student can choose to sit in a group that the employer will be educating.<br />

Summary of program / event<br />

Overall, the event was successful. Almost all of the hosts and students attended. I have some<br />

changes to consider based off of the evaluations from the hosts and students. For that<br />

information, see the above category.


STUDENT LEARNING OBJECTIVES<br />

<strong>Networking</strong> <strong>Etiquette</strong> <strong>Workshop</strong> (NEW)<br />

<strong>Student</strong> <strong>Learning</strong> Objectives<br />

<strong>Networking</strong> <strong>Workshop</strong><br />

• Where to appropriately wear a name tag<br />

• How to correctly shake hands<br />

• How to approach people you do not know for social conversation<br />

• How to introduce yourself<br />

• What types of conversation to use in social situations<br />

• To become comfortable in social situations where you don't know anybody<br />

• How to appropriately exit a conversation and enter into another one<br />

• Become able to overcome shyness<br />

• Learn how to engage the maximum number of people at a social event<br />

• How and when to exchange business cards<br />

Dress for Success<br />

• Three different types of appropriate business attire (male and female)<br />

• Interview<br />

• Business Professional<br />

• Business Casual<br />

• How are they connected and/or related<br />

• Accessories<br />

• Grooming<br />

• Appropriateness<br />

• Shoes, belts and purses<br />

• Make up and jewelry<br />

• Appropriate individual expression<br />

<strong>Etiquette</strong> Dinner<br />

• Become comfortable in a formal dining situation<br />

• Know the critical details of a formal table setting<br />

• Appropriate table passing protocol<br />

• How to effectively communicate with the service staff<br />

• Appropriate food/menu choices<br />

• Appropriate alcohol use<br />

• How to maintain appropriate conversation during the dinner<br />

• Questions<br />

• Involve maximum number of people at the table<br />

• How to handle dinner table “emergencies”


HOST EVALUATION<br />

<strong>Networking</strong> & <strong>Etiquette</strong> <strong>Workshop</strong><br />

Host/Instructor Evaluation<br />

Please rate the sections according to the following scale using an X in the box. Use the examples as a guide, but feel<br />

free to take into consideration other aspects.<br />

<strong>Networking</strong> Skills:<br />

After you completed the networking portion, in your opinion how well did the students demonstrate professional<br />

networking skills?<br />

1 2 3 4 5<br />

Poorly<br />

For example: The<br />

students did none of<br />

the following: used<br />

good handshake<br />

techniques, handed out<br />

business cards<br />

correctly, used<br />

conversations<br />

appropriately, and<br />

properly introduced<br />

themselves.<br />

Fairly Well<br />

For example: The<br />

students did some of<br />

the following: used<br />

good handshake<br />

techniques, handed out<br />

business cards<br />

correctly, used<br />

conversations<br />

appropriately, and<br />

properly introduced<br />

themselves.<br />

Excellent<br />

For example: The<br />

students did all of the<br />

following: used good<br />

handshake techniques,<br />

handed out business<br />

cards correctly, used<br />

conversations<br />

appropriately, and<br />

properly introduced<br />

themselves.<br />

Dining <strong>Etiquette</strong>:<br />

After you completed the dining portion, in your opinion how well did the students demonstrate knowledge of dining<br />

etiquette?<br />

1 2 3 4 5<br />

Poorly<br />

For example: The<br />

students did none of<br />

the following: used<br />

appropriate<br />

conversation, became<br />

familiar with table<br />

setting, correctly<br />

passed items, and used<br />

utensils.<br />

Fairly Well<br />

For example: The<br />

students did some of<br />

the following: used<br />

appropriate<br />

conversation, became<br />

familiar with table<br />

setting, correctly<br />

passed items, and used<br />

utensils.<br />

Excellent<br />

For example: The<br />

students did all of the<br />

following: used<br />

appropriate<br />

conversation, became<br />

familiar with table<br />

setting, correctly<br />

passed items, and used<br />

utensils.<br />

Confidence:<br />

After you completed the entire workshop, in your opinion and having limited time with students, how confident do<br />

you believe the students are regarding their professional networking and dining etiquette skills?<br />

1 2 3 4 5<br />

Unsure of their skills<br />

For example: The<br />

students did not appear<br />

comfortable with<br />

discussions while<br />

networking or while in<br />

a dining situation.<br />

Fairly confident of<br />

their skills<br />

For example: The<br />

students appeared<br />

somewhat comfortable<br />

with discussions while<br />

networking or in a<br />

dining situation.<br />

Very confident of<br />

their skills<br />

For example: The<br />

students appeared very<br />

comfortable with<br />

discussions while<br />

networking and in a<br />

dining situation.<br />

Please turn over.


Additional Questions:<br />

Any comments/suggestions regarding the networking session (topics, structure, timing, etc.).<br />

Any comments/suggestions regarding the dining etiquette session (topics, structure, timing, etc.).<br />

Any comments/suggestions regarding the administration of the program (assignments, instructions, etc.).<br />

Any further comments.<br />

Thank you for your feedback!


