Innovation and Empowerment: SNU-Tulsa Research Journal
Innovation and Empowerment: SNU-Tulsa Research Journal
Innovation and Empowerment: SNU-Tulsa Research Journal
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Background Music: Tim Jones 59<br />
Being a manufacturer of aircraft components, Spirit has<br />
been under the constant scrutiny of the Federal Aviation<br />
Administration (FAA). The procedures <strong>and</strong> methods for qualifying<br />
<strong>and</strong> certifying employees to do their jobs must meet strict<br />
criteria, <strong>and</strong> undergo frequent audits. The training team can<br />
improve its success <strong>and</strong> efficiency by taking advantage of any<br />
opportunity it can find to do a better job. With such a large<br />
workforce to train, even small improvements increase efficiency<br />
when used consistently.<br />
When this project was conducted, there were two training<br />
rooms at Spirit, with a third being built. Each training room<br />
has two Human Resources Specialists that administer the<br />
certification courses. Most of the courses consist of classroom<br />
lecture, practice review exercises, a written exam, <strong>and</strong> a<br />
practical skills demonstration. All of these parts of the<br />
training are given in the classroom, except the practical skills<br />
demonstration. The classrooms are totally enclosed, soundproofed,<br />
<strong>and</strong> inside bigger buildings. The acoustic qualities of<br />
the classrooms provide an excellent environment for background<br />
music. The training room being used for this study is located in<br />
Spirit Aerosystems Building 001. There are approximately 200<br />
employees in this building who get their training <strong>and</strong><br />
certifications done in this classroom.<br />
<strong>Innovation</strong> <strong>and</strong> <strong>Empowerment</strong>: <strong>SNU</strong>-<strong>Tulsa</strong> <strong>Research</strong> <strong>Journal</strong>, Volume 1, Issue 1