HOST EVALUATION<br />

Monday, November 3, 2008<br />

This chart summarizes the results from the host evaluations quantitatively assessing the students’<br />

networking skills, dining skills and confidence for the NEW on Monday, November 3, 2008.<br />

Seven out of eight (or 88%) of the hosts who attended on Monday responded to these questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Monday Hosts<br />

4.57<br />

4.29<br />

4<br />

<strong>Networking</strong> Dining Confidence<br />

Monday Hosts


HOST EVALUATION<br />

Tuesday, November 4, 2008<br />

This chart summarizes the results from the host evaluations quantitatively assessing the students’<br />

networking skills, dining skills and confidence for the NEW on Tuesday, November 4, 2008.<br />

Eight out of eight (or 100%) of the hosts who attended on Tuesday responded to these questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Tuesday Hosts<br />

4.5 4.63<br />

4.25<br />

<strong>Networking</strong> Dining Confidence<br />

Tuesday Hosts


HOST EVALUATION<br />

Wednesday, November 19, 2008<br />

This chart summarizes the results from the host evaluations quantitatively assessing the students’<br />

networking skills, dining skills and confidence for the NEW on Wednesday, November 19, 2008.<br />

Four out of eight (or 50%) of the hosts who attended on Wednesday responded to these<br />

questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

4.5<br />

Wednesday Hosts<br />

5<br />

4.75<br />

<strong>Networking</strong> Dining Confidence<br />

Wednesday Hosts


HOST EVALUATION<br />

Three Day Summaries<br />

This chart summarizes the results from the host evaluations quantitatively assessing the students’<br />

networking skills, dining skills and confidence for the NEW on each of the three days. Nineteen<br />

out of 24 (or 79%) of the hosts who attended from all three of the evenings responded to these<br />

questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Host Three Day Comparison<br />

4.5 4.5 4.57 4.63<br />

4.29<br />

5<br />

4.75<br />

4.25<br />

4<br />

<strong>Networking</strong> Dining Confidence<br />

Mon Avg<br />

Tue Avg<br />

Wed Avg<br />

This chart summarizes the results from the host evaluations quantitatively assessing the students’<br />

networking skills, dining skills and confidence for the NEW for all three days. Nineteen out of<br />

24 (or 79%) of the hosts who attended from all three of the evenings responded to these<br />

questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Host Three Day Sumary<br />

4.73<br />

4.43<br />

4.33<br />

Host Three Day Summary<br />

<strong>Networking</strong> Dining Confidence


HOST EVALUATION<br />

<strong>Networking</strong> Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

for the networking portion from the host evaluations for all three days. 12 out of 24 (or 50%) of<br />

the hosts who attended from all three of the evenings responded to this question.<br />

Types of Host Comments<br />

(networking)<br />

7%<br />

50%<br />

43%<br />

Good (6)<br />

Improvement (7)<br />

Don't Know (1)


This chart breaks up the positive comments about networking from the host evaluations from all<br />

three days.<br />

Sample comments for each category are as follows:<br />

<strong>Student</strong>s<br />

My groups were the best ever! The students were very engaging and did a wonderful job!!!<br />

I thought this was the best one yet. <strong>Student</strong>s dressed very nice and prepared. <strong>Student</strong>s also<br />

seemed engaged and involved.<br />

Timing<br />

Right amount of time for each part.<br />

Structure<br />

Excellent structure.<br />

Overall<br />

Overall I think this was an excellent idea.<br />

Very well done.<br />

Types of Hosts Good Comments<br />

(networking)<br />

43%<br />

29%<br />

14%<br />

<strong>Student</strong>s (2)<br />

Timing (1)<br />

Structure (1)<br />

Overall (3)<br />

14%


This chart breaks up the comments suggesting improvement about networking from the host<br />

evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

<strong>Student</strong>s<br />

<strong>Student</strong>s are only going to take away from this what they put into it. With 98% of the students<br />

only being here because they have to be, I am not sure they are getting the full idea.<br />

The students need to take it more serious.<br />

Timing<br />

Timing was good-maybe 15 minutes vs. 10 minutes- good topics.<br />

The lesson sessions could use maybe 15 min. so there would be time for Q & A.<br />

Material<br />

The topics we taught are already taught in intro business topics. I don't really have suggestions<br />

for other topics, but they should be different.<br />

I'd add one thing to do @ networking events-how to get started . . . Tips.<br />

Nametag<br />

Please make name tag lettering large enough you don't have to lean down to read it.<br />

Types of Hosts Improvement<br />

Comments (networking)<br />

29%<br />

14%<br />

29%<br />

28%<br />

<strong>Student</strong>s (2)<br />

Timing (2)<br />

Material (2)<br />

Nametag (1)


This chart compares the host positive comments and comments suggesting improvement for each<br />

area of networking they commented on for all three days.<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

2<br />

Comparison of Host Comments<br />

(networking)<br />

2 2<br />

1 1<br />

0<br />

2<br />

0 0<br />

1<br />

3<br />

0<br />

Good<br />

Needs Improvement


HOST EVALUATION<br />

Dining Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

for the dining portion from the host evaluations for all three days. 10 out of 24 (or 42 %) of the<br />

hosts who attended from all three of the evenings responded to this question.<br />

Types of Host Comments (dining)<br />

25%<br />

Good (9)<br />

Improvement (3)<br />

75%


This chart breaks up the positive comments about dining from the host evaluations from all three<br />

days.<br />

Sample comments for each category are as follows:<br />

Material<br />

Good information for hosts and students!<br />

It was good-informative<br />

Overall<br />

Program is perfect as it is.<br />

Excellent Dining-very interesting!!<br />

Types of Host Good Comments<br />

(dining)<br />

70%<br />

30%<br />

Material (3)<br />

Overall (7)


This chart breaks up the comments suggesting improvement about dining from the host<br />

evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Material<br />

This was a very formal, I think some of it was over the top.<br />

It was a little too much<br />

Timing<br />

More time to allow further conversation<br />

Types of Host Improvement<br />

Comments (dining)<br />

33%<br />

67%<br />

Material (2)<br />

Timing (1)


This chart compares the host positive comments and comments suggesting improvement for each<br />

area of dining they commented on for all three days.<br />

Comparison of Host Comments<br />

(dining)<br />

8<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

7<br />

3<br />

2<br />

1<br />

0<br />

0<br />

Material Timing Overall<br />

Good<br />

Needs Improvement


HOST EVALUATION<br />

Administrative Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

about the administration of the program from the host evaluations for all three days. 6 out of 24<br />

(or 25%) of the hosts who attended from all three of the evenings responded to this question.<br />

Types of Host Comments<br />

(administration)<br />

0%<br />

Good (6)<br />

Improvement (0)<br />

100%


This chart breaks up the positive comments about the administration from the host evaluations<br />

from all three days.<br />

Sample comments for each category are as follows:<br />

People<br />

As always, nice people.<br />

Structure<br />

I thought it was very well structured. I like having the small groups instead of trying to teach the<br />

topics to the whole group.<br />

Overall<br />

Over all this all ran very well.<br />

Good experience for the students.<br />

Types of Host Good Comments<br />

(administration)<br />

14%<br />

72%<br />

14%<br />

People (1)<br />

Structure (1)<br />

Overall (5)


HOST EVALUATION<br />

Additional Comments<br />

This chart depicts the proportion of additional positive comments and comments suggesting<br />

improvement from the host evaluations for all three days. 9 out of 24 (or 38%) of the hosts who<br />

attended from all three of the evenings responded to this question.<br />

Types of Host Comments (additional)<br />

11%<br />

Good (8)<br />

Improvement (1)<br />

89%


This chart breaks up the positive additional comments from the host evaluations from all three<br />

days.<br />

Sample comments for each category are as follows:<br />

<strong>Student</strong>s<br />

I was impressed with the students and turnout.<br />

Dining<br />

Dinner was wonderful.<br />

Thank you<br />

Thank you for allowing me this time to meet these students and get to know our next generation<br />

better.<br />

Thank you so much for having me!<br />

Material<br />

Enjoyed the time and learned some new things as well.<br />

Overall<br />

Always enjoy it.<br />

Excellent program.<br />

Types of Host Good Comments<br />

(additional)<br />

30%<br />

10%<br />

10%<br />

10%<br />

40%<br />

<strong>Student</strong>s (1)<br />

Dining (1)<br />

Thank you (4)<br />

Material (1)<br />

Overall (3)


This chart breaks up the additional comments suggesting improvement from the host evaluations<br />

from all three days.<br />

Sample comments for each category are as follows:<br />

<strong>Student</strong>s<br />

Most of the students that we spoke to were not interested at all in attending/participating in the<br />

networking sessions. That is a consequence of the students being mandated by classroom.<br />

Types of Hosts Improvement<br />

Comments (additional)<br />

<strong>Student</strong>s (1)<br />

100%


This chart compares the host additional positive comments and additional comments suggesting<br />

improvement for each area they commented on for all three days.<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Comparison of Host Comments<br />

(additional)<br />

1 1 1<br />

4<br />

0 0 0 0<br />

<strong>Student</strong>s Dining Thank you Material Overall<br />

1<br />

3<br />

Good<br />

Need Improvement


STUDENT EVALUATION<br />

<strong>Networking</strong> & <strong>Etiquette</strong> <strong>Workshop</strong><br />

<strong>Student</strong> Evaluation<br />

Please rate the sections according to the following scale using an X in the box. Use the examples as a guide, but feel<br />

free to take into consideration other aspects.<br />

<strong>Networking</strong> Skills:<br />

Prior to this workshop, how well would you have been able to professionally network?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I would not<br />

have been able to do any<br />

of the following: use good<br />

handshake techniques,<br />

hand out business cards<br />

correctly, use<br />

conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

Fairly Well<br />

For example: I would<br />

have been able to do some<br />

of the following: use good<br />

handshake techniques,<br />

hand out business cards<br />

correctly, use<br />

conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

Excellent<br />

For example: I would<br />

have been able to do all of<br />

the following: use good<br />

handshake techniques,<br />

hand out business cards<br />

correctly, use<br />

conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

After you learned more and were able to practice networking, how well do you believe you were able to professionally network?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I was not<br />

able to do any of the<br />

following: use good<br />

handshake techniques,<br />

hand out business cards<br />

correctly, use<br />

conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

Fairly Well<br />

For example: I was able<br />

to do some of the<br />

following: use good<br />

handshake techniques,<br />

hand out business cards<br />

correctly, use<br />

conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

Excellent<br />

For example: I was able<br />

to do all of the following:<br />

use good handshake<br />

techniques, hand out<br />

business cards correctly,<br />

use conversations<br />

appropriately, and<br />

properly introduce<br />

myself.<br />

Dining <strong>Etiquette</strong>:<br />

Prior to this workshop, how well would you have been able to participate in fine dining etiquette?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I would not<br />

have been able to do any<br />

of the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.<br />

Fairly Well<br />

For example: I would<br />

have been able to do some<br />

of the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.<br />

Excellent<br />

For example: I would<br />

have been able to do all of<br />

the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.<br />

After you learned more and were able to practice dining etiquette, how well do you believe you were able to participate in fine<br />

dining etiquette?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I would not<br />

have been able to do any<br />

of the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.<br />

Fairly Well<br />

For example: I would<br />

have been able to do some<br />

of the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.<br />

Excellent<br />

For example: I would<br />

have been able to do all of<br />

the following: use<br />

appropriate conversation,<br />

become familiar with<br />

table setting, correctly<br />

pass items, and use<br />

utensils.


Dress for Success:<br />

Prior to this workshop, how well would you have been able to dress for the various business environments?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I would not<br />

have been able to do any<br />

of the following:<br />

differentiate between<br />

business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

Fairly Well<br />

For example: I would<br />

have been able to do some<br />

of the following:<br />

differentiate between<br />

business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

Excellent<br />

For example: I would<br />

have been able to do all of<br />

the following:<br />

differentiate between<br />

business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

After you learned more, how well do you believe you will be able to dress for the various business environments?<br />

1 2 3 4 5<br />

Poorly<br />

For example: I will not be<br />

able to do any of the<br />

following: differentiate<br />

between business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

Fairly Well<br />

For example: I will be<br />

able to do some of the<br />

following: differentiate<br />

between business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

Excellent<br />

For example: I will be<br />

able to do all of the<br />

following: differentiate<br />

between business casual,<br />

professional, and<br />

interview attire; dress<br />

appropriately for each<br />

situation; be able to<br />

coordinate appropriate<br />

attire.<br />

Confidence:<br />

Prior to this workshop, how confident did you feel about your professional networking, dressing, and dining etiquette skills?<br />

1 2 3 4 5<br />

Unsure of your skills<br />

For example: I did not<br />

feel comfortable with<br />

discussions while<br />

networking or while in a<br />

dining situation.<br />

Fairly confident of your<br />

skills<br />

For example: I felt<br />

somewhat comfortable<br />

with discussions while<br />

networking or in a dining<br />

situation.<br />

Very confident of your<br />

skills<br />

For example: I felt very<br />

comfortable with<br />

discussions while<br />

networking and in a<br />

dining situation.<br />

After learning about professional networking, dressing, and dining etiquette skills and being able to practice, how confident do<br />

you feel?<br />

1 2 3 4 5<br />

Unsure of your skills<br />

For example: I do not feel<br />

comfortable with<br />

discussions while<br />

networking or while in a<br />

dining situation.<br />

Fairly confident of your<br />

skills<br />

For example: I feel<br />

somewhat comfortable<br />

with discussions while<br />

networking or in a dining<br />

situation.<br />

Very confident of your<br />

skills<br />

For example: I feel very<br />

comfortable with<br />

discussions while<br />

networking and in a<br />

dining situation.


STUDENT EVALUATION<br />

Monday, November 3, 2008<br />

This chart summarizes the results from the student evaluations quantitatively assessing the<br />

students’ networking skills prior to the event, networking skills during the event, dining skills<br />

prior to the event, dining skills during the event, dress prior to the event, knowledge about dress<br />

following the event, confidence prior to the event, and confidence during the event for the NEW<br />

on Monday, November 3, 2008. Sixty-eight out of 72 (or 94%) of the students who attended on<br />

Monday responded to the questions asking about networking skills prior to the event, networking<br />

skills during the event, dining skills prior to the event, and dining skills during the event. Sixtyfour<br />

out of 72 (or 88%) of the students who attended on Monday responded to the questions<br />

asking about dress prior to the event, knowledge about dress following the event, confidence<br />

prior to the event, and confidence during the event.<br />

Monday <strong>Student</strong>s<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

4.69<br />

4.51 4.48<br />

4.26<br />

4.3<br />

3.66 3.54<br />

3.8<br />

<strong>Networking</strong> Dining Dress Confidence<br />

Prior<br />

Post


STUDENT EVALUATION<br />

Tuesday, November 4, 2008<br />

This chart summarizes the results from the student evaluations quantitatively assessing the<br />

students’ networking skills prior to the event, networking skills during the event, dining skills<br />

prior to the event, dining skills during the event, dress prior to the event, knowledge about dress<br />

following the event, confidence prior to the event, and confidence during the event for the NEW<br />

on Tuesday, November 4, 2008. Seventy-eight out of 99 (or 79%) of the students who attended<br />

on Tuesday responded to the questions asking about networking skills prior to the event,<br />

networking skills during the event, dress prior to the event, knowledge about dress following the<br />

event, confidence prior to the event, and confidence during the event; and 77 out of 99 (or 78%)<br />

of the students who attended on Tuesday responded to the questions asking about dining skills<br />

prior to the event and dining skills during the event.<br />

Tuesday <strong>Student</strong>s<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

4.38<br />

4.54<br />

4.06<br />

4.14<br />

4.29<br />

3.37<br />

3.23<br />

3.55<br />

<strong>Networking</strong> Dining Dress Confidence<br />

Prior<br />

Post


STUDENT EVALUATION<br />

Wednesday, November 19, 2008<br />

This chart summarizes the results from the student evaluations quantitatively assessing the<br />

students’ networking skills prior to the event, networking skills during the event, dining skills<br />

prior to the event, dining skills during the event, dress prior to the event, knowledge about dress<br />

following the event, confidence prior to the event, and confidence during the event for the NEW<br />

on Wednesday, November 19, 2008. Sixty-two out of 83 (or 75%) of the students who attended<br />

on Wednesday responded to all of these questions.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

Wednesday <strong>Student</strong>s<br />

4.66<br />

4.35<br />

4.03<br />

4.1<br />

4.18<br />

3.45<br />

3.53<br />

3.13<br />

<strong>Networking</strong> Dining Dress Confidence<br />

Prior<br />

Post


STUDENT EVALUATION<br />

Quantitative Comparisons<br />

This chart summarizes the results from the student evaluations quantitatively assessing the<br />

students’ networking skills prior to the event, networking skills during the event, dining skills<br />

prior to the event, dining skills during the event, dress prior to the event, knowledge about dress<br />

following the event, confidence prior to the event, and confidence during the event for the NEW<br />

on each of the three nights.<br />

4.26<br />

4.51 4.48 4.69<br />

4.38<br />

4.54 4.66<br />

4.35<br />

4.06 4.03<br />

4.14.1<br />

3.66<br />

3.37 3.45 3.54<br />

3.23<br />

3.5 4<br />

3.13<br />

2.5 3<br />

1.5 2<br />

0.5 1<br />

0<br />

4.5 5 <strong>Student</strong> Three Day Comparison<br />

3.8<br />

3.55 3.53<br />

4.3 4.29 4.18<br />

Mon Avg<br />

Tue Avg<br />

Wed Avg<br />

This chart summarizes the results from the student evaluations quantitatively assessing the<br />

students’ networking skills prior to the event, networking skills during the event, dining skills<br />

prior to the event, dining skills during the event, dress prior to the event, knowledge about dress<br />

following the event, confidence prior to the event, and confidence during the event for the NEW<br />

for all three days.<br />

5<br />

4.5<br />

4<br />

3.5<br />

3<br />

2.5<br />

2<br />

1.5<br />

1<br />

0.5<br />

0<br />

<strong>Student</strong> Three Day Summary<br />

4.63<br />

4.41<br />

4.12<br />

4.24<br />

4.26<br />

3.49<br />

3.3<br />

3.36<br />

<strong>Networking</strong> Dining Dress Confidence<br />

Prior<br />

Post


STUDENT EVALUATION<br />

<strong>Networking</strong> Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

for the networking portion from the student evaluations for all three days. 56 out of 254 (or 22%)<br />

of the students who attended from all three of the evenings responded to this question.<br />

Types of <strong>Student</strong> Comments<br />

(networking)<br />

52%<br />

48%<br />

Good (22)<br />

Improvement (24)


This chart breaks up the positive comments about networking from the student evaluations from<br />

all three days.<br />

Sample comments for each category are as follows:<br />

Timing<br />

Timing was good, ten min. sessions were enough time but made time go quickly.<br />

It was a good amount of time that allowed for learning without going too long.<br />

Hosts<br />

The hosts I met were friendly and well-prepared.<br />

The two guys were great.<br />

Material<br />

I liked the networking sessions and the topics we discussed. I believe they were topics of<br />

everyday importance and could really be useful.<br />

I enjoyed and learned very valuable information.<br />

Organization<br />

I thought it was very well organized.<br />

Overall<br />

I enjoyed the evening. Thanks!<br />

Great experience.<br />

Types of <strong>Student</strong> Good Comments<br />

(networking)<br />

4%<br />

35%<br />

30%<br />

22%<br />

9%<br />

Timing (5)<br />

Hosts (2)<br />

Material (7)<br />

Organization (1)<br />

Overall (8)


This chart breaks up the comments suggesting improvement about networking from the student<br />

evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Timing<br />

The 10 minute sessions were at times too long a time, maybe go to 1-8 minute sessions.<br />

Possibly more time to get through stuff.<br />

Hosts<br />

Nothing against the presenter tonight, but I think a women should speak about<br />

prof./business/casual attire. He didn't really address a woman's clothing.<br />

If possible find better professionals<br />

Material<br />

Talk more about interviews & the kinds of questions to ask during them.<br />

Possibly suggesting more topics to discuss in introduction conversations, as well as how to<br />

handle "quiet" people.<br />

Types of Professionals<br />

Professionals in the technology field, especially when required for a technology class.<br />

Would have likes to have more hosts from different areas.<br />

Facilities<br />

Find ways to make it easier to hear the presenters in groups.<br />

Loud space-hard to hear speakers sometimes.<br />

Format<br />

More of interactive, all together w/ the circles during workshop it put you in small groups.<br />

For interviewing it would be more productive to have each individual speak to a group in a<br />

interview style setting.<br />

Other<br />

Large print on nametag.<br />

Overall<br />

Waste of time.<br />

The first part was not very effective.


Types of <strong>Student</strong> Improvement<br />

Comments (networking)<br />

5%<br />

18%<br />

2%<br />

26%<br />

5%<br />

26%<br />

10%<br />

8%<br />

Timing (10)<br />

Hosts (3)<br />

Material (4)<br />

Types of Professionals (10)<br />

Facilities (2)<br />

Format (7)<br />

Other (1)<br />

Overall (2)


This chart compares the student positive comments and comments suggesting improvement for<br />

each area of networking they commented on for all three days.<br />

Comparison of <strong>Student</strong> Comments<br />

(networking)<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

5<br />

10<br />

3<br />

2<br />

7<br />

4<br />

1<br />

0<br />

10<br />

7<br />

2<br />

1<br />

0 0 0 0<br />

8<br />

2<br />

Good<br />

Improvement


STUDENT EVALUATION<br />

Dining Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

for the dining portion from the student evaluations for all three days. 40 out of 254 (or 16%) of<br />

the students who attended from all three of the evenings responded to this question.<br />

Types of <strong>Student</strong> Comments (dining)<br />

38%<br />

62%<br />

Good (25)<br />

Improvement (15)


This chart breaks up the positive comments about dining from the student evaluations from all<br />

three days.<br />

Sample comments for each category are as follows:<br />

Timing<br />

It was a good amount of time that allowed for learning without going too long.<br />

Instructor<br />

Lecture and guidance helpful.<br />

Great job teaching.<br />

Material<br />

I thought it was very thorough. I answered all my questions.<br />

Dining etiquette session gave good examples of what to do and how to act during dinner.<br />

Organization<br />

I felt it was also very well organized.<br />

Format<br />

Liked that she told us what we were doing as we went along.<br />

Very good structure.<br />

Food<br />

Food was good.<br />

Overall<br />

I thought it was a good experience.<br />

Excellent<br />

Types of <strong>Student</strong> Good Comments<br />

(dining)<br />

28%<br />

4%<br />

10%<br />

Timing (1)<br />

Instructor (3)<br />

Material (11)<br />

Organization (1)<br />

3%<br />

14%<br />

38%<br />

Format (4)<br />

Food (1)<br />

3%<br />

Overall (8)


This chart breaks up the comments suggesting improvement about dining from the student<br />

evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Material<br />

Some topics discussed our guest interviewer said she disagreed-seen in real interviews & seems<br />

rude or dirty- (napkin on table, etc.).<br />

Talk about proper tipping.<br />

Format<br />

Handout for students so they can refer back to material.<br />

More one on one experience.<br />

Food<br />

I think vegetarian meals should be taken into consideration. Also letting people know about food<br />

you dislike.<br />

Bigger portions.<br />

Types of <strong>Student</strong> Improvement<br />

Comments (dining)<br />

53%<br />

20%<br />

27%<br />

Material (3)<br />

Format (4)<br />

Food (8)


This chart compares the student positive comments and comments suggesting improvement for<br />

each area of dining they commented on for all three days.<br />

12<br />

Comparison of <strong>Student</strong> Comments<br />

(dining)<br />

11<br />

10<br />

8<br />

8<br />

8<br />

6<br />

4<br />

3<br />

3<br />

4<br />

4<br />

Good<br />

2<br />

0<br />

1<br />

0 0<br />

1<br />

0<br />

1<br />

0<br />

Improvement


STUDENT EVALUATION<br />

Administration Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

for the administration from the student evaluations for all three days. 23 out of 254 (or 9%) of<br />

the students who attended from all three of the evenings responded to this question.<br />

Types of <strong>Student</strong> Comments<br />

(administration)<br />

35%<br />

65%<br />

Good (15)<br />

Improvement (8)


This chart breaks up the positive comments about the administration from the student evaluations<br />

from all three days.<br />

Sample comments for each category are as follows:<br />

Organization<br />

Well organized and structured.<br />

I thought the NEW was very well organized.<br />

Staff<br />

Very friendly!<br />

Great staff.<br />

Material<br />

Nice topics covered, not a lot else to be covered really.<br />

Provided many students with helpful information.<br />

Hosts<br />

The speakers/hosts were great.<br />

Overall<br />

No improvement necessary.<br />

Good program.<br />

Types of <strong>Student</strong> Good Comments<br />

(administration)<br />

35%<br />

35%<br />

Organization (6)<br />

Staff (2)<br />

Material (2)<br />

Hosts (1)<br />

6%<br />

12%<br />

12%<br />

Overall (6)


This chart breaks up the comments suggesting improvement about the administration from the<br />

host evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Class Requirement<br />

No papers over the night for classes.<br />

I think the think of the paper is a bit much.<br />

Nametags<br />

Names bigger on name tags.<br />

Bigger names on name tags.<br />

Types of Hosts<br />

Get some from Aviation to come and attend.<br />

More companies with more requirements to our majors.<br />

Format<br />

No administrators came to our table to see what happened to Mike Williamson<br />

Tell the students what to do before they enter the event.<br />

Types of <strong>Student</strong> Improvement<br />

Comments (administration)<br />

25%<br />

25%<br />

25%<br />

25%<br />

Class requirement (2)<br />

Nametags (2)<br />

Types of Hosts (2)<br />

Format (2)


This chart compares the student positive comments and comments suggesting improvement for<br />

each area of administration they commented on for all three days.<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

6<br />

Comparison of <strong>Student</strong> Comments<br />

(administration)<br />

2 2<br />

1<br />

0 0 0 0<br />

2 2 2 2<br />

0 0 0 0<br />

6<br />

0<br />

Good<br />

Improvement


STUDENT EVALUATION<br />

Additional Comments<br />

This chart depicts the proportion of positive comments and comments suggesting improvement<br />

from the additional comments on the student evaluations for all three days. 15 out of 254 (or 6%)<br />

of the students who attended from all three of the evenings responded to this question.<br />

Types of <strong>Student</strong> Comments<br />

(additional)<br />

20%<br />

Good (12)<br />

Improvement (3)<br />

80%


This chart breaks up the positive comments from the additional comments on the student<br />

evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Hosts<br />

Matt French is a hell of a host.<br />

The hosts did a great job.<br />

Dining<br />

Thank you Sodexho.<br />

Sodexho staff did a great job.<br />

Material<br />

I recommend this for everyone. Information provided that everyone should know.<br />

A good learning experience.<br />

Organization<br />

The organizers did a great job.<br />

Overall<br />

This was a great experience!<br />

Excellent<br />

Types of <strong>Student</strong> Good Comments<br />

(additional)<br />

33%<br />

13%<br />

13%<br />

Hosts (2)<br />

Dining (2)<br />

Material (5)<br />

7%<br />

34%<br />

Organization (1)<br />

Overall (5)


This chart breaks up the comments suggesting improvement from the additional comments on<br />

the student evaluations from all three days.<br />

Sample comments for each category are as follows:<br />

Hosts<br />

Major weakness--Lack of quality professionals<br />

Dining<br />

More sorbet.<br />

Chocolate cake or cheesecake.<br />

Types of <strong>Student</strong> Improvement<br />

Comments (additional)<br />

67%<br />

33%<br />

Hosts (1)<br />

Food (2)


This chart compares the student additional positive comments and additional comments<br />

suggesting improvement for each area they commented on for all three days.<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

Comparison of <strong>Student</strong> Comments<br />

(additional)<br />

2 2<br />

1<br />

5<br />

1<br />

0 0 0<br />

0<br />

2<br />

5<br />

0<br />

Good<br />

Improvement


STUDENT EVALUATION<br />

More Information Needed<br />

This chart shows the topics that students were either confused about or wanted more information<br />

about based off the student evaluations. Four out of 254 (or 2%) of the students who attended<br />

from all three of the evenings responded to this question.<br />

Sample comments for each category are as follows:<br />

Dining<br />

If you’re allergic to food, what do you do?<br />

How to use the napkin when wiping the face?<br />

Interviewing<br />

Interviewing skills.<br />

Conversations<br />

More information about how to conclude the meeting.<br />

2.5<br />

2<br />

2<br />

<strong>Student</strong>s - More Information<br />

1.5<br />

1<br />

1 1<br />

More Information Needed<br />

0.5<br />

0<br />

Dining<br />

Interviewing Conversations


STUDENT EVALUATION<br />

Three Things Learned<br />

This chart shows the categories that students identified as something they learned from the event and<br />

displays the percentage of remarks for each category based off the student evaluations. 147 out of<br />

254 (or 58%) of the students who attended from all three of the evenings responded to this<br />

question.<br />

Sample comments for each category are as follows:<br />

Dining<br />

b&d- butter and drink. Everything in between is yours<br />

Place setting<br />

Place fork at 3:15 when finished<br />

Pass items to the right<br />

Tear rolls into bite-sized pieces<br />

Business Cards<br />

How to properly handout business cards<br />

When to give business cards<br />

Write on back of business cards<br />

Carrying business cards at all times<br />

Keep business cards in a holder<br />

Interviewing<br />

Interview techniques<br />

CAR interview method<br />

Questions most identified during the interview process and how to be prepared<br />

Always be polite to the receptionist<br />

Do not discuss money in 1st interview<br />

Dress<br />

Appropriate dress attire<br />

Colors to wear<br />

How to dress (interview, professional, business casual)<br />

The color of a tie makes a difference!<br />

Appropriate dress for dinner and interview<br />

Handshakes<br />

Better handshakes<br />

How to shake hands properly<br />

To shake hands not too firmly or too softly<br />

Nametags<br />

Nametag<br />

Wearing name tag on right side


Introductions<br />

Meeting others<br />

Introducing yourself<br />

Introduction skills<br />

Conversations<br />

Conversation starters<br />

Conversation (entering + exit)<br />

Conversation topics<br />

Conversations to avoid<br />

Don't approach group of 2.<br />

Eye Contact<br />

Better eye contact<br />

General <strong>Networking</strong><br />

<strong>Networking</strong> skills<br />

How to network<br />

General <strong>Etiquette</strong><br />

Proper etiquette<br />

Other<br />

More confidence<br />

Importance of communication<br />

<strong>Learning</strong> about different aspects of business<br />

Be honest so body language matches<br />

How to be a professional


200<br />

180<br />

160<br />

140<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

180<br />

<strong>Student</strong>s - 3 Things Learned<br />

26 24 35 39 37<br />

20<br />

19<br />

3 3<br />

10<br />

3 Things Learned<br />

2


STUDENT vs HOST EVALUATION<br />

These four charts compare the summaries of the results from the student and host evaluations<br />

quantitatively assessing the students’ networking skills, dining skills and confidence for the<br />

NEW on all three evenings and a summary of the three evenings.<br />

5<br />

4<br />

4.26<br />

Monday <strong>Student</strong> vs Host<br />

4.69<br />

4.51 4.57<br />

4.29<br />

4<br />

3<br />

2<br />

<strong>Student</strong>s<br />

Hosts<br />

1<br />

0<br />

<strong>Networking</strong> Dining Confidence<br />

5<br />

4<br />

4.06<br />

Tuesday <strong>Student</strong> vs Host<br />

4.5 4.63<br />

4.38<br />

4.54<br />

4.25<br />

3<br />

2<br />

<strong>Student</strong>s<br />

Hosts<br />

1<br />

0<br />

<strong>Networking</strong> Dining Confidence


5<br />

4<br />

4.03<br />

Wednesday <strong>Student</strong> vs Host<br />

4.5<br />

4.35<br />

5<br />

4.66 4.75<br />

3<br />

2<br />

<strong>Student</strong>s<br />

Hosts<br />

1<br />

0<br />

<strong>Networking</strong> Dining Confidence<br />

5<br />

4<br />

4.12<br />

Overall <strong>Student</strong> vs Host<br />

4.73 4.63<br />

4.43 4.41<br />

4.33<br />

3<br />

2<br />

<strong>Student</strong>s<br />

Hosts<br />

1<br />

0<br />

<strong>Networking</strong> Dining Confidence


STUDENT EVALUATION<br />

<strong>Student</strong> Demographics<br />

<strong>Student</strong> Class Standing (all four evenings)<br />

Grad (0)<br />

0%<br />

No response (5)<br />

2%<br />

Other (1)<br />

1%<br />

Freshman (6)<br />

3%<br />

Sophomore (51)<br />

25%<br />

Senior (113)<br />

54%<br />

Junior (32)<br />

15%


<strong>Student</strong> Gender<br />

No response<br />

7%<br />

Male<br />

36%<br />

Female<br />

57%<br />

25<br />

20<br />

Largest <strong>Student</strong> Majors (all three evenings)<br />

24<br />

21<br />

19<br />

18<br />

17<br />

15<br />

10<br />

5<br />

7<br />

3<br />

4<br />

5<br />

11<br />

10<br />

8<br />

3 3<br />

8<br />

5<br />

3 3<br />

Number in Major<br />

0

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